Hardware Installation; Driver And Firmware Driver Installation - RME Audio Fireface UCX User Manual

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6. Hardware Installation

USB
Use the power cord to connect the Fireface with any suitable power outlet.
Connect computer and Fireface using the supplied USB cable.
Power on computer and UCX.
Chapter 32.3 explains how to find the ideal USB port.
FireWire
Use the power cord to connect the Fireface with any suitable power outlet.
Connect computer and Fireface using a 6-pin FireWire cable (IEEE1394a). In case your
computer does not have any FireWire port, PCI, PCI Express, CardBus and ExpressCard
cards can be used to add them. In case your notebook does not have a 6-pin jack, or did
not include a 6-pin to 4-pin adapter: such adapters are available in your local computer
store.
Power on the computer. Switch on the Fireface when Windows shows the desktop.
Note: FireWire and USB can be connected at the same time, but it is not recommended. Upon
start of the computer the port that becomes active first will be used. With no port active the unit
searches on both USB and FireWire until it finds an active one.
7. Driver and Firmware
7.1 Driver Installation
After the Fireface UCX has been switched on (see 6. Hardware Installation), the hardware as-
sistant finds a Fireface UCX. Insert the RME Driver CD into your CD-ROM drive, and follow
further instructions which appear on your computer screen. The driver files are located in the
directory \Fireface_USB and \Fireface_FW on the RME Driver CD.
Windows now installs the driver of the Fireface UCX and
registers it as a new audio device in the system. After a
reboot, the symbols of TotalMix and Settings dialog will
appear in the task bar.
In case the Hardware Wizard does not show up automatically after installation of the card,
do not attempt to install the drivers manually! An installation of drivers for non-recognized
hardware will cause a blue screen when booting Windows!
In Windows 7 Microsoft removed the automatic start of the Driver Software Update dialog.
Therefore this dialog has to be started manually after the failed driver installation. Hit the Win-
dows key, type 'Device Manager', start the Device Manager by selecting it from the list and hit
Enter.
The device is shown with a yellow warning symbol. Usually it is already found in the correct
category, Sound, Video and Game Controller (Plug & Play detects a multimedia device). Right
click on the device and select 'Update Driver Software' from the context menu.
The dialog Update Driver Software appears. Now follow the instructions given below.
Possible reasons why a Fireface is not found automatically:
The USB or FireWire port is not active in the system (check in Device Manager)
The USB or FireWire cable is not, or not correctly inserted into the socket
12
User's Guide Fireface UCX © RME

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