1. Runco may update this list of products excluded from this warranty from time to time at Runco’s sole discretion, but updates to the list of covered products will not apply on a retroactive basis.
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3. Runco Technical Support staff will attempt to correct any minor issues that may be causing the problem. If Runco is unable to resolve the problem through troubleshooting, a Return Material Authorization (RMA) number will be issued for the exchange of the defective product if it is determined that the claim was made within the coverage period of the Standard Limited Warranty.
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Runco model size. If sub pixels have been identified as unacceptable by Runco the LCD will be deemed faulty and will be replaced if reported within the warranty period.
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Runco. The trademarks reproduced in this Runco Owner’s Manual and used on the Runco Products are either owned by Runco or are licensed by Runco. You may not reproduce or use the trademarks without the prior written consent of Runco.
Important Safety Instructions Thank you for your purchase of this quality Runco video product! For the best performance, please read this manual carefully as it is your guide through the menus and operation. WARNING This symbol is intended to alert the user to the presence of CAUTION uninsulated “dangerous voltage”...
Council Directive 2006/95/EC and amended by M1 and C1 on Low Voltage Equipment Safety; EN 60950 “Safety of information technology equipment, including electrical business equipment” The Technical Construction file required by this Directive is maintained at the corporate headquarters of Runco International, LLC, located at 1195 NW Compton Drive, Beaverton, OR 97006-1992.
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FCC PART 15: NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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Notes: Vistage™ Series Flat-Panel Display Installation/Operation Manual...
Table of Contents RuncoCare™ Standard Two Year Limited Warranty ........... iii Important Safety Instructions ..................vii Compliance Information ....................viii 1. Introduction .......................1 About This Manual .......................1 Target Audience .....................1 If You Have Comments About This Manual.............1 Textual and Graphic Conventions ................1 Using This Manual ......................2 Description, Features and Benefits ................3 Key Features and Benefits ..................4...
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Table of Contents Connecting Source Components to the DHD Controller ........18 Connecting an Audio Processor or Secondary Display Device to the DHD Controller (Optional)................22 RS-232 Controller Connection ................23 Ethernet Network Connection ................23 Connecting to AC Power ..................24 Turning on the Power ....................24 4.
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List of Figures 2-1. V-50HD Front-Panel Controls and Indicators ..............5 2-2. V-63HD Front-Panel Controls and Indicators ..............5 2-3. V-50HD/V-63HD Rear Panel ..................6 2-4. DHD Controller Front Panel ..................7 2-5. DHD Controller Rear Panel ...................8 2-6. DHD Controller/V-50HD/V-63HD Remote Control ............9 3-1.
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List of Figures Notes: Vistage™ Series Flat-Panel Display Installation/Operation Manual...
Target Audience out of the V-50HD/V-63HD. Runco has made every effort to ensure that this manual is accurate as of the date it was printed. However, because of ongoing product improvements and customer feedback, it may require updating from time to time. You can always find the latest version of this and other Runco product manuals on-line, at www.Runco.com.
Introduction Graphic Conventions: These symbols appear in numerous places throughout the manual, to emphasize points that you must keep in mind to avoid problems with your equipment or injury: TIPS highlight time-saving short cuts and helpful guidelines for using certain features. NOTES emphasize text with unusual importance or special Note significance.
The Emissive Cell Structure performs best in light-controlled environments and offers amazing black levels and dark-content performance. Because the light sources turn off for black content and because so much content is black, the Runco Vistage Series also offers incredible operating efficiency.
• Optional bottom-mount speaker bar and halo-shaped table stand Parts List Your V-50HD/V-63HD is shipped with the following items. If any items are missing or damaged, please contact your Runco dealer or Runco Customer Service at (800) 23RUNCO. • Vistage™ Series Flat Panel Display and DHD Controller •...
