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Epson Stylus Color 740i User Manual

Epson color printer user manual
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  • Page 1 EPSON Stylus COLOR 740i Manual...

  • Page 2: Copyright Notice

    SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.

  • Page 3: Table Of Contents

    Warnings, Cautions, Notes, and Tips ENERGY STAR Compliance Year 2000 Ready Important Safety Instructions Basic Printing Printing from Windows Setting Printer Options from Windows Applications Setting Default Printer Options Checking Printer Status Printing from a Macintosh Setting Up Background Printing Options Contents...
  • Page 4 Advanced Printing Using Custom Project Types Customizing Print Quality and Special Effects Customizing Color Settings Using PhotoEnhance3 or Digital Camera Correction Mode Using Custom Color Management Modes Using a Color Correction System Using ColorSync on the Macintosh Selecting Paper Size and Orientation Options Selecting Paper Options in Windows Selecting Paper Options on a Macintosh Selecting Print Layout Options...
  • Page 5 Printing on Special Media Selecting Special Media Media Loading and Handling Guidelines Letterhead, Preprinted Forms, and Legal-size Paper EPSON Photo Quality Glossy Paper, Film, and Transparencies Envelopes EPSON Photo Paper EPSON Photo Quality Ink Jet Cards EPSON Photo Stickers EPSON Photo Quality Self Adhesive Sheets...
  • Page 6 Using the Head Cleaning Utility Using the Control Panel Examining the Nozzle Check Pattern Aligning the Print Head Cleaning the Printer Transporting the Printer Troubleshooting Diagnosing Problems Checking the Control Panel Lights Running a Printer Operation Check Confirming the Printer ID Number Page 6...
  • Page 7 Improving Print Quality Solving Printing Problems Solving Printer Software Problems Fixing Paper Problems Solving Miscellaneous Printout Problems Uninstalling Printer Software Windows 95, Windows 98, and Windows NT 4.0 Instructions Windows 3.1 Instructions Macintosh Instructions Where To Get Help Specifications Printing...
  • Page 8 DOS Support Control Panel Settings Character Tables Interfaces Index Page 8...

  • Page 9: Introduction

    2.01 and two Windows color matching methods gives you even more precise color control. EPSON’s specially formulated ink cartridges and wide variety of ink jet papers offer the most flexibility for getting the results you want. With high-speed USB (Universal Serial Bus) and standard parallel and serial ports, setting up your printer is fast and easy.

  • Page 10: Macintosh System Requirements

    If your iMac is running OS 8.1, you must Macintosh System Requirements download and install the iMac Update 1.0 To use your printer and its software with a Macintosh, your system from Apple at should have: http://swupdates.info. apple.com before yo install the EPSON USB printer software.

  • Page 11: Windows System Requirements

    (2 meters) long—may cause the printer to malfunction. Windows System Requirements To use your printer and its software with a PC, your system should have: Introduction At least 16MB of RAM (20MB or more recommended) At least 50MB of free hard disk space for storing images...
  • Page 12 For USB connection to a computer with Windows 98 and a Windows 98 compliant USB port, a shielded USB “AB” interface cable, from Series A (computer) to Series B (printer) up to 6.5 ft. (2 meters) long Page 12...

  • Page 13: Printer Parts

    Printer Parts Introduction edge guides sheet feeder output tray extensions ink cartridge holders paper support printer cover output tray paper thickness lever control panel Page 13...

  • Page 14: How To Use Your Manuals

    How To Use Your Manuals To set up your printer and install the printer software, see the Start Here card for Macintosh instructions or the Printer Basics book for Windows instructions. This manual contains the following information: Basic Printing covers the basics of printing with Windows or Macintosh.

  • Page 15: Warnings, Cautions, Notes, And Tips

    Cautions must be observed to avoid damage to your equipment. Notes contain important information about your printer. Tips contain additional hints for great printing. ENERGY STAR Compliance As an E Partner, EPSON has determined that this NERGY product meets the E guidelines for energy efficiency. NERGY...

  • Page 16: Year 2000 Ready

    Year 2000 Ready Your EPSON printer is Year 2000 Ready . However, be sure the other parts of your computer system are also ready for the year 2000. Important Safety Instructions Before using your printer, read the following safety instructions to...
  • Page 17 Place the printer near a wall outlet where the plug can be easily unplugged. Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement. Do not let the power cord become damaged or frayed. If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating.
  • Page 18 Always turn the printer off using the Ppower button. When you press this button, the Ppower light flashes briefly then goes out. Do not unplug the printer or turn off the power to the outlet until the Ppower light is off.

  • Page 19: Basic Printing

    It’s easy to print all your color and monochrome documents with your EPSON Stylus COLOR 740i. First set up your printer and install the software, following the instructions in the Start Here card or Printer Basics book. Read this chapter to find out about:...

  • Page 20: Setting Printer Options From Windows Applications

    Open the File menu and click Print. You see the Print dialog box for your application. Make sure your EPSON Stylus COLOR 740 printer is selected, and then click the Properties, Printer, Setup, or Options button. (You may have to click a sequence of buttons in different dialog boxes.)
  • Page 21 EPSON media. Basic Printing You then see the printer settings dialog box: Click the Main tab if necessary. Then choose the Media Type you want to print on from the following list: Plain paper...
  • Page 22 Note: The Quality/Speed slider is not available for certain media types. 10 Click OK when you’re finished checking your settings. The 11 In the Print dialog box, click OK or Print. Basic Printing The type of paper you choose determines the print quality (resolution) you can use.

  • Page 23: Setting Default Printer Options

    Checking Printer Status for more information. Click Start, point to Settings, and select Printers. Right-click the EPSON Stylus COLOR 740 icon. Select Properties or Document Defaults (Windows NT), then click the Main tab. You see the printer settings dialog box...

