Page 1: User Guide
ThinkCentre User Guide Machine Types: 1578, 1583, and 1652...
Page 2 “Important safety information” on page v and Appendix A “Notices” on page 105. Third Edition (June 2012) © Copyright Lenovo 2011, 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Page 3: Table Of Contents
Software overview ....Windows passwords ..Software provided by Lenovo ..Configuring the fingerprint reader ..
Page 4 ....Lenovo Welcome ... . Enabling ErP compliance mode ..
Page 6 ThinkCentre User Guide...
Page 7: Important Safety Information
® Document Format (PDF) version from the Lenovo Support Web site at http://support.lenovo.com. The Lenovo Support Web site also provides the ThinkCentre Safety and Warranty Guide and this ThinkCentre User Guide in additional languages. Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation.
Page 8: Power Cords And Power Adapters
or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...
Page 9: Plugs And Outlets
Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2011, 2012...
Page 10: Operating Environment
For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. •...
Page 11: Laser Compliance Statement
Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2011, 2012...
Page 12 ThinkCentre User Guide...
Page 13: Chapter 1. Product Overview
To view the information about your specific model, do one of the following: • Go into the Lenovo BIOS Setup Utility program by following the instructions in Chapter 7 “Using the Setup Utility program” on page 67. Then, select Main ➙ System Summary to view the information.
Page 14 Connectivity • 100/1000 Mbps integrated Ethernet controller • PCI Fax modem (some models) System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer, including processor type, installation date, attached printers and other peripherals, power sources, and maintenance history.
Page 15 Input/Output (I/O) features • One Ethernet connector • One DVI monitor connector • One optional 9-pin serial port • One VGA monitor connector • Six Universal Serial Bus (USB) connectors (two on the front panel and four on the rear panel) •...
Page 16: Specifications
The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
Page 17: Software Overview
To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. The following table lists the programs that you can access from the Lenovo ThinkVantage Tools program. To access a program, double-click the corresponding icon.
Page 18: Product Recovery
• The ThinkVantage Password Manager program is only available on computers with the Windows 7 operating system from Lenovo. • If the Password Vault icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the ThinkVantage Password Manager program manually before enabling its features. To install the ThinkVantage Password Manager program, do the following: 1.
Page 19: Adobe Reader
Lenovo Cloud Storage The Lenovo Cloud Storage program is a solution for cloud storage that enables you to store your files, such as documents and pictures, on a server. You can access the stored files through the Internet from different devices such as personal computers, smart phones or tablets.
Page 20: Locating Connectors, Controls, And Indicators On The Front Of Your Computer
Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, control, and indicator locations” on page 8 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1. Front connector, control, and indicator locations Optical drive eject/close button USB connector (USB port 2) Power switch...
Page 21: Locating Connectors On The Rear Of Your Computer
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 9 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
Page 22: Locating Components
Connector Description Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable. Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech-recognition software.
Page 23: Locating Parts On The System Board
Locating parts on the system board Figure 4 “System board part locations” on page 11 shows the locations of the parts on the system board. Figure 4. System board part locations 4-pin power connector Clear CMOS (Complementary Metal Oxide Semiconductor) /Recovery jumper Microprocessor Front USB connector 2 (for connecting additional USB...
Page 24: Locating Internal Drives
Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on. When installing or replacing an internal drive, it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed.
Page 25: Machine Type And Model Label
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
Page 26 ThinkCentre User Guide...
Page 27: Chapter 2. Using Your Computer
“Creating recovery media” on page 59. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service”...
Page 28: Using A Fingerprint Reader
“Fingerprint Software” on page 5. To open the ThinkVantage Fingerprint Software program and use the fingerprint reader, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Fingerprint Reader. Follow the instructions on the screen. For additional information, refer to the ThinkVantage Fingerprint Software help system.
Page 29: Setting The Volume From The Desktop
Optionally, you can connect a set of powered stereo speakers to the audio line-out connector to enjoy better sound with multimedia applications. Setting the volume from the desktop The desktop volume control is accessible through the volume icon in the taskbar, which is located at the bottom-right corner of the Windows desktop.
Page 30: Playing A Cd Or Dvd
