Troubleshooting And Routine Maintenance; Troubleshooting; Error Messages - Pitney Bowes 1630 Operating Manual

Troubleshooting and
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17
Routine Maintenance

Troubleshooting

Error Messages

You may occasionally encounter a difficulty with your machine or telephone
line. If this happens, your machine often identifies the problem and displays an
error message. The list below explains the most common error messages.
You can correct most problems by yourself.
Error Messages
Error Message
CHANGE DRUM
SOON
CHECK PAPER
CHECK PAPER #1
CHECK PAPER #2
COMM. ERROR
CONNECTION FAIL
COOLING DOWN
COVER OPEN
DISCONNECTED
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Cause
The drum unit is near the
end of its life.
The drum counter was not
reset.
The machine is out of paper
or paper is not properly
loaded in the paper cassette.
A poor quality phone line
caused communications error.
You tried to poll a fax
machine that is not in
Polled Waiting mode.
The temperature of the drum
unit or toner cartridge is too
hot. The machine will pause
its current print job and go
into cooling down mode.
During the cooling down
mode, you will hear the
cooling fan running while the
display on the machine shows
COOLING DOWN.
The front cover was not
completely closed.
The other party or other
party's fax machine
terminated the call.
Action
Use the drum unit until
you have a print quality
problem; then replace the
drum unit with a new one.
1. Open the front cover
and press .
Clear/No
2. Press 1 to reset.
Refill the paper or remove
the paper and load it
again.
Try the call again.
Verify the other party's
polling setup.
You must wait and allow the
machine to resume printing
when it is ready.
Close the front cover for
the drum unit.
Try to fax or receive again
or call the other party to see
what happened.
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