Lenovo ThinkCentre M72z Hardware Maintenance Manual

Lenovo ThinkCentre M72z Hardware Maintenance Manual

Machine types: 3512, 3528, 3533, 3535, 3536, 3537, 3538, 3539, 3543, 3548, 3549, 3553, 3554, 3556, 3558, and 3559
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ThinkCentre
Hardware Maintenance Manual
Machine Types: 3512, 3528, 3533, 3535, 3536, 3537, 3538, 3539,
3543, 3548, 3549, 3553, 3554, 3556, 3558, and 3559.

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Summary of Contents for Lenovo ThinkCentre M72z

  • Page 1 ThinkCentre Hardware Maintenance Manual Machine Types: 3512, 3528, 3533, 3535, 3536, 3537, 3538, 3539, 3543, 3548, 3549, 3553, 3554, 3556, 3558, and 3559.
  • Page 3 ThinkCentre Hardware Maintenance Manual Machine Types: 3512, 3528, 3533, 3535, 3536, 3537, 3538, 3539, 3543, 3548, 3549, 3553, 3554, 3556, 3558, and 3559.
  • Page 4 “Safety information” on page 3 and Appendix A “Notices” on page 115. First Edition (May 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software are delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
  • Page 5: Table Of Contents

    ..Chapter 7. Symptom-to-FRU Index . . 57 Lenovo Welcome....Hard disk drive boot error ..
  • Page 6 Replacing the card reader ..BIOS levels ....Opening the system board shield window ..Flash update procedures .
  • Page 7: Chapter 1. About This Manual

    111 are not specific to any machine type. These chapters are applicable to all ThinkCentre computers. Before servicing a Lenovo computer product, be sure to read “Important Safety Information” on page 1. The Symptom-to-FRU Index and Additional Service Information chapters are not specific to any machine type and are applicable to all ThinkCentre computers.
  • Page 8 ThinkCentre Hardware Maintenance Manual...
  • Page 9: Chapter 2. Safety Information

    Observe the following rules when working on electrical equipment. © Copyright Lenovo 2012...
  • Page 10 Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.
  • Page 11: Safety Inspection Guide

    Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide.
  • Page 12: Grounding Requirements

    • Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. • Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices.
  • Page 13 • When possible, use one hand only to connect or disconnect signal cables. • Never turn on any equipment when there is evidence of fire, water, or structural damage. • Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
  • Page 14 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
  • Page 15 Chapter 2 Safety information...
  • Page 16 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) PERIGO ThinkCentre Hardware Maintenance Manual...
  • Page 17 A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. •...
  • Page 18 • Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à radiação de laser. Não existem peças que podem ser consertadas no interior do dispositivo. • A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exposição prejudicial à...
  • Page 19 Chapter 2 Safety information...
  • Page 20 ThinkCentre Hardware Maintenance Manual...
  • Page 21 Chapter 2 Safety information...
  • Page 22 DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
  • Page 23 Connexion Déconnexion 1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises. unités. 3. Débranchez les câbles d'interface des connecteurs. 3. Branchez les câbles d'interface sur des connecteurs. 4.
  • Page 24 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ATTENTION: Soulevez la machine avec précaution. ATTENTION: L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs cordonsd'alimentation.
  • Page 25 • Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. • Zum Installieren, Transportieren und Öffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gemäß...
  • Page 26 Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel verwenden. Strahlungsbereich meiden. ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen.
  • Page 27 Chapter 2 Safety information...
  • Page 28 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. •...
  • Page 29 • Se possibile, utilizzare solo una mano per collegare o scollegare i cavi di segnale. • Non accendere assolutamente apparecchiature in presenza di incendi, perdite d'acqua o danno strutturale. • Scollegare i cavi di alimentazione, i sistemi di telecomunicazione, le reti e il modem prima di aprire i coperchi del dispositivo, salvo istruzioni contrarie relative alle procedure di installazione e configurazione.
  • Page 30 PERICOLO Alcune unità laser contengono un diodo laser di Classe 3A o Classe 3B. Tener presente quanto segue: Aprendo l'unità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente con strumenti ottici ed evitare l'esposizione al fascio. ≥18 kg ≥32 kg ≥55 kg ATTENZIONE:...
  • Page 31 Chapter 2 Safety information...
  • Page 32 PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. •...
  • Page 33 • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración. • Conecte y desconecte los cables, como se describe en la tabla siguiente, cuando instale, mueva o abra las cubiertas de este producto o de los dispositivos conectados.
  • Page 34 Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg...
  • Page 35: Chapter 3. General Information

