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Epson Stylus 10000 Series User Manual

Epson user's guide ink jet printer
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®
COLOR
TM
COLOR INK JET PRINTER
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
No patent liability is assumed with respect to the use of the information contained herein.
Neither is any liability assumed for damages resulting from the use of the information
contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from
the use of any options or any consumable products other than those designated as
Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P 2 and EPSON
Stylus are trademarks of Seiko Epson Corporation.
Helvetica and Times are trademarks of Linotype AG and/or its subsidiaries.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 1994 by Epson America, Inc.
Printed on recycled paper
User's Guide

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  • Page 1 Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to...
  • Page 2 FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.

  • Page 3: Table Of Contents

    Loading Plain Paper ......Testing the Printer ......
  • Page 4 The EPSON Spool Manager ..... 3-32 The EPSON Despooler ......3-33...
  • Page 5 Cleaning the Print Heads ..... . Cleaning the Printer ......
  • Page 6 Appendix A Specifications General Specifications ......A-2 Printing ......A-2 Paper .

  • Page 7: Printer Parts

    Printer Parts printer cover sheet feeder cover paper separators knob rear edge guide control panel paper support interface card cover parallel interface (AC inlet) Control Panel cartridge Operate button clamps paper thickness lever...
  • Page 8 Stylus COLOR printer gives you presentation- quality color and monochrome printing with quiet operation. To get started with your EPSON Stylus COLOR printer, please: Make sure you have the equipment you need to use this printer as described below in “System Requirements.”...

  • Page 9: System Requirements

    $1 billion annually and carbon dioxide emissions would be reduced by 20 million tons. All of EPSON’s ink jet printers conform to Energy Star standards. The Energy Star emblem does not represent EPA endorsement of any product or service.

  • Page 10: Energy-Saving Tips

    Epson America provides local customer support and service through a nationwide network of authorized EPSON dealers and Service Centers. EPSON also provides the support services listed below through EPSON Connection. Canadian users can call (800) GO-EPSON. Assistance in locating your nearest Authorized EPSON...

  • Page 11: Compuserve On-Line Support

    United States and Canada and ask for representative #529. In other countries, call (614) 529-1611 or your local CompuServe access number. If you are already a CompuServe member, simply type GO EPSON at the menu prompt to reach the Epson America Forum. Getting Started...

  • Page 12: Important Safety Instructions

    Unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer. Do not place the printer on an unstable surface or near a radiator or heat register. Do not block or cover the openings in the printer’s cabinet.
  • Page 13 ......Testing the Printer ......

  • Page 14: Using Your Ink Jet Printer Safely And Efficiently

    Using Your Ink Jet Printer Safely and Efficiently The EPSON Stylus COLOR uses two ink cartridges, one black and one color. Inside the print head, tiny spray units shoot ink from the cartridges onto the page to form characters or graphics.

  • Page 15: Unpacking The Printer

    Do not remove the ink cartridges before transporting the printer. Unpacking the Printer Your printer box should include an EPSON printer driver disk and these items: printer Remove all protective materials packed with your printer before you set it up and turn on the power.

  • Page 16: Attaching The Paper Support And The Paper Separators

    1 below. Next, twist the other tip and fit it in the fourth printer notch as shown by arrow 2 below. Repeat this procedure for the paper separator marked with an L.

  • Page 17: Your Work Area

    Avoid places subject to rapid changes in temperature and humidity. Also keep the printer away from direct sunlight, strong light, or heat sources. Place the printer near a wall outlet where the plug can be easily unplugged. Note for French-speaking users: Placez l’imprimante près d’une prise de contacte où...

  • Page 18: Plugging In And Turning On The Printer

    3. Plug the power cord into a properly grounded electrical outlet. 4. Turn on the printer by pressing the Operate button as shown below. Setting Up...

  • Page 19: Installing The Ink Cartridges

    Install both ink cartridges. If either of the cartridges is not installed, the printer will not work. 1. Make sure the printer is turned on, and then open the printer cover. Press the Pause button. Setting Up...
  • Page 20 2. Hold down the Alt button for about 5 seconds until the print head moves very slightly to the left, which is the ink cartridge install position. 3. Pull each of the ink cartridge clamps toward you to open them. Setting Up...
  • Page 21 5. Lower the cartridges into their holders with the labels face up and the arrow on the top of the cartridge pointing toward the rear of the printer. The color cartridge, which is larger, goes on the left, the black ink cartridge on the right.
  • Page 22 6. Push the ink cartridge clamps toward the back of the printer until they lock in place. Caution: Once you install the ink cartridges, do not open the clamps or remove them except to replace them with new ones. Otherwise, cartridges may become unusable.