  • Page 24: Checking Printer Status

    Basic Printing Double-click the Control Panel icon in the Main group. Double-click the Printers icon. Select EPSON Stylus COLOR 740 from the list of printers and click Setup. You see the printer settings dialog box shown under Setting Printer Options from Windows Windows 95, Windows 98, or Windows NT 4.0...
  • Page 25 Monitor 2 The Progress Meter shows the progress of your print job and the status of your printer. You can use the buttons to cancel, pause, or restart your print job. If you installed Status Monitor 2, you also see information about how much ink you have left and can view the Status Monitor 2 Printer Status window.
  • Page 26 Windows 3.1 After you send your print job, the EPSON Despooler dialog box appears on your screen: This dialog box shows the progress of your print job and the status of your printer. If you run out of paper while printing, for example, the Despooler warns you.

  • Page 27: Printing From A Macintosh

    Printing from a Macintosh When you print with a Macintosh, you need to check the printer software settings in each application you use. This section describes the settings you’ll need to check for all your everyday Note: printouts. See On the Macintosh, settings for special print jobs.
  • Page 28 Photo Quality media. For the best printing at any resolution, always use EPSON media. Basic Printing Now open the File menu and click Print. You see the main printer settings dialog box: Use the Quality/Speed slider to select your print resolution Choose the number of copies and indicate which pages you want to print.
  • Page 29 Layout icon and check the fit to page, watermark, page layout, and print order settings. See Layout Options on a Macintosh Options for details. Then click OK to return to the printer settings dialog box. you print, click the Background Printing icon. See...

  • Page 30: Setting Up Background Printing Options

    Preview icon, then click the Preview button. See Using Print Preview on the Macintosh If you chose background printing when you set up your printer, you can continue working while your document is printing. See Using Monitor3 for details.
  • Page 31 Print at: to print at the specific time you enter in the day and time in the fields to the right Hold to hold the print job in the print queue until you’re ready to release it using EPSON Monitor 3; see Monitor3 for details.

  • Page 32: Advanced Printing

    When your presentation graphics, photographs, or other projects have special printing requirements, you can use the advanced settings in your EPSON Stylus COLOR 740 software. You can choose custom project types or adjust individual settings like brightness, contrast, sharpness, and halftoning. For...

  • Page 33: Using Custom Project Types

    Using Custom Project Types Custom project types provide an easy way to fine-tune your printer settings for a specific type of project. Follow these steps to print with custom project types: Click Custom, then click here to see a list of project types...
  • Page 34 Click Custom, then click here to see a list of project types Note: Always choose your Media Type and Ink setting before you select a custom project type. Some project types may not be available with the Media Type or Ink settings you choose.
  • Page 35 World Wide Web. First set up your sRGB compatible devices (such as your monitor and printer) to use an sRGB color profile; see your Windows 98 online help for details.

  • Page 36: Customizing Print Quality And Special Effects

    If you’re using Windows, click any other buttons that your application uses for printing. Create your image or document in your application software. Access the printer settings dialog box as described in from Windows Printing from a Click Custom, and then click the Advanced button. (In Windows 3.1, click Advanced, then click the More Settings...
  • Page 37 Some of these options are automatically set or disabled by other settings you choose Some of these options are automatically set or disabled by other settings you choose Advanced Printing You see the Advanced dialog box (called More Settings in Windows 3.1): Windows 95, 98, NT Windows 3.1...
  • Page 38 Click here to change your Print Quality (resolution) Note: The available Print Quality settings may be limited by the Media Type you choose. Advanced Printing Some of these options are automatically set or disabled by other settings Macintosh you choose Choose the Media Type and Ink settings you want to use, following the guidelines in Printing from Windows...
  • Page 39 Note: In Automatic mode, the Halftoning setting is selected based on the data in your print job. In Custom mode, Halftoning is preselected for each project type setting. Some of the print options at the bottom left of the Advanced dialog box are automatically selected or disabled...

  • Page 40: Customizing Color Settings

    For printing text, graphics, and line art with very sharp edges. Slows print speed and increases your system memory requirements. Click OK if you’re ready to return to the printer settings dialog box, or see Customizing Color Settings your document’s color settings.

  • Page 41: Using Photoenhance3 Or Digital Camera Correction Mode

    Advanced dialog box. Macintosh Advanced Printing Create your image or document in your application software. Access the printer settings dialog box as described in from Windows Printing from a Click Custom, then select either PhotoEnhance3 or Digital Camera as described in Using Custom Project Click the Advanced button.

  • Page 42: Using Custom Color Management Modes

    Select Sharpness to sharpen the image, especially the edges. Click OK to return to the printer settings dialog box. Create your image or document in your application software. Access the printer settings dialog box as described in...
  • Page 43 Not available Note: with The Color Windows 3.1; Management section ICM not also changes to this available with view if you did not Windows NT select a Custom project type or if you select the Color Adjustment radio button on the Advanced dialog box.
  • Page 44 Increases or decreases the amount of the three ink colors that combine to make a full-color picture. Use these sliders to fine-tune the color balance in your printout. Click OK to return to the printer settings dialog box. Page 44...

  • Page 45: Using A Color Correction System

    Windows 95, 98, NT Advanced Printing Create your image or document in your application software. Access the printer settings dialog box as described in from Windows Printing from a Click Custom, then select either ICM (Windows 95 or 98 only),...

  • Page 46: Using Colorsync On The Macintosh

    Every device you use for producing or viewing colors—your monitor, scanner, and printer—employs a different color technology. The Macintosh ColorSync system helps you control all your devices so their colors match your printer’s as closely as possible. Advanced Printing Select one of these color correction systems:...
  • Page 47 ColorSync uses profile information from each device—including your EPSON Stylus COLOR 740i printer—to achieve accurate color matching. First you have to make sure your monitor’s profile is set. Then you can use your printer software to specify the exact method of color matching you want to use.

  • Page 48: Selecting Paper Size And Orientation Options

    Selecting Paper Size and Orientation Options Your printer can print on paper up to 9.5 inches wide and up to 44 inches long in either portrait or landscape orientation. If you print multi-page documents or multiple copies of documents, you can print the pages collated and in reverse order.

