Page 1 July 2010 ASTCRCB ASTCRCR ASTC3000 ASTCBK ASTCRCG ASTCKEY ASTC3000POE ASTCPOEK Auto-Sync Time Clock The Auto-Sync Time Clock is a validated time system with a Web interface and auto discovery. ASTC3000 provides validated time for an accurate time stamp, ASTC3000POEK Kit option provides Power over Ethernet with Full Power Reserve, and the ASTCBK Kit option provides Full Power Reserve.
Page 2 Digi Connect ME is a registered trademark of Digi International, Inc. Firefox is a registered trademark of the Mozilla Foundation. Black Box and the Double Diamond logo are registered trademarks, and Auto-Sync is a trademark, of BB Technologies, Inc. Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.
Page 3: Table Of Contents
Table of Contents Auto-Sync Time Clock ................1-1 1.1. How This Manual is Organized ..............1-1 1.2. General Information .................. 1-1 1.2.1. What is OATS Compliance? ..............1-2 1.2.2. Features .................... 1-3 1.2.3. Benefits ..................... 1-4 1.2.4 Hardware Features ................1-4 1.2.5 Requirements ..................
Page 4: Auto-Sync Time Clock
Auto-Sync Time Clock Getting Started ..................5-1 5.1. Installing the Auto-Sync Utility ..............5-1 5.2. Using the Auto-Sync Utility ..............5-2 5.2.1. How to Discover & Connect to a Auto-Sync Time Clock ......5-3 5.2.2. How to Create a Centralized Transaction Report ........5-6 5.2.3.
Page 5: Auto-Sync Time Clock
Chapter 1: Introduction Auto-Sync Time Clock 1.1. How This Manual is Organized The installation, setup and operation procedures in this manual are provided for user assistance. Chapter 1 provides general information with a brief overview of features, and benefits. Chapter 2: provides an overview of system components with step-by-step procedures for installing your Auto-Sync Time Clock.
Page 6: What Is Oats Compliance
Auto-Sync Time Clock The Auto-Sync Time Clock can be synchronized from a National Institute of Standards and Technology (NIST) NTP (Network Time Protocol) time server, or ® internal time server via Ethernet connection (see Figure 1-1). All communication with the Auto-Sync Time Clock is via a network TCP/IP connection.
Page 7: Features
Chapter 1: Introduction must record time in hours, minutes and seconds with to-the-second granularity and must be synchronized to a source that is synchronized to within three seconds of the National Institute of Standards and Technology (NIST) atomic clock. Clocks must be synchronized once a day prior to the opening of the market, and remain in synch throughout the day.
Page 8: Benefits
Auto-Sync Time Clock 1.2.3. Benefits  Assures financial institutions’ compliance with OATS Rule 7430 as per FINRA/SEC.  The Auto-Sync Time Clock will continue to function and maintain time as a stand-alone unit, even if it does not receive synchronization from an NTP time server.
Page 9: Auto-Sync Time Clock Installation & Operation Guide
Chapter 1: Introduction 1.3. Auto-Sync Time Clock Installation & Operation Guide The Auto-Sync Time Clock Installation & Operation Guide was designed to assist you in the daily operation of your clock and to provide a comprehensive understanding of the Auto-Sync Time Clock. This Guide can be found on the Auto- Sync Utility CD that came with your clock.
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Page 11: Installation Basics
Chapter 2: Installation Installation Basics 2.1. Auto-Sync Time Clock External View Figure 2-1. Auto-Sync Time Clock External View. 2.2. Components • 2 Keys (Important!! - Please store these keys in a safe place as you will need them to remove the cover). One unit with attached AC power adapter [not included with PoE model] and Ethernet cable.
Page 12: Unpacking The Clock
Auto-Sync Time Clock Figure 2-2. Auto-Sync Time Clock Cover Removal. 2.4. Unpacking the Clock After removing the upper cover, lift up the Printer Block (A) and remove the Packaging Spacer (B). Figure 2-3. Auto-Sync Time Clock Packaging. NOTE: The serial number can be found on the bottom of your clock. 2.5.
Page 13 Chapter 2: Installation Figure 2-4. Top Plate Removal. 4. Disconnect the Ethernet cable at the RJ-45 network connector (see Figure 2-4). You DO NOT have to remove the cable from under the wall mounting plate on the back – just disconnect it at the RJ-45 connector. 5.
