Support And Additional Information Sources - Xerox 6180N - Phaser Color Laser Printer Evaluator Manual

SuPPOrT ANd AddITIONAL INFOrMATION SOurCES

uNrIvALEd SErvICE ANd SuPPOrT
BehindeveryXeroxproductisalargenetworkofcustomer
supportthat'sunrivaledintheindustryandavailablewhenyou
needit.Xeroxserviceprofessionalsuseleading-edgetechnologiesto
keepyouupandrunning.They'reevenlinkedtotheengineerswho
designedyourproduct,soyoucanbeconfidentwhenyouchoose
Xerox.AndgenuineXeroxsuppliesarealwaysreadilyavailable.
TOTAL SATISFACTION GuArANTEEd
TheexclusiveXeroxTotalSatisfactionGuarantee,recognizedas
uniqueintheindustry,coverseveryPhaserdevicethathasbeen
continuouslymaintainedbyXeroxoritsauthorizedrepresentatives
underaXeroxexpresswarrantyoraXeroxmaintenanceagreement.
Youdecidewhenyou'resatisfied.

XErOX OFFICE SErvICES SuPPOrT
Asset Management Services
• A ssetOptimizationandTracking—Processandtoolsto
optimizeanenterprise'sofficeoutputinfrastructureand
reduceoverallcosts
  • B reak-FixManagement—Singlepointofownership
andmanagementforbreak-fixserviceforallbrandsof
officeoutputdevices
  • S uppliesManagement—Processandtoolstoprocure,mon-
itorandreplenishalldocument-relatedsuppliesproactively
Imaging and Output Management Services
  • O utputManagement—Singlepointofmanagement
forofficeoutputfromalloutputdevices—regardless
ofmanufacturer
  • I mageCaptureandWorkflow—Cost-efficientsolutionsfor
capturing,managing,retrievinganddistributinginformation
intodigitalrepositories
Support Services
  • T echnologyProcurementandDeployment—Acreative
andflexibleend-to-endprint/computerproductacquisition
solutionthatusesasingle-point-of-contactmodel,while
loweringthetotalcostofacquisition
  • H elpDeskServices—Abroadrangeofenterpriseservices
managedthroughasinglepointofcontactanddelivered
throughanon-siteoroff-sitemodel
  • E ndUserServices—Microsoftsoftwareimplementation,
ITprojectconsultingandcustomereducation
  •AccessManagedServices
Student/Patron Access Services
  • S tudentandLibraryPatronAccess—Customdesignedand
implementedcustomer-managedsolutionsforstudentand
librarypatronprint-accessmanagement
AddITIONAL INFOrMATION SOurCES
Phaser 6180 Front Panel:
   T heFrontPaneloffersdevicesettings,systemstatusand
troubleshootinginformation.
Customer documentation contains:
  •InstallationGuide
  •QuickUserGuide
  •Software/DocumentationCD-ROM
  •RegistrationCard
  •WarrantyBooklet
On the web:
  Visitwww.xerox.com/officefor:
   •Product,supplyandsupportinformation
   •Downloadingdrivers
   •FindingyourlocalXeroxsalesrepresentative
   •Onlinedocumentation
  Visitwww.xerox.com/office/supportfor:
    S upportandserviceinformation,includingthesame
troubleshootingKnowledgeBaseusedbyXerox
CustomerSupportstafftoprovidethelatesttechnical
informationon:
     •Applicationissues
     •Errors
     •Print-qualityissues
     •Troubleshooting
PHASE R 6 1 8 0 E VAl U At O R G U IdE
11