Technical Support(Faq) - Acer LCD monitor 15 User Manual

TECHNICAL SUPPORT (FAQ)
Problem & Question
Power LED is not on
No Plug & Play
Picture is fuzzy
Picture bounces or a wave
pattern is present in the
picture
The power LED is ON (orange)
but there's no video or no
picture.
Missing one of the primary
colors (RED, GREEN, or BLUE)
Possible Solution
*Check if the Power Switch is in the
ON position
*Power Cord should be connected
*Check if the PC system is Plug & Play
compatible
*Check if the Video Card is Plug & Play
compatible
*Check if the D-15 plug pin of Video
Cable is bent
*Adjust the Contrast and Brightness
Controls.
*Move electrical devices that may
cause electrical interference.
*Computer Power Switch should be in
the ON position.
*Computer Video Card should be
snugly seated in its slot
*Make sure monitor's video cable is
properly connected to the computer.
*Inspect monitor's video cable and
make sure none of the pins are bent.
*Make sure computer is operational
by hitting the CAPS LOCK key on the
keyboard while observing the CAPS
LOCK LED. The LED should either
turn ON or OFF after hitting the
CAPS LOCK key.
*Inspect the monitor's video cable and
make sure that none of the pins are
bent.
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