Acer Aspire 5650 Service Manual
Acer Aspire 5650 Service Manual

Acer Aspire 5650 Service Manual

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Aspire 5650/TravelMate 4260 Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Acer Aspire 5650

  • Page 1 Aspire 5650/TravelMate 4260 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Aspire 5650/TravelMate 4260 service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 7: System Specifications

    15” XGA color TFT LCD, 1024x 768 pixel resolution ® ® NVIDIA GeForce Go 7600 (G73M) graphics with 128/256 MB (256 MB for Aspire 5650) of ® ® external GDDR2 VRAM, supporting Microsoft DirectX 9.0, Shader Model 3.0, OpenEXR High ®...
  • Page 8 Four USB 2.0 ports DVI-D port IEEE 1394 port Fast infrared (FIR) port (for TravelMate 4260) Consumer infrared (CIR) port (for Aspire 5650) External display (VGA) port AV-in port (for Aspire 5650) S-video/TV-out (NTSC/PAL) port Headphones/speaker/line-out jack with S/PDIF support...
  • Page 9 Modem (RJ-11) port DC-in jack for AC adaptor Environment Temperature: ° ° operating: 5 C to 35 C ° ° Non-operating: -20 C to 65 C Humidity (non-condensing): operating: 20%~80% Non-operating: 20%~80% Chapter 1...
  • Page 10: System Block Diagram

    System Block Diagram This is for UMA models Thermal Sensor Clock Generator Yonah Fan Control page 47 F75383M ICS9LPRS325 uPGA-478 Package page 4 page 14 page 4,5 H_A#(3..31) H_D#(0..63) DVI-D Conn. LCD Conn. CRT & TV-out 533/667MHz page 17 page 15 page 16 Memory BUS(DDRII) L VDS...
  • Page 11: Board Layout

    Board Layout Top View LCD Connector Touchpad Down Button Lid Switch Touchpad Up Button MDC Connector Touchpad Left Button Power Button Connector Touchpad Left Button Media Board Connector JP13 Internal Microphone Connector Touchpad Board Connector JP12 Internal Speaker Connector JP43 SIM Card Connector PCMCIA Socket Touchpad Right Button...
  • Page 12: Bottom View

    Bottom View NOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get. JP19 FAN Connector JP40 Headphone/SPDIF Jack VGA Chipset JP41 Line-In Jack JP18 CPU Socket JP42 Microphone-in Jack JP16 DVI Connector CIR Module...
  • Page 13 Jumper Board Layout Switch Board Top View Label Description Arcade/TV tuner switch Volume Up switch Volume Down switch Play/Pause switch Stop switch Forward/Next switch Backward/Previous switch Media Board Top View Label Description Power Button E-mail Button Internet Button User Button E-Power Button Chapter 1...
  • Page 14 Media Board Bottom View Label Description USB Connector USB Connector RF INe Connector RF Cable Connector AV IN Connector Board to Main Board Connector LS-2923P Power Board Top View Label Description SIM Card Connector Chapter 1...
  • Page 15: Jumper Setting

    Jumper Setting Label Description Clear CMOS Jumper Note: J3 locates at the bottom side of the main board as the red circle highlighted. Chapter 1...
  • Page 16: Your Acer Notebook Tour

    Palmrest Comfortable support area for our hands when you use the computer. Microphone Internal microphone for sound recording. TV/media/volume For use with Acer Arcade and other media playing buttons programs. Easy-launch buttons Buttons for launching frequently used programs. Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer’s functions and components.
  • Page 17 TravelMate 4260: Item Description Display screen Also called LCD (liquid-crystal display), displays computer output. Keyboard For entering data into your computer. Touchpad Touch-sensitive pointing device which functions like a computer mouse. Click buttons (left, The left and right buttons function like the left and right center and right) mouse buttons;...
  • Page 18: Closed Front View

    Closed Front View Aspire 5650: Item Description Item Description Icon Item Description Speakers Left and right speakers deliver stereo audio output. ® Enable/disable Bluetooth function. Bluetooth Indicates the status of Bluetooth- communication button/ communications. indicator "Easy-launch buttons" on page 18 3G switch/indicator Enables/disables the 3G function.
  • Page 19: Left View

