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Epson BTP-M170 User's Manual

Epson impact receipt printer user's manual.
USER'S MANUAL
Impact Receipt Printer
BTP-M170
Shandong New Beiyang Information Technology Co., Ltd.
ORIENT Technologies bv

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   Summary of Contents for Epson BTP-M170

  • Page 1

    USER’S MANUAL Impact Receipt Printer BTP-M170 Shandong New Beiyang Information Technology Co., Ltd. ORIENT Technologies bv...

  • Page 2

    Items shall be strictly followed to avoid damages to body and equipment. Caution: Items with important information and prompts for operating the printer. The quality control system of SNBC has been approved of the following certification. The environmental control system of SNBC has been approved of the following certification.

  • Page 3

    BTP-M170 has been approved of the following certification. Contact us In CHINA: Address: No.169 Huoju Rd, Weihai, Shandong, China. 264209 Hot line: +86-631-5673777 Fax: +86-631-5673778 E-mail: sales@newbeiyang.com Website: www.newbeiyang.com (via Contact button) In EUROPE: ORIENT Technologies bv Address: Meerheide 115, 5521 DX Eersel, The Netherlands...

  • Page 4: Table Of Contents

    3.2 LEDS AND BUZZER ... 7 4 INSTALLING ... 8 4.1 UNPACKING ... 8 4.2 INSTALLING POSITION AND DIRECTION OF THE PRINTER ... 8 4.3 CONNECTING THE POWER ADAPTER ... 8 4.4 CONNECTING SIGNAL CABLE ... 9 4.5 CONNECTING THE CASH DRAWER ... 9 4.6 LOADING THE ROLL PAPER ...

  • Page 5: Table Of Contents

    6.4 SIGNAL DEFINITION OF CASH DRAWER CONNECTOR ... 22 7 TROUBLESHOOTING ... 23 7.1 PRINTER DOESN’T WORK ... 23 7.2 ERROR LED AND BUZZER ... 23 7.3 PROBLEMS DURING PRINTING ... 23 7.4 PROBLEMS DURING USING DRIVER ... 23 - 4 - BTP-M170 User’s Manual...

  • Page 6: General Safety Instruction

    3) Keep the printer away from water source, direct sunlight, strong light and heat. 4) Do not use or store the printer in a place exposed to heat or fire, moisture or other pollution. 5) Do not place the printer on a place exposed to vibration or impact.

  • Page 7: Overview, Outline, Features, Model Classification

    1 Overview 1.1 Outline The BTP-M170 is a 9-pin serial impact dot matrix receipt printer offering high quality, high speed, and stable performance. It is widely used in real-time printing on-site, such as POS system and hospitality applications. The BTP-M170 can be connected with other devices via parallel interface and serial interface, and also offers drivers and applications under WINDOWS98 /NT4.0 /2000/2003/XP/Vista.

  • Page 8: Specifications, Main Specification

    DC 24V (tolerance±5%),average current 1.5A 9,000,000 lines 150,000,000 characters 5-45℃,20-90%RH(40℃) -40-60℃,20-93%RH(40℃) 164(W)×248(D)×148(H)mm 1.8kg FCC, UL, CUL, CE, CB, GS - 3 - BTP-M170 User’s Manual Chinese:16×16 69.5mm 57.5mm 30 CPL 25 CPL 36 CPL 30 CP L 20 CPL 16 CPL...

  • Page 9: Paper Specification, Continuous Paper, Marked Paper, Recommended Paper

    Please use the recommended paper type or its equivalents. Using other paper types may affect the print quality or shorten print head lifetime. Do not paste the paper to the core. 5mm<L1(B/M width)<10mm L2(B/M length)>12mm 20mm<L3(near marks space)<500mm - 4 - BTP-M170 User’s Manual...

  • Page 10: Print And Tear-off Position, Print Position, Tear-off Position

    2.3.2 Tear-off position Print width (L2) Left margin (L3) 63.5mm 54.4mm 45.3mm L1: About: 20mm - 5 - BTP-M170 User’s Manual L1: Paper width L2: Print width L3: Print left margin L4: Print right margin Right margin (L4) 6.3mm 6.2mm 8.9mm...

  • Page 11: Outline And Parts, Outline And Parts

    69.5±0.5 mm, 57.5±0.5 mm. Power switch Turn on/off the printer. “O” is to turn off the printer; “—” is to turn on the printer. FEED button Press the button while turning on the printer, a self-test page will be printed.

  • Page 12: Leds And Buzzer

    3m or paper roll O/D is less than 25mm. Caution: The paper guide is a necessary part of the printer for adjusting paper width, please keep it carefully. 3.2 LEDs and Buzzer...

