Page 1 Maintenance and Service Guide HP Compaq nx6115 and nx6125 Notebook PCs Document Part Number: 389608-001 August 2005 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts;...
Page 2 HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and Service Guide HP Compaq nx6115 and nx6125 Notebook PCs First Edition August 2005 Document Part Number: 389608-001...
Page 3: Table Of Contents
Contents 1 Product Description 1.1 Features ........1–2 1.2 Resetting the Notebook .
Page 4 Contents 5.6 Workstation Precautions ..... . 5–6 5.7 Grounding Equipment and Methods ... . . 5–7 6 Removal and Replacement Procedures 6.1 Serial Number .
Page 5: Product Description
Product Description The HP Compaq nx6115 and nx6125 Notebook PCs offer advanced modularity, AMD Turion™ 64 mobile technology and Mobile AMD Sempron™ processors, and extensive multimedia support. HP Compaq nx6115 and nx6125 Notebook PCs Maintenance and Service Guide 1–1...
Page 6: Features
Product Description 1.1 Features ■ The following processors are available, varying by notebook model: ❏ AMD Turion 64 ML-40 (2.2-GHz) ❏ AMD Turion 64 ML-37 (2.0-GHz) ❏ AMD Turion 64 ML-34 (1.8-GHz) ❏ AMD Turion 64 ML-32 (1.8-GHz) ❏ AMD Turion 64 ML-30 (1.6-GHz) ❏...
Page 7 External 65-watt AC adapter with 3-wire power cord, varying by notebook model ■ 6-cell Li-Ion battery pack ■ Stereo speakers ✎ The following features are available only on HP Compaq nx6125 models: ■ 6-in-1 Digital Media Slot ■ S-Video-out jack ■...
Page 8: Resetting The Notebook
RJ-45 (network) ❏ IEEE 1394 ❏ Travel battery ❏ Digital Media Slot (HP Compaq nx6125 models only) ❏ S-Video-out (HP Compaq nx6125 models only) ❏ Docking connector (HP Compaq nx6125 models only) 1.2 Resetting the Notebook If the notebook you are servicing has an unknown password, follow these steps to clear the password.
Page 9: Power Management
Product Description 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the notebook. 5. Connect AC power to the notebook. Do not reinsert any battery packs at this time. 6. Turn on the notebook. All passwords and all CMOS settings have been cleared. 1.3 Power Management The notebook comes with power management features that extend battery operating time and conserve power.
Page 10: External Components
Product Description 1.4 External Components The external components on the front of the notebook are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function Wireless light On: An integrated wireless device, such as a wireless LAN device and/or a Bluetooth®...
Page 11 SD (Secure Digital) Memory Card, nx6125 models only) MultiMediaCard, Memory Stick, Memory Stick Pro, SmartMedia, and xD-Picture Card. 6-in-1 Digital Media On: Slot is accessing a digital memory card. Slot light (HP Compaq nx6125 models only) Maintenance and Service Guide 1–7...
Page 12 Product Description The external components on the right side of the notebook are shown below and described in Table 1-2. Right-Side Components 1–8 Maintenance and Service Guide...
Page 13: Right-Side Components
Product Description Table 1-2 Right-Side Components Item Component Function Optical drive Holds an optical disc. RJ-11 (modem) jack Connects a modem cable. Maintenance and Service Guide 1–9...
Page 14: Left-Side Components
Product Description The external components on the left side of the notebook are shown below and described in Table 1-3. Left-Side Components Table 1-3 Left-Side Components Item Component Function Vent Enables airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow.
Page 15 PC Card slot Supports optional Type I or Type II PC Cards. ExpressCard slot Suppports optional ExpressCard/54 or (HP Compaq nx6125 ExpressCard/34 cards. models only) PC Card slot eject Ejects the PC Card from the PC Card slot. button Maintenance and Service Guide 1–11...
Page 16 Product Description The external components on the rear panel of the notebook are shown below and described in Table 1-4. Rear Panel Components 1–12 Maintenance and Service Guide...
Page 17: Rear Panel Components
External MultiBay II to the notebook. The MultiBay II must be connected to an external power source. S-Video-out jack Connects an optional S-Video device such (HP Compaq nx6125 as a television, VCR, camcorder, models only) overhead projector, or video capture card. Maintenance and Service Guide...
Page 18 Product Description The standard keyboard components of the notebook are shown below and described in Table 1-5. Standard Keyboard Components Table 1-5 Standard Keyboard Components Item Component Function Function keys Execute frequently used system functions when pressed in combination with the fn key. caps lock key Enables caps lock and turns on the caps lock light.
Page 19 Product Description Table 1-5 Standard Keyboard Components (Continued) Item Component Function Windows logo key Displays the Microsoft Windows Start menu. Windows Displays a shortcut menu for items applications key beneath the pointer. Arrow keys Moves the cursor around the screen. Keypad keys Can be used like the keys on an external numeric keypad.
Page 20: Top Components
Product Description The notebook top components are shown below and described in Table 1-6. Top Components Table 1-6 Top Components Item Component Function Display lid switch Puts the notebook in standby if the display is closed while the notebook is turned on. Power/standby button When the notebook is: Off, press the button to turn on the...
Page 21 Top Components (Continued) Item Component Function Info Center button Launches Info Center, which enables you (HP Compaq nx6125 to quickly open the following software models only) solutions: Altiris Local Recovery, Contact HP, Help and Support, Options Demo, ProtectTools Security Manager, Software Setup, System Information, and Wireless Assistant.
Page 22 Product Description The notebook TouchPad components are shown below and described in Table 1-7. TouchPad Components 1–18 Maintenance and Service Guide...
Page 23: Touchpad Components
Function like the left and right buttons on TouchPad buttons an external mouse. Fingerprint reader Allows a fingerprint logon to Windows HP Compaq nx6125 instead of using a password. models only) TouchPad scroll zone Scrolls upward or downward. Maintenance and Service Guide...
Page 24: Bottom Components
Primary battery locking Secures the primary battery pack into latch the battery bay. Docking connector Connects the notebook to an optional (HP Compaq nx6125 HP Advanced Docking Station or models only) HP Docking Station. Travel battery connector Connects an optional travel battery.
Page 25 Product Description Table 1-8 Bottom Components (Continued) Item Component Function Memory module Contains the memory module slots. compartment Hard drive bay Holds the hard drive. Primary battery release Releases the primary battery pack from latch the battery bay. Maintenance and Service Guide 1–21...
Page 26: Design Overview
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 4, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 6, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
Page 27: Troubleshooting
Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 28: Accessing Computer Setup
Troubleshooting Accessing Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Tools, and Advanced menus. 1. Open Computer Setup by turning on or restarting the notebook. Press while the F10 = Based Setup message is displayed in the lower-left corner of the screen.
