Troubleshooting - Villaware NDVLEM1000 Owner's Manual

Care & Cleaning:
cont.
2 Fill the reservoir with fresh, undiluted
white household vinegar.
3 Allow appliance to sit overnight with the
vinegar solution in the water reservoir.
Discard vinegar by removing the reservoir
4
and turning it upside down over the sink.
Rinse the water reservoir thoroughly with
5
tap water by filling tank half full with
water and then pouring the water back
out into the sink, repeating this step
twice.
To descale internal parts
1 Make sure you delime the inside of the
water reservoir first by following the
"Deliming" steps above.
2 Make sure all controls are in the OFF
position and the power cord is
disconnected from the electrical outlet.
Fill the reservoir with white vinegar above
the minimum level into reservoir.
Insert the filter holder (with filter) and
3
place jar/carafe or regular cup on top of
the drip tray and under the filter holder.
4 Plug the power cord into the electrical
outlet.
5 Press the control knob to switch the unit
ON. Press the brew mode function
button. When the brew mode light stays
solid, turn the control knob to the left,
counter clockwise, to brew. The vinegar
will start flowing through the unit. Once
all the vinegar has been drained from the
reservoir turn the control knob clockwise
back to the OFF position.
To remove any remaining traces of vinegar
6
from the internal parts, repeat Steps 2–5
above, replacing the vinegar with water, as
often as necessary.
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7 To clean the frothing tube internally, place
a cup with cold water under the tip of
the frothing tube. Press the center of the
control knob, then press the froth mode
function button. Once the light stays
solid, insert the frothing tube into the
water and turn the control knob to froth.
Let the steam come out for about 10
seconds. This will clean any residue left
in the frothing tube from frothing milk.
8 Turn the control knob counter-clockwise
back to the OFF position.
Repeat Steps 1–7 as necessary, using only
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tap water to rinse any remaining traces
of vinegar out of the machine.

Troubleshooting:

Problem Causes
Coffee does not • Appliance was not turned on or
come out plugged in.
• No water in reservoir.
• Coffee grind is too fine.
• Too much coffee in the filter.
• Coffee has been tamped/
compressed too much.
Coffee comes • Filter holder not rotated to full
out around the lock position.
edge of the filter
• Coffee grounds around the filter
holder
basket rim.
• Too much coffee in the filter
basket.
No steam is • Appliance is not turned on.
generated
• Water reservoir is empty.
• Frothing tube is blocked.
Milk is not foamy • Ran out of steam.
after frothing
• Milk is not cold enough.
Coffee comes • Ground coffee is too coarse.
out too quickly
• Not enough coffee in filter basket.
Coffee is too • Ground coffee is too coarse.
weak
• Not enough coffee in filter.
• Using small filter for two
demitasses.
• Too much water is used.
Lights are flashing • An error has occurred in the steps
rather than to brew or froth.
pulsing.
Unit turns off • If the brew or froth mode buttons
during the brew are pressed twice during the pre-
or froth pre-heat. heat, before the control is turned
to either brew or froth, then the
Espresso Maker will turn off.
Solutions
• Plug unit into electrical outlet. Turn it on.
• Add water.
• Grind coffee medium ground.
• Fill filter with less coffee.
• Refill filter basket with coffee - DO NOT TAMP.
• Rotate filter holder to full lock position.
• Wipe off rim.
• Fill with less coffee.
• Turn on unit and follow the operating
instructions.
• Fill reservoir with correct amount of water. See
Pages 5 and 6.
• Following frothing stage, operate frothing
function for 1–2 seconds to extract excess milk.
Or, turn off unit, allow unit to cool, unplug unit
and clean out frothing tube with a needle or
toothpick.
• Ensure there is enough water in the reservoir.
• Chill milk and frothing pitcher prior to making
cappuccino.
• Use a finer grind.
• Use more coffee.
• Use a finer grind.
• Use more coffee.
• Use large filter for two demitasses.
• Manually stop the brew earlier by turning the
knob clockwise to the OFF position.
• Turn the control knob back to center (OFF)
position; begin the process again.
• Reset the unit back to the OFF position; begin
the process again.
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