  • Page 49: Selecting Paper Options In Windows

    Orientation and Printable Area settings Advanced Printing Create your image or document in your application software. Access the printer settings dialog box as described in from Windows. Click the Paper tab. You see the Paper dialog box: Printing Click to select...
  • Page 50 The sizes marked with an asterisk (*; not available with Windows 3.1) are larger than you can load in the printer and can be used only with the Reduce/Enlarge setting on the Layout tab; see Reducing and Enlarging Your Document Size for more information.
  • Page 51 Note: The Rotate by 180 setting lets you print the lower portion of a document first, with a bottom margin as small as 0.12 inch (3 mm) and a top margin as small as 0.55 inch (14 mm). This option is not available with Windows 3.1.
  • Page 52 Click the Paper Size list and scroll to the bottom of it using the arrows or scroll bar. Click the User Defined option. You see one of the following dialog boxes: Windows 95, 98, NT to access the printer Windows 3.1 Page 52...
  • Page 53 Note: In Windows 95, 98, and NT, the Paper Width and Paper Height units are in hundredth of an inch (or centimeter) increments. For example, 850 equals 8.50 inches. To change or delete a custom paper size: Windows 95, Windows 98, or Windows NT Click User Defined in the Paper Size list.

  • Page 54: Selecting Paper Options On A Macintosh

    Click OK when you’re done. Selecting Paper Options on a Macintosh The Paper Size and Orientation options for your printer software are on the Page Setup dialog box. The options for collating and reversing the page order are on the Layout dialog box. Follow the...
  • Page 55 Index card 5 8 in Index card 8 10 in Envelope #10 4 1/8 9 1/2 in Envelope DL 110 220 mm Envelope C6 114 162 mm Envelope 132 220 mm EPSON Photo Paper 4 6 in Panoramic 210 594 mm Page 55...
  • Page 56 Note: The Rotate by 180 setting lets you print the lower portion of a document first, with a bottom margin as small as 0.12 inch (3 mm) and a top margin as small as Portrait 0.55 inch (14 mm). When you select Maximum as the Printable Area setting, print quality...
  • Page 57 Creating custom paper sizes You can create up to 8 custom paper sizes and add them to the Paper Size list. This is useful if you’re printing a custom size document, such as a banner. You can select any width from 3.5 to 9.5 inches, and any height (length) from 3.5 to 44 inches.
  • Page 58 Selecting Print Order Options Follow these steps to use the Collate and Reverse Order options: Note: For information on the other settings on the Layout dialog box, see Choosing Print Layout Options on a Macintosh. Advanced Printing To delete a custom paper size, click the Customize button. Then click the name of the custom paper size, and click Delete.

  • Page 59: Selecting Print Layout Options

    Selecting Print Layout Options The print layout options let you reduce or enlarge almost any size document to print on your printer. You can also select options to proof multiple pages on one sheet of paper, add page frames, and add a predefined or custom watermark.
  • Page 60 US C 11 × 22 in. This paper size is too large to fit in your printer, so you’ll need to proportion it to fit on a smaller paper size (by reducing the document size). If your document size is 5 ×...
  • Page 61 Advanced Printing If the Paper Size setting you selected is larger than the maximum size that can be printed on your printer, you see the following dialog box: In the Output Paper list, select the actual size of the paper loaded in the printer and click OK.
  • Page 62 Advanced Printing If you want to adjust the proportions or sizes, go to step 5. If you’re ready to print, go to step 7. Click the Layout tab. You see the Layout dialog box: Reduce/Enlarge settings Page 62...
  • Page 63 Select Normal to set the print proportion to 100%. Select Fit to Page to automatically reduce or enlarge the document to fit on the paper size loaded in the printer. The Paper Size option beneath the Fit to Page setting becomes active;...
  • Page 64 If you’re printing a multiple page document, but you want a quick proof of the images on each page printed on one piece of paper, you can select Print Layout options in the printer software. You can choose the way the pages are placed on the paper and add a lined frame to each page, if you want.
  • Page 65 Follow the steps in Printing from Windows settings dialog box. Click the Layout tab. You see the Layout dialog box. To select a watermark, click in the WaterMark drop-down list. Adding a Watermark. to access the printer WaterMark drop-down list Page 65...
  • Page 66 See how your selections will look in the Layout graphic Advanced Printing Then highlight one of the following watermarks: Confidential Do Not Copy Draft For Your Eyes Only Urgent Review Copy Priority Top Secret Duplicate To turn off your watermark, select None from the drop-down list.
  • Page 67 Note: You can create up to 10 custom watermarks. In Windows 95 and 98, you can use any bitmap file up to 15MB in size. With Windows NT, the file can be any size. To delete a custom watermark from the list, click the User Defined button, select the watermark, and click...
  • Page 68 Note: If your monitor displays only 16 colors, the Intensity adjustments are not shown in the Layout graphic. If you choose the No Halftoning setting, the Intensity setting does not determine how your watermark is printed. Advanced Printing Now select the way you want the watermark to appear by choosing the following options.

  • Page 69: Choosing Print Layout Options On A Macintosh

    Using the Fit to Page Option When you want to make the printed size of a document different from its actual size, you can use your printer software’s Fit to Page option to proportion it to fit in the maximum, centered area on a selected paper size.
  • Page 70 Advanced Printing If you want to print this document on 4 × 6-inch EPSON Photo Paper, you’ll use the Fit to Page setting to reduce the document to that size. If you want to print this document on Legal-size paper (8 1/2 × 14 inches), you’ll use the Fit to Page setting to enlarge the document to that size.
  • Page 71 Now select the size of the paper you’ve loaded in the printer. This automatically sets the correct reduction or enlargement percentage to fit the document into the printable area on the selected paper size. The selected document size and paper size settings now appear beneath the paper graphic.
  • Page 72 2 Pages or 4 Pages in the Pages pop-up list. If the page order of the layout shown in the printer graphic is how you want your document printed, go to step 6. To change the page order, click the arrow in the Page Order pop-up list.
  • Page 73 Open an application and select a document to print. Open the File menu and click Print. In the printer settings dialog box, click the You see the Layout dialog box. To use one of the predefined watermarks, click the arrow in the...
  • Page 74 Note: You can create up to 10 custom watermarks from PICT files up to 1MB in size. To delete a custom watermark from the list, click the Add/Delete button, select the watermark, and click Delete. Advanced Printing To load a custom watermark you’ve created as a PICT file in an application program, click the Add/Delete button.
  • Page 75 Note: If your monitor displays only 16 colors, the Intensity adjustments are not shown in the Layout graphic. If you choose the No Halftoning setting, the Intensity setting does not determine how your watermark is printed. Advanced Printing Intensity sets the lightness or darkness of the watermark (from 5% to 100%) based on where you move the slidebar.