Page 29: Selecting From The File Menu
Troubleshooting 4. To confirm the restoration, press 5. Select File > Save changes and exit, and then follow the instructions on the screen. When the computer restarts, the factory settings are restored, and any identification information you have entered is saved. Selecting from the File Menu Table 2-1 File Menu...
Page 30: Selecting From The Security Menu
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Administrator password Enter, change, or delete an HP Administrator password. Power-on password Enter, change, or delete a power-on password. ■ Enable/Disable stringent security. Password options ■ Enable/Disable required password on restart. DriveLock passwords Enable/disable DriveLock;...
Page 31: Selecting From The Tools Menu
Troubleshooting Selecting from the Tools Menu Table 2-3 Tools Menu Select To Do This HDD Self Test options Run a quick or comprehensive self-test on any hard drive in the system. Battery Information View information about any battery packs in the notebook.
Page 32: Selecting From The Advanced Menu
Troubleshooting Selecting from the Advanced Menu Table 2-4 Advanced Menu Select To Do This Language (or press f2) Change the Computer Setup language. ■ Enable/Disable MultiBoot, which sets a startup Boot options sequence that can include most bootable devices and media in the system. ■...
Page 33: Troubleshooting Flowcharts
Troubleshooting 2.2 Troubleshooting Flowcharts Table 2-5 Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
Page 34 Troubleshooting Table 2-5 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.20—No Network/Modem Connection”...
Page 35: Flowchart 2.1—Initial Troubleshooting
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Go to Is there “Flowchart power? 2.2—No Power, Part 1.” Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives “Flowchart working? 2.17—Nonfunc- tioning Device.” Go to Is there video? “Flowchart Go to (no boot)
Page 36: Flowchart 2.2—No Power, Part
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Go to Power up Power up Reset “Flowchart on battery on battery power.* 2.3—No Power, power? power? Part 2.” Go to Power up Power up Reset “Flowchart...
Page 37: Flowchart 2.3—No Power, Part
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging it, moving it to another notebook, or replacing it. Replace Power on? power supply...
Page 38: Flowchart 2.4—No Power, Part
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Done Reseat AC adapter in notebook and at power source. Power on? Done External Internal or Replace external external AC Try different Power outlet AC adapter.
Page 39: Flowchart 2.5—No Power, Part
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open notebook. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close notebook and retest. Replace the following items (if applicable). Check Power on? notebook operation after each replacement: 1.
Page 40: Flowchart 2.6—No Video, Part
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to *NOTE: To change from internal to Stand-alone “Flowchart external display, use the hotkey or docking 2.7—No Video, combination. device? Part 2.” Stand-alone Internal or Adjust Video OK? Done external brightness.
Page 41: Flowchart 2.7—No Video, Part
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove notebook from docking device, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in “Flowchart Video OK? Video OK? Done 2.6—No Video, Part 1.”...
Page 42 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reset power cord in docking device and power outlet. Check voltage Reinstall setting on docking notebook into device. docking device. Reset monitor cable connector at Docking docking device. Done device operating? Docking device...
Page 43: Flowchart 2.9—No Operating System (Os) Loading
Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reset power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.”...
Page 44 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Go to “Flowchart Nonsystem 2.11—No OS disk message? Loading, Hard Drive, Part 2.” Reseat external hard drive. OS loading? Done Boot from Go to Boot “Flowchart from 2.13—No OS...
Page 45 Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Reseat Loading, hard drive. Hard Drive, Part 1.” 1. Replace CD or hard drive. diskette in 2. Replace system drive? board. Hard drive Done accessible? Remove diskette and Run FDISK.
Page 46 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System Install OS files on hard and reboot. drive? Virus loading from Clean virus. Done hard drive? hard drive? Run SCANDISK and Replace Diagnostics check for...
Page 47: Flowchart 2.13—No Os Loading, Diskette Drive
Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive OS not loading Reseat Done from diskette drive. loading? diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot notebook. Check diskette for system files. Go to Boot Try different “Flowchart from another diskette.
Page 48 Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD-ROM or reboot drive? DVD-ROM drive. notebook. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD? Boots from Reseat Done...
Page 49 Troubleshooting Flowchart 2.15—No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Go to Notebook in Internal “Flowchart docking device Undock audio? 2.16—No Audio, (if applicable)? Part 2.” Replace the following docking device Go to components one at a time, as applicable. “Flowchart Check audio status after each change.
Page 50 Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio? Audio?
Page 51 Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Fix or Clear Any physical replace CMOS. device detected? broken item. Go to “Flowchart 2.9—No Reattach device.
Page 52 Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. External Replace device system works? board. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. Done Done Replace system board. 2–26 Maintenance and Service Guide...
Page 53 Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal pointing device or cable. Done Done Replace system board.
Page 54 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network Replace jack or modem jack or have jack active? activated. Connect Digital to nondigital line? line. Reload NIC/modem Done drivers and configured reconfigure. in OS? Disconnect all Replace NIC/modem power from (if applicable).
Page 55: Software Update And Recovery
Software Update and Recovery 3.1 Software Updates To stay current with the newest technology and maintain optimal performance, install the latest versions of HP software on your computer as they become available. To update HP software: 1. Identify your computer model, product category, and series or family.
Page 56: Accessing Computer Information
Software Update and Recovery Accessing Computer Information Before you access the updates for your computer, collect the following information: ■ The product category is Notebook. ■ The product family name and series number are printed on the display bezel. ■ Model information is provided on the serial number label on the bottom of the computer.
Page 57: Obtaining The Support Software Cd
Software Update and Recovery Obtaining the Support Software CD The Support Software CD provides HP software updates and installation instructions. The CD includes device drivers, ROM updates, and utilities. To purchase the current Support Software CD or a subscription that provides both the current version and future versions of the CD, visit the HP Web site at http://www.hp.com Software Updates and the HP Web Site...
Page 58 Software Update and Recovery To download a ROM update: 1. Access the page on the HP Web site that provides software for your computer: ❏ Select Start > Help and Support, and then click a software update link. – or – ❏...
Page 59: Downloading Other Software
Software Update and Recovery ROM installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed: 1. Open Windows Explorer by selecting Start > All Programs > Accessories > Windows Explorer. 2.
Page 60: System Recovery
Software Update and Recovery 2. Follow the instructions on the screen to find the software you want to update. 3. At the download area, select the software you want and follow the download instructions on the Web page. ✎ Make a note of the path to the location on your hard drive where the ROM package will be downloaded.
