How To Obtain Service Assistance - Panasonic 37406 Use & Care Manual

Trouble Shooting Guide
NATURE OF TROUBLE
NO Hot Water
Not enough Hot Water
POSSIBLE CAUSE
1. Manual Switchturned off
2. Improper Wiring
3. No Power I blown fuse or circuit breaker tnpped
a Shoaledwking
b Circuit overloaded
c Improper wiring
d. Grounded element or thermostat
4. Manual Reset Limit (ECO) open
a. ThemTostat(s)defective
b. Thermostat out of calibration
c Heat buiJd-updue to loose wires
d. Defective Limit (ECO)
t. Heater undersized
2. Defective Element(s)
3. Miswired or defective thermostat
causing only one element to work
SERVICE
Turn to ON
** Rewire per Wiring Diagram
** Replaceor repair
** Provide adequate circuit or reduceI
** Rewire per diagram
Replace
Refer Io "Operadon Section"
** Replace
** Lower setting or replace
** Tighten wireconnections
** Replace
ad
Reduce rate of hot water use
'* Check amperage, replace element J low
'* Check wiring or replace
Change setting as required
** Replace
Water too hot or not lv Thermostat setting too high or low
hot enough 2 Thermostat out of calibration
Noisy heating element(s) 1 Scale build-up on elements ** Remove and clean
noise during 1. internal Heat Trap fittings in operation None. The attling no_seis normal f4r
Rattling
)edodsof water useage Hea Trap fittings _hen n ope ation and
does no Indite e a need M servc_ I
cAu'rloN I
'* Foryoursafety,DONOTatternptreparo Eecr_a Wrng, Thermosa{s),HealngEernentso ethe Opea ngCon ats. Refe eparstoq_alfied
servicepersonnel.
How to Obtain Service Assistance
1 Should you have any questions about your ne_ ,rater heater, or if it
requires adjustment, re)air, or routine maintenance,it is suggested that
you fl_ cement your installer,plumbing contraclor or prev_sLely agreed
upon service agency¸ In the event that the firm has moved, or is
u_available, raterto the telephone directory ¢ommerciMlistings or local
uMty totquarriedservice assistance.
2. Shouldyour problemnot de solvedto your completesatisfaction, y ou
shouldthen contactthe Manufacturer's National S erviceDepartment a t
tna fsllc_,_ng a ddress:
2600Gunler P ar_Drive
Montgomery, Alabama 3610g-1413
Phone:1.800-432-837&
When contacting the manufacturer, the followinginformation shouldbe
madeavailable:
1 Modeland serialnumbers at the waterheateras shcem011 tile rating
platea_ached tothejackmof the heater.
2 Address where wster heatar is located nab c811 be seen
3. Nameand addressd inataller a ndany serviceagencyvthopedon_ed
serviceonthewaterheater.
4. Oae efor=glnallnsall8 ionangdatesanyservcewor_waspe_ reed
5. DeNds of thepraglemasyoucanbeMdescribe them.
6. List of people,,Mtodates,who have been contactedregardlg your
probtem.
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