  • Page 76: Using Print Preview On The Macintosh

    Using Print Preview on the Macintosh You can get a preview of how your document will print with the Print Preview feature in your Macintosh printer software. Print Preview shows the results of the following printer software settings on your document: Advanced Printing...
  • Page 77 Page control buttons Preview image Preview sizing buttons Advanced Printing Click the Print Preview icon. The Print button changes to the Preview button. Click the Preview button. You see the print preview dialog box: The first preview page is the first page of your document. To change the preview page, click the or forward one page, or enter a page number in the Page field.

  • Page 78: Saving Custom Settings

    Customizing Print Quality and Special Effects. (In Windows 3.1, access the main printer settings dialog box as described in Printing from Windows, then click Advanced.) Click the Save Settings button. You see this dialog box:...

  • Page 79: Redefining Custom Settings

    When you’re finished redefining settings, click Save Settings. (In Windows 3.1, click OK to close the More Settings dialog box and the click Save Settings on the main printer settings dialog box.) Redefining Custom...

  • Page 80: Deleting Custom Settings

    (Click Cancel to cancel your changes.) From the main printer settings dialog box, click Custom, then click the Advanced button. Click Save Settings on the Advanced dialog box. (In Windows 3.1, click Advanced, then click Save Settings on the main printer settings dialog box.)

  • Page 81: Printing On Special Media

    Printing on Special Media Your EPSON Stylus COLOR 740i lets you print on just about any kind of paper you want to use. You can get great results printing on various sizes of plain paper, letterhead, and envelopes, but you’ll get even better results with specially coated ink jet paper.

  • Page 82: Selecting Special Media

    When you print on special media, you need to choose the correct Media Type and Paper Size settings in your printer software. The table below lists the available EPSON media and the corresponding Media Type setting for each one. Media name...
  • Page 83 EPSON Ink Jet Transparencies To order EPSON papers and other media, contact your dealer or call EPSON Accessories at (800) 873-7766 or visit our web site at www.epsonsupplies.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.

  • Page 84: Media Loading And Handling Guidelines

    Use ink jet papers within one year of purchase. Use glossy media and transparencies within six months. Follow any specific instructions for your paper in the following sections: Letterhead, Preprinted Forms, and Legal-size Paper EPSON Photo Quality Glossy Paper, Film, and Transparencies Envelopes for more storage information. Page 84...

  • Page 85: Letterhead, Preprinted Forms, And Legal-Size Paper

    Load the top edge first. When you load long paper, pull up the paper support extension and both output tray extensions. EPSON Photo Quality Glossy Paper, Film, and Transparencies Before you load glossy film or transparencies, put a support sheet (packed with the media) or a plain paper sheet beneath the stack.
  • Page 86 If your media has a cut corner, position it in the printer as shown here. Note: It is best not to use the Maximum printable area setting in the printer software when printing on paper with a cut corner. Part of your document may print in the cut out area.

  • Page 87: Envelopes

    If the stack of Type and choose the correct envelopes is more envelope size as the Paper Size than 0.4-inch setting in the printer software. (10 mm) thick, press the envelope edges If ink smears when you print on to flatten them before...

  • Page 88: Epson Photo Paper

    EPSON Photo Paper You can use EPSON Photo Paper to print photographs that look almost as good as the ones you get from film processing. 4 6-inch Photo Paper is perforated around the edges, so you can trim your printouts and “bleed” the photo—extend it to the edge of the paper—on all sides.
  • Page 89 Printing on Special Media If you’re loading 4 6-inch Photo Paper, follow these steps: Position the perforated margins as shown and load up to 20 sheets with support sheets A and B beneath the stack. When you create the image you’ll print in your application software, size it to 4.25 6.25 inches so the image covers the perforations as shown.
  • Page 90 Printing on Special Media Choose these printer software settings: Photo Paper as the Media Type setting EPSON Photo Paper 4 Maximum as the Printable Area setting After you print, fold the paper back and forth along the perforations and carefully tear the margins off.

  • Page 91: Epson Photo Quality Ink Jet Cards

    EPSON Photo Quality Ink Jet Cards You can load up to 30 cards at a time. Always place the included support sheet under the cards and load them as shown below. Make sure you set the paper thickness lever to the + position as shown in Envelopes.

  • Page 92: Epson Photo Stickers

    Media Type setting and A6 Index card 105 148 mm as the Paper Size in your printer software. EPSON Photo Quality Self Adhesive Sheets Use these sheets to print labels or stickers. You can load one sheet at a time. Make sure your adhesive sheets are fully adhered to their backing sheet before you load them.

  • Page 93: Epson Iron-On Cool Peel Transfer Paper

    Make sure you reverse your image before you print it—especially if it includes text—so it will read correctly when it’s transferred. You can use the Flip Horizontal setting in your printer software to do this (see Customizing Print Quality and Special Effects instructions).

  • Page 94: Managing Print Jobs

    Managing Print Jobs Your printer software includes several utilities for managing print jobs. You can use them to monitor your printer’s status and check on the current print job or jobs waiting to print. This chapter provides instructions for the following: Managing Print Jobs in Windows 95, Windows 98, and Windows NT 4.0...

  • Page 95: Managing Print Jobs In Windows 95, Windows 98, And Windows Nt

    Managing Print Jobs in Windows 95, Windows 98, and Windows NT 4.0 Your printer software offers three ways to manage and monitor your print jobs: Windows NT 4.0 servers and workstations include a messenger service to alert you to printer...