  • Page 13: Installing, Unpacking, Installing Position And Direction Of The Printer, Connecting The Power Adapter

    4.2 Installing Position and Direction of the Printer The printer should be mounted on a flat and stable surface. It is recommended to use horizontal installing mode; the slanting angle of the printer should not exceed ±15°only in paper feeding direction.

  • Page 14: Connecting Signal Cable, Connecting The Cash Drawer

    Do not place the power adapter cord near a heating device, otherwise, the cover of the cord may melt, causing a risk of fire or electric shock. When the printer is not used for a long period of time, disconnect the power Adapter from the wall outlet for safety.

  • Page 15: Loading The Roll Paper, Confirming The Media, Loading/replacing Roll Paper

    After connecting the power adaptor and signal cable, you can load the media for printing. Before loading roll paper, you should confirm the type of the paper to be used for printer. The default paper type is continuous paper. If marked paper will be used, please contact SNBC or your local agents.

  • Page 16: Loading Ribbon, Self-test

    Turn the ribbon knob two or three times according to mark to tighten the ribbon again. Caution: It is recommended to use EPSON original ribbon, otherwise, it will affect the reliability of ribbon driving organ and print head. Ribbon should be mounted between print head and paper, without folds or drapes.

  • Page 17: Installing The Printer Driver

    If you accept it, please click “I Accept”, then click “Next” button. Select the model and the name of the printer to be installed. If you set it as default printer, please select “Set As Default Printer”, then click “Next” button.

  • Page 18

    Select the setup type “Typical”, then click “Next” button. Select the current system type and click “Next” button. Set printer port. The default port is “LPT1”. User can install it based on actual port. Under Windows NT4.0 or above, please select “BYCOMx” for serial driver (x equals to 1,2,3,4,5,6,7 or 8).

  • Page 19: How To Use The Driver, User Defined

    “Printers and other hardware” in “Control panel”, next click “Printers and faxes” button. After select this printer, click “File” menus, then click “Service Properties” submenus. In “Forms” item, select “Create a new form”. Write the name of self-defining paper in “Form name”.

  • Page 20

    Click “Save Form” button. Click “Apply” button to finish paper self-definition. Caution: Before set paper self-definition, please ensure that the printer driver has been installed properly. In application, you can select the page in varieties of official software such as WOED, EXCEL and so on.

  • Page 21: Parameter Explanation

    Optional paper type: roll paper and marked paper. Setting cash drawer parameters This option could set if cash drawer shall be opened in the beginning of file and which cash drawer shall be opened. - 16 - BTP-M170 User’s Manual...

  • Page 22

    Setting resolution parameter BTP-M170 driver supports three kinds of resolution: 160 x 144 dpi, 160 x 72 dpi, 80 x 72 dpi. Users can select it according to their requirement. High resolution: clear resolution and slower print speed; low resolution: higher print speed and less clear printout.

  • Page 23: Maintenance, Daily Maintenance

    5.1 Daily Maintenance Daily maintenance means inspect printer functions and key parts everyday in order to check the printer status. If the printer can not work normally, please contact SNBC or your local agents to get quick technical support. Daily inspection includes: Printout Abnormal status: printout not clear.

  • Page 24: Routine Maintenance, Printer Status Check, Dust Clearance

    5.2 Routine Maintenance To ensure all parts of the printer work stably, it should be maintained at least once a month. If the printer works heavily, the maintenance cycle should be shortened accordingly. The routine maintenance includes printer status check, dust clearance and parts lubrication.

  • Page 25: Lubricating The Printer

    Do not use alcohol or gasoline to clean any parts of the printer. During the clearance, be careful not to spread dirt onto screw rod or other transmission parts. 5.2.3 Lubricating the printer Lubricant position and model: Inject 013 lubrication into felt at two sides of the carriage.

  • Page 26: Interface Signal, Parallel Interface, Serial Interface

    Data 3 Data 4 Data 5 Data 6 Data 7 (MSB) Busy PError Select nFault Rise to 5V via a resistance Rise to 5V via a resistance Logical ground Signal definition Frame Ground Signal Ground - 21 - BTP-M170 User’s Manual...

  • Page 27: Signal Definition Of Power Connector, Signal Definition Of Cash Drawer Connector

    Cash drawer connector socket is RJ-11 6P connector. Connector signal definition Item Caution: Do not connect or disconnect signal cable when printer power is on. Signal cable should be far away strong current. Signal cable should be shielded. Signal Frame Ground...

  • Page 28: Troubleshooting, Printer Doesn't Work, Error Led And Buzzer, Problems During Printing, Problems During Using Driver

    7 Troubleshooting If the printer works abnormally, consult the troubleshooting table below. If there are still problems that can not be solved, please contact SNBC or your local agents for assistance. 7.1 Printer doesn’t Work Problems Printer power is off...

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