Page 61: Safeguarding Your Data
Software Update and Recovery Safeguarding Your Data Software or devices added to the computer can cause your system to become unstable. To safeguard your documents, store personal files in the My Documents folder and periodically create a backup copy of the My Documents folder. Altiris Local Recovery Altiris Local Recovery is a preloaded application that protects the files on your computer by storing copies of files, called...
Page 62: Using System Restore Points
Software Update and Recovery Using System Restore Points System Restore is an operating system feature that allows you to reverse undesirable changes to your computer by restoring the computer to an earlier state, called a restore point. A restore point is a “snapshot”...
Page 63: Restoring To A Restore Point
Software Update and Recovery Restoring to a Restore Point To restore the computer to a previous date and time when it was functioning optimally: 1. Select Start > Help and Support. 2. Click System Restore. The System Restore window opens. 3.
Page 64: Reinstalling Applications From The Hard Drive
Software Update and Recovery Reinstalling Applications from the Hard Drive To reinstall a preloaded application or utility from your hard drive: 1. Select Start > All Programs > Software Setup, and then follow the instructions on the screen. 2. When you are prompted to select the software you want to reinstall, select or clear the appropriate check boxes.
Page 65 Software Update and Recovery 1. Connect the computer to external power through the AC adapter and turn on the computer. 2. Immediately insert the Operating System disc into the computer. 3. Press and hold the power/standby button for at least 5 seconds to turn off the computer.
Page 66: Reinstalling The Operating System
Software Update and Recovery Reinstalling the Operating System Ä CAUTION: To protect your personal data and the software installed on the computer, back up your data before reinstalling the operating system. See the Windows online Help utility to learn more about backing up your files.
Page 67 Software Update and Recovery 4. Press the power/standby button again to turn on the computer. 5. When prompted, press any key to start from the disc. After a few minutes, you may need to select your language, and then the Setup Wizard opens. 6.
Page 68: Reinstalling Device Drivers And Other
Software Update and Recovery Reinstalling Device Drivers and Other Software After the operating system installation process is complete, you must reinstall drivers. To reinstall drivers, use the Recovery disc included with the computer: 1. While running Windows, insert the Recovery disc into the optical drive.
Page 69: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 4.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Serial Number Location Maintenance and Service Guide 4–1...
Page 70: Notebook Major Components
Illustrated Parts Catalog 4.2 Notebook Major Components Notebook Major Components 4–2 Maintenance and Service Guide...
Page 71 Bracket Kit (not illustrated) 393595-001 Wireless antenna set (not illustrated) 393558-001 Power button board (includes power button board 393583-001 cable) Switch covers For use on HP Compaq nx6125 models 393561-001 For use on HP Compaq nx6115 models 393562-001 Maintenance and Service Guide 4–3...
Page 72 Illustrated Parts Catalog Notebook Major Components 4–4 Maintenance and Service Guide...
Page 73 Illustrated Parts Catalog Table 4-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number Keyboards Brazil 393568-201 People’s 393568-AA1 Republic Czech Republic 393568-221 of China Denmark 393568-081 Poland 393568-241 Europe 393568-021 Portugal 393568-131 France 393568-051 Russia 393568-251 French Canada 393568-121 South Africa 393568-AR1...
Page 74 Illustrated Parts Catalog Notebook Major Components 4–6 Maintenance and Service Guide...
Page 75 393580-001 393597-001 TouchPad (includes TouchPad cable) 393587-001 Button boards (include button board cable) For use on HP Compaq nx6125 models 393584-001 For use on HP Compaq nx6115 models 393585-001 Top covers (include TouchPad) For use on HP Compaq nx6125 models...
Page 76 Illustrated Parts Catalog Notebook Major Components 4–8 Maintenance and Service Guide...
Page 77 Item Description Number RTC battery 393588-001 Speaker 393563-001 System boards For use on HP Compaq nx6125 models 393569-001 For use on HP Compaq nx6115 models 393570-001 Optical drives (include bezel) 24X Max CD-ROM drive 393537-001 8X Max DVD-ROM drive 393538-001...
Page 78 Illustrated Parts Catalog Notebook Major Components 4–10 Maintenance and Service Guide...
Page 79 Illustrated Parts Catalog Table 4-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number Memory modules (333-MHz, DDR, PC2700) 1024 MB 393573-001 512 MB 393572-001 256 MB 393571-001 Miscellaneous Plastics Kit 393593-001 Includes: Memory module compartment cover (includes 2 captive screws) Hard drive cover (includes 2 captive screws) Not illustrated: Notebook feet...
Page 80: Miscellaneous Plastics Kit
Illustrated Parts Catalog 4.3 Miscellaneous Plastics Kit Table 4-2 Miscellaneous Plastics Kit Spare Part Number 393593-001 Item Description Memory module compartment cover (includes 2 captive screws) Hard drive cover (includes 2 captive screws) Notebook feet (4) ExpressCard slot space saver PC Card slot space saver 4–12 Maintenance and Service Guide...
Page 81: Miscellaneous Cable Kit
Illustrated Parts Catalog 4.4 Miscellaneous Cable Kit Table 4-3 Miscellaneous Cable Kit Spare Part Number 393594-001 Description Item Bluetooth board cable RJ-11 connector module and cable TouchPad cable Maintenance and Service Guide 4–13...
Page 82: Mass Storage Devices
Illustrated Parts Catalog 4.5 Mass Storage Devices 4–14 Maintenance and Service Guide...
Page 83 Illustrated Parts Catalog Table 4-4 Mass Storage Devices Spare Part Number Information Spare Part Item Description Number Hard drives (include frame and connector) 5400-rpm 4200-rpm 80-GB 393548-001 80-GB 393547-001 60-GB 393546-001 60-GB 393545-001 40-GB 393544-001 40-GB 393543-001 30-GB 393542-001 Optical drives (include bezel) 24X Max CD-ROM drive 393537-001 8X Max DVD-ROM drive...
Page 84: Miscellaneous (Not Illustrated)
Illustrated Parts Catalog 4.6 Miscellaneous (Not Illustrated) Table 4-5 Miscellaneous (Not Illustrated) Spare Part Information Spare Part Description Number Label Kit 393592-001 Adjustable notebook stand 372420-001 HP Advanced Docking Station 374504-001 HP Docking Station 374803-001 65 watt AC adapter 338136-001 Screw Kit (includes the following screws;...
Page 85 Illustrated Parts Catalog Table 4-5 Miscellaneous (Not Illustrated) Spare Part Information (Continued) Spare Part Description Number Power cords For use in: Australia and New Zealand 350188-011 Belgium, Europe, Finland, France, Germany, Greece, 350188-021 the Netherlands, Norway, Portugal, Spain, and Sweden Canada, French Canada, Latin America, Taiwan, 350188-001 Thailand, and the United States...
