Troubleshooting - Sony Trinitron KV-20FV10 Operating Instructions Manual

Troubleshooting
If you are having a problem with your TV, try the suggestions below. If
the problem persists, contact your nearest Sony dealer.
No picture, no
sound
Q Make sure the power cord is plugged il_
Q If a red light is flashing on the front of your TV for
more than a few minutes, call your local service center.
Q Check your PARENTAL CONTROL settings, (pages
25-26).
Check the TV/VIDEO settings: when watching TV, set
to TV; when watching video equipment, set to VIDEO
(page 15).
O Make sure the batteries have been inserted correctly
into the remote control.
Q Try another channel, it could be station trouble.
Poor or no Q Adjust PICTURE in the VIDEO menu (page 15).
picture, good Q
Adjust BRIGHTNESS in the VIDEO menu (page 15).
sound Q Check the antenna and/or cable connections (page 3).
Good picture,
no sound
UI Press
._G
so that MUTING disappears from the
screen (page 11).
I3 Check your AUDIO settings. Your TV may be set to
SAP (page 16).
No color Q
Adjust COLOR in the VIDEO menu (page 15).
Only snow [_
Check the CABLE setting in the SET UP menu
appears on the (page 20).
screen Q Check the antenna and/or cable connections (page 3).
O Make sure the channel selected is currently
broadcasting.
Dotted lines or Q Adjust the antenna.
stripes Q Move the TV away from other electronic equipment.
Some electronic equipment can create electrical noise,
which can interfere with TV reception.
Double images Q Check your outdoor antenna or call your cable service.
or ghosts
Cannot receive Q
Make sure CABLE is set to OFF in the SET UP menu
higher number
(page 20).
channels (UHF) _1 Use AUTO PROGRAM to add channels that are not
when using an
presently in the memory (page 20).
antenna
32