Troubleshooting Tips - GE AZ38H12DABM2 Owner's Manual And Installation Instructions

Before you carl for service.., ge.com
TrOubleshooting -tips
Save time and money! Review the charts on the following
ages first and you may not need to call for service.
Problem Possible Causes What To Do
Zoneline does The unit is * Make sure the Zoneline plug is pushed completely
notstart unplugged, into the outlet.
The power cord is not
* Rem_we the room cabinet
and make sure that the
firmly attached, yellow, connector on the end ot the power cord is
firefly engaged.
The fuse is blown/circttit • Check the house fllse/drcuit breaker box and replace
breaker is tripped, the fllse or reset the breaker:
The unit is waiting for
• This is nomml.
The Zoneline will start again afier
the compressor overload it resets.
protector to reset,
Power failure.
• If power fifihu'e occm_, set the m ode control to
STOP.
When power is restored, set the mode control to the
desired setting.
• There is a protective time delay (up to 3 minutes) to
prevent trii)ping ot the compressor overload. For this
reason, the unit may not start nomml heating or cooling
ti)r 3 minutes al*er it is tin'ned back on.
The current interrupter
device is tripped.
• Press the RESETbutton located on the power cord i)lug
or the box near the plug.
• If the RESETbutton will not stay engaged, discontinue ttse
of the Zoneline and contact a qt_dified sexaice technician.
Zoneline does not cool Indoor airflow • Make sure there are no curtains, blinds or flu'niture
or heat as it should is restricted, blocking the fl'ont el the Zoneline.
Burning odor at the start
of heating operation
Outdoor airflow is
restricted or recirctdated.
• Make sm'e the rear grille is not restricted. This can
cause the trait to cycle off due to the compressor
overload l)rotectoi:
• Outdoor grille must have a minimum of 65% fl'ee area.
Non-OE grilles may be too restrictive for i)roper
pertbmmnce. Consult
p)tu" salesperson
tot assistance.
The temp control may • Tm'n the control to a lower or higher setting.
not be set properly, NOTE: Thetemperaturel/mitermay be bruitingthe temperaturerange.
The air filter is dirty. • Clean the filter at least e\'e_y 30 days.
See the Operating Instructions section.
The room may have • When the Zoneline is fi_t turned on vou need to
been hot or cold. allow time tin" the room to cool down or wama up.
Outdoor air is • Set the vent control to the closed position.
entering the room.
Dust is on the surface
of the heating element.
• This can cause a "burning" odor at the beginning of
the heating operation. This odor should quickly fade.
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