Troubleshooting Guide - Emerson Nickelodeon SpongeBob SquarePants SB315 Owner's Manual

Check the following before requesting service:
SYMPTOM
POWER
No power.
TV BROADCAST RECEPTION
Poor or no picture.
Picture wobbles or drifts.
No CATV reception.
No reception above ch13.
Poor or no sound.
TV shuts off.
Closed Captioning not
working.
REMOTE CONTROL
Remote control does
not operate.
PARENTAL CONTROL (PC)
PC protection not
working properly.

TROUBLESHOOTING GUIDE

POSSIBLE CAUSE
The AC power cord is not
connected.
TV station experiencing problems.
Picture control is not adjusted.
Possible local interference.
Antenna/CATV connector is not connected.
TV station experiencing problems.
Cable TV channel is scrambled.
Possible local interference.
CATV not connected.
AIR/CATV option set to AIR.
Cable TV service interrupted.
AIR/CATV option set to AIR.
TV station experiencing problems.
MUTE button is pressed.
Possible local interference.
Antenna/CATV connector is not connected.
Volume is set to minimum.
TV station stopped broadcasting.
Sleep Timer is set.
Home breaker has blown.
TV signal is weak.
TV station experiencing problems or
program tuned is not closed captioned.
Closed Captioning not turned on.
Distance is too far or too much
light in the room.
There is an obstacle in the path of the beam Clear the path of the beam and/or aim the remote
or remote is not aimed at the sensor.
The batteries are weak or installed incorrectly. Replace the batteries or install correctly.
Parental Control setting is turned off.
News or sports event being broadcast.
Ratings not set.
POSSIBLE SOLUTION
Connect the AC power cord to
the AC outlet.
Try another channel.
Check picture control adjustments.
Check for source of reception disturbance.
Check CATV connection or VHF/UHF antenna.
Try another channel.
A Cable box needs to be used (if desired).
Check for source of reception disturbance.
Check all CATV connections.
Set AIR/CATV option to CATV.
Contact your Cable TV company.
Set AIR/CATV option to CATV.
Try another channel.
Press MUTE button again.
Check for source of reception disturbance.
Check CATV connection or VHF/UHF antenna.
Increase volume.
Tune to a new channel.
Set Sleep Timer to Off.
Check breaker.
Check CATV or VHF/UHF antenna connection.
Try another channel.
Turn Closed Captioning on.
Operate within 20 feet or reduce
the light in the room.
at the sensor.
Turn Parental Control setting on.
Parental Control does not work with news or
sporting events.
Set ratings as desired.
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