  • Page 23: More About Ink Cartridges

    You might notice the cleaning cycle being performed when the printer has been on for a while without being used or when you turn the printer on after it has been off for a while.

  • Page 24: Loading Plain Paper

    Loading Plain Paper The following procedure describes how to load plain paper (copier-quality or paper specifically designed for ink jet printers), which works well for most color printing. To load coated papers for higher-quality output or to load transparencies and other special papers, see Chapter 2. 1.
  • Page 25 3. While aligning the paper’s edge with the right edge guide, insert it with the printable surface (the printable surface is marked with an arrow on most plain paper packaging) face down into the sheet feeder until it meets resistance. Then adjust the left edge guide as shown.

  • Page 26: Testing The Printer

    The self test begins by printing on the first and last lines of the first sheet of paper to measure the page length. Then the printer prints character samples on the next sheet of paper in the available fonts and colors.

  • Page 27: Connecting The Printer To Your Computer

    Connecting the Printer to Your Computer You need a shielded, twisted-pair parallel cable to connect your computer to the printer’s built-in parallel interface. Note: The printer also has an RS-422 serial port, which is standard for the ® ® Apple Macintosh but is not often used for PCs.

  • Page 28: Calibrating The Printer

    You can calibrate your printer in either DOS or Windows. Just follow the appropriate steps below: 1. Insert the EPSON printer driver disk into drive A (or B). 2. At the DOS prompt, type A:CALIBRAT (or B:CALIBRAT). 3. Follow the instructions on the screen.

  • Page 29: Installing The Epson Windows Printer Driver

    Install. The Install Driver box appears. 5. Insert the EPSON printer driver disk into your computer. Make sure the correct drive letter (A or B) is displayed in the Install Driver box and then choose OK.

  • Page 30: With Windows

    7. Click OK. Windows automatically copies the new printer driver to your hard disk and adds it to the list of installed printers. 8. Choose the Set As Default Printer button so that your printer is selected whenever you begin using your Windows software. Click Close.
  • Page 31 Chapter 2 Choosing and Loading Paper Choosing Paper ......Special papers ......Thick paper .

  • Page 32: Choosing Paper

    Special coated paper 720 in the Media/Options section of the printer driver. Note: When printing at 720 dpi, use only EPSON Special coated paper for 720 dpi or High Quality Glossy paper. EPSON Transparency film (S041030 for letter, S041027 for A4) Use this film with 360 dpi printing to produce high-quality overhead transparency presentations.

  • Page 33: Thick Paper

    1 through 5 in “Loading envelopes,” later in this chapter. Make sure to select the appropriate paper type in your printer driver setup. See Chapter 3, “Printing with Windows,” for information about changing printer driver settings.

  • Page 34: Loading Special Coated And Glossy Paper

    Loading special coated and glossy paper To load EPSON Special coated paper for 360 and 720 dpi and the EPSON High Quality Glossy paper: 1. Make sure the printable surface of the paper is face down. For coated paper, the printable side is whiter than the other side.

  • Page 35: Loading Transparencies

    Loading transparencies When printing on transparencies, use only EPSON Transparency film S041030 (Letter). For best results, use transparencies within six months of opening the package. 1. Make sure the printable surface of the transparencies is face down. The printable side is face down when the cut corner is on the bottom right as you hold the transparencies in front of you.

  • Page 36: Loading Envelopes

    1. Make sure the printer is turned on. Then press the Pause button and open the cover. Note: When adjusting the paper-thickness lever, make sure no paper is in the paper path. Paper loaded in the printer is ejected when you adjust this lever. Choosing and Loading Paper...
  • Page 37 2. While holding down the Alt button, press the Font button. The carriage moves to the lever-adjusting position. 3. Turn the lever clockwise as far as it will go. 4. Press the Alt button. 5. Press the Pause button. Choosing and Loading Paper...
  • Page 38 6. Remove the rear edge guide from the printer and re-install it as shown. 7. Insert up to 10 envelopes into the printer as shown. 8. Adjust the rear and left edge guides carefully so that the envelopes feed straight into the paper path.
  • Page 39 Note: Do not use envelopes that are too thin; they may curl during printing. Return unused envelopes to the original packaging. Unfavorable storage conditions, especially high temperature, humidity, and direct sunlight, can damage envelopes. Do not choose 720 dpi resolution for envelope printing. 10.
  • Page 40 Making color selection in your software ... The EPSON Spool Manager ....

