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Dell Alienware M11x Service Manual

Service manual
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®
Alienware
M11x Service Manual
Before You Begin
Status Light Board
Base Cover
Power Button Board
Battery Pack
Internal Card With Bluetooth® Wireless Technology
Hard-Drive Assembly
Coin-Cell Battery
Memory Module(s)
Display Assembly
Wireless Mini-Card(s)
I/O Board
Hinge Cover
System Board
Keyboard
Speakers
Palm Rest Assembly
Flashing the BIOS
 Notes, Cautions, and Warnings
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
CAUTION:
A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING:
A WARNING indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Alienware is a trademark or registered trademarks of Alienware Corporation.; Bluetooth is a
registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; Microsoft and Windows are either trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Regulatory model P06T series Regulatory type P06T001/P06T002
February 2010 Rev. A00

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Summary of Contents for Dell Alienware M11x

  • Page 1 Corporation in the United States and/or other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 2: Removing The Battery Pack

    Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell™  is not covered by your warranty.   CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers.  Removing the Battery Pack   1. Follow the instructions in Before You Begin.
  • Page 3 Back to Contents Page  ...

  • Page 4: Before You Begin

    Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your own personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
  • Page 5   2. Turn off your computer (see Turning Off Your Computer).   CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.   3. Disconnect all telephone or network cables from the computer.  ...

  • Page 6: Flashing The Bios

      Flashing the BIOS Alienware® M11x Service Manual   1. Turn on the computer.   2. Go to support.dell.com/support/downloads.   3. Locate the BIOS update file for your computer: NOTE: The Service Tag for your computer is located at the bottom of the computer.

  • Page 7: Removing The Base Cover

    Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell™  is not covered by your warranty.   CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers.  Removing the Base Cover   1. Follow the instructions in Before You Begin.

  • Page 8: Internal Card With Bluetooth® Wireless Technology

      Replacing the Bluetooth Card WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
  • Page 9 3. Replace the screw that secures the Bluetooth card to the system board.   4. Replace the palm rest assembly (see Replacing the Palm Rest Assembly).   5. Replace the keyboard (see Replacing the Keyboard).   6. Replace the hinge cover (see Replacing the Hinge Cover).

  • Page 10: Removing The Coin-Cell Battery

      Replacing the Coin-Cell Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
  • Page 11 4. Replace the palm rest assembly (see Replacing the Palm Rest Assembly).   5. Replace the keyboard (see Replacing the Keyboard).   6. Replace the hinge cover (see Replacing the Hinge Cover).   7. Replace the battery pack (see Replacing the Battery Pack).

  • Page 12: Removing The Display Assembly

      Replacing the Display Assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 13: Replacing The Display Assembly

    display cable connector screws (4)   12. Gently slide the antenna cables out through the slot on the computer base. antenna cables   13. Lift the display assembly off the computer.  Replacing the Display Assembly   1. Follow the instructions in Before You Begin.
  • Page 14 Back to Contents Page  ...

  • Page 15: Removing The Hard-Drive Assembly

    Dell or Alienware does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell or Alienware, you need to install an operating system, drivers, and utilities on the new hard drive.

  • Page 16: Replacing The Hard-Drive Assembly

      7. Remove the four screws that secure the hard drive to the hard-drive bracket.   8. Lift the hard drive away from the hard-drive bracket. screws (4) hard-drive bracket hard drive   CAUTION: When the hard drive is not in the computer, store it in protective antistatic packaging (see "Protecting Against Electrostatic Discharge" in the safety instructions that shipped with your computer).

  • Page 17: Removing The Hinge Cover

      Replacing the Hinge Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
  • Page 18 CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer. Back to Contents Page  ...

  • Page 19: Removing The I/O Board

      Replacing the I/O Board WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
  • Page 20   1. Follow the instructions in Before You Begin.   2. Align the connectors on the I/O board with the slots on the computer.   3. Align the connector on the I/O board with the connector on the system board and press gently.  ...

  • Page 21: Removing The Keyboard

      Replacing the Keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 22: Replacing The Keyboard

    screws (2) keyboard tabs (5)   8. Carefully lift the keyboard and slide the keyboard tabs out of the slots on the computer.   9. Without pulling hard on the keyboard, hold it towards the display.   10. Lift the locking tab and pull the pull-tab to disconnect the keyboard cable and backlit keyboard cable from their connectors on the system board. backlit keyboard cable keyboard cable  ...
  • Page 23   CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer. Back to Contents Page  ...

  • Page 24: Removing The Status Light Board

      Replacing the Status Light Board WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 25: Replacing The Status Light Board

    status light board screws (5)  Replacing the Status Light Board   1. Follow the instructions in Before You Begin.   2. Place the status light board on the palm rest assembly and replace the five screws that secure the status light board to the palm rest assembly.  ...

  • Page 26: Removing The Memory Module(S)

    You can increase your computer memory by installing memory modules on the system board. See "Basic Specifications" in your Mobile Manual or the Comprehensive Specifications at support.dell.com\manuals for information on the type of memory supported by your computer. NOTE: Memory modules purchased from Dell or Alienware are covered under your computer warranty.
  • Page 27   2. Align the notch in the memory module with the tab in the memory module connector.   3. Slide the memory module firmly into the slot at a 45-degree angle, and press the memory module down until it clicks into place. If you do not hear the click, remove the memory module and reinstall it.

  • Page 28: Wireless Mini-Card(S)

    NOTE: Dell or Alienware does not guarantee compatibility or provide support for Mini-Cards from sources other than Dell or Alienware. If you ordered a wireless Mini-Card with your computer, the card is already installed. Your computer supports two Mini-Card slots:  One Full Mini-Card slot —...

  • Page 29: Replacing The Mini-Card(S)

    8. Install the drivers and utilities for your computer, as required. NOTE: If you are installing a communication card from a source other than Dell or Alienware, you must install the appropriate drivers and utilities. Back to Contents Page  ...

  • Page 30: Removing The Palm Rest Assembly

      Replacing the Palm Rest Assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 31: Replacing The Palm Rest Assembly

    status light board cable connector touch pad cable connector screws (4)   10. Using a plastic scribe carefully pry out the palm rest assembly along the rear edge and then ease the palm rest assembly from the computer base.   11.
  • Page 32   6. Replace the keyboard (see Replacing the Keyboard).   7. Replace the hinge cover (see Replacing the Hinge Cover).   8. Turn the computer over and replace the nine screws that secure the palm rest assembly to the computer base.  ...

  • Page 33: Removing The Power Button Board

      Replacing the Power Button Board WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
  • Page 34 4. Replace the palm rest assembly (see Replacing the Palm Rest Assembly).   5. Replace the keyboard (see Replacing the Keyboard).   6. Replace the hinge cover (see Replacing the Hinge Cover).   7. Replace the battery pack (see Replacing the Battery Pack).

  • Page 35: Removing The Speakers

      Replacing the Speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 36: Removing The System Board

      Entering the Service Tag in the BIOS WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 37: Replacing The System Board

    system board screws (3) AC adapter cable connector   16. Remove the three screws that secure the system board to the computer base.   17. Carefully ease the connectors on the system board out of the slots in the computer, and lift the system board out of the computer.  Replacing the System Board  ...

  • Page 38: Entering The Service Tag In The Bios

    NOTE: After you have replaced the system board, enter the computer Service Tag into the BIOS of the replacement system board.   19. Enter the service tag (see Entering the Service Tag in the BIOS).  Entering the Service Tag in the BIOS  ...
  • Page 39 Corporation in the United States and/or other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

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