Table of Contents
Advertisement
Troubleshooting
Refer to the symptoms and solutions listed below before sending the camera for repairs.
If the problem persists, contact your local reseller or service center.
Symptom
The power does not
come on.
The batteries or cam-
era feels warm.
The start-up screen
blinks after powering
up.
The recorded video
clips do not have
sound.
Even if I press the
shutter button, the
camera does not
shoot.
The camera cannot
focus.
Files cannot be
deleted.
Cannot download
images.
EN-38
Cause
The batteries are not loaded.
The batteries are exhausted.
Long period of continuous use of
the camera or the flash.
The rechargable batteries have
reached their effective life.
This camera does not have a
built-in speaker so that you can
not play back sound with the
camera.
The shutter button is not pressed
all the way down.
The internal memory or memory
card does not have any free
capacity.
The flash is charging.
The memory card is
write-protected.
The lens is dirty.
The distance to the subject is smaller
than the effective range.
The file is protected.
The memory card is
write-protected.
The free space on the hard disk in
your computer may be
insufficient.
Solutions / Corrective
Actions
Load the batteries correctly.
Replace with a new set of
batteries.
Please use only rechargeable
batteries.
Replace with a new set of
rechargable batteries.
Press the shutter button all the
way down.
Insert a new memory card, or
delete unwanted files.
Wait until the status LED turns
green.
Remove the write-protection.
Wipe clean with a soft, dry cloth
or lens paper.
Get your subject within the effec-
tive focus range.
Cancel protection.
Remove the write-protection.
Check whether the hard disk has a
space for running Windows, and if
the drive for loading image files has
a capacity at least that of the
memory card inserted in the
camera.
Advertisement
Table of Contents
