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77418_Rev2 4700OG_r1.qxp
8/1/08
ENGLISH
PROBLEM SOLVING
Caution: Turn off the switch and unplug the electrical cord before servicing.
For additional information call 1-800-282-2886 or visit our website at www.eureka.com
Problem
Cause
Motor will not start.
Electric Plug
Motor suddenly stops.
Thermal Cut Off
Hard to push.
Carpet Height Adjustment
Does not clean the carpet/floor.
Dust Cup
Filter
Belt
Brushroll
Hose
Carpet Height Adjust
No suction at the hose.
Dust Cup and Filter
Hose
Headlight is not working.
Light Bulb/not available
(some models only)
Noise from the brushroll area.
Brushroll
Belt
Brushroll will not turn.
Brushroll
Burning smell.
Belt
Power Paw™ stair brush doesn't
Brushroll/Belt
work. (some models only)
Missing parts or questions. Call 1-800-282-2886 for customer assistance.
Thermal Cut Off
This cleaner has a special thermostat that protects the cleaner in case of motor overheating. If the cleaner suddenly turns off, follow this
procedure:
Step 1: Push on/off switch to off.
Step 2: Unplug cleaner.
Step 3: Check for source of overheating problem (i.e. full dust cup, clogged hose or clogged filters).
Step 4: If a full dust cup, clogged hose or clogged filters are found, empty the dust cup, unclog the hose or replace the filters.
Step 5: Wait at least 30 minutes before attempting to reuse the cleaner.
Step 6: After 30 minute cool down period, plug the cleaner in and push the switch pedal. The cleaner should turn on.
Step 7: If the cleaner still does not operate, call 1-800-282-2886 for customer assistance.
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Solution
• Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
• Refer to pages 3 and 13.
• Adjustment set too low.
• Empty the dust cup.
• Make sure dust cup is installed properly and dust cup
latch is secured.
• Make sure pleated filter is clean.
• Replace cut, loose, out of shape belt.
• Clean hair and thread from bristles and end cap area.
• Replace brushroll if bristles are worn.
• Remove any clogs from the hose that restrict the airflow.
• Adjustment set too high.
• Empty the dust cup
• Clean and install filter properly.
• Make sure dust cup is installed properly and dust cup
latch secured.
• Remove any clogs from the hose that restrict the airflow.
• Check both ends of the hose.
• Replace light bulb.
• Remove hood and clean debris from the brushroll area.
• Replace a cut, loose or out of shape belt.
• Remove hood and clean debris from the brushroll area.
• Replace broken belt.
• Remove hood and clean debris from the brushroll
area/belt.
• Remove any clogs from the opening or debris around
the brushroll or belt.
ESPAÑOL
RESOLUCIÓN DE PROBLEMAS
Precaucion: Antes de realizar el servicio, apague la aspiradora con el interruptor de encendido y desenchufe el cordón eléctrico.
Para información adicional, llame al 1-800-282-2886 o visite nuestro sitio web en www.eureka.com
Problema
Causa
El motor no enciende.
Enchufe eléctrico
El motor se detiene repentinamente.
Interrupción térmica
Hay que hacer mucha fuerza
Ajuste de altura de la alfombra
para empujar la aspiradora.
No limpia la alfombra/piso.
Depósito para el polvo
Filtro
Correa
Cepillo circular
Manguera
Ajuste de altura de la alfombra
No hay succión en la manguera.
Depósito para el polvo y filtro
Manguera
La luz no funciona.
Bombilla/no disponible
(sólo en algunos modelos)
Ruido en el área del cepillo
Cepillo circular
circular.
Correa
El cepillo circular no gira.
Cepillo circular
Olor a quemado.
Correa
El cepillo para escaleras
Cepillo circular/Correa
Power Paw™ no funciona
Missing parts or questions. Call 1-800-282-2886 for customer assistance.
Thermal Cut Off
This cleaner has a special thermostat that protects the cleaner in case of motor overheating. If the cleaner suddenly turns off, follow this
procedure:
Step 1: Push on/off switch to off.
Step 2: Unplug cleaner.
Step 3: Check for source of overheating problem (i.e. full dust cup, clogged hose or clogged filters).
Step 4: If a full dust cup, clogged hose or clogged filters are found, empty the dust cup, unclog the hose or replace the filters.
Step 5: Wait at least 30 minutes before attempting to reuse the cleaner.
Step 6: After 30 minute cool down period, plug the cleaner in and push the switch pedal. The cleaner should turn on.
Step 7: If the cleaner still does not operate, call 1-800-282-2886 for customer assistance.
Solución
• Conecte el enchufe firmemente a un tomacorriente.
• Intente con otro tomacorriente.
• Verifique el disyuntor.
• Consulte las páginas 5 y 13.
• Ajuste en un valor demasiado bajo.
• Vacíe del depósito para el polvo.
• Asegúrese de que el depósito para el polvo esté
debidamente instalado y asegurado.
• Asegúrese de que el filtro plegado esté limpio.
• Reemplace la correa si está cortada, floja o deformada.
• Limpie el cabello y los hilos de las cerdas y del área de la
tapa del extremo.
• Reemplace el cepillo circular si las cerdas están desgastadas.
• Retire cualquier obstrucción de la manguera que restrinja
el flujo de aire.
• Ajuste en un valor demasiado alto.
• Vacíe el depósito para el polvo.
• Limpie e instale el filtro adecuadamente.
• Asegúrese de que el depósito para el polvo esté
debidamente instalado y asegurado.
• Retire cualquier obstrucción de la manguera que restrinja
el flujo de aire.
• Verifique ambos extremos de la manguera.
• Reemplace la bombilla.
• Retire la tapa y limpie la suciedad del área del cepillo
circular.
• Reemplace la correa si está cortada, floja o deformada.
• Retire la tapa y limpie la suciedad del área del cepillo
circular.
• Reemplace la correa rota.
• Retire la tapa y limpie la suciedad del área del cepillo
circular/correa.
• Quite cualquier obstrucción de la boca o suciedad en
el rodillo o la correa del cepillo.
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