Page 14 Auto-Sync Time Clock Figure 2-5. FPR & Mounting Bracket. 8. After the FPR mounting bracket is in its proper position, return the front PCB to its original position seated in its retaining slot. In this position the top rear of the PCB will fit close alongside the FPR mounting bracket (see Figure 2-6).
Page 15 Chapter 2: Installation Insert Insert Plastic Plastic Rivet Rivet Figure 2-7. Auto-Sync Time Clock Rear View. 10. With the FPR battery pack in the holder alongside the network RJ-45 connector, plug in the FPR battery cable (the connector with the black and red wires) into the open brown connector (see Figure 2-7) located just under the battery pack on the PCB at CN4.
Page 16 Auto-Sync Time Clock NOTE: For units with the FPR option, disconnect the FPR battery pack cable connector if the Auto-Sync Time Clock will not be plugged into AC power for an extended amount of time. Leaving the battery pack connected without charging for a long time could promote battery harm and damage to the clock.
Page 17: Installing The (Astcpoek) Optional Poe With Fpr
Chapter 2: Installation NOTE: After installing the FPR and connecting the unit to AC power for the first time, allow it to charge the battery pack for 24 hours before printing. Failure to do so may result in reduced battery life. When using the optional FPR - keep the clock plugged into an AC power source during normal operation to maintain an adequate charge.
Page 18 Auto-Sync Time Clock Figure 2-10. PoE/FPR & Mounting Bracket. 8. Install the two plastic rivets (1 per each side) through the main clock frame into the locating holes as illustrated in Figure 2-10 to help align and secure the mounting bracket. Figure 2-11.
Page 19 Chapter 2: Installation Figure 2-12. Rear View Showing AC Power Line For Removal. 10. Unscrew the Phillips head screw and remove the black ground wire for the AC line (see Figure 2-12). Remove the AC power line from the back of the clock with the transformer at the end.
Page 20 Auto-Sync Time Clock Figure 2-13. Rear View Showing PoE & FPR Cables/Connections. 13. Carefully reinstall the top plate by first inserting the rear tabs into the appropriate rear notches, making sure the rear centering tab is located in its notch. Then push the plate forward making sure to align the sides and front of the plate in the proper position.
Page 21: Normal Startup Sequence
Chapter 2: Installation 15. Insert and tighten the two (2) top plate side retaining screws (one on each side). 16. Replace the upper cover of the Auto-Sync Time Clock (see Figure 2-2). 17. Connect the clock Ethernet cable to a network connection (AC power no longer required when equipped with the PoE option).
Page 22: Wall Mounting
Auto-Sync Time Clock NOTE: Plugging the AC power cord into a wall socket will cause the printer carriage to move up. When AC power is not connected properly or the PoE is not functioning, the colon will not flash (see Error Messages in Chapter 6). 2.8.
Page 23: Acceptable Print Media
Chapter 2: Installation 4. Is the Auto-Sync Time Clock connected to a network connection (Ethernet RJ- 45)? This step is not required to perform a test printout when first installing the Auto-Sync Time Clock. 5. Is the Auto-Sync Time Clock plugged into an AC wall outlet? (skip this step if equipped with optional PoE).
Page 24: Adjusting The Print Margin
Auto-Sync Time Clock  Carbon Paper: The Auto-Sync Time Clock will print on both carbon and carbonless paper. The imprint will print through up to six copies, depending on the quality of the document used. Carbon and carbonless paper deteriorates over time.
Page 25: Front Panel Reset Button
Chapter 2: Installation  P. - Paper Detect Only: This setting will disable the Print Bar and automatically print when media is inserted into the Auto-Sync Time Clock and contacts the print margin (Paper Sensor). For this method, you must set a desired print margin using the Margin Selector.
Page 26: Specifications
Auto-Sync Time Clock 2.11. Specifications Power Requirements: 120 VAC ±10%, 60 Hz 100 and 230 VAC ±10%, 50/60 Hz Power Consumption: Normal 4.5W, Maximum 25W. Power Failure Memory Protection: Built-in lithium coin battery (up to 12 months). Communication: 10/100 BaseT (auto-sensing), RJ45 connection. Ambient Conditions: Temperature: -10°C to 45°C (14°F to 113°F) FPR Option: 0°C to 45°C (32°F to 113°F)
Page 27: Power Over Ethernet Overview
Chapter 2: Installation Options Full Power Reserve (FPR): Optional, 9.6V, 700mAh NiCad rechargeable battery. When fully charged, it will maintain normal operations for 6 hours or 400 prints. Power over Ethernet (PoE): Optional, and includes 9.6V, 700mAh NiCad rechargeable battery. 48V in, 13.5V out 2.12.