If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do the following: 1. Click Start ➙ All Programs ➙ Corel DVD MovieFactory Lenovo Edition. 2. Follow the instructions on the screen.
Page 31: Chapter 3. You And Your Computer
The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
Page 32: Glare And Lighting
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body.
Page 33: Registering Your Computer
When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
Page 34: Replacement Power Cords
If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using, you will have to purchase either electrical plug adapters or new power cords. You can order power cords directly from Lenovo. For power cord information and part numbers, go to: http://www.lenovo.com/powercordnotice...
Page 35: Chapter 4. Security
For more information, see “Selecting or changing the startup device sequence” on page 70. • Startup without keyboard or mouse Your computer is able to log in to the operating system without keyboard or mouse connected. © Copyright Lenovo 2011, 2012...
Page 36: Locking The Computer Cover
Locking the computer cover Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 7.
Page 37: Attaching An Integrated Cable Lock
The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order an integrated cable lock directly from Lenovo by searching for Kensington at: http://support.lenovo.com Figure 8.
Page 38: Windows Passwords
Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
Page 39 For more information about how to use your antivirus software, refer to the help system of your antivirus software. Chapter 4 Security...
Page 40 ThinkCentre User Guide...
Page 41: Chapter 5. Installing Or Replacing Hardware
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
Page 42: Removing The Computer Cover
Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.
Page 43 To remove and reinstall the front bezel, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 30. 3. Remove the front bezel by releasing the three plastic tabs on the top of the front bezel and pivoting the front bezel outward to remove it from the computer.
Page 44: Accessing The System Board Components And Drives
Accessing the system board components and drives Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to access the system board components and drives. To access the system board components and drives, do the following: 1.
Page 45: Installing Or Replacing A Pci Card
5. To lower the drive bay assembly, press the drive bay assembly clip inward and pivot the drive bay assembly downward as shown. Figure 13. Lowering the drive bay assembly Installing or replacing a PCI card Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
Page 46 • If you are replacing an old PCI card, remove the screw that secures the old PCI card, grasp the old card that is currently installed, and gently pull it out of the slot. Figure 14. Removing a PCI card Notes: a.
Page 47: Installing Or Replacing A Memory Module
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 56. Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
Page 48: Replacing The Battery
• If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 16. Opening the retaining clips 9. Position the new memory module over the memory slot. Make sure that the notch on the memory module aligns correctly with the slot key on the system board.
Page 49 The battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer. Refer to the “Lithium battery notice”...
Page 50: Replacing The Hard Disk Drive
Replacing the hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the hard disk drive. To replace the hard disk drive, do the following: 1.
Page 51 5. Hold the hard disk drive and remove the four screws that secure the hard disk drive. Then, remove the hard disk drive from the drive bay assembly. Figure 21. Removing the hard disk drive 6. Disconnect the signal cable and the power cable from the hard disk drive to completely remove the hard disk drive from the chassis.
Page 52: Replacing The Optical Drive
Figure 23. Installing the hard disk drive What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 56. Replacing the optical drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
Page 53 Figure 24. Removing the optical drive 7. Press the drive bay assembly clip inward and pivot the drive bay assembly downward as shown. Figure 25. Lowering the drive bay assembly 8. Slide the optical drive out of the front of the computer. Chapter 5 Installing or replacing hardware...
Page 54 Figure 26. Removing the optical drive 9. Slide the new optical drive into the optical drive bay from the front of the computer. Figure 27. Installing a new optical drive 10. Hold the new optical drive and pivot the drive bay assembly upward. Align the screw holes in the new optical drive with the corresponding holes in the drive bay.
Page 55: Replacing The Power Supply Assembly
Figure 28. Installing the optical drive 11. Connect one end of the signal cable to the rear of the new optical drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 11. Then, locate an available five-wire power connector and connect it to the rear of the new optical drive.
Page 56 Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety and proper Underwriters Laboratories (UL) certification. CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Never remove the cover on a power supply or any part that has the following label attached.
