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Suppo#Options
Support Options
tf you have questions
about your computer
or the preinstalled
programs,
refer to
the following
sources for answers
in the sequence
listed below.
1
VAIO® Computer
User Guide
The on-screen
VAtO® Computer
User Guide and the printed VAIO®
Computer
Quick Start provide
information
on how to maximize
your
computer
capabilities
and solve common
problems.
2
Program
Guides and Help Files
The preinstalled
programs
on your computer
may come with individual
help guides. These guides are stored on the hard disk as on-screen
Help
files. You can find the Help files from the Help menu under the specific
program.
3
Operating
System
Online
Support
Your computer comes preinstalled
with a Microsoft®
Windows®
operating system. For operating system support,
you can visit Microsoft®
customer support
at: http://support.microsoft.com/directory/.
4
VAIO Support
Agent
You can find VAtO Support Agent by clicking Start and All Programs
(Programs
for WindowsCi_ 2000) and VAIO Support
and VAIO Support
Agent.
Using advanced diagnostic technology,
Sony's VAtO Support
Agent runs scheduled
protections
of your programs, network settings,
and
other important program settings.
When your program is protected, you
can use VA10 Support Agent to repair program problems by restoring
the
program to any of the previously
protected states.
5
Sony Computing
Support
This service provides instant access to information
on commonly
encountered
problems. Type a description
of the problem and the
Knowledge
Database
searches
for the corresponding
solutions
online.
You can visit Sony Computing
Support at:
http://www.sony.com/pcsupport.
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