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ASAI Administration
This chapter describes the administrative screens that are provided with the ASAI
feature package. For a step-by-step description of a typical voice-response appli-
cation involving a VIS ACD and VIS agents, refer to Chapter 5, "Administering
ASAI".
ASAI Administration Overview
NOTE:
The ASAI feature uses a menu-driven user interface. Refer to Chapter 1,
"User Interface" of the CONVERSANT VIS Version 4.0 Operations , 585-
350-703, for a general description of the VIS user interface. The ASAI link
must be administered on the DEFINITY Generic 3i. Refer to the DEFINITY
Communications System Generic 3i Implementation , 555-230-650, for
additional information.
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4-1
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