Page 86: Sequential Part Number Listing
Illustrated Parts Catalog 4.7 Sequential Part Number Listing Table 4-6 Sequential Part Number Listing Spare Part Number Description 338136-001 65 watt AC adapter 350188-001 Power cord for use in Canada, French Canada, Latin America, Taiwan, Thailand, and the United States 350188-011 Power cord for use in Australia and New Zealand 350188-021...
Page 87 Illustrated Parts Catalog Table 4-6 Sequential Part Number Listing (Continued) Spare Part Number Description 377407-291 802.11a/b/g WLAN mini PCI communications card for use in Japan 385894-001 6-cell, 4.8-AHr battery pack 385895-001 6-cell, 4.4-AHr battery pack 392557-001 802.11b/g WLAN mini PCI communications card for use in the United States 392557-002 802.11b/g WLAN mini PCI communications card for use in the...
Page 88 Microphone 393556-001 Display inverter for use on models with 15.0-inch displays 393558-001 Wireless antenna set 393559-001 Top cover for use on HP Compaq nx6125 models (includes TouchPad) 393560-001 Top cover for use on HP Compaq nx6115 models (includes TouchPad) 393561-001...
Page 89 Illustrated Parts Catalog Table 4-6 Sequential Part Number Listing (Continued) Spare Part Number Description 393567-001 Heat sink (includes thermal paste) 393568-001 Keyboard for use in the United States 393568-021 Keyboard for use in Europe 393568-031 Keyboard for use in the United Kingdom 393568-041 Keyboard for use in Germany 393568-051...
Page 90 393568-BB1 Keyboard for use in Israel 393568-DD1 Keyboard for use in Iceland 393569-001 System board for use on HP Compaq nx6115 models 393570-001 System board for use on HP Compaq nx6125 models 393571-001 256-MB memory module (333-MHz, DDR, PC2700) 393572-001...
Page 91 Mobile AMD Sempron 3100+ (1.80-GHz) processor (includes thermal paste) 393583-001 Power button board (includes power button board cable) 393584-001 Button board for use on HP Compaq nx6125 models (includes button board cable) 393585-001 Button board for use on HP Compaq nx6115 models (includes button board cable)
Page 92 Sequential Part Number Listing (Continued) Spare Part Number Description 393590-001 PC Card assembly without Smart Card reader, for use on HP Compaq nx6125 models 393591-001 PC Card assembly without Smart Card reader, for use on HP Compaq nx6115 models 393592-001 Label Kit...
Page 93: Removal And Replacement Preliminaries
Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 5.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■...
Page 94: Service Considerations
Removal and Replacement Preliminaries 5.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 95: Preventing Damage To Removable Drives
Removal and Replacement Preliminaries 5.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■...
Page 96: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 5.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 97: Packaging And Transporting Precautions
Removal and Replacement Preliminaries 5.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.
Page 98: Workstation Precautions
Removal and Replacement Preliminaries 5.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material Table 4-2, “Static-Shielding Materials” (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 99: Grounding Equipment And Methods
Removal and Replacement Preliminaries 5.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 100: Typical Electrostatic Voltage Levels
Removal and Replacement Preliminaries Table 5-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 5-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V...
Page 101: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 60 screws and nuts, in 8 different sizes, that may have to be removed, replaced, or loosened when servicing the notebook. Make special note of each screw and screw lock size and location during removal and replacement.
Page 102: Disassembly Sequence Chart
Removal and Replacement Procedures 6.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components. Disassembly Sequence Chart Section Description # of Screws Removed Preparing the Notebook for Disassembly Battery pack Hard Drive 2 loosened to remove the hard drive cover...
Page 103 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 6.16 Mini PCI Communications Card Å To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your notebook by the governmental agency that regulates wireless devices in your country.
Page 104: Preparing The Notebook For Disassembly
Removal and Replacement Procedures 6.3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures: 1. Shut down the notebook. If you are unsure whether the notebook is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2.
Page 105 Removal and Replacement Procedures b. Slide the battery pack lock latch 1 to the right. (The battery pack disengages from the notebook.) c. Slide and hold the battery pack release latch 2 to the right. d. Slide the battery pack forward 3 and remove it. Removing the Battery Pack Reverse the above procedure to install the battery pack.
Page 106: Hard Drive
Removal and Replacement Procedures 6.4 Hard Drive Hard Drive Spare Part Number Information 5400-rpm 4200-rpm 80-GB 393548-001 80-GB 393547-001 60-GB 393546-001 60-GB 393545-001 40-GB 393544-001 40-GB 393543-001 30-GB 393542-001 1. Prepare the notebook for disassembly (refer to Section 6.3). 2. Loosen the 2 Phillips PM2.5×6.0 screws 1 that secure the hard drive cover to the notebook.
Page 107 Removal and Replacement Procedures 5. Grasp the mylar tab 1 on the right side of the hard drive and slide the hard drive to the right 2 to disconnect it from the system board. 6. Remove the hard drive from the hard drive bay 3. Removing the Hard Drive Maintenance and Service Guide 6–7...
Page 108 Removal and Replacement Procedures 7. Remove the 4 Phillips PM3.0×5.0 hard drive frame screws 1 from each side of the hard drive. 8. Lift the frame straight up 2 to remove if from the hard drive. Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive.
Page 109: Notebook Feet
Removal and Replacement Procedures 6.5 Notebook Feet The notebook feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 393593-001. Replacing the Notebook Feet Maintenance and Service Guide 6–9...
Page 110: Bluetooth Board
Removal and Replacement Procedures 6.6 Bluetooth Board Bluetooth Board Spare Part Number Information Broadcomm Bluetooth wireless board (includes Bluetooth 393566-001 board cable) 1. Prepare the notebook for disassembly (refer to Section 6.3). 2. Remove the hard drive cover and hard drive (Section 6.4).
Page 111 Removal and Replacement Procedures 4. Remove the Phillips PM1.5×3.0 screw 1 that secures the Bluetooth board to the notebook. 5. Slide the Bluetooth board forward 2 and out of the clip in the top cover. 6. Remove the Bluetooth board from the notebook 3. 7.
Page 112: Memory Module
Removal and Replacement Procedures 6.7 Memory Module Memory Module Spare Part Number Information 1024 MB 393573-001 512 MB 393572-001 256 MB 393571-001 1. Prepare the notebook for disassembly (refer to Section 6.3). 2. Position the notebook with the rear panel toward you. 3.
Page 113 Removal and Replacement Procedures 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module board. (The edge of the module opposite the socket rises away from the notebook.) 7. Slide the module away from the socket at an angle 2. 8.