Controls and Functions 2. Controls and Functions Vistage Series at a Glance Figure 2-1 and Figure 2-2 show the V-50HD/V-63HD front-panel controls and indicators. Front-Panel Controls and Indicators Figure 2-1. V-50HD Front-Panel Controls and Indicators Figure 2-2. V-63HD Front-Panel Controls and Indicators Vistage™...
Controls and Functions 1. REMOTE CONTROL SENSOR Receives the signals from the remote control. 2. STANDBY INDICATOR Lights blue to indicate that the V-50HD/V-63HD is in standby mode; otherwise, it is off. 3. DISPLAY STAND Optional accessory for table-top installations. 4.
Controls and Functions The rear-panel connectors reside behind protective cover plates with cable routing slots. Use a Phillips screwdriver to remove the plates in order to connect cables, and to re-attach them afterward. To minimize the amount of space required behind the panel when Note wall-mounted, the connectors are recessed and right-angled relative to the rear panel surface (the AC input faces right and the...
Controls and Functions Figure 2-5 shows the rear connector panel on the DHD Controller. DHD Controller Rear Panel RS-232 Video 1 Video 1 Video 1 Video 1 1 Video 2 Video 2 HDMI Out To Display Video 3 Video 3 HDMI Out PC / Control HDMI 2...
Controls and Functions Figure 2-6 shows the V-50HD/V-63HD remote control, and the paragraphs that follow describe its functionality. V-50HD/V-63HD Remote Control Unit LIGHT RATIO RATIO EXIT MENU CUST CUST COMP HDMI HDMI SCART HDMI HDMI NATIVE 16 : 9 4 : 3 V-WIDE CINEMA V-CINE...
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Controls and Functions 1. IR OUTPUT INDICATOR Lights when a button is pressed to indicate that an IR signal is being transmitted. 2. LIGHT Press to illuminate the buttons. 3. ON / OFF Press to turn the DHD Controller and display on or off. 4.
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Controls and Functions 10. HD 1 (4) / HD 2 (5) Press to select a HD (RGBHV or YPbPr component) input or to enter the numeric character “4” or “5.” 11. COMP (Component) (6) Press to select the Component video input as the source or to enter the numeric character “6.”...
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Controls and Functions Notes: Vistage™ Series Flat-Panel Display Installation/Operation Manual...
Installation 3. Installation Installation must be performed by a qualified custom video Note installation specialist. To install batteries in the remote control: Remote Control 1. Press down the tab on the cover and pull the cover in the direction of the arrow.
Installation Notes on Remote Control • Make sure that there is nothing obstructing the infrared beam between the remote Operation control and the IR receiver on the DHD Controller. • If the effective range of the remote control decreases, or it stops working, replace the batteries with new ones.
In order to easily Synchronization Issues solve this issue, Runco recommends using the DHD Controller with a high-quality audio receiver that has the ability to effectively synchronize audio and video signals.
Installation Ventilation If you are mounting the V-50HD/V-63HD in an enclosure, leave sufficient space on all sides between it and surrounding objects, as shown in Figure 3-1. This allows heat to disperse, maintaining the proper operating temperature. Wall (2") (2") Wall Figure 3-1.
Installation Proceed as follows to connect the DHD Controller to the V-50HD/V-63HD, your video sources, external controller(s) – if present – and AC power. Connections to the V-50HD/V-63HD and To access the rear-panel connectors, use a Phillips screwdriver to loosen the screws DHD Controller securing the protective cover plates (see Figure 2-3) to the panel, then remove the plates.
Installation Connecting Source Connect your video sources to the DHD Controller as shown and described in the Components to the DHD sections that follow. Controller HDMI Source Connections: See Figure 3-3. Use the HDMI inputs whenever possible. Not only does this ensure the best possible picture quality, it provides a communication channel for CEC command messages between the display and source component (if both support CEC).
Installation Component Video Source Connections: Connect your component video sources to the HD1, HD2 and/or Component/SCART inputs as shown in Figure 3-4. Video 1 Video 2 Video 3 RCA-to-BNC adapter COMPONEN T VIDEO OUT DTV-Set-Top Box (DTV-STB) BD/DVD Figure 3-4. Component Video Source Connections Vistage™...
