Lights Came On And Then Went Out; Only The Power Light Is On; The Ink Light Is Flashing Or Is On After You Replace The Cartridge; Software Cannot Be Installed - Epson PP-100 User Manual

Epson user's guide
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Lights came on and then went out

The product's voltage may not match the outlet rating. Turn off the product and unplug it
immediately. Then check the label on the back of the product.
Caution:
c
If the voltage does not match, DO NOT PLUG YOUR PRODUCT BACK IN. Contact your
dealer.

Only the power light is on

❏ If you press the P power button lightly, the product may not turn on, although the
power light flashes for a while. Press the button firmly.
❏ Turn off the product and computer. Make sure the product's interface cable is securely
plugged in.
❏ If you are trying to print a large image, your computer may not have enough memory.
Try reducing the resolution of your image or printing the image at a smaller size. You
may need to install more memory in your computer.
❏ Uninstall the printer driver, then reinstall it.
& See "Uninstalling EPSON Total Disc Maker" on page 15.

The ink light is flashing or is on after you replace the cartridge

Make sure the ink cartridge is correctly installed.

Software cannot be installed

❏ Is the USB cable unplugged? Make sure that the USB cable is firmly connected.
❏ Does the USB cable match the computer and the product requirements? The USB
cable used to connect the computer and the product should be High-Speed USB.
❏ Has the HDD sufficient free space? The software cannot be installed if the HDD does
not have free space of more than 10GB.
❏ Did you log on as a user with administrator privileges (belonging to the administrator
group) for Windows? When installing the software, log on as a user with administrator
privileges (belonging to the administrator group).
82
Troubleshooting

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