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Page 29: Getting Started
Chapter 3: Quick-Start 3. Getting Started The following prerequisites are recommended:  Ethernet connection to connect the clock to for time sync and configuration.  AC power (Auto-Sync Time Clock comes with 6 foot long cable attached to power adapter if not equipped with the PoE option). ...
Page 30 Auto-Sync Time Clock Figure 3-2. Using Safari with Bonjour to Find Auto-Sync Time Clock. Firefox without Bonjour: Use the Auto-Sync Utility which is discussed in detail in Chapter 5 to discover and connect to the clock. If Firefox is your default browser it can be used with the utility to configure the clock.
Page 31 Chapter 3: Quick-Start Figure 3-4. Auto-Sync Time Clock Login Screen. NOTE: The Auto-Sync default Clock Name will be auto-sync_ and the clocks MAC address (i.e., auto-sync_00:00:00:00:00:00). In computer networking, a Media Access Control address (MAC address), Ethernet Hardware Address (EHA), hardware address, adapter address or physical address is a quasi-unique identifier assigned to most network adapters or network interface cards (NICs) by the manufacturer for identification.
Page 32: First Time Set Up Of The Auto-Sync Time Clock
Auto-Sync Time Clock NOTE: If this is not your first time connecting to this Auto-Sync Time Clock and a “Favorites” bookmark was created in your Web browser, select it from the Favorites/Bookmarks menu, and the Auto-Sync Time Clock Login page will be displayed.
Page 33 Chapter 3: Quick-Start Look – Skip Step 4 if the default general print options are acceptable. 5. To define custom print out, click on the Print Lines 1 & 2 link under Print and the Print Lines 1 & 2 screen will appear (see Figure 4-10). Click on the button to save custom Print Lines 1 and/or 2 in the clock flash memory.
Page 34 Auto-Sync Time Clock 10. To define e-mail notification for Backup, Report, and/or Time Sync transactions, (i.e., a clock failure to synchronize with a specific time server), click on the E-mail link under Notification, and the E-Mail Settings screen will appear with the SMTP tab (see Figure 4-15). Click on the button to save e-mail settings.
Page 35: General Information
Chapter 4: Operation General Information After the Auto-Sync Time Clock has been unpacked, wall mounted (optional), connected to a network, and plugged into AC power, the Zeroconf capability should allow the clock to be automatically detected with a Web browser. It is recommended to install and use the Auto-Sync Utility that came on the CD included with your Auto-Sync clock if: ...
Page 36: Auto-Sync Time Clock Web Interface
Auto-Sync Time Clock Certain firewalls will only partially block Bonjour packets, so if you experience intermittent behavior, check the firewall settings and verify that Bonjour is listed as an exception and is allowed to receive incoming packets. Bonjour will configure the Windows firewall appropriately during installation on Windows XP Service Pack 2 and above.
Page 37: Login
Chapter 4: Operation Name & Assigned IP Enter Name Enter Description Figure 4-1. Auto-Sync Time Clock Web Page. The following links appear on every Auto-Sync web page: Home The “Home” link will always return you to the Auto-Sync Time Clock Information page (see Figure 4-1).
Page 38: How To Create Users
Auto-Sync Time Clock NOTE: The Auto-Sync Time Clock setup parameters can be customized at any time and do not have to be changed in the following order. However, it is recommended to create a user. NOTE: After logging in, the Clock Information screen will appear. It is recommended to customize the clock name and description to your facility nomenclature.
Page 39: Normal Login
Chapter 4: Operation NOTE: The only acceptable characters for a Username and Password are ‘a-z’ upper and lowercase, ‘0-9’, (-) dash, (_) underscore, and (*) asterisk. Please make a note of your Username and Password and keep in a safe place. 4.