    Accepts input from external microphones. Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman). Headphones/ Connects to audio line-out devices (e.g., speakers/line-out jack speakers, headphones). with S/PDIF support Latch Locks and release the lid. Left View Aspire 5650/TravelMate 4260: Chapter 1...
  • Page 20 Icon Item Description Kensington lock slot Connects to a Kensington-compatible computer security lock. Ventilation slots Enables the computer to stay cool, even after prolonged use. Two USB 2.0 ports Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Modem (RJ-11) port Connects to a phone line.
  • Page 21: Right View

    PC Card slot eject Ejects the PC Card from the slot. button Right View Aspire 5650: Item Description Slot-load optical drive Internal optical drive; accepts CDs or DVDs. Optical disk access indicator Lights up when the optical drive is active.
  • Page 22 Icon Item Description Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000- based network (for selected models). Two USB 2.0 ports Connects to USB 2.0 devices (e.g., USB mouse, USB camera). S-video-in (NTSC/ Connects to an S-video device like a PAL) port DVD player or camcorder.
  • Page 23: Base View

    Item Description DVI-D port Supports digital video connections. Ventilation slots Enable the computer to stay cool, even after prolonged use. Base view Aspire 5650/TravelMate 4260: Item Description Item Description Battery lock Locks the battery in position. Battery bay Helps keep the computer cool.
  • Page 24 Acer DASP (Disk Anti- Protects the hard disk drive from shocks Shock Protection) and bumps. (for TravelMate 4260 only) Memory compartment Houses the computer’s main memory. Ventilation slots and Release the battery for removal. cooling fan Indicators The computer has four easy-to-read status indicators on the upper-right above the keyboard, and four on the front panel.
  • Page 25 “and one user-programmable button. Press “ “ to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager.
  • Page 26 TravelMate 4260: Launch key Default application User-programmable User-programmable Acer Empowering Technology (user-programmable) Web browser Internet browser (user-programmable) Mail Email application (user-programmable) Chapter 1...
  • Page 27: Using The Keyboard

    The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Aspire 5650: TravelMate 4260: Lock Key Description...
  • Page 28: Windows Keys

    The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Aspire 5650: TravelMate 4260: Chapter 1...
  • Page 29 Icon Function Description Fn-F1 Hot key help Displays help on hot keys. Fn-F2 Acer eSetting Launches the Acer eSettings in Acer eManager. Fn-F3 Acer Launches the Acer ePowerManagement in Acer ePowerManagement eManager. Fn-F4 Sleep Puts the computer in Sleep mode.
  • Page 30: Special Key

    Decreases the screen brightness Special Key You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type: Aspire 5650: TravelMate 4260: The Euro symbol Open a text editor or word processor.
  • Page 31: Acer Empowering Technology

    Help function. Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility that protects your files from being accessed by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and...
  • Page 32 easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft Outlook. There are two passwords that can be used to encrypt/decrypt a file; the supervisor password and the file- specific password. The supervisor password is a “master” password that can decrypt any file on your system; the file-specific password will be used to encrypt files by default, or you can choose to enter your own file- specific password when encrypting a file.
  • Page 33: Acer Elock Management

    Floppy disk drives - 3.5-inch disks only. To activate Acer eLock Management, a password must be set first. Once set, you may apply lock to any of the three kinds of devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting, until unlocked.
  • Page 34: Acer Eperformance Management

    Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of your Acer notebook. It provides you with the following options to enhance overall system performance: Memory optimization - releases unused memory and check usage.
  • Page 35: Acer Erecovery Management

    Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with: Password protection.
  • Page 36: Acer Esettings Management

    NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To ensure the best results when recovering your system using a CD or Acer eRecovery Management, detach all peripherals (except the external Acer ODD, if your computer has one), including your Acer ezDock.
  • Page 37: Acer Enet Management

    To access this utility, either click on the “Acer eNet Management” icon on your notebook, or start the program from the Start menu. You also have the option to set Acer eNet Management to start automatically when you boot up your PC.
  • Page 38: Acer Epower Management

