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TABLE OF CONTENTS
1. Document overview . . . . . . . . 1
2. References . . . . . . . . . . . . . 1
3. Product overview . . . . . . . . . . 1
4. Installing and configuring
Acrobat 9 products . . . . . . . . . . 2
5. Removing Acrobat 9 . . . . . . . . 5
6. Troubleshooting . . . . . . . . . . 5
Adobe® Acrobat® 9 Deployment
on
Citrix Presentation Server®
1. Document overview
This document explains how an IT manager can host Adobe® Acrobat® 9 on a server
and have it emulated on Microsoft
Presentation Server.
This document also provides information on common troubleshooting issues. This
document assumes that you have a basic understanding of the Windows operating
system, Citrix Presentation Server, and Adobe Acrobat. This document has been
provided solely as a deployment guide.
You must have a valid Acrobat software license for every computer that has access to
Acrobat software on the Citrix Server. Your use and installation of Adobe software is
subject to the terms and conditions of the applicable Adobe end user Software License
Agreement and nothing in this document shall be deemed to grant any rights not
expressly granted in such Software License Agreement. For more information, please
refer to the Adobe Software License Agreement:
http://www.adobe.com/products/eulas/pdfs/Gen_WWCombined-Acro8-20060724_1500.pdf
2. References
Adobe Developer Center
➤
http://www.adobe.com/devnet/acrobat/
Adobe documentation about enterprise deployment
➤
http://www.adobe.com/devnet/acrobat/enterprise_deployment.html
Acrobat IT Solutions Web site on Adobe Acrobat products targeted to the IT professional
➤
http://www.adobe.com/products/acrobat/solutions/it/index.html
Citrix Presentation Server home page
➤
http://www.citrix.com/site/PS/products/product.asp?familyID=198&productID=186
Adobe TechNote: Extract the Adobe Reader 9 msi installer for enterprise deployment
➤
http://www.adobe.com/go/kb400540
3. Product overview
Adobe has tested the remote application execution of Acrobat 9 Pro Extended,
Acrobat 9 Pro, Acrobat 9 Standard, and Adobe Reader® 9 by using Citrix Presentation
Server 4.0 and 4.5, Enterprise Edition.
3.1 System requirements
You can find the system requirements for Acrobat 9 products at the following locations:
Acrobat 9 Pro Extended
➤
http://www.adobe.com/products/acrobatproextended/systemreqs/
Acrobat 9 Pro
➤
http://www.adobe.com/products/acrobatpro/productinfo/systemreqs/
Acrobat 9 Standard
➤
http://www.adobe.com/products/acrobatstd/systemreqs/
Windows
client computers that use Citrix
®
®
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Summary of Contents for Adobe 22020738
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Page 1: Table Of Contents
1. Document overview TABLE OF CONTENTS 1. Document overview ..1 This document explains how an IT manager can host Adobe® Acrobat® 9 on a server and have it emulated on Microsoft Windows client computers that use Citrix 2. -
Page 2: Acrobat 9 Products
Acrobat 9 Reader ➤ http://www.adobe.com/products/acrobat/acrrsystemreqs.html#80win 3.2 Tested environments Acrobat 9 has been tested in the following Citrix environment: Citrix Presentation Server 4.0 and 4.5 on Windows Server 2003 64-Bit Enterprise Edition ➤ with Service Pack 2 (SP2). The environments used for validation were set up in the following ways: A user account was set up using Active Directory domain user group. - Page 3 1. Start Acrobat, and then verify that no error messages appear on the startup screen. 2. On the Help menu, click About Adobe Acrobat Plug-ins. 3. Select each plug-in listed in the left column; then verify that Yes appears for the Loaded status located on the right under File Name.
- Page 4 To verify viewing a PDF file in a browser: In Internet Explorer, go to http://www.adobe.com/products/acrobat/pdfs/pdfaccess.pdf. 4.3 Using Acrobat on client computers After Acrobat 9 is published on the server (see section 5.1 “Publishing the application on the server”), Citrix client computers can establish connections to it.
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Page 5: Removing Acrobat 9
6. Troubleshooting 6.1 Contacting Adobe Technical Support If you need to contact Adobe Technical Support, please prepare answers to the following ques- tions so that we can better assist you: 1. Which version of the Citrix software are you using? 2. - Page 6 Email. Issue #1760973: Users are unable to Browse to Network folder via Add Existing ➤ folder. Adobe Systems Incorporated • 345 Park Avenue, San Jose, CA 95110-2704 USA • www.adobe.com © Copyright 2008 Adobe Systems Incorporated. All rights reserved.