Page 40 Auto-Sync Time Clock 5. Check whether or not daylight savings should be applied. This option should only be un-checked in areas where DST is not used and OATS compliance is not required. Select the week, day, and month of the Start and End dates from the dropdown Start and End times (hour/minute).
Page 41 Chapter 4: Operation Figure 4-5. Network Clock Settings. 8. Select to Use DHCP (Dynamic Host Configuration Protocol) which is a protocol used by networked devices (clients) to obtain the parameters necessary for operation in an Internet Protocol network. This is the default. Select Use Fixed IP Address when desiring to use a static IP address, and enter the following: ...
Page 42: How To Set The Print Options
Auto-Sync Time Clock 4.1.6. How to Set the Print Options 1. Click on the General Settings link under Print, and the Print General Settings screen will appear (see Figure 4-6). 2. Select the Minute Format from the dropdown menu (default = 60 ).
Page 43 Chapter 4: Operation Print Line 2 Indicator 5. Select to Print Leading Zero, On or Off (default = On). An example of this feature would be: if the actual date is 07/08/2008, with leading zero ON, the display = 07/08/2008, and with OFF, the display = 7/8/2008. 6.
Page 44 Auto-Sync Time Clock Figure 4-9. Example of Both Left & Right Printing. 7. For auto numbering select: Print the same number all the time OR….select Print number Nth times & increment by 1. You must enter the Nth number if using this selection (default value = 1). The Auto-Sync Time Clock will automatically add a sequential number to the printout.
Page 45 Chapter 4: Operation which can be printed on each line (total allowable length = 150 dots or approximately 21 characters). Also, a maximum of 10 rows can be added. See Appendix A for a character table which shows character size as a % of dots for regular and bold characters.
Page 46: How To Set Time Synchronization
Auto-Sync Time Clock NOTE: Only uppercase characters will be printed. Every time you enter text or a symbol, and press the Add Text or Add Symbol buttons that is considered a “row” which appears in the row box. A maximum of 10 rows will be accepted.
Page 47: Time Server Setup
Chapter 4: Operation 4. Enter the Sync Retry Attempts: (the default & maximum = 3). This is the # of times that any time server would be tried if time synchronization fails. 5. Select “Ignore Deviation Error” option for the maximum deviation (absolute difference between clock time and NTP time) to be ignored and the clock time set to the NTP Time Server during time synchronization.
Page 48 Auto-Sync Time Clock 3. Highlight the desired time server in the list, and click on the , or buttons to modify or delete an existing time server. NOTE: The only editable field for a predefined time server is Enabled, but if the time server was user created, then the Name, Host Name/IP Address, and Enabled fields can be changed.
Page 49: Dns Server Setup
Chapter 4: Operation 4.1.7.3. DNS Server Setup 1. Click on the DNS Servers link under Time Sync, and the DNS Servers Settings screen will appear displaying the four (4) default public DNS servers (see Figure 4-14). 2. Enter Domain Name (default = local as Zero Configuration uses dot local). 3.
Page 50: How To Setup E-Mail And Snmp Trap Notification
Auto-Sync Time Clock 4.1.8. How to Setup E-Mail and SNMP Trap Notification Simple Mail Transfer Protocol (SMTP) is an Internet standard for electronic mail (e-mail) transmission across Internet Protocol (IP) networks. While electronic mail server software uses SMTP to send and receive mail messages, user-level client mail applications typically only use SMTP for sending messages to a mail server for relaying.
Page 51 Chapter 4: Operation 4. Click the button to save the SMTP e-mail settings. 5. Click on the Account(s) tab and the E-Mail screen to define e-mail destinations will appear (see Figure 4-16). 6. Enter E-mail From Address (maximum length is 155 characters). This is the originator for the e-mail notification.
Page 52 Auto-Sync Time Clock Figure 4-17. E-Mail Settings for Time Sync Events. 14.Click on the Report & Backup Event(s) tab and the E-Mail Settings screen to select these events for email notification will appear (see Figure 4-18). Figure 4-18. E-Mail Settings for Report & Backup Events. 15.Select to receive e-mail notification for the status of running a scheduled backup and/or transaction report by clicking in the box alongside the selection.
Page 53: Snmp Trap Setup
Chapter 4: Operation 4.1.8.2. SNMP Trap Setup Simple Network Management Protocol (SNMP) is used in network management systems to monitor network-attached devices for conditions that warrant administrative attention either on-site or remotely. A network administrator can use SNMP to monitor the availability-performance-error rates either on-site or remotely over a network, which facilitates central clock management.