  • Page 41: Chapter 3 Printing With Windows

    About the Printer Driver This chapter describes how to use the EPSON Windows (3.1 or higher) printer driver. You’ll also find on-line help throughout the driver. Note: If you are not using Windows, choose the LQ-2550 printer driver in your software. This lets you print in color but does not give you some EPSON Stylus COLOR features, such as 720-dpi printing and MicroWeave.

  • Page 42: Using The Printer Driver

    Using the Printer Driver Your printer driver settings are divided into six categories which display as tabs. This table shows you the printer driver settings, dialog boxes, and options. It also lists factory settings. Driver settings Setting Dialog box Paper size...
  • Page 43 Image Settings Red Strength* 1 Green strength* 1 Blue strength* About [Printer driver informotion] Options in bold type indicate the driver’s factory default settings. An asterisk indicates settings not available when Monochrome is selected Printing with Windows Options -5G% - 0% - 50%...

  • Page 44: Displaying The Dialog Boxes

    You can display the driver setup screen in two ways: Q Double-click the Printers icon in the Control Panel dialog box. Then click Epson Stylus COLOR in the Installed Printers list box to highlight it and click the Setup button.

  • Page 45: Saving Settings

    Saving settings When you have selected the settings you want and you’re ready to print, choose the OK button. This exits you from the driver setup and saves your selections. Your settings stay in effect until you make additional changes and choose the OK button again.

  • Page 46: Exiting The Driver

    0 Click the OK button to save all settings you made and exit the printer driver. 0 Click the Cancel button to ignore all changes you made during your current printer driver setup session and exit the printer driver. Before Printing for the First Time...

  • Page 47: Choosing Required Settings

    Click the Setup button in the Print Setup dialog box. You the following: Printing with Windows The size of the paper loaded in the printer. The direction of printing on the document. The number of dots per inch printed. Monochrome (black) or color (CMYK) ink.
  • Page 48 2. Select the paper size you have loaded in the printer from the Paper Size drop-down list box. The diagram on the screen changes the printable area according to the paper size you select. Select Portrait or Landscape orientation. Portrait is up and down orientation, landscape is lengthwise.

  • Page 49: Setting Descriptions

    Setting Descriptions This section describes your printer driver settings. Settings in bold print are the original factory settings. Driver setup tubs and command buttons This printer driver has six categories which display as tabs. 3-10 Printing with Windows use special coated paper or...
  • Page 50 Cancels all settings you made in your current printer driver setup session and returns to the driver’s factory default settings. Help Displays help dialog boxes for the printer driver. To exit Help, click Exit in the File menu within Help or click anywhere outside a help dialog box.
  • Page 51 Paper size This drop-down list box displays the available paper sizes. Select the paper size you loaded in the printer. The diagram changes according to the paper size you select and displays the printable area dimensions. Your choices are:...
  • Page 52 Portrait prints up and down, Landscape prints lengthwise. Portrait Landscape Paper Source Your printer has a built-in sheet feeder, so you do not need to change this setting. Auto sheet feeder Copies Note: In most cases you should choose multiple copies with your application software, not with the driver.
  • Page 53 Collate Reverse Page Order The Collate and Reverse Page Order options are factory-set to Off. Note: Because these settings often require additional system memory and hard disk space and may conflict with your software settings, keep them turned Use them only off.
  • Page 54 Use the Media /Options tab to select paper type and printing options. For highest quality printing, always turn off High Speed in the Media/Options section of the printer driver. Media type Your Stylus COLOR can print on most types of paper.
  • Page 55 To get the highest print quality, use Special coated paper for 720 dpi printing You must use this EPSON paper for 720 dpi printing. Do not use this paper if you are not printing in 720 dpi resolution. Transparent y film...
  • Page 56 When MicroWeave is selected, your printer generates superior output because sections are printed in finer increments. This reduces the possibility of banding-light horizontal lines in graphics. EPSON recommends you use special coated paper or transparency film when you use MicroWeave. Note: MicroWeave is recommended for printing in color.
  • Page 57 Image Settings You can modify a document’s color (or gray scale) settings using this setting. Note: lf you simply want to print high-quality color or black-and-white, do not change the original factory settings. To make adjustments in brightness, color, and other settings affecting printed output, use your computer software.
  • Page 58 Enable Ink Density Correction This setting takes into account the characteristics of the Stylus COLOR printer when it determines the amount of ink used to print the text or image. Printing with this option turned off usually produces dark images.
  • Page 59 Enable Ink Color Correction This setting takes into account the characteristics of the Stylus COLOR printer when it determines the colors of ink used to print the text or image. Printing with this option turned off usually produces dull colors.
  • Page 60 Ink/Resolution When you select Ink/Resolution, the following appears: Use this tab to select the ink and resolution. This setting lets you select either monochrome or color. Monochrome Color (CMYK) Printing with Windows 3-21...
  • Page 61 Note: You’ll want to use 720 dpi resolution and MicroWeave for your highest-quality color photographic images. When you choose this resolution, you must use only EPSON Special coated paper For highest quality printing, always turn off High Speed in the Media/Options section of the printer driver.
  • Page 62 Halftoning When you select Halftoning, the following appears: Halftone The printer driver has seven halftoning settings-which you select according to the type of image you are printing-and a No halftoning selection. The halftoning image you select displays on the screen. You may need to experiment with different settings until your printed output is satisfactory.
  • Page 63 Caution: Use the halftoning methods in the driver before you use the dithering options in your software. About This tab gives you general information about your printer driver. 3-24 Printing with Windows Use for... Black text and no graphics. This is the fastest setting.

