Performing A Printer Self-Test; Obtaining Technical Support - Dymo LabelWriter User Manual

Maintenance and Troubleshooting

Performing a Printer Self-Test

If you experience problems with broken characters or other print quality issues, you should perform
a printer self-test. The self-test verifies that all elements of the print head are in working condition.
To perform a self test for the LabelWriter EL40, EL60, Turbo, and 300
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2
3
4
To perform a self-test for LabelWriter 310, 315, and 320
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2
3
To perform a self-test for the LabelWriter 330 and 330 Turbo
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2
3

Obtaining Technical Support

If you experience problems with the set up or use of your printer, carefully read this manual and
consult the online Help to make sure you have not missed something that is covered in the
documentation.
If you cannot resolve your problem by consulting the documentation, you can obtain additional
information and assistance from DYMO.
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Turn off the printer using the switch on the back.
Press and hold down the form-feed button.
Turn on the printer and then release the form-feed button.
Your LabelWriter will print vertical lines along the width of the printer. To change the test
pattern being printed, press the form-feed button.
To stop the self test, turn the printer off.
Press and hold down the form-feed button on the front of the LabelWriter for 10 seconds.
The LED light begins flashing red and green, and starts printing vertical lines along the width
of the printer. The test pattern automatically changes every 3/4 inch (19 mm).
Release the form-feed button.
To stop the self-test, press and release the form-feed button.
Press and hold down the form-feed button on the front of the printer for 10 seconds.
Release the form-feed button.
The printer will begin printing vertical lines along the width of the printer. The test pattern will
automatically change every 3/4 inch (19 mm).
To stop the self-test, press and release the form-feed button.