Self-Diagnosis Function; Inserting And Removing A Trouble Symptoms And Remedies - Sony WEGA KLV-26HG2 Operating Instructions Manual

Troubleshooting
If, after reading the following instructions, you
have additional questions related to the use of
your Sony TV, please call one of the following
1
numbers.
Customers in the continental United States
contact the Direct Response Center at:
1-800-222-SONY (7669)
Customers in Canada contact the Customer
Relations Center at: 2
1-877-899-SONY (7669)
Self-diagnosis function
The TV is equipped with a self-diagnosis function. If
there is a problem with your TV, the (/)/_'_ (Standby/
Sleep) indicator on the front panel will flash repeatedly
in red. Writing down the duration of flashes and
interval between flashes helps you inform qualified
Sony personnel of the TV's condition.
/r_'_
(_) ._ (Standby/Sleep)
.......................................... indicator (flashing in red)
Measure how long the (_)/_ (Standby/Sleep)
indicator flashes and stops flashing.
For example, the indicator flashes for 2 seconds,
stops flashing for 1 second, and flashes for 2
seconds.
Press I (power) on the TV to turn it oft. and
disconnect the power cord, then inform qualified
Sony personnel or the Direct Response Center/
Customer Relations Center of how the indicator
flashes (duration and interval).
Trouble symptoms and remedies
Problem Possible remedies
No picture.
Cannot receive any channels. • Make sure the power cord is connected securely.
• Turn on the power of the TV.
• Check antenna/cable connections.
Cannot receive upper • Set "Cable" to "Off' in the _) (Channel) menu (page 21).
channels (VHF/UHF) when • Perform Auto Pro_am to add receivable channels that are not presently in the TV's
using an antenna, memory (page 21).
TV is locked to one channel. • Perform Auto Pro_am to add receivable channels that are not presently in the TV's
memory (page 21).
• Check your Channel Fix setting (page 22).
Cannot receive any channels • Perform Auto Pro_am to add receivable channels that are not presently in the TV's
when using cable TV. memory (page 21).
• Make sure "Cable" in the _ (Channel) menu is set to "On" (page 21).
Cannot receive or select • Perform Auto Pro_am to add receivable channels that are not presently in the TV's
channels, memory (page 21).
The TV turns off • This TV automatically changes to the standby mode after displaying the message "TV will
automatically, mrn off soon" if it receives no broadcast or input signal through the connected equipment
(The TV enters the standby for 10 minutes.
mode.) • Check that the Sleep timer is activated (page 55).
Some video sources do not • Check the connection between the optional video equipment and the TV.
appear. • Press TV/VIDEO on the remote control (page 32).
• ,,,When you,connect, ",£_dex, ezluipment to both ,the,,,VIDEOand the S VIDEO input jacks, make sure
'Auto YC in the _ (Setup) menu is set to 'On to view the S VIDEO input (page 12).
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