  • Page 64: Choosing The Best Settings For Your Document

    Choosing the Best Settings for your Document Use the Settings guide table below to help you get the best results with your Stylus COLOR. Note: When printing speed is important, remember that the following settings take more time than standard black-and-white text printing: c;1 MicroWeave set to on with Monochrome o Color (CMYK) ~3 Diffused halftone methods...
  • Page 65 Settinas auide table (continued) ” Printing Desired results Clear, low-detail Grayscale graphics images High-quality, detailed diagrams or drawings High-quality photographic Images or equivalent ’ drawings Complex Sharp. color Color graphics or Images scanned images Highest-quolity, color graphics or scanned photographic images 3-26 Printing with Windows...

  • Page 66: Printing Color With Selected Windows Software

    You’re ready to use your Windows software to make color selections for your documents. Note: you have not installed the EPSON Windows Printer Driver, see Chapter 1, “Setting Up.” Making color selection in your software The following table shows you how to locate color settings in some popular Windows applications.
  • Page 67 Quick color selection locator for Windows (con tinued) Software Action Name Desired Aldus Customize PageMaker@ color palette Select text graphics color CorelDRAW 1 Select fill 2.01 color for objects Select color for text or object outlines CorelDRAW! 2.01 offers additional dialog boxes for choosing colors, See your software documentation for details.

  • Page 68: Printing Your Color Windows Documents

    0 Choose Print from your software to print the document using the current EPSON printer driver settings, or Cl Choose Print and then Setup to access the EPSON printer driver settings. Once you make your setting selections, choose OK three times to print.
  • Page 69 Quick color selection locator for DOS Software Action Name Desired Microsoft Select text Word 5.5 color Select paragraph shading WordPerfect Select new text color Select text color 3-30 Printing with Windows Action(s) or Selections(s) Required Select text that you want to color Choose Format Character Select font name in Font box / Select point size in Point Size box...
  • Page 70 Quick co/or selection locator for DOS (continued) Action Sofhvare Desired Name Add color to otus@ l-2-3@ text ‘el. 2.3 Add color to graph Add color to reelonce sraphics objects tel. 4.0 Add color to charts Add color to iarvard text on Graphics 3.0 spreadsheets Add color to...

  • Page 71: The Epson Spool Manager

    Then it uses a despooler to print the data. The EPSON Spool Manager icon appears when you send data to the printer. If you double-click the spool manager icon, a...

  • Page 72: The Epson Despooler

    This will The EPSON Despooler After you send a file to the printer, a status box for the EPSON Despooler appears on the screen. The despooler processes your file in sections thereby producing documents more quickly.
  • Page 73 Q A Help button to help you understand the EPSON Spool Manager. 0 Three icons: Cancel - to cancel print, Pause - to pause print, and Restart - to restart from the current page, reprint the whole document, or delay printing.
  • Page 74 Chapter 4 The Control Panel Using the Control Panel Lights ....... Buttons .