Page 54: How To Setup Time Synchronization Schedules
Auto-Sync Time Clock 5. Click on Enabled to make the SNMP trap server active for alerts. If unchecked, no SNMP trap alerts will be used. 6. Click the button to save the SMTP trap settings. 4.1.9. How to Setup Time Synchronization Schedules At a pre-determined time of the day and day of the week, the Auto-Sync Time Clock can be set to confirm or validate that a time/date synchronization signal has been received.
Page 55 Chapter 4: Operation NOTE: Care must be exercised when setting up Time Sync schedules because a maximum of 8 separate Time Sync schedules can be set up. Each of these 8 schedules could be enabled and have up to a maximum of 12 scheduled time syncs per day.
Page 56: How To Setup Report Schedules
Auto-Sync Time Clock Frequency Settings used to define contents of a scheduled Report file and the scheduled Backup Transaction file. Figure 4-21. Schedule Settings. 8. Click on the button to save the schedule information, or click on the button to return to the Home page without saving. 4.1.10.
Page 57: How To Setup Backup Schedules
Chapter 4: Operation The following would be created for Daily when:  Run every 1 day(s) = a Report file just for the previous day,  Run every 2 day(s) = a Report file with the previous 2 days of transactions, ...
Page 58: Utility Settings For Ftp Server
Auto-Sync Time Clock Also, use the Auto-Sync Utility CD to get clock configuration and/or transaction files with the built-in FTP capability provided by the utility (see Chapter 5). 4.1.12.1. Utility Settings for FTP Server The Auto-Sync Time Clock can backup and/or restore the configuration and time sync transaction database.
Page 59: Performing Backup And Restore
Chapter 4: Operation 4.1.12.2. Performing Backup and Restore The Auto-Sync Time Clock has a built in utility that can be used to Backup and/or Restore the clock configuration and transaction files. Please consult Chapter 5 for details on how to use the Auto-Sync Utility to simultaneously update the configuration of multiple clocks using a shared configuration config.bin file which was created from a shared backup procedure.
Page 60 Auto-Sync Time Clock NOTE: It is recommended to open the text version of the transaction file using MS Word® or Excel rather than Notepad. The filename for the clock transaction file will begin with the last 3 character pairs of the unique clock MAC address (see Figure 6-1) and end in “_ATVSTrans.txt”.
Page 61 Chapter 4: Operation To restore a Configuration & Transaction file in the clock: 1. From the Backup/Restore link under Utilities, click on the Restore tab to perform a restore for the Auto-Sync Time Clock (see Figure 4-26). 2. Click on the drop down menu to select the type of data you want to restore. The choices are: Configuration, Transaction, or Both.
Page 62: Reports Utility
Auto-Sync Time Clock NOTE: The restore utility is recommended to be used when the clock has been reset to factory default settings. It can also be used to copy the configuration settings from one clock to a single clock. It is recommended to use the Auto-Sync Utility for Updating the configuration of multiple clocks.
Page 63 Chapter 4: Operation 5. Click on the button to save the report settings. 6. Click on the View Transactions tab to view the transactions based upon the previously defined and saved settings (see Figure 4-28). All failed synchronizations will appear in red when viewed in the browser.
Page 64 Auto-Sync Time Clock “USER TIME SYNC” – Used to designate that a manual time sync has been performed using the Reset function from Diagnostics (see How to Reset the Clock in Chapter 6). Figure 4-28. View Transactions Example. NOTE: The display will only show 25 transactions. Click the buttons to move backward or forward 25 transactions in the display.
Page 65: Getting Started
Chapter 5: Utility Getting Started It is recommended to install the Auto-Sync Utility for ease-of-use to discover and connect to your Auto-Sync Time Clock(s). This utility eliminates the need of having to use Bonjour with your browser, which for Internet Explorer might require that you download and/or install the Bonjour plug-in.
Page 66: Using The Auto-Sync Utility
Auto-Sync Time Clock Figure 5-2. Setup Maintenance. 3. When the “InstallShield Wizard Complete” screen appears, click on the Finish button to end installation and launch the utility, if checked (see Figure 5-3). Figure 5-3. Finish Install of Auto-Sync Utility. 5.2. Using the Auto-Sync Utility The following procedures discuss how to use the Auto-Sync Utility.