Page 57 Figure 30. Removing the heat sink fan duct 5. Disconnect the power supply assembly cables from all drives and from the 24-pin power connector and 4-pin power connector on the system board. See “Locating parts on the system board” on page 11. Note: You might also need to release the power supply assembly cables from some cable clips or ties that secure the cables to the chassis.
Page 58 Then, install the three screws to secure the new power supply assembly in place. Note: Use only screws provided by Lenovo. Figure 32. Installing the power supply assembly 9.
Page 59: Replacing The Heat Sink And Fan Assembly
10. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until it snaps into position. Figure 33. Installing the heat sink fan duct 11. Secure the power supply assembly cables with the cable clips and ties in the chassis. What to do next: •...
Page 60 4. Pivot the drive bay assembly upward. Then, pivot the two plastic retaining clips outward to remove the heat sink fan duct from the failing heat sink and fan assembly. Figure 34. Removing the heat sink fan duct 5. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board.
Page 61 6. Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove screw , then fully remove screw , and then fully remove screw b. Partially remove screw , then fully remove screw , and then fully remove screw Note: Carefully remove the four screws from the system board to avoid any possible damage to the...
Page 62: Replacing The Microprocessor
Figure 36. Installing the heat sink fan duct What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 56. Replacing the microprocessor Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
Page 63 5. Lift the small handle and open the retainer to access the microprocessor Figure 37. Accessing the microprocessor 6. Lift the microprocessor straight up and out of the microprocessor socket. Figure 38. Removing the microprocessor Notes: a. Your microprocessor and socket might look different from the one illustrated. Chapter 5 Installing or replacing hardware...
Page 64 b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle on one corner of the microprocessor or note the orientation of the notches on the microprocessor. This is important when installing the new microprocessor on the system board. c.
Page 65: Replacing The System Fan Assembly
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 56. Replacing the system fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
Page 66: Replacing The Front Audio And Usb Assembly
9. Install the new system fan assembly by aligning the new rubber mounts that came with the new system fan assembly with the corresponding holes in the chassis, and then push the rubber mounts through the holes. Then, carefully pull on the tips of the rubber mounts from the bottom until the new system fan assembly is secured in place.
Page 67: Replacing The Keyboard Or Mouse
3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 30. 4. Pivot the drive bay assembly upward. See “Accessing the system board components and drives” on page 32. 5. Disconnect the front audio and USB assembly cables from the system board. See “Locating parts on the system board”...
Page 68: Completing The Parts Replacement
This section provides instructions on how to replace the keyboard or mouse. To replace the keyboard or mouse, do the following: 1. Disconnect the old keyboard cable or mouse cable from the computer. 2. Connect a new keyboard or mouse to one of the USB connectors on the computer. Depending on where you want to connect the new keyboard or mouse, see “Locating connectors, controls, and indicators on the front of your computer”...
Page 69: Obtaining Device Drivers
9. To update your configuration, refer to Chapter 7 “Using the Setup Utility program” on page 67. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
Page 70 ThinkCentre User Guide...
Page 71: Chapter 6. Recovery Information
Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.
Page 72: Using Recovery Media
“creating Product Recovery discs.” To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.
Page 73: Performing A Recovery Operation
To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 74: Creating And Using A Rescue Medium
This section provides instructions on how to create a rescue medium on different operating systems. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 75: Reinstalling Preinstalled Applications And Device Drivers
Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory. 3. Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.
Page 76: Reinstalling Software Programs
• To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory.
Page 77 It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use. Chapter 6 Recovery information...
Page 78 ThinkCentre User Guide...
Page 79: Chapter 7. Using The Setup Utility Program
• Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. © Copyright Lenovo 2011, 2012...
Page 80: Password Considerations
Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised. To set a strong password, use the following guidelines: •...
Page 81: Erasing Lost Or Forgotten Passwords (Clearing Cmos)
Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 68. Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user password. To erase a lost or forgotten password, do the following: 1.
Page 82: Selecting A Temporary Startup Device
Selecting a temporary startup device Use this procedure to select a temporary startup device. Note: Not all discs and hard disk drives are bootable. 1. Turn off your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window displays, release the F12 key.