    Input frequency range: 50 to 60 Hz Lenovo ThinkVantage Tools ® The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely. © Copyright Lenovo 2012...
  • Page 36: Lenovo Welcome

    To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. The following table lists the programs that you can access from the Lenovo ThinkVantage Tools program. To access a program, double-click the corresponding icon.
  • Page 37: Additional Information Resources

    You can find the following information: • CRU removal and installation instructions • Publications • Troubleshooting information • Parts information • Downloads and drivers • Links to other useful sources of information To access this information, go to: http://www.lenovo.com/support Chapter 3 General information...
  • Page 38 ThinkCentre Hardware Maintenance Manual...
  • Page 39: Chapter 4. General Checkout

    • Machine type and model • Processor or hard disk drive upgrades • Failure symptom – Do diagnostics indicate a failure? – What, when, where, single, or multiple systems? – Is the failure repeatable? – Has this configuration ever worked? © Copyright Lenovo 2012...
  • Page 40 – If it has been working, what changes were made prior to it failing? – Is this the original reported failure? • Diagnostics version – Type and version level • Hardware configuration – Print (print screen) configuration currently in use –...
  • Page 41: Chapter 5. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety , Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...
  • Page 42: Troubleshooting Procedure

    • If the diagnostic programs detect a hardware failure, contact the Lenovo Customer Support Center. See “Additional information resources” on page 31 for more information. • If you are unable to run the diagnostic programs, contact the Lenovo Customer Support Center. See “Additional information resources” on page 31 for more information.
  • Page 43: Troubleshooting

    Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms. If the symptom your computer is experiencing occurred immediately after a new hardware option or new software installed, do the following before referring to the troubleshooting information: 1.
  • Page 44: Cd Problems

    • Some models have a front audio panel you can use to adjust volume. If you have a front audio panel, verify that the volume is not set too low. • Verify that your external speakers (and headphones, if used) are connected to the correct audio connector on the computer.
  • Page 45: Dvd Problems

    • “A CD or DVD does not work” on page 39 • “Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start your computer” on page 39 An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive.
  • Page 46 Black screen instead of DVD video Symptom: Black screen instead of DVD video Actions: • Restart the DVD player program. • Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the diagnostic programs (see “Diagnostics”...
  • Page 47: Intermittent Problems

    • Ensure that a DVD disc is in the drive with the shiny side of the disc facing down. • Ensure that video resolution is set to less than 1152 x 864. • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”.
  • Page 48: The Fingerprint Reader Does Not Work

    If these actions do not correct the problem, have the computer and keyboard serviced. See “Additional information resources” on page 31 for details. The mouse or pointing device does not work Symptom: The mouse or pointing device does not work. Actions: •...
  • Page 49: Monitor Problems

    Monitor problems Note: Many monitors have status-indicator lights and built-in controls for adjusting brightness, contrast, width, height, and other picture adjustments. However, the controls vary from monitor type to monitor type. Select your symptom from the following list: • “Wrong characters appear on the screen” on page 43 •...
  • Page 50: Networking Problems

    problem. Move fluorescent desk lighting or any equipment that produces magnetic fields farther away from the monitor. If this does not correct the problem, do the following: 1. Turn off the monitor. (Moving a color monitor while it is turned on might cause screen discoloration.) 2.
  • Page 51 Actions: Make sure that: • The cable is installed properly. The network cable must be securely connected to both the Ethernet connector of your computer and the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters.
  • Page 52: A Wireless Lan Problem

    If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps Symptom: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps.
  • Page 53: Option Problems

    Bluetooth, a PIM item sent from the Windows 7 operating system system might be saved as a file with the extension contact. Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: •...
  • Page 54: Performance And Lockup Problems

    • Verify that the option and any required device drivers are installed correctly. If these actions do not correct the problem, run the diagnostic programs (see “Diagnostics” on page 51 for instructions). If you need technical assistance, see “Additional information resources” on page 31. Performance and lockup problems Poor performance and lockup problems can be a result of any of the following: •...
  • Page 55: Printer Problems

