Panasonic Viera TC-L37X2 Operating Instructions Manual page 26

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FAQ
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer or Panasonic Service Center for assistance. For
details (p. 54, 55)
For additional assistance, please contact us via the website at:
www.pa nasonic.com/contactinfo
www.panasonic.ca
[ White spots or
° shadow images
0°(noise)
J
® Check the position, direction,
and connection of the antenna.
%
&
m
m
8
I
Interference or °
frozen digital °
channels °
(intermittent sound) °
m
m
® Change the direction of antenna for m
digital channels.
® Check "Signal meter" (p. 39).
If the signal is weak, check the
m
antenna and consult your local
dealer, m
m
The LCD panel moves °
slightly when it is °
pushed with a finger. °
A clattering sound °
might be heard °
m
This is not a malfunction.
m
® There is some looseness around
the panel to prevent damage to the m
panel.
#
%
#
0 Picturesfrom external
° equipment are distorted when °°
° the unit is connected via HDMI °
® Is the HDMI cable connected properly?
(p. 31,43)
® Turn Off the TV unit and equipment, then
turn them On again.
® Check an input signal from the equipment.
(p. 48)
® Use equipment compliant with
EIA/CEA-861/861B.
,' Whenthe channelis changedon 0
° an STBthat is connectedwith °
° HDMI,"HDMI"may be displayed °
°°onthe top left of the screen °
® This is not a malfunction.
, Recording does not ,
° start immediately °
® Check the settings of the recorder. For
details, read the manual of the recorder.
#
, The remote
control does '
not work °
® Are the batteries installed correctly? (p. 7) _
g ® Are the batteries new?
% #
ee
If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the
suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model
number and serial number (both found on the rear of the TV).
Only spots are displaye(
instead of images
Neither image nor
sound is produced
Black Box appears
No sound is produced
Sound is unusual
Unknown sound heard
1- Sounds from TV
cabinet
2- Tick/Click sound
The main unit is hot.
Check nearby electrical products.
(car or motorcycle ignition systems, fluorescent lamp, etc.)
Check Picture menu (p. 28)
Check the channel settings. (p. 38)
Is the power cord plugged into the outlet?
_® Are the speakers' cables connected correctly? (p. 43) °'_/
® Is "Sound Mute" active? (p. 11)
® Is the volume set to the minimum?
® Is "TV speakers" set to "Off"? (p. 28)
® Change "SAP" settings. (p. 15)
® Check "HDMI 1 in", "HDMI 2 in" or "HDMI 3 in" settings.
.... (p.28) .........................................................................................
Set "SAP" setting to "Stereo" or "Mono".
"Linear PCM'.
select analog sound connection.
S"i''-"Changes in the temperature and humidity of the room may cause "'_/
the TV's cabinet to expand or contract and produce metallic
_ sounds. This is not a sign of faulty operation or a malfunction.
_2- When the TV is powered on, an electrical component in the
_ TV activates producing a tick/click sound. This is not a sign of
_ faulty operation or a malfunction.
_3- Electrical circuits are active while the TV set is on.
_ This is not a sign of faulty operation or a malfunction.
_The main unit radiates heat and some of the parts may "°/
_ become hot. This is not a problem for performance or
_ quality.
p_ Set up in a location with good ventilation.
Do not cover the ventilation holes of the TV with a tablecloth,
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