Nokia Intellisync 9.2 Installation Manual

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Nokia Intellisync
Wireless Email
Linux Installation Guide
Version 9.2
Published September 2008

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Summary of Contents for Nokia Intellisync 9.2

  • Page 1 Nokia Intellisync Wireless Email Linux Installation Guide Version 9.2 Published September 2008...
  • Page 2 THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Nokia operates a policy of continuous development. Therefore we reserve the right to make changes and improvements to any of the products described in this document without prior notice.
  • Page 3 #07-00 Alexandra Technopark email: info.ipnetworking_apac@nokia.com Singapore 119968 Nokia Customer Support Web Site: https://support.nokia.com/ Americas Europe Voice: 1-888-361-5030 or Voice: +44 (0) 125-286-8900 1-613-271-6721 Fax: 1-613-271-8782 Fax: +44 (0) 125-286-5666 Asia-Pacific Voice: +65-67232999 Fax: +65-67232897 050602 Nokia Intellisync Wireless Email Linux Installation Guide...
  • Page 4 Nokia Intellisync Wireless Email Linux Installation Guide...
  • Page 5: Table Of Contents

    Before You Install ........... 17 Installing Nokia Intellisync Wireless Email ....... . 18 Choosing an Installation Method .
  • Page 6 Backing Up the Nokia Intellisync Server ....... . . 41...
  • Page 7: About This Guide

    Chapter 1, “System Requirements” Chapter 2, “Installing on a Linux Server” Chapter 3, “Additional Server Installation Options” Chapter 4, “Upgrading the Nokia Intellisync Server” Chapter 5, “Post-Installation Testing” Appendix A, “Configuring a GroupWise Mobile Server” Appendix B, “Backing Up Data on a Linux Server”...
  • Page 8: Command-Line Conventions

    This required element is usually the product name or other short word that invokes the product or calls the compiler or preprocessor script for a compiled Nokia product. It might appear alone or precede one or more options. You must spell a command exactly as shown and use lowercase letters.
  • Page 9: Text Conventions

    • Emphasizes a point or denotes new terms at the place where Italics they are defined in the text. • Indicates an external book title reference. • Indicates a variable in a command: delete interface if_name Nokia Intellisync Wireless Email Linux Installation Guide...
  • Page 10: Related Documentation

    Related Documentation Nokia offers a common framework for the Nokia Intellisync Mobile Suite products. For this reason, there are electronic manuals and online help systems that cover the entire suite, plus additional resources for specific products. For instructions to access documentation, see the following topics:...
  • Page 11: Accessing Client Documentation

    Related Documentation Accessing Client Documentation The following electronic documents are available on the Nokia Support Web site (http://support.nokia.com) in Adobe Portable Document Format (PDF) or through your system administrator. Client Installation Guides Each guide includes information for installing software on devices using a specific platform, configuring synchronization settings, and synchronizing for the first time.
  • Page 12 Nokia Intellisync Wireless Email Linux Installation Guide...
  • Page 13: System Requirements

    Do not install Nokia Intellisync Wireless Email on the Novell GroupWise server. Product Evaluation and Small Installations For a product evaluation, you may install the Nokia Intellisync server and the database on the same computer. A single computer that meets the minimum requirements can easily handle both the server and database for a product evaluation or small installation (under 100 users).
  • Page 14: Minimum Requirements

    System Requirements Minimum Requirements Table 4 Table 5show the minimum requirements for Nokia Intellisync Wireless Email. As minimum requirements, this list may not provide the optimal environment for peak system performance. Minimum Client Requirements The following table lists the minimum client requirements.
  • Page 15: Minimum Server Requirements

    Open port 25 Open port 25 for SMS push The SMTP (sendmail) service must be configured correctly. Latency between IMS server and other 36 milliseconds or less backend server, database, or file system Nokia Intellisync Wireless Email Linux Installation Guide...
  • Page 16 System Requirements Note Make sure the temp directory on the server has a minimum 1 GB free space to successfully extract installation files. Nokia Intellisync Wireless Email Linux Installation Guide...
  • Page 17: Installing On A Linux Server

    To permanently uninstall Intellisync Mobile Suite, see “Uninstalling Intellisync Mobile Suite” on page 27. If you expect to serve a large number of users, you can install Nokia Intellisync Wireless Email on multiple servers. For more information, see “Configuring a Cluster Environment” on page 25.
  • Page 18: Installing Nokia Intellisync Wireless Email