    • Clean out your Inbox, Sent Items, and Deleted Items folders from your e-mail application. The folder names and procedures vary depending on your e-mail application. If you need assistance, see the help system for your e-mail application. Excessive number of fragmented files Symptom: Excessive number of fragmented files Action: Run the Windows Disk Defragmenter program.
  • Page 56: Software Problems

    • If the serial device has its own On/Off switch, make sure it is in the On position. • If the serial device has an Online switch, make sure it is in the Online position. • If the serial device is a printer, make sure paper is loaded correctly. •...
  • Page 57: Usb Problems

    Windows operating system. Notes: 1. Your computer is preinstalled with either the Lenovo Solution Center program for diagnostic purposes. For more information about the Lenovo Solution Center program, see “Lenovo Solution Center” on page 51. 2. If you are unable to isolate and repair the problem yourself after running the diagnostic program, save and print the log files created by the diagnostic program.
  • Page 58 Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.
  • Page 59: Chapter 6. Using The Setup Utility Program

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: • Power-On Password © Copyright Lenovo 2012...
  • Page 60: Password Considerations

    • Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised.
  • Page 61: Enabling Or Disabling A Device

    2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters.
  • Page 62: Exiting The Setup Utility Program

    3. Select the devices for the Primary Boot Sequence, the Automatic Boot Sequence, and the Error Boot Sequence. Read the information displayed on the right side of the screen. 4. Press F10 to save and exit the Setup Utility program. See “Exiting the Setup Utility program” on page 56. Exiting the Setup Utility program After you finish viewing or changing settings, press Esc to return to the Setup Utility program main menu.
  • Page 63: Chapter 7. Symptom-To-Fru Index

    • Microprocessor(s) connection Check the power cord for continuity. Power cord Check the power-on switch for continuity. Power-on switch Beep symptoms Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during POST. © Copyright Lenovo 2012...
  • Page 64: Post Error Codes

    The following tables describes beep symptoms. Beep Symptom FRU/Action 2 short beeps CMOS setting error Common error code, see the detail failure information in “POST error codes” on page 58. 3 short and 1 long beeps DRAM memory error Perform the following actions in order. 1.
  • Page 65: Miscellaneous Error Conditions

    Miscellaneous error conditions Message/Symptom FRU/Action Changing display colors Display/Monitor Computer will not power-off. See “Hard disk drive boot 1. Power Switch error” on page 57. 2. System Board 3. Riser card, if installed. Computer will not RPL from server 1. Ensure that network is in startup sequence as first device or first device after diskette.
  • Page 66: Undetermined Problems

    Message/Symptom FRU/Action Non-system disk or disk error-type message with a 1. Diskette Drive known-good diagnostic diskette. 2. System Board 3. Diskette Drive Cable 1. Display Other display symptoms not listed above (including blank or illegible display) 2. System Board Power-on indicator or hard disk drive in-use light not on, 1.
  • Page 67 d. Extended video memory e. External Cache f. External Cache RAM g. Hard disk drive h. Diskette drive 3. Power-on the computer to re-test the system. 4. Repeat steps 1 through 3 until you find the failing device or adapter. If all devices and adapters have been removed, and the problem continues, replace the system board.
  • Page 68 ThinkCentre Hardware Maintenance Manual...
  • Page 69: Chapter 8. Locations

    Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, control, and indicator locations” on page 63 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1. Front connector, control, and indicator locations © Copyright Lenovo 2012...
  • Page 70: Locating Connectors On The Rear Of Your Computer

    Integrated Microphone Hard disk drive activity indictor Integrated camera indicator Brightness-up / Auto-adjusting control Integrated camera block shield Brightness-down control Liquid crystal display (LCD) panel Frame stand Power switch Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 64 shows the locations of the connectors on the rear of your computer.
  • Page 71 PS/2 mouse connector (optional) USB connector (USB port 1) Serial port Chapter 8 Locations...
  • Page 72: Locating Major Frus And Crus