  • Page 96: Selecting The Speed & Progress Options

    Windows Printers utility as described below. Managing Print Jobs Click Start, point to Settings, then click Printers. Right-click the EPSON Stylus COLOR 740 printer icon and select Properties (Windows 95 and 98) or Document Defaults (Windows NT) from the menu.
  • Page 97 Show Progress Meter lets you control whether or not the Progress Meter is displayed when you send a print job. See Checking Printer Status Meter. Not available with Windows NT...
  • Page 98 Managing Print Jobs EPSON Printer Port (not available with Windows NT 4.0) lets you optimize the transfer rate of your printer port for EPSON printers instead of using the Windows default printer port. You may see one of these messages beneath...

  • Page 99: Using The Spool Manager

    C:\WINDOWS\TEMP folder. The software then sends the file to your printer at the right time. To open Spool Manager while you’re printing, click the EPSON Stylus COLOR 740 button that appears on the taskbar at the bottom of the screen. You see the Spool Manager window:...

  • Page 100: Using Status Monitor 2

    Managing Print Jobs Click the EPSON Stylus COLOR 740 button on the taskbar. Click on any print jobs marked Held. Click the Cancel button. Exit Spool Manager and try printing again.
  • Page 101 Managing Print Jobs Click Start, point to Programs, click the Epson folder, and click EPSON Status Monitor 2. Click EPSON Stylus COLOR 740 in the Printer Name list. The name is highlighted. Open the Settings menu and select Background Monitoring.
  • Page 102 Managing Print Jobs Set the length of the interval in which you want Status Monitor 2 to monitor your printer here (short intervals may cause some applications to run slower) Select if and when to use...
  • Page 103 Using Double-click the icon on the taskbar in the bottom right corner of your screen. Click Start, point to Programs, click the Epson folder, and click EPSON Status Monitor 2. Interpreting the Installed Printer Click here to close the Status Alert dialog box...
  • Page 104 Printer icon and name If you have more than one printer you want to monitor, you can add them using the Add Printers option in the Settings menu. To save system resources, you may want to delete any printers from the Status Monitor 2 list that you don’t need to monitor.
  • Page 105 Yellow Gray or dimmed Using the Printer Status Window For more details on the status of your printer, you can use the Printer Status window. There are several ways to open the window: Managing Print Jobs Using the Job Status...
  • Page 106 Printer Status from the drop-down menu. If you’re currently using the printer software, click the Utility tab, then click the EPSON Status Monitor 2 icon. You can also access the Printer Status window by clicking the Details button on the Progress Meter (see...
  • Page 107 The printer graphic in the Printer Status window gives status and error condition information: Graphic Managing Print Jobs Condition Ready to print Paper isn’t loaded correctly Paper is jammed Black ink is out Color ink is out A communication error has occurred...
  • Page 108 See Using the Spool Manager for more information. Managing Print Jobs Click the printer name in the Installed Printers list to highlight it and click the icon or select Job Status from the Printer menu. Right-click the printer name in the Installed Printers list and select Job Status from the drop-down menu.
  • Page 109 You see the Job Status window: Menu Options in the Printer menu let you pause printing or purge all waiting print jobs, select or deselect the printer as your Windows default, and access the printer software to change default settings.

  • Page 110: Managing Print Jobs In Windows 3.1

    Using the Spool Manager The Spool Manager works like the Windows Print Manager. When you send a job to your printer, your printer software creates a temporary print job file, stores it in the C:\TEMP or C:\WINDOWS\TEMP directory, and assigns it to a print queue. The software then sends the file to your printer at the right time.
  • Page 111 Spool Manager menu bar for detailed information. Managing Print Jobs To open it while you’re printing, click the EPSON Spool Manager icon at the bottom of your desktop. You can open Spool Manager at any time by double-clicking the Spool Manager4 icon in the EPSON program group.
  • Page 112 Manager to store print job files, for example, C:\SPLTEMP. Open the Spool Manager as described in Manager. Make sure EPSON Stylus COLOR 740 is selected, and then choose Setup from the Queue menu. The Queue Setup dialog box appears. Change the spool directory to the one you created in step 1.

  • Page 113: Managing Print Jobs On A Macintosh

    Close Spool Manager. If you’re using background printing, Monitor3 starts automatically when you send a job to the printer. It handles printing while you continue to work on your Macintosh, lets you track documents that are waiting to be printed, and lets you set priorities and print times for waiting print jobs.

  • Page 114: Using Monitor3

    Then select the port you’re using. Under Background Printing, click On and close the Chooser. To increase the memory allocation, select EPSON Monitor3 in the Extensions folder in your System folder. Then choose Get Info from the File menu and set the Memory Requirements to 2000 or 3000, depending on your system’s available RAM.
  • Page 115 Monitoring Print Jobs with Monitor3 While you’re printing, click the EPSON Monitor3 icon on the Application menu at the right end of the menu bar. You see the following dialog box: Job currently printing Jobs queued for printing Click to set...
  • Page 116 Show details arrow at the bottom of the window. Note: If you see a stop sign icon and the message Print queue on hold in the EPSON Monitor3 dialog box, select Start print queue from the Printer menu to release the queue and resume printing.

  • Page 117: Using The Macintosh Status Monitor

    Print Time opens the dialog box below so you can set a specific print time; click OK after setting the day and time Choose Page Setup or Print from the File menu in your application. You see a printer settings dialog box. Click the Utility icon. You see the Utility menu:...
  • Page 118 Managing Print Jobs Click the EPSON StatusMonitor icon. The software checks the amount of ink remaining in the printer and displays the Status Monitor window: To recheck the ink level check, click the Update button. To close the Status Monitor dialog box, click OK.

  • Page 119: Selecting Configuration Options

    Selecting Configuration Options You can configure the way you want the printer to handle error and warning messages, ink level checks, and temporary spool folders in the Configuration Settings dialog box. Follow these steps: Printing stops when these messages appear...
  • Page 120 Click the Select button to change the folder from the default folder shown. Click the Check for errors before starting to print checkbox if you want your software to check for errors before starting your print job.