    Acer eNet Management does not store username and password information. Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface, or double-click the Acer ePower Management icon in the task tray.
  • Page 39 You can also click “Advanced Settings” to: Set alarms. Re-load factory defaults. Select what actions will be taken when the cover is closed, and set passwords for accessing the system after Hibernation or Standby. View information about Acer ePower Management. Chapter 1...
  • Page 40 Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolutions: XGA and SVGA. Chapter 1...
  • Page 41: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Specification CPU type ® Intel Core Duo processor T2300/T2400/T2500/T2600 (2 MB L2 cache, 1.66/1.83/2/2.16GHz, 667 MHz FSB) Core logic ® Intel 945GM/945PM+ICH7-M CPU package µ FCBGA-1466 CPU core voltage BIOS Item Specification BIOS vendor Phoenix BIOS Version V1.10...
  • Page 42 Memory Combinations Slot 1 Slot 2 Total Memory 128MB 128MB 256MB 256MB 512MB 512MB 1024MB 1024MB 128MB 128MB 256MB 128MB 256MB 384MB 128MB 512MB 640MB 128MB 1024MB 1152MB 256MB 128MB 384MB 256MB 256MB 512MB 256MB 512MB 768MB 256MB 1024MB 1280MB 512MB 128MB 640MB...
  • Page 43 Bluetooth Interface Item Specification Data throughput 723 bps (full speed data rate) Protocol Bluetooth 2.0 Interface USB 1.1 Connector type Mini-USB Wireless Module 802.11b/g (optional device) Item Specification Chipset Built-in ICH7-M Data throughput 11~54 Mbps Protocol 802.11b+g Interface Mini-PCI type II (What does PCI Bus means on the system block diagram?) Hard Disk Drive Interface Item...
  • Page 44 Combo Drive Interface Item Specification Vendor & model name DVD/CDRW HLDS GCC-4244N Performance Specification With CD Diskette With DVD Diskette Transfer rate (KB/sec) Sustained: Sustained: Max 3.6Mbytes/sec Max 10.8Mbytes/sec Buffer Memory Interface Enhanced IDE(ATAPI) compatible Applicable disc format DVD: DVD-ROM, (DVD-5, DVD-9, DVD-10, DVD-18),DVD-R (read, single border), DVD-RW, DVD-RAM (2.6GB, 4.7GB) CD: CD-DA, CD-ROM, CD-ROM XA, CD-R, CD-RW Photo (Multisession) Video CD, CD-Extra, (CD+), CD-test...
  • Page 45 Specification Chipset ® Built-in Intel 945GM for UMA models ® NVIDIA GeForce Go 7600 for discrete models Memory size 128MB/256MB (256MB for Aspire 5650 only) Interface GDDR2 USB Port Item Specification Chipset Built-in ICH7M USB Compliancy Level OHCI USB 1.1 and USB 2.0 Host controller...
  • Page 46 USB Port Item Specification Number of USB port Location Three on the right side Serial port function control Enable/Disable by BIOS Setup PCMCIA Port Item Specification PCMCIA controller ENE CB714 Supports card type Type-II Number of slots One type-II Access location Left panel Supports ZV (Zoomed Video) port No ZV support...
  • Page 47 Battery Item Specification Normal voltage 14.8V Charge voltage 16.8+-0.2v LCD 14.1” inch Item Specification Vendor & model name AU B141EW01 CMO N141I1- SAMSUNG QD14TL01-03 LTN141W1-L01 Screen Diagonal (mm) 14.1 inches 14.1 inches 14.1 inches 14.1 inches Active Area (mm) 304.1x228.1 304.1x228.1 304.1x228.1 Display resolution (pixels)
  • Page 48 AC Adaptor Item Specification Input rating 90V AC to 264V AC, 47Hz to 63Hz Maximum input AC current 1.7A Inrush current 220A@115VAC 220A@230VAC Efficiency 82% min. @115VAC input full load System Power Management ACPI mode Power Management Mech. Off (G3) All devices in the system are turned off completely.
  • Page 49: System Utilities

    VGA BIOS Ver 22 Byte xxxxxxxxxxxxxxxxxxxxxx Serial Number 32 Byte Asset Tag Number 16 Byte Produce Name TravelMate 4200 16 Byte Manufacturer Name: Acer 32 Byte xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: Help Select Item F5/F6 Change Values Setup Defaults ↑ ↓ ← →...
  • Page 50: Navigating The Bios Utility

    Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q.
  • Page 51 None BIOS Version: V1.10 Intel V1256 VGA BIOS Ver 22 Byte xxxxxxxxxxxxxxxxxxxxxx Serial Number 32 Byte Asset Tag Number 16 Byte Aspire 5650/TravelMate 4260 Produce Name 16 Byte Manufacturer Name: Acer 32 Byte xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: Help ↑ ↓ Select Item...
  • Page 52 Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. PhoenixBIOS Setup Utility Information Advanced Security Boot Exit Main Item Specific Help System Time: [22:03:28] System Date:...
  • Page 53 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. The hours are displayed Format: HH:MM:SS with 24-hour format. (hour:minute:second) System Time System Date Sets the system date.
  • Page 54 Advanced The Advanced screen contains parameters involving your hardware devices. It also provides advanced settings of the system. PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help Infrared Port (FIR) [Enabled] Configure Infrared Port using options: [Disable] No configuration [Enabled] User configuration...
  • Page 55 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Security Boot Information Main Advanced Exit Item Specific Help Supervisor Password Is : Clear User Password Is : Clear HDD Password Is: Clear Supervisor Password controls accesses of the...
  • Page 56: Setting A Password

    The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option User Password is Shows the setting of the user password. Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password...
  • Page 57: Changing A Password

    Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: Type the current password in the Enter Current Password field and press e. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to “Clear”.
  • Page 58 If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2...
  • Page 59 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. PhoenixBIOS Setup Utility Boot Information Main...
  • Page 60 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Exit Information Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit System Setup and save Exit Disarding Changes your changes to CMOS. Load Setup Defaults Discard Changes Save Changes...
  • Page 61: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.
  • Page 62 Chapter 2...
  • Page 63: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver...
  • Page 64: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.
  • Page 65: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 66 LCD Module LCD Bezel G*1 for 15" G*2 for 15.4" LCD Inverter LCD Panel Assembly G*2 for 15.4" Wireless Antenna Set F*8 (4 on left; 4 on right) LCD Bracket LCD Cable Sets Screw List Item Description Part Number SCREW M2.5*3(NL) 86.TAVV5.001 SCREW M2.5*6(NL) 86.TAVV5.002...
  • Page 67: Removing The Battery Pack

    Removing the Battery Pack Slide the battery latch then remove the battery. Chapter 3...
  • Page 68: Removing The Hdd Module

    Removing the HDD Module/Memory/System Fan/Thermal Module/ CPU/ODD Module and LCD Module Removing the HDD Module Remove the two screws fastening the HDD door. Detach the HDD door from the notebook. Pull the HDD module outwards to disconnect the HDD module from the main board. Take out the HDD module carefully.
  • Page 69 Remove the two screws fastening the system fan. Take out the system fan from the main unit. Remove the four screws fastening the thermal module. Then detach the thermal module carefully. 10. Use a flat-headed screwdriver to release the CPU lock (Turn anti-clockwise). 11.
  • Page 70: Removing The Odd Module

    14. Remove the screw holding the mini cover. 15. Detach the mini cover from the main unit. Removing the ODD Module First, remove the screw fastening the ODD module as shown. Push the ODD module outwards then remove it. Removing the LCD Module Open the LCD module as shown (See the left and the middle picture).
  • Page 71 Disconnect the keyboard cable from the main board. Turn over the notebook, remove two screws fastening the LCD module on the bottom. Then turn the notebook to the front side. Take out the antenna then disconnect the LCD cable (See the middle and the right images).
  • Page 72: Disassembling The Main Unit

    Take out the media board cable from the lower case as shown. Detach the media board from the upper case carefully. NOTE: Only Aspire 5650 series have media board. Tear off the mylar on top of the touchpad bracket. 10. Remove the screws holding the touchpad bracket.
  • Page 73: Disassembling The Lower Case Assembly

    12. Disconnect the touchpad FFC. 13. Then remove the touchpad FFC from the touchpad. 14. Detach the touchpad from the upper case. Disassembling the Lower Case Assembly Detach the switch board from the main board. Remove the screw fastening the modem board. Disconnect the modem board from the main board then detach the modem board.
  • Page 74 Remove the screw fastening the main board to the lower case. Pull the lower case outwards as the image shows and detach the main board from the lower case carefully. Take out the microphone from the lower case. 10. Remove the two screws fastening the speaker set. 11.
  • Page 75: Disassembling The Lcd Module

    Disassembling the LCD Module Remove the four screw caps as shown. Remove the four screws holding the LCD bezel. Then detach the LCD bezel from the LCD module. Remove the screw fastening the LCD inverter. Take out the LCD inverter from the LCD cover, then disconnect the LCD cable from the inverter. Disconnect the LCD power cable on the other side.
  • Page 76 12. Remove the four screws holding the LCD left bracket. 13. Remove the LCD left bracket. Chapter 3...
  • Page 77: Disassembling The External Modules