Page 114: Optical Drive
Removal and Replacement Procedures 6.8 Optical Drive Optical Drive Spare Part Number Information 24X Max CD-ROM drive 393537-001 8X Max DVD-ROM drive 393538-001 24X Max DVD/CD-RW Combo Drive 393539-001 8X Max DVD±RW and CD-RW Combo Drive 393540-001 DVD±RW and CD-RW Combo, Dual Layer Drive 393541-001 1.
Page 115 Removal and Replacement Procedures 4. Remove the Torx T8M2.5×9.0 screw 1 that secures the optical drive to the notebook. 5. Insert a thin tool, such as an unbent paper clip 2, into the media tray release hole and release the media tray. 6.
Page 116: Switch Cover
Removal and Replacement Procedures 6.9 Switch Cover Switch Cover Spare Part Number Information For use on HP Compaq nx6125 models 393561-001 For use on HP Compaq nx6115 models 393562-001 1. Prepare the notebook for disassembly (Section 6.3). 2. Remove the 3 Torx T8M2.5×4.0 screws 1 and the Torx T8M2.5×9.0 screw 2 that secure the switch cover to...
Page 117 Removal and Replacement Procedures 3. Turn the notebook display-side up with front toward you. 4. Open the notebook as far as possible. 5. Insert a flat blade screwdriver into the 2 notches in the switch keys 1, one behind the cover (one behind the pause keys 2) and lift up 3 until the front edge of the...
Page 118 Removal and Replacement Procedures 6. Use a flat blade screwdriver to separate the left 1 and right hinge covers 2 from the notebook and release the switch cover. Releasing the Switch Cover, Part 2 6–18 Maintenance and Service Guide...
Page 119 Removal and Replacement Procedures 7. Disconnect the power button board cable from the system board. 8. Remove the switch cover. Removing the Switch Cover Reverse the above procedure to install the switch cover. Maintenance and Service Guide 6–19...
Page 120: Power Button Board
Removal and Replacement Procedures 6.10 Power Button Board Power Button Board Spare Part Number Information Power button board (includes power button board cable) 393583-001 1. Prepare the notebook for disassembly (Section 6.3). 2. Remove the switch cover (Section 6.9). 3. Turn the switch cover upside down with the hinge covers toward you.
Page 121 Removal and Replacement Procedures 4. Remove the Torx T8M2.5×4.0 screw 1 that secures the power button board to the switch cover. 5. Remove the power button board 2. Removing the Power Button Board Reverse the above procedure to install the power button board. Maintenance and Service Guide 6–21...
Page 122: Keyboard
Removal and Replacement Procedures 6.11 Keyboard Keyboard Spare Part Number Information Brazil 393568-201 People’s Republic 393568-AA1 of China Czech Republic 393568-221 Poland 393568-241 Denmark 393568-081 Portugal 393568-131 Europe 393568-021 Russia 393568-251 France 393568-051 South Africa 393568-AR1 French Canada 393568-121 Saudi Arabia 393568-171 Germany 393568-041...
Page 123 Removal and Replacement Procedures 3. Remove the 4 Torx T8M2.5×4.0 screws that secure the keyboard to the notebook. Removing the Keyboard Screws Maintenance and Service Guide 6–23...
Page 124 Removal and Replacement Procedures 4. Lift the rear edge of the keyboard up and swing it forward until it rests on the palm rest. Releasing the Keyboard 6–24 Maintenance and Service Guide...
Page 125 Removal and Replacement Procedures 5. Release the zero insertion force (ZIF) connector to which the keyboard cable is attached and disconnect the keyboard cable. Disconnecting the Keyboard Cable 6. Remove the keyboard. Reverse the above procedure to install the keyboard. Maintenance and Service Guide 6–25...
Page 126: Fan
Removal and Replacement Procedures 6.12 Fan Fan Spare Part Number Information 393597-001 1. Prepare the notebook for disassembly (Section 6.3). 2. Remove the switch cover (Section 6.9). 3. Remove the keyboard (Section 6.11). 4. Disconnect the fan cable 1 from the system board. 5.
Page 127: Heat Sink
Removal and Replacement Procedures 6.13 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal paste) 393567-001 1. Prepare the notebook for disassembly (Section 6.3) and then remove the following components: a. Switch cover (Section 6.9) b. Keyboard (Section 6.11) c.
Page 128 Removal and Replacement Procedures 2. Remove the 4 Torx T8M2.5×7.0 screws 1 that secure the heat sink to the notebook. 3. Lift the right side of the heat sink 2 to disengage it from the processor. 4. Slide the heat sink up and to the right 3 to remove it. ✎...
Page 129 Removal and Replacement Procedures ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste should be reapplied to both surfaces before the heat sink is reinstalled. Thermal paste is included with all heat sink and processor spare part kits.
Page 130: Processor
Removal and Replacement Procedures 6.14 Processor Processor Spare Part Number Information AMD Turion 64 ML-40 2.2-GHz 393579-001 AMD Turion 64 ML-37 2.0-GHz 393578-001 AMD Turion 64 ML-34 1.8-GHz 393577-001 AMD Turion 64 ML-32 1.8-GHz 395742-001 AMD Turion 64 ML-30 1.6-GHz 395743-001 AMD Turion 64 ML-28 1.6-GHz 395744-001...
Page 131 Removal and Replacement Procedures 2. Slide the tip of the processor socket release arm toward the display 1 until it clears the notch 2 on the processor socket. 3. Swing the processor socket release arm to the left 3 as far as it will go.
Page 132: Button Board
Removal and Replacement Procedures 6.15 Button Board Button Board Spare Part Number Information For use on HP Compaq nx6125 models 393584-001 For use on HP Compaq nx6115 models 393585-001 1. Prepare the notebook for disassembly (Section 6.3). 2. Remove the switch cover (Section 6.9).
Page 133 Removal and Replacement Procedures 4. Release the ZIF connector to which the LED board cable is attached and disconnect the cable 1. 5. Remove the Torx T8M2.5×4.0 screw 2 that secures the LED board to the notebook. 6. Remove the LED board 3. Removing the LED Board Reverse the above procedure to install the LED board.
Page 134: Mini Pci Communications Card
Removal and Replacement Procedures 6.16 Mini PCI Communications Card Mini PCI Communications Card Spare Part Number Information 802.11a/b/g WLAN card for use in most of the world 377407-001 802.11a/b/g WLAN card for use in the rest of the world 377407-002 802.11a/b/g WLAN card for use in Japan 377407-291 802.11b/g WLAN card for use in the United States...
