Chamberlain Whisper Drive Security+ 248739 Owner's Manual
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Chamberlain Whisper Drive Security+ 248739 Owner's Manual

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GARAGE DOOR OPENER
Model 248739
For Residential Use Only
Owner's Manual
■ Please read this manual and the enclosed safety materials carefully!
■ Fasten the manual near the garage door after installation.
■ The door WILL NOT CLOSE unless The Protector System
■ Periodic checks of the opener are required to ensure safe operation.
■ The model number label is located on the left side panel of your opener.
®
Elmhurst, Illinois 60126-1196
®
is connected and properly aligned.
The Chamberlain Group, Inc.
845 Larch Avenue
www.chamberlain.com

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Summary of Contents for Chamberlain Whisper Drive Security+ 248739

  • Page 1 The Chamberlain Group, Inc. 845 Larch Avenue Elmhurst, Illinois 60126-1196 www.chamberlain.com ® GARAGE DOOR OPENER Model 248739 For Residential Use Only Owner’s Manual ■ Please read this manual and the enclosed safety materials carefully! ■ Fasten the manual near the garage door after installation.

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Introduction Adjustment 28-30 Safety Symbol and Signal Word Review ....2 Adjust the UP and DOWN Travel Limits ... . . 28 Preparing Your Garage Door.

  • Page 3: Preparing Your Garage Door

    Preparing Your Garage Door Before you begin: To prevent possible SERIOUS INJURY or DEATH: • Disable locks. • ALWAYS call a trained door systems technician if • Remove any ropes connected to garage door. garage door binds, sticks, or is out of balance. An •...

  • Page 4: Planning

    Planning Identify the type and height of your garage door. Survey • Do you have an access door in addition to the garage your garage area to see if any of the conditions below door? If not, Model 7702CB Emergency Key Release is apply to your installation.

  • Page 5: Planning

    Planning (Continued) ONE-PIECE DOOR INSTALLATIONS Without a properly working safety reversal system, • Generally, a one-piece door does not require persons (particularly small children) could be reinforcement. If your door is lightweight, refer to the SERIOUSLY INJURED or KILLED by a closing garage information relating to sectional doors in Installation door.

  • Page 6: Carton Inventory

    Carton Inventory Your garage door opener is packaged in one carton which Parts may be stuck in the foam. Hardware for assembly and installation is shown on the next page. Save the carton contains the motor unit and all parts illustrated below. Accessories will depend on the model purchased.

  • Page 7: Hardware Inventory

    Hardware Inventory Separate all hardware and group as shown below for the assembly and installation procedures. ASSEMBLY HARDWARE Lock Nut Spring/Trolley Nut (1) Lock Washer 1/4"-20 (2) 3/8" (1) 3/8" (1) Bolt 1/4"-20x1-3/4" (2) Master Link (1) Idler Bolt (1) Trolley Threaded Shaft (1) INSTALLATION HARDWARE Carriage Bolt...

  • Page 8: Assemble The Rail And Install The Trolley

    ASSEMBLY STEP 1 Assemble the Rail and Install the Trolley To prevent INJURY from pinching, keep hands and fi ngers away from the joints while assembling the rail. To avoid installation diffi culties, do not run the garage door opener until instructed to do so. The front rail has a cut out “window”...

  • Page 9: Fasten The Rail To The Motor Unit

    ASSEMBLY STEP 2 Fasten the Rail to the Motor Unit To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the • Insert a 1/4"-20x1-3/4" bolt into the cover protection opener. bolt hole on the back end of the rail as shown. Tighten securely with a 1/4"-20 lock nut.

  • Page 10: Install The Belt And Attach The Belt Cap Retainer

    ASSEMBLY STEP 4 Install the Belt and Attach the Belt Cap To avoid possible SERIOUS INJURY to fi ngers from Retainer moving garage door opener: • ALWAYS keep hand clear of sprocket while 1. Pull the belt around the idler pulley and toward the operating opener.

  • Page 11: Set The Tension

    ASSEMBLY STEP 5 Set the Tension • Insert a screwdriver tip into one of the nut ring slots and brace it fi rmly against the trolley. • Place a 7/16" open end wrench on the square end. Square Rotate the nut about 1/4 turn until the spring releases and snaps the nut ring against the trolley.

  • Page 12: Determine The Header Bracket Location

    INSTALLATION STEP 1 Unfi nished OPTIONAL Ceiling CEILING Determine the Header Bracket Location MOUNT HEADER Header Wall BRACKET Vertical Centerline of Garage Door To prevent possible SERIOUS INJURY or DEATH: Structural • Header bracket MUST be RIGIDLY fastened to Supports structural support on header wall or ceiling, otherwise garage door might NOT reverse when required.

  • Page 13: Install The Header Bracket

    INSTALLATION STEP 2 Wall Mount Install the Header Bracket You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided).