    Disassembling the External Modules Disassembling the HDD Module Remove two screws hodling the HDD bracket on one side. Remove another two screws fastening the HDD bracket on the other side. Detach the HDD from the HDD bracket. Disassembling the ODD Module Remove the three screws holding the optical bracket.
  • Page 78 Chapter 3...
  • Page 79: Table Of Contents

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
  • Page 80: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.
  • Page 81: Memory Check

    If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items.
  • Page 82: Check The Power Adapter

    Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.
  • Page 83: Check The Battery Pack

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.
  • Page 84: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.
  • Page 85: Error Message List

    Index of Error Messages Error Code List Error Codes Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error...
  • Page 86 Error Message List Error Messages FRU/Action in Sequence Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration Run “Load Default Settings” in BIOS Setup Utility. used RTC battery System board...
  • Page 87 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is Power source (battery pack and power adapter). See “Power blank. System Check” on page 75.. Ensure every connector is connected tightly and correctly. Reconnect the DIMM.
  • Page 88: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management...
  • Page 89 Code Beeps POST Routine Description 2-1-2-3 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled...
  • Page 90 Code Beeps POST Routine Description Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs.
  • Page 91 Code Beeps POST Routine Description Unknown interrupt Code Beeps Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type...
  • Page 92: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD is too dark Reconnect the LCD connectors. LCD brightness cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
  • Page 93 Power-Related Symptoms Symptom / Error Action in Sequence Battery can’t be charged See “Check the Battery Pack” on page 77. Battery pack System board PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged.
  • Page 94 Power Management-Related Symptoms Symptom / Error Action in Sequence Battery fuel gauge in Windows doesn’t go higher Remove battery pack and let it cool for 2 hours. than 90%. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board System hangs intermittently.
  • Page 95: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.
  • Page 96: Undetermined Problems

    System Check” on page 75.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...
  • Page 97: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Board Layout Top View LCD Connector Touchpad Down Button Lid Switch Touchpad Up Button MDC Connector Touchpad Left Button Power Button Connector Touchapd Left Button Media Board Connector JP13 Internal Microphone Connector Touchpad Board Connector JP12 Internal Speaker Connector JP43...
  • Page 98 Bottom View NOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get. JP19 FAN Connector JP40 Headphone/SPDIF Jack VGA Chipset JP41 Line-In Jack JP18 CPU Socket JP42 Microphone-in Jack JP16 DVI Connector CIR Module...
  • Page 99 Jumper Board Layout Switch Board Top View Label Description Arcade/TV tunver switch Volume Up switch Volume Down switch Play/Pause switch Stop switch Forward/Next switch Backward/Previous switch Media Board Top View Label Description Power Button E-mail Button Internet Button User Button E-Power Button Chapter 5...
  • Page 100 Media Board Bottom View Label Description USB Connector USB Connector RF INe Connector RF Cable Connector AV IN Connector Board to Main Board Connector LS-2923P Power Board Top View Label Description SIM Card Connector Chapter 5...
  • Page 101 Jumper Setting Label Description Clear CMOS Jumper Note: J3 locates at bottom side of the main board as the red circle highlighted. Chapter 5...
  • Page 102 Chapter 5...
  • Page 103 DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 104: Exploded Diagram