  • Page 75: Using The Control Panel

    Software usually overrides control panel selections. Use your software to select print functions whenever possible. Lights Operate On when the printer is on. Flashes when the printer is turned on or off. Data Flashes when data is being received by the printer. On when data remains in the printer’s memory.
  • Page 76 On when the printer runs out of paper. Rapid flashing indicates a paper jam. No Ink Cartridge On when either ink cartridge is not installed. The printer will not work unless both cartridges are installed. Font Indicates the current font setting. For instructions on selecting fonts, see page 4-7.

  • Page 77: Buttons

    Buttons Operate Turns the printer on and off. Caution: Always turn off the printer by pressing the Operate button. Then be sure to wait until the Operate light stops flashing before unplugging the printer. Font Press this button to cycle through the font choices on the control panel font menu.
  • Page 78 Note: Cleaning the print head uses ink. Don’t do it unless print quality declines. When you clean a print head, the printer ejects the page you are currently printing. Paper-thickness adjust (Alt + Font) For special papers, such as envelopes and transparencies, you should change the paper-thickness setting using this function.

  • Page 79: Using Special Power-On Functions

    Using Special Power-On Functions These functions are available when you hold down the following buttons when turning on the printer: Self test (Operate + Load/Eject) Checks the paper length and performs self-test printing. See Chapter 1, “Testing the Printer.” Hex dump (Operate + Font + Load/Eject) Prints the print data in hexadecimal code.

  • Page 80: Selecting Fonts

    Selecting Fonts Your printer has seven built-in character fonts including two new EPSON fonts: EPSON Roman T and EPSON Sans Serif H. (Roman T is similar to the Times font; Sans Serif H is similar to Helvetica. ) Note: Font selections you make with your software override your printer’s control panel selections.

  • Page 81: Scalable Fonts

    Roman T and Sans Serif H fonts are available in proportional spacing only. Some of the character tables might not be able to print with EPSON Roman T and EPSON Sans Serif H fonts. In these cases, selected character tables are printed with EPSON Roman. Scalable fonts...

  • Page 82: Selecting Condensed Printing

    You can condense the current font by pressing the Economy/Condensed button. (EPSON Roman T and EPSON Sans Serif H cannot be condensed.) You can condense printing that is 10 characters per inch (cpi), 12 cpi, and proportionally spaced.

  • Page 83: Using The Default-Setting Mode

    You can change several printer settings that control a variety of functions such as print direction and loading position. Because these settings take effect each time you turn on the printer, they are called default settings. The factory default settings are designed to meet the needs of most users, so you may not need to change them.

  • Page 84: About The Default Settings

    Network interface mode If your printer is connected to a single computer, leave this feature off. If you want to use the printer in a network and share it among multiple computers, set this feature to on. When this feature is set to on, data may be present in the printer’s buffer even though the printer is not printing.
  • Page 85 The interface mode specifies which interface port can receive print data. The EPSON Stylus COLOR has a parallel interface port and an RS-422 serial port. You can also install an optional interface card, including an RS-232C serial interface card or an additional parallel interface.

  • Page 86: Changing The Default Settings

    To change the printer’s default settings, you use the control panel buttons; the control panel lights show your selections. 1. Make sure the printer is turned off and paper is loaded in the sheet feeder. 2. Hold down the Economy/Condensed button and turn on the printer to enter the default-setting mode.
  • Page 87 After you press the Alt button, the printer prints the current default settings and the next instruction in the language you selected. 4. To move to the feature you want to change, press the Font button until the Courier, Roman T (PS), and Sans Serif H (PS) lights indicate the appropriate selection.
  • Page 88 5. Then after the font lights indicate your selection, press the Alt button until the Operate, Data, and Paper Out lights match your desired setting as shown in the tables below and on the next page. Default-setting menu Settings Print direction Auto Bi-d Uni-d...
  • Page 89 7. Exit the default-setting mode by turning off the printer. Note: You may exit the default-setting mode any time by turning off the printer. Any changes you have made remain in effect until you change them again. 4-16 The Control Panel...

  • Page 90: Maintenance

    Cleaning the Print Heads ..... . Cleaning the Printer ......