Page 135 Removal and Replacement Procedures 4. Disconnect the auxiliary and main 1 antenna cables from the Mini PCI communications card. ✎ Before disconnecting the antenna cables, make note of which cable is attached to which antenna clip on the Mini PCI communications card.
Page 136: Display Assembly
Removal and Replacement Procedures 6.17 Display Assembly Display Assembly Spare Part Number Information 15.0-inch, SXGA+WVA, TFT 393552-001 15.0-inch, XGA, TFT 393551-001 1. Prepare the notebook for disassembly (Section 6.3) and then remove the following components: a. Switch cover (Section 6.9) b.
Page 137 Removal and Replacement Procedures 3. Remove the 2 Torx T8M2.5×9.0 screws 1 from the rear panel and the 2 Torx T8M2.5×9.0 screws 2 from the bottom of the notebook that secure the display assembly to the notebook. Removing the Display Screws Maintenance and Service Guide 6–37...
Page 138 Removal and Replacement Procedures 4. Turn the notebook display-side up with the front toward you. 5. Open the notebook as far as possible. 6. Disconnect the wireless antenna cables 1 from the Mini PCI communications board. 7. Remove the antenna cables from the clips 2 in the top cover. 8.
Page 139 Removal and Replacement Procedures 10. Disconnect the display cable 1 from the system board. Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other notebook components. 11.
Page 140: Top Cover
Removal and Replacement Procedures 6.18 Top Cover Top Cover Spare Part Number Information For use on HP Compaq nx6125 models 393559-001 For use on HP Compaq nx6115 models 393560-001 Fingerprint sensor 393586-001 1. Prepare the notebook for disassembly (Section 6.3) and then remove the following components: a.
Page 141 Removal and Replacement Procedures 3. Remove the 14 Torx T8M2.5×9.0 screws that secure the top cover to the notebook. Removing the Top Cover Screws, Part 1 Maintenance and Service Guide 6–41...
Page 142 Removal and Replacement Procedures 4. Turn the notebook top-side up with the front toward you. 5. Release the ZIF connector to which the TouchPad cable 1 is connected and disconnect the TouchPad cable from the system board. 6. Disconnect the fingerprint reader cable 2 from the system board.
Page 143 Removal and Replacement Procedures 8. Lift up the rear edge of the top cover 1 until it disengages from the base enclosure. 9. Swing the top cover toward you 2 until the left and right sides of the top cover disengage from the base enclosure. 10.
Page 144: Touchpad
Removal and Replacement Procedures 6.19 TouchPad TouchPad Spare Part Number Information TouchPad (includes TouchPad cable) 393587-001 1. Prepare the notebook for disassembly (Section 6.3) and then remove the following components: a. Optical drive (Section 6.8) b. Switch cover (Section 6.9) c.
Page 145 Removal and Replacement Procedures 3. Remove the 2 Torx T8M2.5×4.0 screws 1 that secure the TouchPad to the notebook. 4. Slide the TouchPad frame back 2, then lift the back edge of the frame up and forward 3. 5. Remove the frame. Removing the TouchPad Frame 6.
Page 146: Rtc Battery
Removal and Replacement Procedures 6.20 RTC Battery RTC Battery Spare Part Number Information RTC battery 393588-001 1. Prepare the notebook for disassembly (Section 6.3) and then remove the following components: a. Optical drive (Section 6.8) b. Switch cover (Section 6.9) c.
Page 147 Removal and Replacement Procedures 2. Remove the RTC battery from the socket on the system board. Removing the RTC Battery Reverse the above procedure to install an RTC battery. Maintenance and Service Guide 6–47...
Page 148: Speaker
Removal and Replacement Procedures 6.21 Speaker Speaker Spare Part Number Information Speaker 393563-001 1. Prepare the notebook for disassembly (Section 6.3) and then remove the following components: a. Optical drive (Section 6.8) b. Switch cover (Section 6.9) c. Keyboard (Section 6.11) d.
Page 149 Removal and Replacement Procedures 2. Disconnect the speaker cable 1 from the system board. 3. Remove the Torx T8M2.5×4.0 screw 2 that secures the speaker to the notebook. 4. Lift the speaker up 3 until it clears the system board. Removing the Speaker Reverse the above procedure to install the speaker.
Page 150: System Board
Removal and Replacement Procedures 6.22 System Board System Board Spare Part Number Information For use on HP Compaq nx6125 models 393569-001 For use on HP Compaq nx6115 models 393570-001 ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■...
Page 151 Removal and Replacement Procedures 2. Use a 3/16-inch Hex socket wrench to remove the 2 HM3.0×10.0 screw locks on each side of the external monitor connector. Removing the System Board Screw Locks 3. Disconnect the Bluetooth cable 1 and RJ-11 connector module cable 2 from the system board.
Page 152 Removal and Replacement Procedures 5. Use the optical drive connector 1 to lift the right side of the system board 2 until the hard drive connector 3 clears the base enclosure. 6. Slide the system board to the right 4 at an angle and remove it.
Page 153 Removal and Replacement Procedures 7. If necessary, remove the RJ-11 connector module and cable from the base enclosure. ✎ The RJ-11 connector module and cable is included in the Miscellaneous Cables Kit, spare part number 393594-001. Removing the RJ-11 Connector Module and Cable Reverse the above procedures to install the system board.
Page 154: Pc Card Assembly
Removal and Replacement Procedures 6.23 PC Card Assembly PC Card Assembly Spare Part Number Information With Smart Card reader, for use on HP Compaq nx6125 models 393589-001 393590-001 Without Smart Card reader, for use on HP Compaq nx6125 models 393591-001...
Page 155 Removal and Replacement Procedures 2. Turn the system board upside down with the audio jacks, USB ports, and external monitor port toward you. 3. Remove the 4 Phillips PM1.5×4.0 screws that secure the PC Card assembly to the system board. Removing the PC Card Assembly Screws Maintenance and Service Guide 6–55...
Page 156 Removal and Replacement Procedures 4. Turn the system board top-side up with the audio jacks, USB ports, and external monitor port toward you. 5. Lift the rear edge of the PC Card assembly to disconnect it from the system board and remove the PC Card assembly. Removing the PC Card Assembly Reverse the above procedures to install the PC Card assembly.
Page 157: Specifications
1.3 to 1.5 in Width 13.0 in Depth 10.75 in Weight 6.3 lbs HP Compaq nx6125 model with 15.0-inch display, optical drive, and 6-cell battery pack 6.0 lbs HP Compaq nx6115 model with 15.0-inch display, optical drive, and 6-cell battery pack...
Page 158 Specifications Table 7-1 Notebook (Continued) Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft...