  • Page 14: Attach The Rail To The Header Bracket

    INSTALLATION STEP 3 Attach the Rail to the Header Bracket • Position the opener on the garage fl oor below the header bracket. Use packing material as a protective base. NOTE: If the door spring is in the way, you will need help.

  • Page 15: Position The Opener

    INSTALLATION STEP 4 Position the Opener To prevent damage to garage door, rest garage door opener rail on 2x4 placed on top section of door. Follow instructions which apply to your door type as illustrated. SECTIONAL DOOR OR ONE-PIECE DOOR WITH TRACK A 2x4 laid fl...

  • Page 16: Hang The Opener

    INSTALLATION STEP 5 Hang the Opener To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural Three representative installations are shown. Yours may supports of the garage. Concrete anchors MUST be be different. Hanging brackets should be angled used if installing ANY brackets into masonry.

  • Page 17: Install The Door Control

    INSTALLATION STEP 6 Install the Door Control To prevent possible SERIOUS INJURY or DEATH from electrocution: Locate door control within sight of door at a minimum height of 5 feet (1.5 m) where small children cannot • Be sure power is NOT connected BEFORE installing door control.

  • Page 18: Install The Battery Backup

    INSTALLATION STEP 7 Install the Lights To prevent possible OVERHEATING of the endpanel or light socket: • Press the release tabs on both sides of lens. Gently rotate lens back and downward until the lens hinge is in • DO NOT use short neck or specialty light bulbs. the fully open position.

  • Page 19: Electrical Requirements

    INSTALLATION STEP 9 Electrical Requirements To prevent possible SERIOUS INJURY or DEATH from electrocution or fi re: To avoid installation diffi culties, do not run the opener at this time. • Be sure power is NOT connected to the opener, and disconnect power to circuit BEFORE removing To reduce the risk of electric shock, your garage door cover to establish permanent wiring connection.

  • Page 20: Install The Protector System

    INSTALLATION STEP 10 Install The Protector System ® Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor. The safety reversing sensor must be connected and To prevent SERIOUS INJURY or DEATH from a closing aligned correctly before the garage door opener will garage door: move in the down direction.
  • Page 21 INSTALLING THE BRACKETS Figure 1 DOOR TRACK MOUNT (RIGHT SIDE) Be sure power to the opener is disconnected. Install and align the brackets so the sensors will face each other Door across the garage door, with the beam no higher than Track 6"...
  • Page 22 Figure 5 MOUNTING AND WIRING THE SAFETY REVERSING SENSORS Mounting: Wing Nut • Slide a 1/4"-20x1/2" carriage bolt head into the slot on each sensor. Use wing nuts to fasten sensors to brackets, with lenses pointing toward each other across the door. Be sure the lens is not obstructed by a Carriage Bolt bracket extension (Figure 5).
  • Page 23 Connect to garage door opener: • Strip 7/16" (11 mm) of insulation from each set of wires. Separate white and white/black wires suffi ciently to connect to the opener quick-connect terminals. Twist like colored wires together. Insert wires into quick-connect holes: white to white and white/black to grey (Figure 10).

  • Page 24: Fasten The Door Bracket

    INSTALLATION STEP 11 Fasten the Door Bracket Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE installation Follow instructions which apply to your door type as of door bracket. Contact your door manufacturer for illustrated below or on the following page. reinforcement kit.
  • Page 25 ONE-PIECE DOORS Please read and comply with the warnings and reinforcement instructions on the previous page. They apply to one-piece doors also. HARDWARE SHOWN ACTUAL SIZE • Center the door bracket on the top of the door, in line with the header bracket as shown. Mark either the left and right, or the top and bottom holes.
  • Page 26 Pulley INSTALLATION STEP 12 8" (20 cm) min. Connect Door Arm to the Trolley Follow instructions which apply to your door type as Trolley Outer Inner Stop Bolt illustrated below and on the following page. Trolley Trolley Ring SECTIONAL DOORS ONLY Clevis Pin Fastener 5/16"x1"...

  • Page 27: Connect The Door Arm To The Trolley

    ALL ONE-PIECE DOORS Figure 5 CORRECT INCORRECT 1. Assemble the door arm, Figure 5: IMPORTANT: The groove on the straight door arm Straight MUST face away from the curved door arm (Figure 5). Straight Door Door • Fasten the straight and curved door arm sections Curved Curved together to the longest possible length (with a 2 or...

  • Page 28: Adjustment

    ADJUSTMENT STEP 1 Adjust the UP and DOWN Travel Limits Without a properly installed safety reversal system, persons (particularly small children) could be Limit adjustment settings regulate the points at which the SERIOUSLY INJURED or KILLED by a closing garage door will stop when moving up or down.