    Locating major FRUs and CRUs Figure 3 “Locating major FRUs and CRUs” on page 67 shows the locations of the major FRUs and CRUs in the computer. To remove the computer cover, see “Removing the computer cover” on page 79. ThinkCentre Hardware Maintenance Manual...
  • Page 73 Figure 3. Locating major FRUs and CRUs Chapter 8 Locations...
  • Page 74 The following table lists the major FRUs shown in Figure 3 “Locating major FRUs and CRUs” on page 67 and identifies which FRUs are also self-service CRUs or optional-service CRUs. Notes: • Self-service CRUs: These CRUs unplug or are secured by no more than two screws. Examples of these types of CRUs include the keyboard, the mouse, any USB device, and the power cord.
  • Page 75: Looking Up Fru Information

    Looking up FRU information For detailed FRU information, such as the FRU part numbers and supported computer models, go to: http:/www.lenovo.com/serviceparts-lookup Chapter 8 Locations...
  • Page 76: System Board Parts And Connectors

    System board parts and connectors The following illustration shows the locations of the system board parts and connectors. Figure 4. System board part and connector locations Integrated camera cable connector SATA connector Memory slots (2) Microprocessor fan connector Battery SATA connector Card reader connector Optical drive power connector/Hard disk drive power connector...
  • Page 77: Chapter 9. Replacing Frus

    5. Remove the screw that secures the system stand hinge cover, and then lift the system stand hinge cover up and remove it from the computer. © Copyright Lenovo 2012...
  • Page 78 Figure 5. Removing the system stand hinge cover 6. To reinstall the system stand hinge cover, place the system stand hinge cover on the computer so that the two plastic tabs on the hinge cover align with the corresponding holes in the computer. Figure 6.
  • Page 79: Removing And Reinstalling The System Stand

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the system stand.
  • Page 80 3. Remove the two screws that secure the system stand, and then lift the system stand up and remove it from the computer. Figure 8. Removing the system stand 4. To reinstall the system stand, align the two screw holes with the corresponding holes in the chassis, and then install the two screws to secure the system stand to the computer.
  • Page 81: Removing And Reinstalling The Monitor Stand

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the monitor stand.
  • Page 82: Removing And Reinstalling The Frame Stand

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the frame stand.
  • Page 83 Figure 12. Removing the frame stand Chapter 9 Replacing FRUs...
  • Page 84 6. To reinstall the frame stand, place the frame stand on the computer so that the screw hole aligns with the corresponding hole in the computer. Figure 13. Reinstalling the frame stand to the computer 7. Reinstall the four screws to secure the frame stand to the computer. ThinkCentre Hardware Maintenance Manual...
  • Page 85: Removing The Computer Cover

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the computer cover.
  • Page 86 Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the hard disk drive. To replace the hard disk drive, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
  • Page 87 Figure 16. Removing the hard disk drive 6. Remove the four screws on the hard disk drive bracket, then remove the hard disk drive out of the bracket. Do not touch the circuit board on the bottom of the hard disk drive. Figure 17.
  • Page 88: Replacing The Optical Drive

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the optical drive.
  • Page 89: Removing The Vesa Mount Bracket

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the VESA mount bracket.
  • Page 90: Replacing The Rear I/O Assembly

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the rear I/O assembly.
  • Page 91 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or cloth on the desk or other flat surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up.
  • Page 92: Removing And Reinstalling The System Board Shield

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the system board shield.
  • Page 93: Replacing The Power Supply

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the power supply.
  • Page 94: Replacing The Microprocessor Fan

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the microprocessor fan.
  • Page 95: Replacing The Heat Sink Assembly

    1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or cloth on the desk or other flat surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up.
  • Page 96 Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the heat sink assembly. CAUTION: The heat sink and fan assembly might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.
  • Page 97: Replacing The Microprocessor

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the microprocessor. CAUTION: The heat sink and fan assembly might be very hot.
  • Page 98 Figure 28. Opening the retainer to access the microprocessor 8. Lift the microprocessor straight up and out of the socket. Notes: a. Your microprocessor and socket might look different from the one illustrated. b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle on one corner of the microprocessor or note the orientation of the notches on the microprocessor.
  • Page 99 Figure 30. Removing the microprocessor 9. Make sure that the small handle is in the raised position and the microprocessor retainer is fully open. 10. Hold the new microprocessor and align the notches on it with the alignment keys in the microprocessor socket, or align the small triangle on one corner of the new microprocessor with the corresponding beveled corner of the microprocessor socket.
  • Page 100: Replacing The Card Reader