  • Page 121: Maintenance And Transportation

    It’s easy to keep your EPSON Stylus COLOR 740i printer working at its best. Just follow the simple instructions in this chapter for: Replacing an Ink Cartridge Cleaning the Print Head Aligning the Print Head Cleaning the Printer Transporting the Printer...

  • Page 122: Replacing An Ink Cartridge

    EPSON cartridges When you need new ink cartridges, contact your dealer or call and do not refill EPSON Accessories at (800) 873-7766 or visit our web site at them. Other products www.epsonsupplies.com (U.S. sales only). In Canada, please call may cause damage (800) 873-7766 for dealer referral.

  • Page 123: Removing And Installing Ink Cartridges

    You can replace a cartridge when the B black or A color ink out light is either flashing or on. (If you press the R cleaning button when both ink out lights are off, the printer cleans the print heads, as described in...
  • Page 124 (The print head returns to its home position if you don’t proceed to step 5 within 60 seconds.) Pull up the ink cartridge clamp. The cartridge rises up from its holder. Lift the cartridge out of the printer and dispose of it carefully. Page 124...
  • Page 125 10 Press the R cleaning button and close the printer cover. Caution: Never turn off the printer while the P power light is flashing, unless the printer hasn’t moved or made any noise for more than 5 minutes. Maintenance and Transportation Lower the new ink cartridge into its holder with the label facing up and toward the back of the printer.

  • Page 126: Replacing An Outdated Ink Cartridge

    Prepare your new ink cartridge for installation as described in Removing and Installing Ink Make sure the printer is turned on and not printing, then open the printer cover. Press the E load/eject button and hold it down for three seconds until the print head moves to the left.

  • Page 127: Cleaning The Print Head

    Using the printer’s control panel buttons Make sure the printer is turned on but not printing, and the B black and A color ink out lights are off. Start an application and open a document.

  • Page 128: Using The Control Panel

    Print Quality. Make sure the printer is turned on and not printing, and that the B black and A color ink out lights are off. Press the R cleaning button and hold it down for three seconds.
  • Page 129 Macintosh. Click the Utility tab (Windows) or the (Macintosh). You see the Utility menu. Make sure paper is loaded in the printer and click the Nozzle Check icon, then click Next. The nozzle check pattern prints on your printer; see Examining the Nozzle Check Pattern details.

  • Page 130: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern you print. It should look something like this, with the lower pattern colored magenta, cyan, and yellow: Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If your printout looks okay, you’re done.

  • Page 131: Aligning The Print Head

    If your printouts contain misaligned vertical lines, you may need to align the print head using the Print Head Alignment utility in your printer software. Your printer must be connected to a local port, not on a network, to use this utility. Follow these steps: Caution: Load paper that’s at...

  • Page 132: Cleaning The Printer

    Cleaning the Printer To keep your printer working at its best, you should clean it several times a year, following these steps: Caution: Don’t touch the gears inside the printer. Never use alcohol or thinner for cleaning; they can damage the printer components and case.

  • Page 133: Transporting The Printer

    Be sure to keep the printer level as you transport it. If you notice a decline in print quality after transporting the printer, clean the print head (see the print head (see...

  • Page 134: Troubleshooting

    As you use your printer, you may occasionally experience a paper jam or other problem. The first thing you should do is diagnose the problem, following the guidelines in this chapter. Then try the most likely solutions until the problem is fixed.

  • Page 135: Diagnosing Problems

    For the latest information, check the Help programs and the ReadMe files in the EPSON program group or folder. If any of the suggested solutions in this chapter tell you to uninstall and then reinstall your printer software, see...

  • Page 136: Checking The Control Panel Lights

    When the S paper out light flashes , paper is jammed in the printer. Turn off the printer, remove all the paper (including any pieces torn off inside), then reload the stack. Turn on the printer and press the E load/eject button.

  • Page 137: Running A Printer Operation Check

    P S B A P S B A Running a Printer Operation Check You can run a printer operation check to determine whether the problem comes from the printer itself or some other source. Troubleshooting When an ink out light comes on , you need to replace the ink cartridge.

  • Page 138: Confirming The Printer Id Number

    If you’re using Windows 95, Windows 98, or Windows NT, you can use the Printer and Option Information utility to confirm the Printer ID. Color quality may improve after you confirm the ID number. If you’re using Status Monitor 2, this information is updated automatically.

  • Page 139: Improving Print Quality

    Selecting Special Media for a list of EPSON papers. Match the Media Type in the printer software to the type of paper you loaded in the printer. Then the printer software can automatically select other settings for the best quality. (See...
  • Page 140 See turned on. Options Troubleshooting Make sure Economy mode is turned off in the printer software, as described in Customizing Print Quality and Special Check the status of the B black and A color ink out lights, then...
  • Page 141 Vertical lines are misaligned or vertical banding appears Possible cause Solution The print head nozzles Clean the print head. See are clogged. The paper thickness Set the paper thickness lever to the 0 position and try printing again. See lever is in the + Envelopes position.
  • Page 142 See more ink colors are empty. The colors displayed Because your monitor and printer use different technologies to represent on your monitor don’t colors, your printed colors can’t exactly match the colors you see on your match the printed monitor screen.
  • Page 143 The printed image is faint or has gaps Possible cause Solution The print head nozzles Clean the print head. See are clogged. The Media Type Make sure the Media Type setting matches the paper you’re using. See setting doesn’t match Printing from Windows the loaded paper.
  • Page 144 Make sure the Media Type setting matches the paper you’re using. See setting doesn’t match Printing from Windows the loaded paper. Ink has leaked inside Clean carefully inside the printer to remove spilled ink. See the printer. Printer You’re using the High Turn off High Speed following the instructions in...

