Zenith Z42PQ20 Installation And Operating Manual page 32

Z42PQ20-U 9/21/09 2:51 PM Page 32 /iA
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BEFORE CALLING FOR SERVICE:
• Please check your operating guide - you may avoid a service call.
• Please have your product model number, serial number and the date of purchase or the date of original installation
available.
• If a replacement unit is required, under some circumstances you may be asked to provide a reserve deposit to
Zenith against a credit card number as surety for advanced shipment. Your credit card will not be charged if you
return the defective unit within 10 working days.
• If a replacement unit is received, please use the carton and packaging from that unit in returning the defective
unit to Zenith.
• Parts and service in accordance with the Zenith warranty are Zenith's responsibility and will be provided without
charge. Other service requirements will be at the owner's expense. If you have problems in obtaining satisfactory
warranty service, write or call the Zenith Customer Interactive Center. Service may be provided by independently
owned and operated service organizations.
• To assure proper credit and avoid unnecessary charges, you must obtain a Return Authorization before returning
any product for Zenith Warranty Service. Contact the number below or your authorized Zenith repair facility for
details.
IMPORTANT: Please fill out and mail your Product Registration Card or go to www.zenithservice.com to register your
product online. This information allows Zenith to reach you promptly should we discover a safety or reliability problem
that could affect you.
TO CONTACT ZENITH BY MAIL:
LG Customer Interactive Center
201 _lames Record Road
Huntsville, Alabama 35824
http ://www.zenithservice.com
P/N " MFL58372908 (0909-REV00)
Printed in Korea
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