Before gou call for service...
Troubleshooting Tips
Problem
Possible Causes
What To Do
Controlpanel lights
Timetoo long between
• Eachbutton mustbe touchedwithin 5 minutesof the others.
go offwhen you're
touching of selectedbuttons
Torelight,touch any button again,or unlockand relatchdoor.
settingcontrols
Water standing in
This is normal
• A smallamountof cleanwater aroundthe outleton the tub
the bottom of the tub
bottomat the backof thetub keeps the pumpseallubricated.
Water won't pump
Drainis clogged
• tfyou havean air gap,cleanit. Seepage17.
out of the tub
• tf the dishwasher d rainsintoa disposer, run disposerclear.
• Checkto seeif yourkitchensinkisdrainingwell.tf not, you
may needa plumber.
Steam
This is normal
• Warm,moistair comesthroughthevent bythe door latchduring drying
and whenwater is beingpumpedout (front-control m odels). Thisis normal
and necessary for drying.
Sanitized light does
Thedoor was openedand the
• Donot interruptthe cycleanytimeduringor offer mainwash.
not illuminate at the
cgcle was interrupted during
endof the cycle
or after the main wash portion
Theincoming water
• Raise the water heatertemperatureto between120°F and 140°E
temperature was too low
Thecycle iscompleteand
• Thisis normal.Noaction isrequired.
the door has beenopen for
longerthan 60 seconds
Noise
Normaloperating sounds
• These are all normal.Noactionis required.
Detergentcup opening
Water entering dishwasher
Themotor stopsand starts at
various times during the cycle
Drainpump soundsduring
pumpout
Rattlingdisheswhen the sprag
arm rotates
A white film on
glassware,dishware
and the interior
* Hakesuredishesare properlyloaded.Seethe Loading the
dishwasher r ackssection.
o
This problemcausedbg
phosphate-freedishwasher
detergent
Toremovethe whitefilm, runyour dishesthrougha dishwashercyclewith
citricacid. Y oumaypurchase a citricacidkitfromGEbycalling1-800-626-2002
and askingfor WDB5X151. Alternatively, youcan purchasecitricacid
crystalsfrom your localsupermarket.
Pourthe citricacid inthe detergentcupand closethe cover.Placethe
filmed but otherwisecleonglasswareand dishwarein the dishwasher.
Leavesilverwareand othermetal itemsout of the dishwasher. Turnthe
dishwasher o n and let it run througha completecyclewithout detergent.
Theglassware, d ishware,and dishwasher s houldcome outfilm free.
Alternatively,a v inegarrinsemay be used.Pour1 cupof vinegarinto
dishwasher j ust offer the detergentcupopensand letthe dishwasher
completeits cycle. T hismay be repeatedseveraltimesa yearas needed
Theuseof a rinseagentsuchasCascade@ Rinse Aid
TM
may help minimize
a repeatbuildup of film. Also, t he useof a highlyrateddetergentsuchas
Cascade@ Complete ActionPadswillhelp preventfilm build-up.
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