Page 83: Exiting The Setup Utility Program
• Enabling the after power loss feature The after power loss feature enables your computer to wake up when the power supply resumes after a sudden loss of electricity. To enable the after power loss feature, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 67. 2.
Page 84 ThinkCentre User Guide...
Page 85: Chapter 8. Updating System Programs
Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.
Page 86: Updating (Flashing) The Bios From Your Operating System
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.
Page 87: Chapter 9. Preventing Problems
Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.
Page 88: Using System Update
The System Update program helps you keep the software on your computer up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, BIOS flashes, or software updates. When the System Update...
Page 89: Cleaning Your Computer
• Do not get the power switches or other controls wet. Moisture can damage these parts and cause an electrical hazard. • Always disconnect a power cord by grasping the plug, but not the cord. Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation.
Page 90: Good Maintenance Practices
A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.
Page 91 3. Turn off the computer and all attached devices. Your hard disk drive automatically parks the read/write head in a nondata area. This prevents damage to the hard disk drive. 4. Unplug the power cords from electrical outlets. 5. Disconnect communication cables, such as modem or network cables, from the outlets first, and then disconnect the other ends from the computer.
Page 92 ThinkCentre User Guide...
Page 93: Chapter 10. Troubleshooting And Diagnostics
Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkCentre Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...
Page 94: Troubleshooting Procedure
See Chapter 11 “Getting information, help, and service” on page 101 for more information. • If you are unable to run the diagnostic programs, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 101 for more information.
Page 95: Audio Problems
Select the problem your computer is experiencing from the following list: • “Audio problems” on page 83 • “CD problems” on page 84 • “DVD problems” on page 85 • “Intermittent problems” on page 87 • “Keyboard, mouse, or pointing device problems” on page 87 •...
Page 96: Cd Problems
• Verify that the audio device drivers are correctly installed. See Microsoft Windows help system for more information. If these actions do not correct the problem, run the diagnostic programs (see “Diagnostic programs” on page 97 for instructions). If you need technical assistance, see Chapter 11 “Getting information, help, and service”...
Page 97: Dvd Problems
Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the disc into the other drive. In some cases, only one of the drives is connected to the audio subsystem. •...
Page 98 • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the diagnostic programs (see “Diagnostic programs” on page 97 for instructions). If you need technical assistance, see Chapter 11 “Getting information, help, and service”...
Page 99: Intermittent Problems
• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the diagnostic programs (see “Diagnostic programs” on page 97 for instructions).
Page 100: Monitor Problems
The mouse or pointing device does not work Symptom: The mouse or pointing device does not work. Actions: • Verify that the mouse or pointing-device cable is securely attached to the correct connector on the computer. Depending on the type of mouse you have, the mouse cable will connect to either the mouse, serial, or USB connector.
Page 101 For information about the status lights and using the controls, refer to the documentation that comes with your monitor. Select your symptom from the following list: • “Wrong characters appear on the screen” on page 89 • “The monitor works when you turn on the computer, but goes blank after some period of computer inactivity”...
Page 102: Networking Problems
• The monitor might be operating in a low-refresh rate display mode. Set the monitor to the highest, noninterlaced refresh rate supported by your monitor and the video controller in your computer. Attention: Using a resolution or refresh rate that is not supported by your monitor might damage it. Check the documentation that comes with your monitor to verify the supported refresh rates.
Page 103 • “The adapter stops working for no apparent reason” on page 91 • “If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur” on page 92 • “If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps”...
Page 104: A Wireless Lan Problem
If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur Symptom: If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur.
Page 105: Option Problems
Bluetooth, a PIM item sent from the Windows 7 operating system might be saved as a file with the extension .contact. Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: •...
Page 106: Performance And Lockup Problems
Actions: • Verify that all option hardware and cable connections are secure. • If the option comes with its own test instructions, use those instructions to test the option. • If the failing option is a SCSI option, verify that: –...
Page 107: Printer Problems
1. Click Start ➙ Computer. 2. Right-click your C drive entry and then click Properties. 3. Click Disk Cleanup. 4. Click Clean up system files. 5. Click the More Options tab. 6. In the Programs and Features area, click the Clean up button. 7.
