Iridium Service User Manual

Roadpost’s iridium satellite service

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iridium9500_eng.qxd
12/3/2002
4:43 PM
Page 1
Iridium Service

User Guide

Customer Care
free call from your
Roadpost satellite phone:
+1.905.272.5665
free call from North America:
+1.888.622.7368
customercare@roadpost.com
www.roadpost.com

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Summary of Contents for Iridium Iridium Service

  • Page 1: User Guide

    12/3/2002 4:43 PM Page 1 Iridium Service User Guide Customer Care free call from your Roadpost satellite phone: +1.905.272.5665 free call from North America: +1.888.622.7368 customercare@roadpost.com www.roadpost.com...
  • Page 2: Table Of Contents

    12/3/2002 4:43 PM Page 2 Table of Contents Section Page About Roadpost Getting Started Welcome To Roadpost Charging Your Phone Your SIM Card Use While Driving Emergency Services Quick Reference Guide Handset Overview Powering On Your Phone Holding Your Phone...
  • Page 3: Getting Started

    Dial arrive at your destination. Connect your charging cable +1.905.272.5665 - a free call from your Roadpost to your handset, and then insert the cable into a suitable Satellite phone.
  • Page 4: Emergency Services

    Be sure to check the emergency service number in the country you are traveling to. Roadpost recommends programming the local emergency service number into your SIM card. Ask your travel agent for this emergency information.
  • Page 5: Powering On Your Phone

    3.Press and hold + key until the '+' symbol appears on the display. 2.Enter the country code (see Country Code List). 3.Enter the city/area code. 4.Enter the telephone number and press OK. Example: Calling 905 272 5665, a North American number: +1 905 272 5665 OK Customer Care +1.905.272.5665 www.roadpost.com...
  • Page 6: Voicemail System Prompts

    If you forget your PIN Code, we 5.Press * to access the message center. cannot reset it for you. 6.Enter your password. 7.Follow the system prompts as you listen to your voicemail messages. Customer Care +1.905.272.5665 www.roadpost.com...
  • Page 7: Call Forwarding

    2.Press MENU to until you see “Call Waiting”, then press 6.Press and hold CLEAR to exit the menu. 3.Press MENU to scroll to “Off”, and then press OK to select. 4.Press and hold CLEAR to exit the menu. Customer Care +1.905.272.5665 www.roadpost.com...
  • Page 8: Text Messages

    Q: The message envelope symbol is flashing. What does this mean? A: There is not enough memory for you to receive another text message. Follow the instructions under Text Messaging to read and delete one or more messages. Customer Care +1.905.272.5665 www.roadpost.com...
  • Page 9: Contact Us

    SIM chip is clean. If it still does +1.905.272.5665 not work, your SIM card may be faulty. Contact (free call from your Roadpost satellite phone) Roadpost Customer Care from another phone. 1.888.622.7368 Q: I'm having problems with call quality. What...
  • Page 10: Country Codes

    France Saudi Arabia Germany Scotland Gibraltar South Africa Greece Singapore Hong Kong Spain Hungary Sweden Iceland Switzerland India Taiwan Ireland Thailand Italy Turkey Japan Kuwait Luxembourg Malaysia For a complete list of country codes, please visit www.roadpost.com/dialingpatterns.asp Customer Care +1.905.272.5665...

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9500

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