  • Page 145: Solving Printing Problems

    The printer is not Try these solutions: receiving power. Troubleshooting The printer is turned on and the P power light is on, but not flashing. Paper is loaded in the printer. The printer is plugged into a working electrical outlet that’s not controlled by a switch or timer.
  • Page 146 In Windows, delete the stalled print jobs in Spool Manager; see the Spool Manager EPSON Printer Port. Click Start, point to Programs, EPSON Printers, and select EPSON Printer Port Uninstall. On a Macintosh, delete stalled print jobs using Monitor3 (see Monitor3) or open the Extensions folder, EPSON folder, and Spool folder, and then delete any queued files.
  • Page 147 Possible cause Solution Jammed paper may be Turn off the printer, wait a few seconds, and turn it back on to eject any blocking movement of paper. If no paper is ejected, turn off the printer, remove the jammed the print head.
  • Page 148 If the printer is not moving or making noise, but the initialize. flashing after more than 5 minutes, turn the printer off. If the light is still flashing when you turn it back on, contact your EPSON dealer or see Where To Get Troubleshooting Help.

  • Page 149: Solving Printer Software Problems

    If your printer is connected using a parallel connection, click Cancel. Never select any other option on the New Hardware Found window. your printer. If your printer is connected using a USB port, see the Printer Basics book for instructions on using Windows 98 plug-and-play. Troubleshooting Uninstalling Printer Software.
  • Page 150 Solution You need to increase Choose Get Info from the File menu when the application is active or the memory allocation EPSON Monitor3 is selected and increase the memory requirements. for your application, EPSON Monitor3, or both. If that doesn’t work, turn off background printing in the Chooser or in your printer software;...
  • Page 151 Status Monitor 2. Bi-directional support Click Start, select Settings, and click Printers. Right-click the EPSON is not enabled. Stylus COLOR 740 icon and select Properties. Click the Details tab, then click the Spool Settings button. Click the Enable bi-directional support for this printer radio button to turn on bi-directional support.
  • Page 152 Choose Get Info from the File menu when the application is active or background printing EPSON Monitor3 is selected and increase the memory requirements. on a Macintosh. If that doesn’t work, turn off background printing in the Chooser or in your printer software;...
  • Page 153 Your printer icon doesn’t appear in the Chooser (Macintosh) Possible cause Solution Your Macintosh has Disable Quick Draw GX in the Extensions Manager. Make sure EPSON extension conflicts. Monitor3 and SC 740 are enabled, and then restart your Macintosh. The Chooser contains Delete unused items or move them to the Extensions (Disabled) folder.

  • Page 154: Fixing Paper Problems

    The printer software Remove and reinstall the printer software as described in has been corrupted. Printer GX, enable EPSON Monitor3 and SC 740, and restart. Your printer doesn’t print correctly as a remote printer (Windows NT) Possible cause Solution You may need to use Select a different printer port in the printer’s Properties window and enter...
  • Page 155 Reload the paper as described in the Start Here card and in Loading and Handling Guidelines. If too many copies of a page or document are printing, check the Copies settings in both the printer software and your application program. See Selecting Paper Size and Orientation Options more information.
  • Page 156 Paper jams inside the printer Try this Then do this Load more paper in the printer, following the instructions in the Start Turn off your printer, Here card and in open the cover, and remove all the paper jams frequently, make sure you: that’s inside, including...

  • Page 157: Solving Miscellaneous Printout Problems

    In Windows, delete the stalled print jobs in Spool Manager; see the Spool Manager EPSON Printer Port. Click Start, point to Programs, EPSON Printers, and select EPSON Printer Port Uninstall. On a Macintosh, select the stalled print jobs in Monitor3 (see Monitor3) or open the Extensions folder, EPSON folder, and Spool folder, and delete any queued files.
  • Page 158 Possible cause Solution The interface cable Turn off your printer and computer. Then make sure the cable is is not securely connected securely and meets the printer’s specifications. connected. Your video driver may Change to a standard VGA driver (see your computer or video card be conflicting with the documentation for instructions).
  • Page 159 Choose Get Info from the File menu when the application is active or You need to increase the memory allocation EPSON Monitor3 is selected and increase the memory requirements. for your application, EPSON Monitor3, or both. If that doesn’t work, turn off background printing in the Chooser or in your printer software;...
  • Page 160 The printer prints blank pages Possible cause Solution Your printer is not Select your printer in your application or select it as the default Windows selected in your printer. See your Windows documentation or online help for instructions. application or as the Windows default printer.

  • Page 161: Uninstalling Printer Software

    Before you uninstall Status Monitor 2, turn off background monitoring as described in Enabling Background Then follow steps 3 and 4 again. In step 3, select EPSON Status Monitor 2 in the program list to uninstall it. Monitoring. Page 161...

  • Page 162: Windows 3.1 Instructions

    If you’re using Windows 98 with a USB connection, you need to uninstall the EPSON USB Printer Device software also. Follow steps 3 and 4 again. In step 3, select EPSON USB Printer Devices in the list. Restart your computer. To reinstall your software, see the Printer Basics book.
  • Page 163 Click the arrow in the list at the top showing Easy Install, and select Remove from the list. Click the Remove button on the bottom of the screen. Follow the instructions on the screen to uninstall the printer software. Then restart your Macintosh. To reinstall your software, see the Start Here card.

  • Page 164: Where To Get Help

    EPSON Internet FTP Site EPSON Forum on CompuServe Troubleshooting Access From the Internet, you can reach EPSON’s Home Page at http://www.epson.com. If you have Internet FTP capability, use your Web browser (or other software for FTP downloading) to log onto ftp.epson.com with the user name anonymous and your...
  • Page 165 EPSON product, see the documentation You can purchase ink cartridges, paper, manuals, and accessories for that software for from EPSON Accessories at (800) 873-7766 or visit our web site at technical support www.epsonsupplies.com (U.S. sales only). In Canada, please call information.

  • Page 166: Specifications

    Input buffer 64KB Print direction Bidirectional with logic seeking Control code ESC/P 2™ and raster graphics code and EPSON Remote Character tables 1 italic and 10 graphics character tables Character sets 14 international character sets and 1 legal character set...

