Care & Maintenance; Troubleshooting; Technical Support; Warning - VTech V.Smile: Elmo’s World User Manual

User manual
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CARE & MAINTENANCE
1. Keep your V.Smile™ clean by wiping it with a slightly damp cloth.
Never use solvents or abrasives.
2. Keep it out of direct sunlight and away from direct sources of heat.
3. Remove the batteries when not using it for an extended period of time.
4. Avoid dropping it. Never try to dismantle it.
5. Always keep the V.Smile™ away from water.

WARNING

A very small percentage of the public, due to an existing condition, may
experience epileptic seizures or momentary loss of consciousness when
viewing certain types of flashing colors or patterns, especially on television.
While the V.Smile™ TV Learning System does not contribute to any
additional risks, we do recommend that parents supervise their children
while they play video games. If your child experiences dizziness, altered
vision, disorientation, or convulsions, discontinue use immediately and
consult your physician.
Please note that focusing on a television screen at close range and
handling a joystick for a prolonged period of time may cause fatigue or
discomfort. We recommend that children take a 15 minute break for every
hour of play.

TROUBLESHOOTING

Please note that if you try to insert or remove a Smartridge™ without first
turning the unit OFF, you may experience a malfunction. If this happens,
and the unit does not respond to pressing the ON / OFF / RESTART
buttons, disconnect the AC adaptor from the main unit or remove the
batteries. Then, reconnect the adaptor, or reinstall the batteries. If the
unit still does not respond, press the RESET button at the bottom of the
unit, using a pen.

TECHNICAL SUPPORT

If you have a problem that cannot be solved by using this manual, we
encourage you to visit us online or contact our Consumer Services
Department with any problems and/or suggestions that you might have.
A support representative will be happy to assist you.
Before requesting support, please be ready to provide or include the
information below:
• The name of your product or model number (the model number is
typically located on the back or bottom of your product).
• The actual problem you are experiencing.
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• The actions you took right before the problem occurred.

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