Page 159 Specifications Table 7-2 15.0-inch, SXGA+WVA, TFT Display Dimensions Height 30.0 cm 11.8 in Width 22.9 cm 9.0 in Diagonal 38.1 cm 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch 0.264 ×...
Page 160 Specifications Table 7-3 15.0-inch, XGA, TFT Display Dimensions Height 30.0 cm 11.8 in Width 22.9 cm 9.0 in Diagonal 38.1 cm 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch 0.264 ×...
Page 161: Hard Drives
Specifications Table 7-4 Hard Drives 80-GB* 60-GB* 40-GB* 30-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 99 g 99 g 99 g 102 g Interface type ATA-5 ATA-5 ATA-5 ATA-5...
Page 162 Specifications Table 7-5 Primary 6-cell, Li-Ion Battery Pack Dimensions Height 2.00 cm 0.79 in Width 9.40 cm 3.70 in Depth 13.40 cm 5.28 in Weight 0.34 kg 0.75 lb Energy Voltage 11.1 V Amp-hour capacity 4.4 Ah Watt-hour capacity 48 Wh Temperature Operating 5°C to 45°C...
Page 163 Specifications Table 7-6 DVD-ROM Drive Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in)
Page 164 Specifications Table 7-7 DVD/CD-RW Combo Drive Applicable disc Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and...
Page 165 Specifications Table 7-7 DVD/CD-RW Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media Random < 110 ms < 130 ms Full stroke < 210 ms < 225 ms Audio output level Line-out, 0.7 V rms Cache buffer 2 MB...
Page 166 Specifications Table 7-8 DVD±RW and CD-RW Combo Drive Applicable disc Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-R and DVD-9, DVD-10, DVD-RW DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
Page 167 Specifications Table 7-8 DVD±RW and CD-RW Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time Random < 175 ms < 230 ms Full stroke < 285 ms < 335 ms Audio output level Audio-out, 0.7 Vrms Cache buffer 2 MB Data transfer rate...
Page 168 Specifications Table 7-9 CD-ROM Drive Applicable disc CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc...
Page 169 Specifications Table 7-9 CD-ROM Drive (Continued) Track pitch 1.6 µm Access time CD media DVD media Random < 110 ms < 125 ms Full stroke < 220 ms < 225 ms Audio output level Line-out, 0.7 Vrms Cache buffer 128 KB/s Data transfer rate CD-R (24X) 3600 KB/s (150 KB/s at 1X CD rate)
Page 170: System Dma
Specifications Table 7-10 System DMA Hardware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. 7–14 Maintenance and Service Guide...
Page 171: System Interrupts
Specifications Table 7-11 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port...
Page 172 Specifications Table 7-11 System Interrupts (Continued) IRQ11 USB EHCI controller—24CD USB UHCI controller—24C4 USB UHCI controller—24C7 Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel *Default configuration;...
Page 173 Specifications Table 7-12 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
Page 174 Specifications Table 7-12 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller...
Page 175 Specifications Table 7-12 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused...
Page 176: System Memory Map
Specifications Table 7-13 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory...
Page 177: Connector Pin Assignments
Connector Pin Assignments Table A-1 Audio-Out (Headphone) Signal Signal Audio out, left channel Ground Audio out, right channel Maintenance and Service Guide A–1...
Page 178: Universal Serial Bus
Connector Pin Assignments Table A-2 Audio-In (Microphone) Signal Signal Audio signal in Ground Audio signal in Table A-3 Universal Serial Bus Signal Signal +5 VDC Data + Data – Ground A–2 Maintenance and Service Guide...
Page 179 Connector Pin Assignments Table A-4 S-Video-Out Signal Signal S-VHS color (C) signal TV-CD Composite video signal S-VHS intensity ground S-VHS intensity (Y) signal Composite video ground S-VHS color ground Maintenance and Service Guide A–3...
Page 180: External Monitor
Connector Pin Assignments Table A-5 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog DDC 2B clock Ground analog A–4 Maintenance and Service Guide...
Page 181 Connector Pin Assignments Table A-6 RJ-11 (Modem) Signal Signal Unused Unused Unused Ring Unused Maintenance and Service Guide A–5...
Page 182 Connector Pin Assignments Table A-7 RJ-45 (Network) Signal Signal Transmit + Unused Transmit – Receive – Receive + Unused Unused Unused A–6 Maintenance and Service Guide...
Page 183: Power Cord Set Requirements
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the notebook meets the requirements for use in the country where the equipment is purchased.
Page 184: General Requirements
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Page 185 Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 186 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country Accredited Agency Applicable Note Number The Netherlands KEMA Norway NEMKO Sweden SEMKO Switzerland United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 187: Screw Listing
Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the notebook. All screws and screw locks listed in this appendix are available in the Screw Kit, spare part number 393596-001. Maintenance and Service Guide C–1...
Page 188 Screw Listing Table C-1 Phillips PM2.5×6.0 Screw Head Color Qty. Length Thread Width Black 6.0 mm 2.5 mm 4.0 mm Where used: Two screws that secure the hard drive cover to the notebook (screws are captured on the cover by C clips; documented in Section 6.4) Two screws that secure the memory module compartment cover to the...
Page 189 Screw Listing Table C-2 Phillips PM3.0×5.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 3.0 mm 4.0 mm Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 6.4) Phillips PM3.0×5.0 Screw Locations Maintenance and Service Guide C–3...
Page 190 Screw Listing Table C-3 Phillips PM1.5×3.0 Screw Head Color Qty. Length Thread Width Silver 3.0 mm 1.5 mm 3.0 mm Where used: One screw that secures the Bluetooth board to the notebook (documented in Section 6.6) Phillips PM1.5×3.0 Screw Location C–4 Maintenance and Service Guide...
Page 191 Screw Listing Table C-4 Torx T8M2.5×9.0 Screw Head Color Qty. Length Thread Width Black 9.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the optical drive to the notebook (documented in Section 6.8) One screw that secures the switch cover to the notebook (documented in Section 6.9) Four screws that secure the display assembly to the notebook (documented...
Page 192 Screw Listing Table C-4 Torx T8M2.5×9.0 Screw (Continued) Head Color Qty. Length Thread Width Black 9.0 mm 2.5 mm 5.0 mm Where used: 14 screws that secure the top cover to the notebook (documented in Section 6.18) Torx T8M2.5×9.0 Screw Locations C–6 Maintenance and Service Guide...
Page 193 Screw Listing Table C-5 Torx T8M2.5×4.0 Screw Head Color Qty. Length Thread Width Black 4.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the switch cover to the notebook (documented in Section 6.9) Torx T8M2.5×4.0 Screw Locations Maintenance and Service Guide C–7...