Installation SCART RGBS Source Connections: Connect the green, blue and red outputs from your SCART source to the Component/SCART input on the DHD Controller. Connect the sync output from your SCART source to the Video 1 input on the DHD Controller. See Figure 3-6.
Installation Connecting an Audio The DHD Controller provides a second HDMI output (labeled HDMI Out (Audio Only)) for Processor or Secondary connection to an audio receiver/switching system or secondary display device for Display Device to the DHD monitoring purposes. See Figure 3-8. Controller (Optional) The DHD Controller does not transmit HDMI CEC control Note...
Installation Use a straight-through, 9-pin RS-232 cable to connect a PC or control/automation RS-232 Controller system (if present) to the RS-232 port on the DHD Controller; see Figure 3-9. Connection For more information about using this connection, refer to External Control on page 59. HDMI 3 HDMI 3 RS-232...
Installation Connecting to AC Power The V-50HD/V-63HD ships with two (2), AC power cords: one for the DHD Controller and one for the display. 1. Plug the female end of one of the power cords into the AC receptacle on the rear of the V-50HD/V-63HD (AC 100V ~ 240V);...
Operation 4. Operation To maximize image quality when using the V-50HD/V-63HD with a personal computer, you may need to adjust the display properties of your computer’s video card. To do this Setting the Computer on a Microsoft® Windows®-based PC: Display Properties 1.
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Operation 5. Click the Advanced button and click the Monitor tab on the dialog box. Set the Refresh Frequency to 60Hz and click 1. The native resolution of the V-50HD/V-63HD is 1920 x 1080. Note Other horizontal or vertical resolutions may be scaled upward or downward to fit the display.
Operation To display the Main Menu, press the MENU button on the remote control or DHD Controller front panel (Figure 2-4). Using the On-Screen Menus To select a menu item, use the buttons on the remote control or DHD Controller front panel to highlight it.
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Auto Check for New Firmware, Auto Auto Firmware Upgrade Perform Upgrade, Check for New Firmware Network E-Mail Address, Error Notification, Error Notification to Runco, Periodic Service E-Mail Notification Notification, Customer Information, E-Mail Calibration Data Remote Network Control On / Off...
Operation The Main Menu is the starting point for accessing all DHD Controller functions. Main Menu (You must enter a passcode to access the Calibration and Service menus.) Runco Video Input Source Aspect Ratio Screen Picture Input Position Memory Presets...
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Operation Table 4-1. Aspect Ratio Settings Remote Aspect Ratio Control Description 16:9 16:9 Select 16:9 to view 16:9 DVDs and HDTV programs in their native aspect ratio. 16:9 Image on 16:9 Screen (Display) 4:3 images are stretched horizontally to fit a 16:9 screen. 4:3 Image, stretched to fill 16:9 Screen (Display) 4:3 scales the input signal to fit...
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Operation Table 4-1. Aspect Ratio Settings (continued) Remote Aspect Ratio Control Description Cinema CINEMA Select Cinema to view 2.35:1 source material on a 16:9 screen. The upper and lower 2.35:1 Image on portions of the screen are 16:9 Screen masked, but the geometry of the active image area is not changed.
Color implemented a training program for technicians and installers to use these standards to obtain optimal picture quality from Runco video display devices. Accordingly, Runco Tint recommends that setup and calibration be performed by an ISF certified installation Sharpness technician.
Operation PLUGE patterns vary but generally consist of some combination of black, white and gray areas against a black background. The example above includes two vertical bars and four shaded boxes. Select Brightness from the Picture menu and press ENTER. Adjust the brightness so that: •...
Operation Color Saturation: On your external test pattern source, select a color bar pattern like the one shown in Figure 4-4. Figure 4-4. Typical Color Bar Pattern for Adjusting Color Saturation and Tint 1. Press the MENU button on the remote control or DHD Controller front panel. 2.
