Nokia Verizon Lumia 822 User Manual page 76

Nokia Lumia 822: Safety and Warranty
("Warranty") is applicable only for authentic Nokia products with Win-
dows Phone sold through Nokia authorized channels in the United
States of America.
1. GENERAL
Nokia Inc. ("Nokia") provides this Warranty for the Nokia product(s)
included in the original sales package ("Product").
Your Product is a sophisticated electronic device. Nokia strongly encour-
ages you to read and follow its user guide. Please also note that your
Product may contain parts, which can be damaged if not handled very
carefully.
During the warranty period, Nokia or a Nokia authorized service center
will remedy defects in materials and workmanship that result in Product
failure during normal usage free of charge and in a commercially rea-
sonable time by either repairing or replacing your Product at its option.
If Nokia replaces the Product, the replacement Product will be subject to
your rights set forth in this Warranty for the remaining warranty period
of the original product.
2. WARRANTY PERIOD
The warranty period starts when the Product is sold to an end-user for
the first time. This can be evidenced either by (i) the proof of purchase
issued by the first retailer or (ii) the date Your Product has first been
registered by Nokia.
Nokia warrants the items in the sales pack as follows:
(i) Twelve (12) months for the main device;
(ii) Twelve (12) months for the main device battery and accessories (i.e.
chargers and headsets);
(iii) If your device came packaged with a removable memory card,
the warranty on that memory card is twenty-four (24) months; and
(iv) Three (3) months for the CD-ROM and carrying cases.
No repair or replacement will renew or extend the warranty periods.
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However, original or replacement parts or replacement Products provid-
ed under this Warranty will be covered by this Warranty for the remain-
der of the original warranty period or for ninety (90) days from the date
of repair or replacement, whichever is longer.
3. HOW TO OBTAIN YOUR WARRANTY SERVICE
For questions regarding your plans, billing, or network issues, please
contact your operator. If you reside in the United States of America
and want more information on how to obtain your warranty, please
visit www.nokia.com/us-en/.
When contacting Nokia for a warranty service, please have the
following information readily available:
• Your name, address, telephone number, Nokia user account details,
and other contact information;
• Your Product type, name, model number, product code, and serial
number, which are available from the sales package of your Prod-
uct;
• Date and place of purchase, as well as the name of the retailer from
whom your Product was first purchased; and
• A short description of the issue affecting your Product.
If you visit a Nokia authorized service center for assistance under this
Warranty, please remember to bring along a copy of the original proof
of purchase.
You must inform Nokia or a Nokia authorized service center of the issue
affecting your Product within a reasonable time from noticing it and
always before the applicable warranty period expires (see section 2
above).
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