Troubleshooting; Problems After Installation; Hardware Problem Checklist - Qlogic QLA 2342 User Manual

3.1

Problems After Installation

There are three basic types of installation problems that can cause your
QLA2342/2342L HBA to function incorrectly: hardware problems, system
configuration problems, and Fibre Channel problems. The following section
provides itemized checklists to help you determine why your QLA2342/2342L HBA
is not functioning.
3.2

Hardware Problem Checklist

Are all of the circuit cards installed securely in the system?
■
Are all of the cables securely connected to the correct connectors? Be sure that
■
the FC cables that attach from the QLA2342/2342L HBA connectors to the device
are connected correctly. For example, the optical transmit connector on the
QLA2342/2342L HBA must be connected to the optical receive connector on the
device. Some connectors require a firm push to ensure proper seating. An easy
way to check for correct seating is to switch the connectors on either the
QLA2342/2342L HBA or the device, then restart your system. If the BIOS is
enabled, devices attached to the QLA2342/2342L HBA are displayed on the
screen.
Is the QLA2342/2342L HBA installed correctly in the PCI slot? Is it seated firmly
■
in the slot? PCI and PCI-X slots look the same. If the PC contains both PCI and
PCI-X slots, refer to the PC manufacturer's instructions to determine the slot type.
Check for interference due to nonstandard PCI connectors.
■
Is the Fast!UTIL data rate setting correct? See the appropriate readme.txt file
■
for information about setting the data rate.
Are all external peripherals properly powered up? See the appropriate readme.txt
■
file for information about displaying attached devices.
FC5054602-00 A
Section 3

Troubleshooting

3-1