Page 67: How To Discover & Connect To A Auto-Sync Time Clock
Chapter 5: Utility  Replicate a previously created clock configuration to multiple clocks with the feature. Using this function requires knowledge of the operation concepts described in Chapter 4 of this Guide.  Update the clock firmware, download configuration, and load IP file. ...
Page 68 Auto-Sync Time Clock 2. From the main menu, click on the View menu and select the submenu Settings. The Settings and Auto discovery tabs will appear on top. If necessary, from the Settings screen, click on the Discovery Settings tab to change the discovery settings.
Page 69 Chapter 5: Utility Default clock name with MAC address at the end. Figure 5-6. Auto-Sync Time Clock Login. If this is your first time logging into the clock, enter the default Username = Admin Password = password If this is not your first time logging into the clock, enter your case-sensitive Username (max = 20 characters) and your Password (max = 15 characters), then click on the Login button and the Auto-Sync Time Clock Information page will appear (see Figure 5-7).
Page 70: How To Create A Centralized Transaction Report
Auto-Sync Time Clock 5.2.2. How to Create a Centralized Transaction Report NOTE: Before using this function of the Auto-Sync Utility you MUST have performed a Backup of each clock to have created a text transaction report file. Also, all the desired report files must be in the same folder. 1.
Page 71 Chapter 5: Utility Figure 5-9. Select Report Directory. 7. Press the “Generate Report from File(s)” button and the utility will create the report and automatically open when complete. The report will be created and saved in the same folder with the transaction files that were used to create it. Date Range Selected.
Page 72: Advanced Function Of Downloading To Auto-Sync Time Clocks
Auto-Sync Time Clock NOTE: The transaction file will automatically be named auto- sync_time_sync_report.html or .txt (see Figure 5-9). The transaction report file created in either html or text format can be easily edited. Every time you create a report file the previous report file will be overwritten. It is recommended to move the report file to a different location if you do not want that to happen.
Page 73 Chapter 5: Utility Browse to Click on desired clock(s) ATVSConfig (.bin) file stored on FTP server Operation status will be displayed here Figure 5-11. Auto Discovery Download. 3. Browse to select the shared clock file using the Windows Open dialog (see Figure 5-12).
Page 74 Auto-Sync Time Clock 4. Once you have located the original configuration file, click on the now active button to download the clock configuration file to the selected clock(s). NOTE: It is recommended to perform a Backup from the built-in clock Backup Utility before performing any clock firmware updates.
Page 75: Auto-Sync Time Clock Menu Selections
Chapter 5: Utility NOTE: It is recommended to perform a Backup from the built-in clock Backup Utility before performing any clock firmware updates. FAILURE to do this could result in loss of clock configuration and/or the transaction database! NOTE: If updating clock firmware, click on the button after browsing to and selecting a clock firmware file.
Page 76 Auto-Sync Time Clock View Menu Functions  Settings – Use this function to enter discovery settings for Domain name to allow discovery in multiple domains. Also, set clock discovery timeout of Auto-Sync Utility function. Domains can be deleted from the list to browse (see Figure 5-14).
Page 77 Chapter 5: Utility Figure 5-15. View Utility Settings – Monitoring Settings. From the Monitoring Settings tab click on the Mail Account Settings (see Figure 5-16) to; Enter email from and To address used for email notification; Figure 5-16. View Utility Settings – Monitoring Account Settings. Click on the Other Settings tab (see Figure 5-17) to;...
Page 78 Auto-Sync Time Clock  Log – Use this function to view a continuous log of Auto-Sync Utility functions (see Figure 5-18) from the auto-sync_Util.log file. The log is arranged in ascending order by date. Figure 5-18. View Utility Log Information. ...
Page 79 Chapter 5: Utility Figure 5-20. Auto-Sync Utility Get Configuration File. NOTE: Operation status will appear below. Press the clear button to clear status. From Advanced options  Clock Config/Transaction file to; Get selected clock configuration: copy the configuration file from the selected clock to a binary file with the name “ATVSConfig.bin”.
Page 80 Auto-Sync Time Clock Figure 5-21. Auto-Sync Utility Get Transaction File.  Sort By – Use this function to resort the list of discovered Auto-Sync Time Clocks by; Device Name, MAC Address, IP Address, Status, and Version (firmware). The list will automatically be generated in the order that the clocks are discovered.