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Operation 11.Adjust the color saturation level until the outermost (gray and blue) color bars appear to be a single shade of blue: Tint: Tint or “hue” is essentially the ratio of red to green in the color portion of the image. When tint is decreased, the image appears redder;...
Operation Sharpness: “Sharpness” is the amount of high-frequency detail in the image. To adjust sharpness, select Sharpness from the Picture menu and press ENTER. On your external test pattern source, select a pattern like the one shown in Figure 4-5. Adjust as needed, looking for white edges around the transitions from black to gray and differently-sized lines in the “sweep”...
Operation Height: Select Height from the Input Position menu to change the projected image height. Press to increase the height; press to decrease it. Overscan/Overscan Mode: Overscan pushes the outside edge of the active picture area of the video signal out beyond the edge of the display area. Some television programs are produced based on the assumption that older television sets may not display the outer edges of the broadcast picture area.
Operation Phase (RGB, Component or SCART sources): This control adjusts the phase of the pixel sampling clock relative to the incoming signal. Adjust the phase when an RGB, Component or SCART image still shows shimmer or “noise” after Tracking has been optimized.
Operation You should save changes to any of the following settings to a preset; otherwise they will be lost when a new input source or resolution is selected: • Brightness • Contrast • Color saturation • Tint • Sharpness • Gamma •...
Information your DHD Controller and display device. Signal System Should you ever need to contact Runco Technical Support, this information will help them Network answer your questions or resolve product performance issues. Field Service Manufacturing...
Operation Use the Calibration menu to perform advanced picture quality adjustments. This menu Calibration should be used by ISF-certified technicians only. Calibration You must enter a passcode to access the Calibration menu. ISF Settings Note Display Color Input Image Input Color To recall the ISF Night or ISF Day settings, select “ISF Night”...
Operation • Color Temp: Select Color Temp from the Display Color - Common Settings menu to adjust the color temperature. Color temperature establishes the “color of gray” by adjusting the 75% white point to various color points. What are “color points?” A “color point” is an x/y coordinate pair that defines a color’s location on the standard CIE chromaticity graph, shown in Figure 4-7.
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Operation Table 4-2. Color Temperature Presets and Associated Color Points Associated x/y Values Color Temperature Preset 6500K 0.313 0.329 7500K 0.299 0.315 9300K 0.284 0.298 Display Color - Panel Settings: These settings are also saved independently for each input and display mode. •...
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Operation Save ISF Night/Save ISF Day: Whenever you make a change to the ISF settings, you should always save it. Select Save ISF Night or Save ISF Day from the Calibration menu to do this. Copy/Paste - Memory Preset: You can copy and paste settings from one memory preset to another.
Operation • Aspect Ratio - Paste Settings: To apply the Output Shift and Image Alignment settings on the clipboard to a different aspect ratio and/or screen, do either of the following: • Switch to another aspect ratio (for example, from 16:9 to Cinema). •...
Operation To correct keystoning or pincushion distortion: 1. On the DHD Controller remote control or front panel, press MENU. 2. Select Calibration from the Main Menu and enter the Calibration Menu passcode. 3. Select Image Alignment from the Calibration Menu. 4.
• Splash Timer: When you turn on the V-50HD/V-63HD, it projects a welcome screen with the Runco and ISF logos, along with the personalized information you enter as described above. Select Splash Timer from the Splash Configure menu to set the amount of time for which this screen appears.
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Operation Table 4-3. Test Patterns and Their Suggested Usage Pattern Suggested Usage Use this pattern when making brightness, contrast or white balance (gain/offset) adjustments. Grey Bars Press MENU to exit test pattern mode. Input Names: You can give each input a descriptive name. For example, you may want to change the default input name to the type of source component connected to it: Input Names “VCR,”...
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Operation • DHCP: To enable the DHCP client in the DHD Controller, select DHCP from the IP Configuration menu and set it to On. With this setting, the DHD Controller’s IP address, subnet mask and default gateway are assigned by the local DHCP server. To manually configure these values, set DHCP to Off.
