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The test is complete when the white screen appears. To exit, press the
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
OSD Warning Messages
One of the following warning messages may appear on the screen indicating that the monitor is out of synchronization.
This means that the monitor cannot synchronize with the signal that it receives from the computer. Either the signal is too high or too low for the monitor to
use. See
Monitor
Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1366 X 768 @ 60Hz.
Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer or that
the monitor is in power save mode.
General Problems
The following table contains general information about common monitor problems you might encounter.
COMMON SYMPTOMS
No Video/Power LED off
No picture, monitor is dead
No Video/Power LED on
No picture or no brightness
Poor Focus
Picture is fuzzy, blurry, or ghosting
Shaky/Jittery Video
Wavy picture or fine movement
Missing Pixels
LCD screen has spots
Brightness Problems
Picture too dim or too bright
Geometric Distortion
Screen not centered correctly
Horizontal/Vertical Lines
Screen has one or more lines
Sync Problems
Screen is scrambled or appears torn
PROBLEM DESCRIPTION
button again.
POSSIBLE SOLUTIONS
Check connection integrity at the both ends of the video cable, verify that the monitor
and computer are plugged into a working electrical outlet, and that you have pressed
the power button.
Press the input select button in the front of the monitor and ensure the correct
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input source is selected.
Increase brightness & contrast controls.
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Perform monitor self-test feature check.
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Check for bent or broken pins on the end of the video cable.
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Reboot your computer and monitor.
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Run the built-in diagnostics.
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Push Auto Adjust button.
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Adjust Phase and Clock controls via OSD.
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Eliminate video extension cables.
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Perform monitor reset.
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Lower video resolution or increase font size.
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Push Auto Adjust button.
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Adjust Phase and Clock controls via OSD.
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Perform monitor reset.
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Check environmental factors.
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Relocate and test in another room.
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Cycle power on-off
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These are pixels that are permanently off and this is a natural defect that occurs
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in LCD technology.
Run the built-in diagnostics.
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Perform monitor reset.
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Push Auto Adjust button.
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Adjust brightness & contrast controls.
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Perform monitor reset on "Position Settings Only".
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Push Auto Adjust button.
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Adjust the centering controls.
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Ensure monitor is in proper video mode.
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Perform monitor reset.
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Push Auto Adjust button.
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Adjust Phase and Clock controls via OSD.
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Perform monitor self-test feature check and determine if these lines are also in
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self-test mode.
Check for bent or broken pins.
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Run the built-in diagnostics.
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Perform monitor reset.
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Push Auto Adjust button.
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Adjust Phase and Clock controls via OSD.
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Perform monitor self-test feature check to determine if scrambled screen appears
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in self-test mode.
Check for bent or broken pins.
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