  • Page 91: Replacing An Ink Cartridge

    Chapter 1. If one or more of the colors do not appear in the self test, replace one or both ink cartridges. Use these EPSON ink cartridges or cartridges manufactured to EPSON’s specifications only: Black ink cartridge...
  • Page 92 6. Lift the cartridge out of the printer and dispose of it properly. Do not take the used cartridge apart or try to refill it. Caution: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 93 8. Lower the ink cartridge into the cartridge holder with the label on the cartridge face up and the arrow on the cartridge pointing to the rear of the printer. The larger (color) cartridge goes on the left, the black ink cartridge on the right.

  • Page 94: Cleaning The Print Heads

    9. Push the ink cartridge clamp toward the back of the printer until it locks in place. The Pause light begins flashing. 10. Press the Alt button again. The printer mechanism moves while the Pause light continues to flash. Caution: Never turn off the printer while the Pause light is flashing.

  • Page 95: Cleaning The Print Heads

    You can clean the color and black print heads separately. To avoid wasting ink, clean the print head only if print quality declines. 1. Make sure the printer is turned on and press the Pause button. Note: When cleaning a print head, make sure no paper is in the paper path.

  • Page 96: Cleaning The Printer

    Cleaning the Printer To keep your printer operating at its best, you should clean it thoroughly several times a year. 1. Make sure the printer is turned off. Then unplug the power cord. 2. Remove any paper from the sheet feeder.

  • Page 97: Transporting The Printer

    1. Open the printer cover and make sure that the print head is capped in the far right position. If the print head is not capped, turn on the printer to cap it. Then turn off the printer.
  • Page 98 Chapter 6 Troubleshooting Problems With Printing Print Quality Problems ..... . . Problems with Printing ..... . . Paper Handling Problems .

  • Page 99: Problems With Printing

    If you have a printing problem, check the appropriate section and follow all suggestions that apply to your problem. If none of the suggested solutions solve your problem, call the EPSON Connection at (800) 922-8911. (Canadian users can call (800) GO-EPSON.) Print Quality Problems Print quality problems can often be solved by cleaning the print heads as described in Chapter 5.
  • Page 100 For monochrome printing, check that Monochrome is selected. Make sure the Media Type setting matches the type of paper loaded in the printer. Other problems may be caused by an incorrect driver setting. If you’re printing a scanned image, check the scanner software settings.
  • Page 101 For information on changing the video driver, see your Windows documentation. Set the Network Interface Mode to on in the printer’s default settings mode. See “Using the Default-Setting Mode” in Chapter 4.

  • Page 102: Problems With Printing

    Problems with Printing If you cannot get the printer to print, first check that paper is loaded in the printer. Then check that the printer is plugged into a working electrical outlet that is not controlled by a switch or timer.
  • Page 103 The interface cable might not meet the specifications for the printer or computer. The No Ink Cartridge light is on, and the printer does not print. One or both ink cartridges are not installed. Install both ink cartridges.
  • Page 104 Something is pressing against the knob on the printer’s right side. Turn off the printer and reposition it, leaving approximately 2 inches of open area next to the printer’s right side. The printer will not work if anything is pressing against the knob.

  • Page 105: Paper Handling Problems

    1. Turn off the printer. 2. Open the printer cover. 3. Rotate the knob on the right side of the printer while pushing it in as shown below. Do not feed paper backward. If you do, ink from the printed sheet can come off onto the printer and smear other sheets.

  • Page 106: Paper Feeding Problems

    5. If paper is caught in the paper eject area, gently pull it out of the printer. 6. Close the printer cover. 7. Turn on the printer to move the print heads to the correct positions. 8. Adjust the left and rear paper edge guides on the paper support.
  • Page 107 The edge guides are too tight or too loose. Adjust the edge guides for the size of the paper. If you still have paper feeding problems, see the following: The printer loads more than one sheet at a time. The paper is too thin or thick. For specifications, see Appendix A.

  • Page 108: Using Optional Interfaces

    Chapter 7 Using Optional Interfaces Optional Interfaces ......Installing optional interfaces ....Using Optional Interfaces...