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“DHD Error” or “Display Error” occurs, select Error Notification from the E-Mail Notification menu and set it to On. • Error Notification to Runco: To have the DHD Controller send an e-mail message to Runco Customer Support when a “DHD Error” or “Display Error” occurs, select Error Notification to Runco from the E-Mail Notification menu and set it to On.
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Operation • Periodic Service Notification: You can have the DHD Controller send periodic reminders via e-mail to perform regular maintenance tasks. To do this: 1. Select Periodic Service Notification from the E-Mail Notification menu. 2. Highlight Enable and press ENTER. 3.
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Operation Color Space: Select Color Space from the Service menu to choose the color space of the source signal for HDMI, RGB, and component connections. • The default setting, Auto, functions as follows: • HDMI: If the Auxiliary Video Information (AVI) infoframe contains color space and/or range data, the DHD Controller uses that information.
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Operation • CUE (Chroma Upsampling Error) Correction: Some DVD players use MPEG decoders that do not correctly “upsample” the 4:2:0 format chroma information on the DVD to the 4:2:2 or 4:4:4 format required by the video encoder of the display device. This so-called “chroma bug”...
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Using HDMI CEC Messages on page 68. Do not set CEC to “Off” unless specifically instructed to do Caution so by Runco Technical Support. If you do, the system will not work properly. The DHD Controller does not transmit HDMI CEC control Note messages from the “HDMI Audio Out”...
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Operation Front Panel Brightness: Select Front Panel Brightness from the Service menu to adjust the brightness of the front-panel LED status indicator. Logo LED Segment (Blue) Standby LED Segment (Yellow) • Logo LED: Select Logo LED from the Front Panel Brightness menu to adjust the brightness of the blue LED segment.
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Operation Notes: Vistage™ Series Flat-Panel Display Installation/Operation Manual...
Table 5-1 provides some general guidelines for troubleshooting problems you may encounter with the V-50HD/V-63HD. If the suggested solutions fail to resolve the problem Troubleshooting Tips or if you encounter an issue not described here, please contact Runco Technical Support. Table 5-1. Troubleshooting Chart Symptom...
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Maintenance and Troubleshooting Table 5-1. Troubleshooting Chart (continued) Symptom Possible Cause(s) Solution The display is jittery or • Poor-quality or improperly • Ensure that the source is unstable. connected source. properly connected and of adequate quality for detection. • The horizontal or vertical •...
External Control 6. External Control In addition to using the DHD Controller remote control unit, there are three methods of controlling the V-50HD/V-63HD and DHD Controller externally: • Using a serial (RS-232) link to send ASCII commands and receive responses to those commands.
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External Control Table 6-1 lists the RS-232 command set. The “Parameter (min/max)” column shows the valid parameter ranges, or “NA” for commands that take no parameters. When you enter a valid command, the DHD Controller executes it and acknowledges it with a plus sign on the command line (+ >).
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External Control Table 6-1. Serial Commands (continued) Parameter Value Command Description (min/max) Stored? Aspect Ratio Commands 16:9 Selects the 16:9 aspect ratio Selects the 4:3 aspect ratio ASPECT? Returns current aspect ratio CINEMA Selects the Cinema aspect ratio LETTERBOX Selects the Letterbox aspect ratio NATIVE Selects the Native aspect ratio VIRTUALWIDE...
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External Control Table 6-1. Serial Commands (continued) Parameter Value Command Description (min/max) Stored? Image Preset Commands CUSTOM1 Loads “Custom 1” image preset CUSTOM2 Loads “Custom 2” image preset Loads “ISF Day” image preset NIGHT Loads “ISF Night” image preset PRESET? Returns currently-selected preset (ISF Day, ISF Night, Custom 1 or Cus- tom 2)
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External Control Table 6-1. Serial Commands (continued) Parameter Value Command Description (min/max) Stored? Sleep Timer Commands SLEEPTMR? Returns sleep timer setting STOFF Sets the sleep timer to Off ST30MIN Sets the sleep timer to 30 minutes ST60MIN Sets the sleep timer to 60 minutes ST90MIN Sets the sleep timer to 90 minutes ST2HRS...