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the card reader.
  • Page 101: Opening The System Board Shield Window

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to open and close the system board shield window.
  • Page 102: Replacing The Battery

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the battery. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration).
  • Page 103: Replacing The Inverter

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the inverter. To replace the inverter, do the following: 1.
  • Page 104: Installing Or Replacing A Memory Module

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module.
  • Page 105 4. Locate the memory slots on the system board. See “Locating major FRUs and CRUs” on page 66. 5. Remove the system board shield or open the system board shield window to get access to the battery. See “Removing and reinstalling the system board shield” on page 86 or “Opening the system board shield window”...
  • Page 106: Replacing The Internal Speakers

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the internal speakers.
  • Page 107: Replacing The Integrated Camera

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the integrated camera.
  • Page 108: Replacing The System Board

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the system board.
  • Page 109 Figure 40. Removing the seven screws that secure the system board to the main bracket 13. Place the new system board into the chassis and align the screw holes with those in the chassis. 14. Reinstall the seven screws that secure the system board to the main bracket. 15.
  • Page 110: Replacing The Lcd Panel

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the LCD panel.
  • Page 111 Figure 42. Removing the frame stand 5. Locate the LCD panel in the computer. See “Locating major FRUs and CRUs” on page 66. 6. Remove the optical drive. See “Replacing the optical drive” on page 82. 7. Remove the inverter. See “Replacing the inverter” on page 97. 8.
  • Page 112 11. Remove all the 15 screws that secure the computer main bracket to the front bezel. Figure 44. Removing all the 15 screws that secure the computer main bracket to the front bezel 12. Note the locations of all cable connections that prevent you from lifting the computer main bracket, and disconnect all cables.
  • Page 113 Figure 46. Reinstalling all the 15 screws that secure the computer main bracket to the front bezel 19. Reconnect the LCD panel cable from the system board. See “System board parts and connectors” on page 70. Figure 47. Reconnect the LCD panel cable to the system board 20.
  • Page 114: Replacing The Wi-Fi Card

    Safety , Warranty, and Setup Guide that came with your computer. To obtain a copy of the Safety , Warranty, and Setup Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the WI-FI card.
  • Page 115: Completing The Parts Replacement

    Figure 49. Removing the WI-FI card 9. Insert the notched end of the new WI-FI card into the mini PCI Express slot. Press the new WI-FI card firmly, and then pivot the WI-FI card to align the screw hole in the new WI-FI card with that in the system board.
  • Page 116 Setup Utility program. Refer to Chapter 6 “Using the Setup Utility program” on page 53. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 117: Chapter 10. Additional Service Information

    – Start the Setup Utility. – Select Standard CMOS Features. • Sources for obtaining the latest level BIOS available 1. Lenovo support web site: http://www.lenovo.com/support/ 2. Lenovo Customer Support Center 3. Levels 1 and 2 Support To update (flash) the BIOS, see “Flash update procedures” on page 111.
  • Page 118: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure.
  • Page 119: Power Management

    4. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and pin 3). 5. Install the computer cover and reconnect all cables and power cords that were disconnected. See “Completing the parts replacement” on page 109. 6.
  • Page 120 ThinkCentre Hardware Maintenance Manual...
  • Page 121: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 122: Television Output Notice

    Macrovision Corporation. Reverse engineering or disassembly is prohibited. European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkVantage Microsoft and Windows are trademarks of the Microsoft group of companies.
  • Page 123: Index

    Administrator FRU locations considerations FRU part numbers 63, 69 Power-On Password setting, changing, deleting passwords, using physical specifications hard disk drive, replacing power supply, replacing heat sink assembly, replacing Power-On, Password © Copyright Lenovo 2012...
  • Page 124 rear connectors television output notice rear I/O assembly, replacing temporary startup device recovering the BIOS, updating (flashing) 111–112 a POST/BIOS update failure trademarks recovery troubleshooting, basic boot-block troubleshooting, diagnostics removing system board shield VESA mount bracket removing computer cover updating removing the frame stand (flashing) the BIOS removing the system stand hinge cover...

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