  • Page 109: Optional Interfaces

    Optional Interfaces You can use various interface cards to supplement the capabilities of your printer’s built-in hardware interfaces. The following EPSON interface cards are compatible with your printer: Interface card Serial Interface Card 32KB Serial Interface Card 32KB Parallel Interface Card...
  • Page 110 6. Slide the interface card along the slots on both sides of the interface compartment. Push it in firmly to fully insert the connector at the rear of the interface card into the printer’s internal socket. Using Optional Interfaces...
  • Page 111 Also, connect other interface cables if you are using more than one computer. 9. Make sure the printer is turned off. Then plug in the power cord. Before you use the optional interface, you may need to change the settings for the interface option in the default-setting mode.
  • Page 112 Handshake timing When the vacant area for data in the input buffer drops to 256 bytes, the printer outputs an X-OFF code or sets the DTR flag to 1 (MARK) to indicate that it cannot receive data. When the vacant area for data in the buffer increases to 512 bytes, the printer outputs an X-ON code or sets the DTR flag to 0 (SPACE) to indicate that it is ready to receive data.

  • Page 113: Specifications

    Appendix A Specifications General Specifications ......Printing ......Paper .

  • Page 114: General Specifications

    (characters per second) 5.5 MPP (minutes per page) 3 MPP 180 dpi, 360 360 dpi, or 720 dpi, switchable using printer driver settings Bidirectional with logic-seeking for text and graphics. (Auto-print direction can be set in the default-setting mode.)
  • Page 115 See the Command List in Appendix B. Scalable fonts: Font EPSON Roman EPSON Sans Serif EPSON Roman T EPSON Sans Serif H Character tables: Character sets: 1/6 inch, 1/8 inch, or programmable in 1/360-inch increments 89 milliseconds per 1/6-inch line...

  • Page 116: Paper

    Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot guarantee the use of any particular brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
  • Page 117 Temperature Humidity Use envelopes that do not curl. The following EPSON genuine papers are available: S041025 Special coated paper for 360 dpi printing (A4) S041028 Special coated paper for 360 dpi printing (Letter) S041026 Special coated paper for 720 dpi printing (A4)
  • Page 118 Printable area: Single sheets Envelopes A The minimum top margin is 3.0 mm (0.12 inches). B The minimum left margin is 3.0 mm (0.12 inches). The right margin is: 3.8 mm (0.15 inches) for A4, B5 size paper, and No. 6 envelope. 9.8 mm (0.38 inches) for Letter and Legal size paper.

  • Page 119: Ink Cartridges

    Ink cartridges Black ink cartridge (S020034): Color Print capacity* Cartridge life* Temperature Dimensions Color ink cartridge (S020036): Colors Print capacity* Cartridge life* Temperature Dimensions The cartridge life may vary, depending on how often you use the print head cleaning function. ** The ink freezes at 4°C (24.8°F) for black ink and 6°C (21.2°F) for color ink.

  • Page 120: Mechanical

    EPSON or to EPSON’s specifications. Do not attempt to refill ink cartridges manually. If you use substandard products with your EPSON printer, you will damage the print heads and void your warranty. Do not use an ink cartridge if the date on the package has expired.

  • Page 121: Environmental

    Environmental Temperature: Humidity: Safety approvals Safety standards: R.F.I.: Interface Specifications Your printer is equipped with an 8-bit parallel interface and a serial interface. Parallel interface The built-in parallel interface has the following characteristics: Data format: Synchronization: Handshake timing: Signal level: Connector: Operation 10 to 35°C (50 to 95°F)

  • Page 122: Pin Assignments

    3) During self test, demonstration, and default-setting printing 4) During a printer-error state A HIGH signal indicates the printer is in a paper-out state or in an error state. SLCT Pulled up to +5 V through 1 k resistance When this signal is LOW, the...
  • Page 123 0.2 microseconds. Data transfer must be carried out by observing the ACKNLG or BUSY signal. Data transfer to this printer can be carried out only after receipt of the ACKNLG signal or when the level of the BUSY signal is LOW.

  • Page 124: Serial Interface

    0.5 s (Min.) Transition time (both the rise and the fall) of every signal must be less than 0.2 s. Serial interface The printer’s built-in serial interface is based on the RS-422 standard. This interface has the following characteristics: Standard: Synchronization:...

  • Page 125: Optional Interfaces

    The available interfaces are listed in Chapter 7. Please refer to the specifications in the user’s guide packed with the optional interface card. Initialization The printer can be initialized (returned to a fixed set of conditions) in these ways: Hardware initialization Software initialization Control panel initialization Each kind of initialization has slightly different effects.