Page 81 Chapter 5: Utility Help Menu Functions  About – Use this function to display the About screen (see Figure 5-23). Click on the OK button to close. Figure 5-23. Auto-Sync Utility About Screen.  User Guide – Use this function to open the PDF version of the Auto-Sync Time Clock User Guide from the Auto-Sync Utility CD.
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Page 83: Auto-Sync Time Clock Diagnostics
Chapter 6: Maintenance To prevent damage to the Auto-Sync Time Clock, it is recommended to use only paper type media. Special care should be taken to avoid inserting paper with staples, paper clips, or other fastening devices directly under the print frame as damage can occur.
Page 84: How To Manually Time Sync The Clock
Auto-Sync Time Clock 6.2. How to Manually Time Sync the Clock Use this function to ensure the clock is able to sync with the desired time server, and/or force a time sync to set the time. 1. Click on the Diagnostics link under Clock, and the Clock Diagnostics screen will appear.
Page 85: How To Perform Lcd Display Clock Diagnostics
Chapter 6: Maintenance 6.3. How to Perform LCD Display Clock Diagnostics 1. Click on the Diagnostics link under Clock, and the Clock Diagnostics screen will appear. Then click on the LCD Display tab and the LCD Display screen will appear (see Figure 6-3). Figure 6-3.
Page 86 Auto-Sync Time Clock Status Area Information Figure 6-5. Clock Reset. NOTE: If any of the clock reset commands fail, you will see a red “Failed” in the status area. All of the reset commands will appear in the transaction report highlighted in orange.
Page 87: How To Perform Remote Connection Test
Chapter 6: Maintenance 4. Select Yes for, “Do you want to reset the print number?” by pressing the button. The status will be displayed after the operation. If everything is Ok, you will see “Successful” in the Status field. This will reset the Print Number to 1 or to any value specified.
Page 88: Display Messages
Auto-Sync Time Clock 6.6. Display Messages 6.6.1. Normal Startup When the AC power is connected to the clock, the display on the clock will flash “boot”, then sequentially display the complete IP address twice, and finally show the normal display of date and time. See the following figure for an example. For example, an IP = 192.168.57.106...
Page 89: Time Synchronization Validation
Chapter 6: Maintenance 6-7. Colon Status. 6.6.3. Time Synchronization Validation At a pre-determined time of the day and day of the week (see How to Setup Time Synchronization Schedules), the Auto-Sync Time Clock can be set to confirm or validate that a time/date synchronization signal has been received. This is called time synchronization or “Signal Validation".
Page 90 Auto-Sync Time Clock NOTE: An error message can be cleared by removing the cover and pressing the “Reset” button (see Figure 6-9). The Reset button will NOT clear the configuration and/or transaction information (i.e., DST & print line styles) stored in the clock flash memory. Conversely, it is not recommended to clear an error by using the Reset command from the clock web interface as this could reset the clock configuration.
Page 91 Chapter 6: Maintenance Error Cause Solution Message Unlock cover and remove. Set Auto-Sync Time Clock on side with the ribbon side up. Press the Reset button to reset the printer Timing Sensor, carriage and blow air into the printer platen Carriage Stuck.
Page 92: How To Replace The Ribbon Cartridge
NOTE: There is no ribbon life counter which shows the remaining ribbon life. However, the ribbon cartridge generally has a life span of approximately 6,000 print cycles. The Black Box Part numbers for the Auto-Sync Time Clock Ribbon Cartridges are:  Black ink ASTCRCB ...
Page 93: Wide Area Service Discovery
Chapter 7: WAN Service Discovery This chapter discusses special issues that might be related to configuring the Auto- Sync Time Clock for Wide Area Network (WAN) service discovery. Wide Area Service Discovery “Wide Area Service Discovery” is the expansion of mDNS protocol, which allows the devices to register their services in the companywide DNS server so they can be discovered across the subnets.
Page 94: Wide Area Clock Discovery
Auto-Sync Time Clock Figure 7-2. Configure DNS Server Settings. 3. Change the domain name from “local” to the domain name of your network. For example, you companywide domain name might be “apple.com” or “dns- sd.org”. 4. Enter the IP address of your companywide DNS server as one of the four DNS servers in the list.