Page 194 Screw Listing Table C-5 Torx T8M2.5×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the power switch board to the switch cover (documented in Section 6.10) Torx T8M2.5×4.0 Screw Location C–8 Maintenance and Service Guide...
Page 195 Screw Listing Table C-5 Torx T8M2.5×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the keyboard to the notebook (documented in Section 6.11) Torx T8M2.5×4.0 Screw Locations Maintenance and Service Guide C–9...
Page 196 Screw Listing Table C-5 Torx T8M2.5×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the button board to the notebook (documented in Section 6.15) Torx T8M2.5×4.0 Screw Location C–10 Maintenance and Service Guide...
Page 197 Screw Listing Table C-5 Torx T8M2.5×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the TouchPad frame and TouchPad to the top cover (documented in Section 6.19) Torx T8M2.5×4.0 Screw Locations Maintenance and Service Guide C–11...
Page 198 Screw Listing Table C-6 Torx T8M2.5×7.0 Screw Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the fan to the notebook (documented in Section 6.12) Four screws that secure the heat sink to the notebook (documented in Section 6.13) Torx T8M2.5×7.0 Screw Locations...
Page 199 Screw Listing Table C-6 Torx T8M2.5×7.0 Screw (Continued) Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the display assembly to the notebook (documented Section 6.17) One screw that secures the top cover to the notebook (documented in Section 6.18) Torx T8M2.5×7.0 Screw Locations...
Page 200 Screw Listing Table C-6 Torx T8M2.5×7.0 Screw (Continued) Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the system board to the notebook (documented in Section 6.22) Torx T8M2.5×7.0 Screw Locations C–14 Maintenance and Service Guide...
Page 201 Screw Listing Table C-7 Hex HM3.0×10.0 Screw Lock Head Color Qty. Length Thread Width Silver 4.0 mm 1.5 mm 4.0 mm Where used: 2 screw locks that secure the system board to the base enclosure (documented Section 6.22) Hex HM3.0×10.0 Screw Locations Maintenance and Service Guide C–15...
Page 202 Screw Listing Table C-8 Phillips PM1.5×4.0 Screw Head Color Qty. Length Thread Width Silver 4.0 mm 1.5 mm 4.0 mm Where used: 4 screws that secure the PC Card assembly to the system board (documented Section 6.23) Phillips PM1.5×4.0 Screw Locations C–16 Maintenance and Service Guide...
Page 203 Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Ä CAUTION: The procedures in this appendix can result in damage to display components.
Page 204 Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2. ✎ Disassembly procedures differ from one display assembly to another.
Page 205 Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide D–3...
Page 206 Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel D–4 Maintenance and Service Guide...
Page 207 Display Component Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. Removing the Display Inverter Maintenance and Service Guide D–5...
Page 208 Display Component Recycling 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. Removing the Display Panel Assembly D–6 Maintenance and Service Guide...
Page 209 Display Component Recycling 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. Removing the Display Panel Frame Screws Maintenance and Service Guide D–7...
Page 210 Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. Removing the Display Frame D–8 Maintenance and Service Guide...
Page 211 Display Component Recycling 11. Remove the screws 1 that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide D–9...
Page 212 Display Component Recycling 14. Turn the display panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the display panel. Releasing the Backlight Cables D–10 Maintenance and Service Guide...
Page 213 Display Component Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Removing the Backlight Frame Maintenance and Service Guide D–11...
Page 214 Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight D–12 Maintenance and Service Guide...
Page 215 Display Component Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel.
Page 216 Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel D–14 Maintenance and Service Guide...
Page 217 Index 1394 port 1–11 6-in-1 Digital Media Slot 1–7 base enclosure, spare part 6-in-1 Digital Media Slot light numbers 4–9 4–20 1–7 battery bay 1–13 1–20 battery light 1–7 battery locking latch 1–20 AC adapter, spare part battery pack numbers 4–16 4–18 removal 6–4 adjustable notebook stand,...
Page 218 Index network A–6 RJ-11 A–5 cables, service considerations RJ-45 A–6 5–2 S-Video-out A–3 key 1–14 caps lock Universal Serial Bus (USB) caps lock light 1–17 A–2 category, identifying computer connectors, service 3–2 considerations 5–2 CD-ROM drive OS loading problems 2–22 precautions 5–3 data, safeguarding 3–7 removal 6–14...
Page 219 Index downloading software 3–3 drivers, reinstalling or family, identifying computer repairing 3–14 3–2 drives, preventing damage 5–3 DVD/CD-RW Combo Drive removal 6–26 OS loading problems 2–22 spare part number 4–7 precautions 5–3 4–24 6–26 removal 6–14 features 1–2 spare part number 4–9 feet 4–15 4–19...
Page 220 Index front components 1–6 Info Center button 1–17 function keys 1–14 interrupt specifications 7–15 grounding equipment and keyboard methods 5–7 removal 6–22 spare part numbers 4–5 4–21 4–22 6–22 hard drive troubleshooting 2–26 OS loading problems 2–18 keyboard components 1–12 precautions 5–3 1–14 removal 6–6...
Page 221 Index microphone, spare part notebook feet number 4–3 4–20 illustrated 4–12 Mini PCI communications locations 6–9 card notebook specifications 7–1 removal 6–34 key 1–15 num lock spare part numbers 4–9 num lock light 1–17 4–18 4–19 Miscellaneous Cable Kit operating system components 4–13 System Restore 3–6 spare part number 4–13...
Page 222 Index power button board RJ-11 jack removal 6–20 location 1–9 spare part number 4–3 pin assignments A–5 4–23 6–20 RJ-45 jack power connector 1–13 location 1–13 power cord pin assignments A–6 set requirements B–2 spare part numbers 4–17 downloading and installing 4–18 3–3 power management features...
Page 223 Index support CD 3–3 system board System Restore 3–8 removal 6–50 updates 3–3 spare part numbers 4–9 updating 3–1 4–22 6–50 speaker system DMA 7–14 locations 1–7 system memory map 7–20 removal 6–48 system recovery 3–6 spare part number 4–9 System Restore 3–8 4–20 6–48...
Page 224 Index nonfunctioning device 2–16 2–25 OS loading 2–17 overview 2–1 pointing device 2–27 power 2–10 video 2–14 Universal Serial Bus (USB) port location 1–11 1–13 pin assignments A–2 video troubleshooting 2–14 volume buttons 1–17 Windows applications key 1–15 Windows logo key 1–15 wireless button 1–17 wireless light 1–6 workstation precautions 5–6...

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HP nx6125 - Notebook PC Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Software Update and Recovery

4 Illustrated Parts Catalog

6 Removal and Replacement Procedures

7 Specifications

Quick Links

Troubleshooting

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