Warranty - Zenith XBV441 Installation And Operating Manual

Zenith will repair or replace your product, at Zenith's option, if it proves to be defective in material or workmanship under nor-
mal use, during the warranty period ("Warranty Period") listed below, effective from the date ("Date of Installation") of original
consumer purchase of the product. This warranty is good only to the original purchaser of the product and effective only when
used in the United States, excluding U.S. Territories.
WARRANTY PERIOD:
LABOR: 90 DAYS from the Date of Purchase.
PARTS: ONE YEAR from the Date of Purchase.
Replacement Units is warranted for the remaining
period of the original warranty.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO
THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE
EXPRESS WARRANTY PERIOD ABOVE. ZENITH WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDI-
RECT, OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING LOST REVENUES OR PROFITS, IN CONNEC-
TION WITH THE PRODUCT. SOME STATES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED
WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY DOES NOT APPLY TO:
• Damages or operating problems that result from shipping, installation, adjustment of user controls, calibration, maintenance
or failure to maintain, or separate system components; and
• Damages or operating problems that result from normal wear and tear, misuse, abuse, operation outside environmental spec-
ifications or contrary to the requirements or precautions in the Operating Guide, accident, lightning strikes or other natural
causes, unauthorized modification or alteration, incorrect electrical current or voltage, signal reception or input, software
not licensed directly by LG, software errors that do not disable functionality, operating and software protocols adopted after
the date of manufacture or for outside the US, institutional or commercial use, or other causes not arising out of defect in
material or workmanship.
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
CUSTOMER INTER-ACTIVE CENTER NUMBERS:
For Warranty Service, Where to buy,
Product Assistance, or Customer
Assistance
FOR WARRANTY SERVICE:
You must call 1-877-993-6484 (24 hours a day, 365 days per year) and select an appropriate option from the menu to confirm
the product is defective and to obtain a Return Authorization (RA). If the defect has occurred during the first 90 days of the
Warranty Period, Zenith will send you a return-shipping label. After you obtain an RA for return, please box your unit with a
legible copy of the sales receipt and enough packing material to ensure undamaged delivery of your product. When you receive
the label, place it on the box and call the 800# in the instructions for pick-up. When your unit is received, Zenith will repair or
replace your unit in accordance with this Limited Warranty.
ADVANCE SHIPMENT. If a replacement unit is available and you want second day delivery, our service representative will
ask for your credit card number. Zenith requires a reserved deposit by credit card as surety for such advance shipment. Your
credit card will not be charged if you return the defective unit in 10 business days. For advance shipment, the return label will
come with the replacement unit sent to you. Please follow boxing and shipping instructions above.
Marketed and distributed by:
LG ELECTRONICS U.S.A., INC.
1000 SYLVAN AVENUE
ENGLEWOOD CLIFFS, NJ
ZENITH
LIMITED WARRANTY-USA
HOW SERVICE IS HANDLED:
This is an Exchange Product. Call 1-877-993-6484 for
instructions on getting the defective unit replaced.
Please retain dated sales receipt and your box to return
the unit to LG for repair or replacement.
Shipping charges both ways will be paid by Zenith during
the first 90 days of the Warranty Period. During the remain-
der of the Warranty Period (91-365 days), you pay in-bound
shipping charges and Zenith pays return shipping charges.
Visit our website at http://www.zenithservice.com
Call 1-877-9Zenith (1-877-993-6484) (24 hours a day, 365 days
per year) and select an appropriate option from the menu.
Or visit our website at http://www.zenithservice.com
To contact us by mail:
LG Customer Interactive Center, PO Box 240007
201 James Record Road, Huntsville, AL 35824
Attn: CIC
GS# 3835RV0016G
Printed in Indonesia
Issue O