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Troubleshooting - La Crosse Technology WT-967 Manual

Wwvb—radio controlled watch

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TROUBLESHOOTING

Problem:
No WWVB signal (indicated by the absence of the WWVB tower icon).
Solution:
1) Check the selected Time Zone. If it is set between GMT+1 and GMT
+12. The WWVB signal will not be received because the watch is
programmed not to search when outside of the range of the WWVB signal.
Change the Time Zone to one of the time zone of the U.S and the watch
will again search for the WWVB signal overnight.
2) Move watch 10 feet (3 meters) away from any interfering sources, i.e.
electrical appliances (refrigerators, TV's, computers), metal surfaces or
objects.
3) To help with overnight reception, place watch in a window with the
band inline with the general direction of Ft. Collins, Colorado.
4) There are a few places the signal is very weak (Los Angeles area, Some
parts of Florida and New York City). Since the watch has a much smaller
receiver than our other clocks, it is possible no reception can be made.
Please inform La Crosse Technology in this case.
Problem:
The hour or minute is incorrect, even though the tower icon is on
(indicating a successful reception of the WWVB time signal the previous
night) and it is set to the proper time zone.
Solution:
1) Electrical interference caused the time signal to be improperly received.
Be sure the watch is at least ten feet from any source of electrical activity
(television, computer). Overnight it should correct itself.
2) You may need to perform a manual WWVB search. Please follow the
directions outlined in section III.
Note: For all questions not answered please contact La Crosse Technology (contact
information is below).
WARRANTY INFORMATION
La Crosse Technology, Ltd provides a 1-year limited warranty on this product against
manufacturing defects in materials and workmanship.
This limited warranty begins on the original date of purchase, is valid only on products purchased
and used in North America and only to the original purchaser of this product. To receive warranty
service, the purchaser must contact La Crosse Technology, Ltd for problem determination and
service procedures. Warranty service can only be performed by a La Crosse Technology, Ltd
authorized service center. The original dated bill of sale must be presented upon request as proof
of purchase to La Crosse Technology, Ltd or La Crosse Technology, Ltd's authorized service
center.
La Crosse Technology, Ltd will repair or replace this product, at our option and at no charge as
stipulated herein, with new or reconditioned parts or products if found to be defective during the
limited warranty period specified above. All replaced parts and products become the property of
La Crosse Technology, Ltd and must be returned to La Crosse Technology, Ltd. Replacement
parts and products assume the remaining original warranty, or ninety (90) days, whichever is
longer. La Crosse Technology, Ltd will pay all expenses for labor and materials for all repairs
covered by this warranty. If necessary repairs are not covered by this warranty, or if a product is
examined which is not in need or repair, you will be charged for the repairs or examination. The
owner must pay any shipping charges incurred in getting your La Crosse Technology, Ltd product
to a La Crosse Technology, Ltd authorized service center. La Crosse Technology, Ltd will pay
reasonable return shipping charges to the owner of the product.
Your La Crosse Technology, Ltd warranty covers all defects in material and workmanship
with the following specified exceptions: (1) damage caused by accident, unreasonable
use or neglect (including the lack of reasonable and necessary maintenance); (2) damage
occurring during shipment (claims must be presented to the carrier); (3) damage to, or
deterioration of, any accessory or decorative surface; (4) damage resulting from failure to
follow instructions contained in your owner's manual; (5) damage resulting from the
performance of repairs or alterations by someone other than an authorized La Crosse
Technology, Ltd authorized service center; (6) units used for other than home use (7)
applications and uses that this product was not intended or (8) the products inability to
receive a signal due to any source of interference.. This warranty covers only actual
defects within the product itself, and does not cover the cost of installation or removal
from a fixed installation, normal set-up or adjustments, claims based on misrepresentation
by the seller or performance variations resulting from installation-related circumstances.
LA CROSSE TECHNOLOGY, LTD WILL NOT ASSUME LIABILITY FOR INCIDENTAL,
CONSEQUENTIAL, PUNITIVE, OR OTHER SIMILAR DAMAGES ASSOCIATED WITH
THE OPERATION OR MALFUNCTION OF THIS PRODUCT. THIS PRODUCT IS NOT TO
BE USED FOR MEDICAL PURPOSES OR FOR PUBLIC INFORMATION. THIS PRODUCT
IS NOT A TOY. KEEP OUT OF CHILDREN'S REACH.
This warranty gives you specific legal rights. You may also have other rights specific to your
State. Some States do no allow the exclusion of consequential or incidental damages therefore the
above exclusion of limitation may not apply to you.
For warranty work, technical support, or information contact:
La Crosse Technology
2809 Losey Blvd. S.
La Crosse, WI 54601
Phone: 608.782.1610
Fax: 608.796.1020
support@lacrossetechnology.com
sales@lacrossetechnology.com
(information on other products)
www.lacrossetechnology.com
All rights reserved. This handbook must not be reproduced in any form, even in excerpts, or
duplicated or processed using electronic, mechanical or chemical procedures without written
permission of the publisher.
This handbook may contain mistakes and printing errors. The information in this handbook is
regularly checked and corrections made in the next issue. We accept no liability for technical
mistakes or printing errors, or their consequences.
All trademarks and patents are acknowledged.
e-mail:
(warranty work)
web:

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