External Control Table 6-1. Serial Commands (continued) Parameter Value Command Description (min/max) Stored? The following serial commands are meant to emulate buttons on the remote control. Each button has its own serial command, so effectively it is as if you were using the IR remote only you’ll be doing so via serial commands.
External Control For example, here is the RC5 control code for the ON button on the DHD Controller remote control unit (assuming the default address is used): With Toggle Bit = 0 Binary With Toggle Bit = 1 Binary Start Toggle Function Address...
External Control IR Command List Table 6-2 lists the RC5 control codes for the DHD Controller. Table 6-2. RC5 Control Codes for the DHD Controller RC5 Data RC5 Data from Remote Control with Toggle Remote Description Button Name Bit = 1 Control (Note) (Note)
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External Control Table 6-2. RC5 Control Codes for the DHD Controller (continued) RC5 Data RC5 Data from Remote Control with Toggle Remote Description Button Name Bit = 1 Control (Note) (Note) ST60MIN 0x3462 0x3C62 Sets the sleep timer to 60 minutes ST90MIN 0x3463 0x3C63...
External Control The DHD Controller accepts and can respond to CEC command messages from a disc player, satellite receiver or DVR/set-top box via an HDMI connection. Using CEC, the DHD Using HDMI CEC Controller can perform the following actions: Messages •...
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External Control Table 6-3. CEC Commands Supported by the DHD Controller (continued) Supported? (√ = Yes, – = No) Opcode Value Initiator Follower √ Give Physical Address 0x83 – √ Set Stream Path 0x86 – √ Get CEC Version 0x9F –...
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External Control Notes: Vistage™ Series Flat-Panel Display Installation/Operation Manual...
Aspect Ratios: Refer to Table 7-2 DTV Compatibility: Refer to Table 7-3 Processing: Runco DHD-LS Processor with ViVix IV™ technology and BRiC (Backup, Recovery and Clone) tool Control Options: • Serial commands via RS-232 • Discrete infrared (IR) remote • Consumer Electronics Control (CEC) protocol support via HDMI •...
RS-232 Communication 19200 bps, no parity, 8 data bits, 1 stop bit, no flow control Parameters: Accessory Applications: Runco Firmware Upgrader, Runco BRiC (backup, restore, clone), CalMAN by SpectraCal for automatic calibration Power Requirements: 100-240V~, 47-63Hz, 0.45 Amps Operating Environment: 41°F to 104°F (5°C to 40°C), 0% to 90% humidity...
Specifications Table 7-3 lists the signal types supported by each input on the DHD Controller. Supported Timings Table 7-3. Supported Signal Timings by Input Supported? (√ = Yes, – = No) Horizontal Refresh Pixel Frequency Format Resolution Frequency Rate (Hz) (MHz) (kHz) √...
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Specifications Table 7-3. Supported Signal Timings by Input (continued) Supported? (√ = Yes, – = No) Horizontal Refresh Pixel Frequency Format Resolution Frequency Rate (Hz) (MHz) (kHz) √ √ √ 60.00 63.981 108.000 – – √ √ √ 1280x1024 1280x1024 75.00 79.976 135.000...
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Specifications Table 7-3. Supported Signal Timings by Input (continued) Supported? (√ = Yes, – = No) Horizontal Refresh Pixel Frequency Format Resolution Frequency Rate (Hz) (MHz) (kHz) √ PAL-M – 59.94/60.00 15.734/15.750 3.580 – – – – √ PAL-N – 50.00 15.625 3.580...
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Specifications Notes: Vistage™ Series Flat-Panel Display Installation/Operation Manual...
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020-1114-00 Rev. A April 2011 Runco International • (800) 23RUNCO • Fax (503) 748-8161 • www.runco.com...