  • Page 167: Paper

    The printer always uses the fonts you select with your software application. You need to use the printer’s internal fonts only if your application doesn’t allow you to select fonts. Paper...
  • Page 168 220 mm) Ink Jet cards A6 (105 148 mm) 10 inches (203 Specifications 152 mm) Photo Paper 11 inches) distributed by EPSON 23.4 inches) Photo stickers distributed by EPSON Self adhesive 11 inches; cool sheets and iron-on cool peel transfer paper...
  • Page 169 Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot guarantee the use af any particular brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
  • Page 170 EPSON Panoramic Photo Paper The minimum top margin is 0.12 inch (3.0 mm). When printing multiple sheets of EPSON Photo Quality Glossy Film, the minimum top margin is 1.2 inches (30 mm). The minimum left margin is 0.12 inch (3.0 mm).

  • Page 171: Ink Cartridges

    ** The ink thaws and is usable after approximately 3 hours at 77 °F (25 °C). Caution: To ensure good results, use genuine EPSON cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSON’s warranty.

  • Page 172: Mechanical

    Mechanical Paper feed method Friction with auto sheet feeder, rear entry Sheet feeder Maximum 100 sheets of 17 lb (64 g/m capacity Dimensions Storage Width: 16.9 inches (429 mm) Depth: 10.3 inches (261 mm) Height: 6.6 inches (167 mm) Printing Width: 16.8 inches (429 mm) Depth: 24.1 inches (613 mm) Height: 12.2 inches (309 mm)

  • Page 173: Electrical

    Electrical Specification Input voltage range Rated frequency range Input frequency range Rated current Power consumption * Also designed for IT power systems with Phase to Phase voltage 220–240V Environmental Temperature Operation Storage* Transit* Humidity Operation Storage* * Stored in shipping container Specifications 120V model 99V to 132V...

  • Page 174: Safety Approvals

    FCC part 15 subpart B class B DOS Support If driver support for the EPSON Stylus COLOR 740 is not available from your software manufacturer, you can use one of the other EPSON ESC/P 2 printer drivers. These drivers don’t provide all the EPSON Stylus COLOR 740 features, such as 720 or 1440 dpi printing.

  • Page 175: Control Panel Settings

    PC850 (Multilingual), PC860 (Portuguese), PC861 (Icelandic), PC863 (Canadian-French), PC865 (Nordic), Abicomp, BRASCII, Roman 8, ISO Latin 1 Make sure the printer is turned off and has paper loaded (at least 8.27 inches [210 mm] wide). cleaning button and press the P power Hold down the button.

  • Page 176: Character Tables

    Character Tables All character tables except Italic are the same as the PC437 table for hex codes 00 through 7F. Additional characters are available for hex codes 80 through FF. You can select the following character tables through the control panel or software commands: PC437 (U.S./Standard Europe) PC850 (Multilingual) PC860 (Portuguese)

  • Page 177: Interfaces

    Interfaces Parallel interface Forward channel Specification Data format Synchronization Handshake timing Signal level Connector Reverse channel Specification Transmission mode Adaptable connector Synchronization Handshaking Signal level Data transmission timing Specifications Description 8-bit parallel, IEEE-1284 compatibility mode STROBE pulse BUSY and ACKNLG signals TTL compatible 57-30360 Amphenol connector or equivalent Description...
  • Page 178 Serial interface Specification Standard Synchronization Bit rate Handshaking Word format Connector Recommended cable USB interface Specification Standard Bit rate Data encoding Adaptable connector Recommended cable length Specifications Description Based on RS-423 Synchronous Approximately 1.8M bps X-ON/X-OFF and DTR protocol Data bit: 8 bits Parity bit: None Start bit: 1 bit Stop bit: 1 bit...

  • Page 179: Index

    Blurry printouts, Brightness setting, to 34, Cards, see Photo Quality Ink Jet Character sets, international, 166, Character tables, 166, Characters, garbled, Checking printer, Cleaning print heads, Cleaning printer, Cleaning sheets, Collate setting, 51, Color Adjustment modes, Color problems, Color settings, customizing,...
  • Page 180 Environmental specifications, EPSON Accessories, 83, 122, help, media, printer port, EPSON Spool Manager, see Spool Manager Error Diffusion setting, Error notification, ESC/P 2 control code, Faint printouts, Film, see Photo Quality glossy media Finest Detail setting, Fit to Page setting, 63,...
  • Page 181 Flip Horizontal setting, 40, 93, Fonts, to 167, Forms, loading, Garbled characters, Glossy media, see Photo Quality glossy media Graph setting, 35, Halftoning setting, 39, Head Cleaning utility, Help, High Speed copies, 97, High Speed setting, 39, 139, Horizontal banding, ICM (Image Color Matching) setting, cartridge specifications, monitoring level, 108,...
  • Page 182 Monitor3, previewing, 30, printing from, problems printing, Status Monitor, system requirements, uninstalling software, Magenta setting, Main tab, Maintaining printer, Manuals, how to use, Margin problems, with multiple sheets, Mechanical specifications, Media Type setting, to 22, to 29, 34, 38, to 83,...
  • Page 183 Paper choosing, handling problems, loading, specifications, Paper jams, 136, Paper Size options, Paper support, 85, Paper tab, 22, Paper thickness lever, 87, 90, 91, 141, Parallel interface specifications, Photo Paper choosing, 21, 28, loading, 84, specifications, Photo Quality glossy media choosing, 21, 28, loading, specifications,...
  • Page 184 Print time, setting, to 31, Printable area setting, 51, 56, 86, specifications, Printer check, Printer ID, checking, Printer parts, Printer port, EPSON, Printer software problems, settings, see Settings, printer software uninstalling, Problems diagnosing, paper handling, print quality, printer software, printing,...
  • Page 185 Settings, printer software advanced, see Advanced settings basic, to 23, default, reusing on Macintosh, Sharpness setting, Smears, 87, Special effects, Specifications character tables, 166, control panel settings, DOS support, electrical, environmental, ink cartridges, interface, mechanical, paper, printing, safety approvals, Speed & Progress options, 25,...
  • Page 186 Index Windows 3.1 default options, setting, managing print jobs, printer status, checking, uninstalling software, Windows 95 and 98 to 54, default options, setting, managing print jobs, printer status, checking, Status Monitor 2,...

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