    Choosing an Installation Method You can install Nokia Intellisync Wireless Email using one of the following methods: Graphical installation—provides a sequence of dialog boxes that require you to enter information such as your license key, the default administrator password, and company information.
  • Page 19 The Choose Install Set dialog box appears. 5. Complete one of the following, and then click Next. Click Mobile Suite to install the components of Nokia Intellisync Mobile Suite for which you have a license. The Choose Uninstall Link Folder dialog box appears.
  • Page 20: Running A Silent Installation

    21. Open a Web browser and type http://<serveraddress>/admin to access WebAdmin Console. Running a Silent Installation You can configure and run a silent install if you want to automate the installation of Nokia Intellisync Wireless Email or you do not have an X server running. Close all applications before starting the installation.
  • Page 21 INSTALLER_UI=silent Installation is silent with minimal console output. Note: Do not change this parameter. CHOSEN_INSTALL_SET=Mobile Default setting to install Nokia Intellisync Mobile Suite. To install only Secure Gateway, change the parameter to CHOSEN_INSTALL_SET=Secure. LICENSE= Type your license key. The license key must be valid or the installation will stop.
  • Page 22: Running The Installation In Console Mode

    To install using the console mode 1. Change the directory to the installation folder on the server, and run the following command: ./ims.bin -i console The Introduction message appears. Nokia Intellisync Wireless Email Linux Installation Guide...
  • Page 23 The Choose Install Set message appears. 6. Choose one of the following, and then press Enter. Press 1 to install the components of Nokia Intellisync Mobile Suite for which you have a license. The Choose Uninstall Link Folder message appears.
  • Page 24: Installing The Secure Gateway Server

    Secure Gateway servers you need. Keep the status.html page open after the installation completes. For information on installing and configuring the Secure Gateway server, refer to the Nokia Intellisync Secure Gateway Administrator’s Guide on the Nokia Support Web Site (http:// support.nokia.com) or through your system administrator.
  • Page 25: Installing Nokia Intellisync On Multiple Servers

    3. Confirm all servers in the cluster have the same date and time. If necessary, use Network Time Protocol service to synchronize the date and time on the servers. 4. Stop all Nokia Intellisync services on each server in the cluster. For more information, see “Starting and Stopping Services”...
  • Page 26: Required Linux Server Configuration

    Name list, check the box next to localhost, click Delete, and then click Done. 9. Manually stop the Nokia Intellisync services. 10. Start all services on the Secure Gateway server and the Nokia Intellisync servers in the cluster. Required Linux Server Configuration If your deployment is for more than 500 users, complete the following procedure to configure file limits on your server, database server, or secure gateway server.
  • Page 27: Starting And Stopping Services

    Run the following commands to stop Nokia Intellisync services: /etc/init.d/mobilesuite stop /etc/init.d/securegateway stop /etc/init.d/asadb stop To check the status of Nokia Intellisync services To check the status of Nokia Intellisync services, use the argument for any script, as status shown in the following example: /etc/init.d/mobilesuite status /etc/init.d/securegateway status...
  • Page 28 4. Go to the following directory and remove any reference to services (mobilesuite, securegateway, and asadb): /etc/init.d 5. Go to the following file and remove any reference to services (mobilesuite, securegateway, and asadb): /etc/crontab Nokia Intellisync Wireless Email Linux Installation Guide...
  • Page 29: Additional Server Installation Options

    The Nokia Intellisync server and the mirror server each maintain a copy of the database files and transaction log files. The third server, the Arbiter server, does not maintain a copy of the database but determines which of the other two servers has ownership of the database.
  • Page 30 2. After installing the database engine, confirm that the database is no longer running on server 1, server 2, and the Arbiter server. 3. Install Nokia Intellisync Wireless Email on the server. 4. Stop all services on the Nokia Intellisync server.
  • Page 31: Testing The High Availability Features

    11. Start Nokia Intellisync Wireless Email. Testing the High Availability Features To test availability, stop all processes on either server 1, server 2, or the Arbiter server. Nokia Intellisync Wireless Email should continue working without any interruption in accessing the database.
  • Page 32: Setting Up A Dedicated Share File System Server

