Malfunction
The machine does not empty and/or
does not spin:
There is water on the floor:
Unsatisfactory washing results:
Possible Cause / Solution
The drain hose is squashed or kinked. (Red pilot
light flashes)
Check the drain hose connection.
●
The drain pump is clogged. (Red pilot light flashes)
Clean the drain pump.
●
The laundry is not evenly distributed in the drum.
Redistribute the laundry.
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The «Rinse Hold» option has been selected.
Disable the option.
●
Select the «Drain» or «Spin» programme.
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Too much detergent or unsuitable detergent (creates
too much foam) has been used.
Reduce the detergent quantity or use another one.
●
Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this as
the water runs down the hose; check to see if it is
damp.
Check the water inlet hose connection.
●
The inlet hose is damaged.
Change it with a new one.
●
The cap on the emergency emptying hose has not
been replaced after cleaning the pump.
Put the cap back on the emergency emptying and
●
place the latter back in its seat.
Too little detergent or unsuitable detergent has been
used.
Increase the detergent quantity or use another one.
●
Stubborn stains have not been treated prior to
washing.
Use commercial products to treat the stubborn
●
stains.
The correct temperature was not selected.
Check if you have selected the correct temperature.
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Excessive laundry load.
Introduce into the drum less laundry.
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