Adobe 38043740 - ColdFusion Standard - Mac User Manual page 100

CHAPTER 8
96
Troubleshooting
Problem:
When you try to download the ColdFusion installation file on an Apple Macintosh, the download stops before it
is complete, but the browser indicates that the download is complete.
Solution:
If you are using Safari:
Start the download.
1
2 Open the download window (Option-Command-L).
3 When the download looks like it has stalled, click the Stop (X) button.
Click the Resume button.
4
Safari continues the download from where it stalled.
Repeat Steps 3 and 4 as necessary
5
Web Server connectors not installed
Problem:
If you install ColdFusion on Apache 2.0.50, the configuration file is not updated automatically.
Solution:
You must install the Web Server connectors manually, as described in "Configuring web servers" on page 79.
Server error
Problem:
When trying to access any CFM page either from the server itself, or remotely, the following error appears:
Server Error
The server encountered an internal error and was unable to complete your request.
JRun Connector Protocol Error.
Solution:
Run the Web Server Configuration Tool to unconfigure and reconfigure your web server connectors, as described
in "Configuring web servers" on page 79.