  • Page 29: Adjust The Force

    ADJUSTMENT STEP 2 Adjust the Force Without a properly installed safety reversal system, Force adjustment controls are located on the right panel persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage of the motor unit. Force adjustment settings regulate the door.

  • Page 30: Test The Safety Reversal System

    ADJUSTMENT STEP 3 Test the Safety Reversal System Without a properly installed safety reversal system, persons (particularly small children) could be TEST SERIOUSLY INJURED or KILLED by a closing garage • With the door fully open, place a 1-1/2" (3.8 cm) board door.

  • Page 31: Operation

    OPERATION IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL WARNINGS 9. If one control (force or travel limits) is adjusted, the AND INSTRUCTIONS. other control may also need adjustment. 2. ALWAYS keep remote controls out of reach of 10.

  • Page 32: Using Your Garage Door Opener

    Using Your Garage Door Opener The opener lights will turn on under the following ® Your Security✚ opener and hand-held remote control conditions: when the opener is initially plugged in; when have been factory-set to a matching code which changes power is restored after interruption;...

  • Page 33: Using The Wall-Mounted Door Control

    Using the Wall-Mounted Door Control To Open the Door Manually THE MULTI-FUNCTION DOOR CONTROL Press the lighted push button to open or close the door. Press again Push To prevent possible SERIOUS INJURY or DEATH from Button to reverse the door during the a falling garage door: closing cycle or to stop the door •...

  • Page 34: Care Of Your Opener

    Care of Your Opener THE REMOTE CONTROL BATTERY LIMIT AND FORCE ADJUSTMENTS: Weather conditions may cause some minor changes in To prevent possible SERIOUS INJURY or DEATH: door operation requiring some re-adjustments, particularly • NEVER allow small children near batteries. during the fi...

  • Page 35: Having A Problem? (Troubleshooting)

    Having a Problem? (Troubleshooting) 1. My door will not close and the light bulbs blink on my motor unit: The safety reversing sensor must be Bell Wire connected and aligned correctly before the garage door opener will move in the down direction. •...

  • Page 36: Diagnostic Chart

    Bell Wire Diagnostics Located On Motor Unit Installed Safety Reversing LED or Sensor Diagnostic “Learn” Button Your garage door opener is programmed with self- diagnostic capabilities. The “Learn” button/diagnostic LED Safety Reversing Sensor will fl ash a number of times then pause signifying it has found a potential issue.

  • Page 37: Programming

    PROGRAMMING NOTICE: If this Security ✚ ® garage door opener is operated with a non-rolling code remote control, the technical measure in the receiver of the garage door opener, which provides security against code-theft devices, will be circumvented. The owner of the copyright in the garage door opener does not authorize the purchaser or supplier of the non-rolling code remote control to circumvent that technical measure.

  • Page 38: To Add, Reprogram Or Change A Keyless Entry Pin

    To Add, Reprogram or Change a Keyless Entry PIN NOTE: Your new Keyless Entry must be programmed to operate your garage door opener. USING THE “LEARN” BUTTON USING THE MULTI-FUNCTION DOOR CONTROL 1. Press and release the “learn” NOTE: This method requires two people if the Keyless button on motor unit.

  • Page 39: Repair Parts

    REPAIR PARTS Rail Assembly Parts KEY PART NO. NO. DESCRIPTION 4A1008 Master link kit 41C5141-2 Complete trolley assembly 41A5665-2 Complete rail 41B4103 Spring trolley nut 144C54 Idler pulley 41A5250 Full belt assembly 41D598-1 “U” bracket NOT SHOWN Installation Parts 183A163 Wear pads KEY PART NO.

  • Page 40: Motor Unit Assembly Parts

    Motor Unit Assembly Parts LIMIT SWITCH (Down) Contact Brown ASSEMBLY Wire Grey Wire Drive Gear Center Limit (Up) Yellow Wire Contact Contact KEY PART KEY PART NO. NO. DESCRIPTION NO. NO. DESCRIPTION 41A4371 Belt cap retainer 41A5525-4 Cover 41A4885-5 Gear and sprocket assembly. 41A2818 Limit switch drive &...

  • Page 41: Accessories

    Garage Door Monitor: CLDM1 or from anywhere in their home Monitors the status of your with an additional Chamberlain garage door from inside Security✚ ® remote. your home.

  • Page 42: Notes

    NOTES...

  • Page 43: Notes

    NOTES...

  • Page 44: Repair Parts And Service

    10 YEAR BELT LIMITED WARRANTY & LIFETIME MOTOR LIMITED WARRANTY The Chamberlain Group, Inc. (“Seller”) warrants to the fi rst retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defect in materials and/or workmanship for a period of one year from the date of purchase, and that the belt is free from defect in materials and/or workmanship for a period of 10 years from the date of purchase and that the motor is free from defect in materials and/or workmanship for the lifetime of the product.

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