Page 95 Chapter 7: WAN Service Discovery 3. In the Domain Name field, enter the domain name of your network and press the Red Arrow button to load the Domain Name in the list on the right for discovery of all clocks in your companywide domain (see Figure 7-3). For example, the domain name of your companywide network might be “abc.net”.
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Page 97: Frequently Asked Questions (Faqs)
Chapter 8: Frequently Asked Questions (FAQs) How do I find and connect to my Auto-Sync Time Clock using the auto FAQ-1. discovery Zero Configuration Protocol?  Please install and run the Auto-Sync Utility that came on the CD with your clock. See Chapter 5 of this Guide. ...
Page 98 Auto-Sync Time Clock If I do not require centralized reporting, do I still need to install ATVS FAQ-6. software to use the Auto-Sync Time Clock? No. No software-No server-No central management = Minimal IT staff involvement. However, it is recommended to install the Utility that came on the CD with your clock for auto discovery and advanced functions.
Page 99 Chapter 8: Frequently Asked Questions (FAQs) How do I setup my clock for custom print lines? You can create 2 custom FAQ-12. print lines and save them in the clock’s flash memory.  Consult the Installation and Operation Guide, see How to Set the Print Options in Chapter 4 of this Guide.
Page 100 Auto-Sync Time Clock How do I Backup a configuration file for multiple clocks? Select the FAQ-17. Backup/Restore Utility from the browser and select “Configuration” from the dropdown menu. Next, click Shared for the question, “Is this backup file going to be shared to multiple clocks?” Press the button, and the status box will display the active status, “Backup is running”...
Page 101 Chapter 8: Frequently Asked Questions (FAQs) NOTE: Each clocks transaction records should be maintained with backups to provide OATS compliance insurance. NOTE: Each clocks transaction records when backed up to the FTP server will appear as a text file with a unique filename which has the clocks MAC address.
Page 102 Auto-Sync Time Clock  The clocks that were found in your network domain will appear in the list. I have assigned a static IP address to the clock but I can’t find the clock FAQ-24. using the Auto-Sync utility?  Make sure no other device is using the IP address that is assigned to the clock.
Page 103 Appendix A Character Spacing The following table can be used as a guideline to estimate the amount of space used by each character in regular and/or bold font when printed. NOTE: If the month symbol is selected, the month will be printed using three alphabetical letters.
Page 104 Auto-Sync Time Clock Character Regular Font Length Bold Font Length 07 = 4.67% 10 = 6.67% 07 = 4.67% 10 = 6.67% 07 = 4.67% 10 = 6.67% 07 = 4.67% 10 = 6.67% 07 = 4.67% 10 = 6.67% 07 = 4.67% 10 = 6.67% 07 = 4.67%...
Page 105 Appendix A Character Regular Font Length Bold Font Length BLOCK 07 = 4.67% MAC ADDR 119 = 79.33% IP MAC ADDR 140 = 93.33% Ç 07 = 4.67% 10 = 6.67% Ä 07 = 4.67% 10 = 6.67% É 07 = 4.67% 10 = 6.67% Ö...
Page 106 Auto-Sync Time Clock NOTE: System allows user to configure up to 32 time servers System provides 18 Stratum 1 NTP servers for user to select as default listed below Host Name Location Number bigben.cac.washington.edu University of Washington, Seattle, montpelier.ilan.caltech.edu California Institute of Technology, Pasadena, CA nist1.symmetricom.com Symmetricom, San Jose, California...
Page 107 Appendix A Term Description FINRA Financial Industry Regulatory Authority. Full Power Reserve, battery backup in case of power failure. File Transfer Protocol, is a network protocol used to transfer data from one computer to another through a network, such as the Internet.
Page 108 Auto-Sync Time Clock This page intentionally left blank. 724-746-5500 blackbox.com...
Page 110 AJR-199400 SKU, rev. 0 724-746-5500 blackbox.com...

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Black Box ASTC3000 User Manual

1 Auto-Sync Time Clock

Auto-Sync Time Clock

2 Installation Basics

3 Getting Started

4 General Information

5 Getting Started

6 Auto-Sync Time Clock Diagnostics

7 Wide Area Service Discovery

8 Frequently Asked Questions (Faqs)

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