Page 108: Serial Port Problems
3. The printer signal cable is securely connected to the correct parallel, serial, or USB connector on the computer. Note: Non-IEEE-approved printer signal cables might cause unpredictable problems. 1. Any device drivers and other software that came with the printer are correctly installed. 2.
Page 109: Usb Problems
• Most software programs have built-in help systems that provide instructions for most tasks. If you are having difficulty performing a specific task within a software program, refer to the help system for that program. Help systems are typically accessible from a menu or button in the program, and frequently from the F1 key.
Page 110: Lenovo Solution Center
3. If you are unable to isolate and repair the problem yourself after running the programs, save and print the log files created by the programs. You will need the log files when you speak to a Lenovo technical support representative.
Page 111: Pc-Doctor For Dos
You can also download the latest version of the PC-Doctor for DOS diagnostic program from http://support.lenovo.com. The PC-Doctor for DOS diagnostic program runs independently of the Windows operating system. Use the PC-Doctor for DOS diagnostic program if you are unable to start the Windows operating system or if the two diagnostic programs preinstalled on your computer have not been successful in isolating a possible problem.
Page 112 ThinkCentre User Guide...
Page 113: Chapter 11. Getting Information, Help, And Service
You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
Page 114: Lenovo Support Web Site
Most computers come with a set of diagnostic programs that help you identify hardware problems. For instructions on using the diagnostic programs, see “Diagnostic programs” on page 97. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://support.lenovo.com...
Page 115: Using Other Services
Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
Page 116 ThinkCentre User Guide...
Page 117: Appendix A. Notices
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 118: Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkCentre ThinkVantage Microsoft and Windows are trademarks of the Microsoft group of companies. Intel and Intel Core are trademarks of Intel Corporation in the United States, other countries, or both.
Page 119: Appendix B. Regulatory Information
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 120 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. ThinkCentre User Guide...
Page 121: Additional Regulatory Information
Depending on the configuration of your computer and the country or region where the computer was purchased, you might have received additional printed regulatory notices. All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://support.lenovo.com and click User Guides & Manuals.
Page 122 ThinkCentre User Guide...
Page 123: Appendix C. Weee And Recycling Information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling...
Page 124: Recycling Information For Brazil
If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
Page 125: Battery Recycling Information For The European Union
Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Appendix C. WEEE and recycling information...
Page 126 ThinkCentre User Guide...
Page 127: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)
(RoHS) China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Ukraine RoHS © Copyright Lenovo 2011, 2012...
Page 128: India Rohs
India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkCentre User Guide...
Page 129: Index
Description getting device drivers important safety devices, handling static-sensitive resources diagnostics programs, using safety diagnostics, troubleshooting warranty documentation, using Input/Output (I/O) features drivers, device installing options drives memory module © Copyright Lenovo 2011, 2012...
Page 130 POST/BIOS update failure software keyboard, replacing recovery boot-block operations, backup and problems, solving Lenovo Solution Center recovery media, creating and using Lenovo ThinkVantage Toolbox removing computer cover Lenovo ThinkVantage Tools replacing Lenovo Welcome 5, 101 battery...
Page 131 (flashing) the BIOS USB connector using a rescue medium, creating and diagnostic programs documentation other services passwords Setup Utility VGA monitor connector video subsystem viewing and changing settings warranty information workspace, backup and recovery © Copyright Lenovo 2011, 2012...
Page 132 ThinkCentre User Guide...
Page 134 Part Number: 0B01212 Printed in USA (1P) P/N: 0B01212 *1P0B01212*...

Lenovo ThinkCentre Edge 71 User Manual

Important Safety Information

Chapter 1. Product Overview

Chapter 2. Using Your Computer

Chapter 3. You and Your Computer

Chapter 4. Security

Chapter 5. Installing or Replacing Hardware

Chapter 6. Recovery Information

Chapter 7. Using the Setup Utility Program

Chapter 8. Updating System Programs

Chapter 9. Preventing Problems

Chapter 10. Troubleshooting and Diagnostics

Chapter 11. Getting Information, Help, and Service

Appendix A. Notices

Appendix B. Regulatory Information

Appendix C. WEEE and Recycling Information

Appendix D. Restriction of Hazardous Substances Directive (Rohs)

Index

Quick Links

User Guide

Troubleshooting

Related Manuals for Lenovo ThinkCentre Edge 71

Summary of Contents for Lenovo ThinkCentre Edge 71

Table of Contents