    You are not configuring security restrictions on servers that connect to the database server. NFS sharing is complex and has many options, therefore Nokia recommends that you adjust the appropriate NFS export options to suit your operation. For more information, refer to your NFS server documentation.
  • Page 33: Upgrading The Nokia Intellisync Server

    To upgrade your server with this release, do not uninstall a previous release. Backing Up Existing Data Nokia recommends that you back up your data before installing this release. For backup instructions, see “Backing Up Data on a Linux Server”...
  • Page 34: Upgrading Using Silent Mode

    When the installer finishes processing the files, the Install Next Steps message appears. 5. Review the information and confirm the server address. This server address is for launching and accessing the Nokia Intellisync Web site. Nokia Intellisync Wireless Email Linux Installation Guide...
  • Page 35 Upgrading Using the Console Mode 6. Press Enter. When the installation completes, the Install Complete message appears. 7. Press Enter. 8. Open a Web browser and type http://<serveraddress>/admin to access WebAdmin Console. Nokia Intellisync Wireless Email Linux Installation Guide...
  • Page 36 Upgrading the Nokia Intellisync Server Nokia Intellisync Wireless Email Linux Installation Guide...
  • Page 37: Post-Installation Testing

    (including the domain name) and password, and then try again. If the user name and password are correct but you still cannot log on, ensure that all Nokia Intellisync services are started. For instructions to start Nokia Intellisync services, refer to “Starting and Stopping Services”...
  • Page 38 Post-Installation Testing Nokia Intellisync Wireless Email Linux Installation Guide...
  • Page 39: A Configuring A Groupwise Mobile Server

    Configuring a GroupWise Mobile Server This chapter contains information for configuring a Novell GroupWise Mobile Server in a Nokia Intellisync Wireless Email installation. Verifying the GroupWise Post Office Agent For the GroupWise Mobile Server to run properly, the GroupWise Post Office Agent must be installed on the GroupWise server, as it is needed by the SOAP interface used by the GroupWise translator.
  • Page 40: Verifying Successful Authentication

    If not, manually specify a valid GroupWise user name. To manage Novell GroupWise Access settings, log on to WebAdmin Console and select User Settings > Wireless Email > Novell GroupWise. Click the Novell GroupWise tab, and then click Edit. Nokia Intellisync Wireless Email Linux Installation Guide...
  • Page 41: B Backing Up Data On A Linux Server

    Always back up your file system and databases at the same time. The file system keeps track of data going in and out of the database. If you need to restore the Nokia Intellisync Mobile Suite server data, be sure to use the database backup and file system backup from the same date and time.
  • Page 42: Restoring Nokia Intellisync Server Data From A Backup

    The backup is complete. Restoring Nokia Intellisync Server Data from a Backup Nokia recommends that you follow the restore procedure in the order outlined in this section to ensure that various parts of your system remain synchronized. When restoring Nokia Intellisync Mobile Suite data, be sure to use the database backup and file system backup from the same date and time.
  • Page 43: Restoring Data To A Server With A Sybase Database

    Restoring Nokia Intellisync Server Data from a Backup Restoring Data to a Server with a Sybase Database Use the following procedure to restore Nokia Intellisync data from a backup location to a Linux server that uses a Sybase SQL Anywhere database.
  • Page 44 Backing Up Data on a Linux Server Nokia Intellisync Wireless Email Linux Installation Guide...
  • Page 45: Index

    SQL Anywhere database 29 mirroring 29 Secure Gateway Server 24 remote SQL Anywhere server 29 using a graphical interface 18 databases, supported 15 using console mode 22 dedicated using silent mode 20 Nokia Intellisync Wireless Email Linux Installation Guide...
  • Page 46 21 secure sockets layer 39 secure Web access (HTTPS), port 15 network file sharing 32 server Nokia Intellisync Mobile Suite, starting and stopping configuration 13 services 27 dedicated 13 Nokia Intellisync Wireless Email general guidelines for configuration 13...
  • Page 47 33 using console mode 34 using silent mode 34 user information, accessing 40 Web access port 15 Web site administrator 37 user 37 WebAdmin Console 39 Windows Mobile provisioning port 15 Nokia Intellisync Wireless Email Linux Installation Guide...
  • Page 48 Nokia Intellisync Wireless Email Linux Installation Guide...

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