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TROUBLESHOOTING
Please note that if you try to insert or remove a Smartridge™ without
first turning the unit OFF, you may experience a malfunction. If this
happens, and the unit does not respond to pressing the ON/OFF/RE-
START buttons, disconnect the AC adaptor from the main unit or re-
move the batteries. Then, reconnect the adaptor, or reinstall the batter-
ies. If the unit still does not respond, press the RESET button at the
bottom of the unit, using a pen.
TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual, we
encourage you to visit us online or contact our Consumer Services
Department with any problems and/or suggestions that you might have.
A support representative will be happy to assist you.
Before requesting support, please be ready to provide or include the
information below:
•
The name of your product or model number (the model number is
typically located on the back or bottom of your product).
•
The actual problem you are experiencing.
•
The actions you took right before the problem.
If you wish to buy additional joysticks for your V.Smile™ TV Learning
System, please visit us online, or contact our Consumer Services De-
partment.
Internet: www.vtechkids.com
Phone:
1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
OTHER INFO
DISCLAIMER AND LIMITATION OF LIABILITY
®
VTech
Electronics North America, L.L.C. and its suppliers assume no
responsibility for any damage or loss resulting from the use of this hand-
®
book. VTech
Electronics North America, L.L.C. and its suppliers as-
sume no responsibility for any loss or claims by third parties that may
arise through the use of this software. VTech
L.L.C. and its suppliers assume no responsibility for any damage or
loss caused by deletion of data as a result of malfunction, dead bat-
tery, or repairs. Be sure to make backup copies of important data on
®
Electronics North America,
11
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