    Exploded Diagram Chapter 6...
  • Page 105 Aspire 5650 FRU List Image Part Name and Description Acer PN ADAPTER ADAPTER 90W 3PIN DELTA ADP- AP.09001.003 90SB BBAC ADAPTER 90W 3PIN LITEON PA- AP.09003.006 1900-04LR ADAPTER 90W 3PIN LISHIN AP.09006.004 SLS0202C19A20LF BATTERY BATTERY LI-ION 8 CELLS 4800MAH BT.00804.012...
  • Page 106 Aspire 5650 FRU List Image Part Name and Description Acer PN EXPRESS CARD 55.TAVV5.003 SWITCH BOARD W/O TV AS/TM 55.TAVV5.001 SWITCH BOARD W/TV AS 55.ABVV5.001 TV TUNER - M103 ANALOG 55.A61V5.007 TV TUNER - M104 ANALOG 55.A61V5.004 TV TUNER - M115 ANALOG + DTV 55.A61V5.005...
  • Page 107 Aspire 5650 FRU List Image Part Name and Description Acer PN POWER CORD SOUTH AFRICA 3 27.TAVV5.010 POWER CORD KOERA 3 PIN 27.TAVV5.011 POWER CORD ISRAEL 3 PIN 27.TAVV5.012 POWER CORD INDIA 3 PIN 27.TAVV5.013 POWER CORD TWN 3 PIN 27.TAVV5.014...
  • Page 108 Aspire 5650 FRU List Image Part Name and Description Acer PN T/P BRACKET 33.TAVV5.001 COMMUNICATION MODULE WIRELESS ANTENNA 15 IN. 50.TAVV5.011 WIRELESS ANTENNA 15.4 IN. 50.TAVV5.012 CPU/PROCESSOR CPU INTEL YONAH FSB-667 DUAL KC.26001.DTP CORE 2.16G 2M CPU INTEL YONAH FSB-667 DUAL KC.25001.DTP...
  • Page 109 Aspire 5650 FRU List Image Part Name and Description Acer PN HDD BRACKET 33.TAVV5.003 KEYBOARD KEYBOARD CHINESE AS KB.ASP07.001 KEYBOARD THAILAND AS KB.ASP07.003 KEYBOARD HEBREW AS KB.ASP07.023 KEYBOARD ARABIAN AS KB.ASP07.018 KEYBOARD US INTERNATIONAL AS KB.ASP07.002 KEYBOARD RUSSIA AS KB.ASP07.014 KEYBOARD GREEK AS KB.ASP07.021...
  • Page 110 Aspire 5650 FRU List Image Part Name and Description Acer PN LCD 15 IN. XGA AUO (B150XG02. LK.15005.010 V4) LF LCD 15 IN. XGA QDI QD15XL06 V.3 LK.15009.008 LCD 15 IN. XGA LG LP154X08-TLA2 LK.15008.019 LCD 15 IN. XGA CMO N150X3-L09 LK.1500D.013...
  • Page 111 Aspire 5650 FRU List Image Part Name and Description Acer PN ASSY LCD MODULE 15.4 WXGA AS 6M.A93V7.001 FOR WIRELESS LCD 15.4 WXGA LG LP154W01-TLA1 LK.15408.013 LCD 15.4 WXGA SAMSUNG LK.15406.014 LTN154X3-L01-100 LF LCD 15.4 WXGA AUO B154EW01 V.8 LK.15405.005 LCD 15.4 WXGA CMO N154I1-L0B...
  • Page 112 Aspire 5650 FRU List Image Part Name and Description Acer PN MAINBOARD 945PM DISCRETE MB.ABD02.001 SATA G73M GLAN 128M W/CARD DVI W/O CPU MEMORY MAINBOARD 945PM DISCRETE MB.ABV02.001 SATA G73M GLAN 256M W/CARD DVI W/O CPU MEMORY PCMCIA SLOT/PC CARD SLOT PCMCIA SOCKET 22.TAVV5.001...
  • Page 113 Aspire 5650 FRU List Image Part Name and Description Acer PN TOUCHPAD W/SPONGE 56.TAVV5.001 SPEAKER SPEAKER SET (R&L) 23.TAVV5.002 23.TAVV5.003 ACCESSORY REMOTE CONTROLLER - LZ.A6102.001 FORWARD 48-KEY REMOTE CONTROLLER - LZ.A2902.001 FORMASA 14-KEY SCREW LIST SCREW M2.5*3(NL) 86.TAVV5.001 SCREW M2.5*6(NL) 86.TAVV5.002...
  • Page 114 Chapter 6...
  • Page 115 Index Battery Pack 49 Procedure Flowchart 48 AC Adapter 28 Display 2 AFLASH Utility 43 display Audio 20 hotkeys 16 Display Standby Mode 29 DVD-ROM Interface 23, 24 Battery 27 BIOS 20 package 20 Environmental Requirements 29 ROM size 20 Error Symptom-to-Spare Part Index 71 ROM type 20 External CD-ROM Drive Check 67...
  • Page 116 Mechanical Specification 30 Troubleshooting 66 media access on indicator 12 Memory Check 68 Undetermined Problems 83 Model Definition 101 USB 26 Modem 22 utility BIOS 32 Notebook Manager hotkey 16 Video 25 num lock Resolutions 26 on indicator 12 Video controller 20 Online Support Information 110 Panel Bottom 11...
  • Page 117 Index...

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