Table of Contents
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Quick Links
Customer Care
free call from your Roadpost
BlackBerry Device:
+1.905.272.5665
free call from North America:
+1.888.622.7368
customercare@roadpost.com
www.roadpost.com
Roadpost International Services
BlackBerry
BES & Desktop Redirector Users
User Guide
IMPORTANT NOTICE REGARDING LONG-TERM RENTALS:
To avoid unnecessary charges, long-term BlackBerry
customers are responsible for disconnecting their unit from
the BlackBerry gateway when the device is not active.
Gateway hours of operation have been provided to your
BES/Gateway Administrator.
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Table of Contents
Related Manuals for Blackberry BlackBerry BES & Desktop Redirector
Summary of Contents for Blackberry BlackBerry BES & Desktop Redirector
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Page 1: User Guide
To avoid unnecessary charges, long-term BlackBerry Customer Care customers are responsible for disconnecting their unit from the BlackBerry gateway when the device is not active. free call from your Roadpost Gateway hours of operation have been provided to your BlackBerry Device: BES/Gateway Administrator. -
Page 2: Table Of Contents
Installing your Roadpost BlackBerry Technical Support is available Setting up the Roadpost BlackBerry ....6 Please visit www.roadpost.com/support, or contact How to use your Roadpost BlackBerry overseas Roadpost Customer Care at 1.888.622.7368 toll-free from... - Page 3 Microphone Trackwheel Battery cover Escape button Network Status Indicators release button GPRS gprs Wireless Emergency Calls SMS Messages Phone Email & PIN Messages Browser Get help free from your Roadpost BlackBerry Get help free from your Roadpost BlackBerry +1.905.272.5665 +1.905.272.5665...
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Page 4: Charging Your Blackberry
For more information on services supported in the country Your SIM Card you are traveling to, contact Roadpost Customer Care. Your SIM card (Subscriber Identity Module) is the key to your International BlackBerry service. This small chip contains all the information you store on your device. -
Page 5: Installing Your Roadpost Blackberry
PC. Always follow steps as they appear on your screen during the connection process. Note: When connecting a Roadpost device for the first time, Windows Hardware Wizard will automatically detect the BlackBerry as a new USB device. Follow all steps to install the device before continuing with the instructions below. - Page 6 Click <OK>. Move the mouse as directed to generate random information for the new encryption key. 7. The Roadpost BlackBerry has now been connected to your existing system. Confirming a wireless connection Before sending and receiving email on a Roadpost BlackBerry, ensure that a wireless signal is being received.
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Page 7: How To Use Your Roadpost Blackberry Overseas
While roaming on a variety of networks around the world, request will be sent to the network. the signal you receive on your Roadpost BlackBerry may 6. Press <Escape> and scroll to Save to save the changes vary. An icon at the top right of your screen will confirm you have made. -
Page 8: How To Send And Receive Data On Your Blackberry
BlackBerry. Email Sending email to a contact in your Address Book Receiving Attachments On your Roadpost BlackBerry, you can open files sent to 1. Click (Compose) using the trackwheel. you in a variety of applications. Attachments will be noted 2. Type the first few letters of the name of the contact you at the start of the emails in which they are included. -
Page 9: Browsing Web Pages
3. Click on the new received message. 4. Scroll to Open and click. 5. Scroll down with the trackwheel to read the message displayed. Get help free from your Roadpost BlackBerry Get help free from your Roadpost BlackBerry +1.905.272.5665 +1.905.272.5665... -
Page 10: How To Make Your Blackberry More Secure
Select Yes. 1. Connect the Roadpost BlackBerry device to the computer using the USB cable provided. In case of lost or stolen units please contact Roadpost Customer Care immediately at 1.905.272.5665. 2. Double click on the existing BlackBerry Desktop Manager icon 3. -
Page 11: Switching Back To Your Local Blackberry Device
Synchronize PIM are both selected to synchronize email and personal information.) Your international phone number 4. Click Synchronize Now. The Roadpost BlackBerry and connecting cable are now ready for return. Your BlackBerry phone number is made up of a number of... -
Page 12: Answering Calls
One-time calling: • Click Ignore to let it go to voicemail There are a number of ways to place a phone call using your Roadpost BlackBerry. From your home screen Dialing instructions for callers to your Roadpost recommends: Roadpost BlackBerry 1. -
Page 13: Call Waiting
To enable or disable Call Waiting 1. Click on (Phone) using the trackwheel. 2. Click on the trackwheel and scroll to Options. Click the trackwheel to select. Get help free from your Roadpost BlackBerry Get help free from your Roadpost BlackBerry +1.905.272.5665 +1.905.272.5665... -
Page 14: Country Codes
Switzerland Iceland Taiwan India Thailand Indonesia Turkey Israel Ireland Italy Jordan Yugoslavia Kuwait Zimbabwe For a complete list of country codes, please visit www.roadpost.com/support. Get help free from your Roadpost Blackberry Get help free from your Roadpost Blackberry +1.905.272.5665 +1.905.272.5665...