  • Page 126: Default Settings

    Default Settings The table below shows the default settings that take effect when the printer is initialized. Item Top-of-form position Page length Left and right margins Line spacing Character pitch Vertical tab position Horizontal tab positions Font selection Special printing effects...
  • Page 127 Appendix B Commands and Character Tables Command List ......Character Tables ......International character sets .

  • Page 128: Command List

    This printer works with the following ESC/P 2 commands. If you need more information about using printer commands, you can purchase the ESC/P 2 Reference Manual (ESCP2REF) from EPSON Accessories by calling (800) 873-7766. Use only the commands listed below: General operation:...

  • Page 129: Character Tables

    Character Tables These character tables are selected with the default-setting mode or by using software commands. All tables except the italic are the same as the PC437 table for hex codes 00 through 7F, so only the PC437 table is shown completely.
  • Page 130 PC850 (Multilingual) PC861 (Icelandic) Commands and Character Tables PC860 (Portuguese) PC863 (Canadian-French)
  • Page 131 PC865 (Nordic) Abicomp BRASCII Commands and Character Tables...
  • Page 132 Italic Commands and Character Tables No characters are available for hex code 15 in the italic character table...

  • Page 133: International Character Sets

    International character sets You can select one of the following international character sets with the default-setting mode or the ESC R command. For example, when you select “Italic France,” the characters in the “France” row on the table below are used in the italic character table.

  • Page 134: Characters Available With Esc

    Characters available with ESC (^ command: To print the characters in the table below, use the ESC ( ^ command. Commands and Character Tables...

  • Page 135: Glossary

    Glossary The following definitions apply specifically to printers unless otherwise stated. additive colors Colors that are produced by adding together the varying intensities of three colors: red, green, and blue. See also RGB. bidirectional printing See high speed printing. brightness The lightness or darkness level of an image.
  • Page 136 Printing in which images are printed with fewer dots to save ink. ESC/P ® Abbreviation for EPSON Standard Code for Printers. See also ESC/P 2. ESC/P 2 The enhanced version of the ESC/P printer command language. Commands in this language produce laser-like features, such as scalable fonts and enhanced graphics printing.
  • Page 137 The materials in your computer monitor that give off red, green, or blue light when radiated by the monitor’s electron gun. printable area The area of a page on which the printer can print. It is smaller than the physical size of the page due to margins. Glossary...
  • Page 138 A software program that sends commands for using the features of a particular printer. resolution The number of dots per inch used to represent an image. Your printer has three resolution settings: 180 180, 360 360, and 720 by 720.
  • Page 139 Windows applications, 3-27–28 Command list, B-2 CompuServe on-line support, 4 Condensed light, 4-3 Condensed printing, 4-3, 4-9, Glossary-1 Connecting the printer to your computer, 1-15 Contrast, 3-19, Glossary-1 Control Panel, 4-2 Controlling the printer using the control panel, 4-2–9 using the driver, 3-2–26...
  • Page 140 Envelopes loading, 2-6–9 specifications, A-4 Environmental specifications, A-9 EPSON Accessories, 4 EPSON Connection, 3 EPSON Despooler, 3-33–34 EPSON Spool Manager, 3-32–33 ESC/P, Glossary-2 Faint output, 6-3 Fine dither pattern, 3-24 Font button, 4-4, 4-7 Font light, 4-3 Fonts, Glossary-2 problems with, 6-4 selecting from control panel, 4-7–8...
  • Page 141 Load/Eject button, 4-4 Loading envelopes, 2-6–9 plain paper, 1-12–14 position, 4-10, 4-12 special paper, 2-4 transparencies, 2-5–6 LQ-2550 printer driver, 1-17, 3-2 Maintenance, 5-2–8 Margins, problems with, 6-4 Media, Glossary-3 Media Options, 3-15 Media Type, 3-15 MicroWeave, 3-17, Glossary-3 Monitoring print jobs, 3-32–33...
  • Page 142 Text, printing, 3-25 Timers, adjusting, 3-32 Top-of-form position, A-14 Transparency film, 2-2 Transporting the printer, 5-8 Troubleshooting, 6-2–10 Turning the printer on/off, 1-6 Unidirectional printing, 4-10, Glossary-4 Unpacking the printer, 1-3 User-defined characters, Glossary-4 Vertical lines, problem with, 6-4 Vertical tab position, A-14...

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