Oki proColor pro930 Series User Manual
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Oki proColor pro930 Series User Manual

Oki proColor pro930 Series User Manual

Pro930 user's guide
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  • Page 1 Series User’s Guide...

  • Page 2: Copyright Information

    The most up-to-date drivers and manuals are available from the web site: http://www.okiprintingsolutions.com Trademark Information _______________________________ Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd. EFI, Fiery, the Fiery logo and Spot-On are registered trademarks of Electronics for Imaging, Inc.

  • Page 3: Table Of Contents

    Interfaces and connection ....40 Connecting the USB interface ... . . 41 Connecting the network interface ... 41 pro930 User’s Guide> 3...
  • Page 4 Printing collated documents....60 Separating queued print jobs ....61 pro930 User’s Guide> 4...
  • Page 5 Paper jams – printer ..... . 92 Open cover, paper jam, tttttt side cover ..92 Open cover, paper jam, side cover ..94 pro930 User’s Guide> 5...
  • Page 6 System Adjust ..... . . 144 Menus example 1 – Tray 1 transparencies..148 Menus example 2 – MP Tray paper size..149 pro930 User’s Guide> 6...

  • Page 7: Notes, Cautions And Warnings

    A note provides additional information to supplement the main text. CAUTION! A caution provides additional information which, if ignored, may result in equipment malfunction or damage. WARNING! A warning provides additional information which, if ignored, may result in a risk of personal injury. pro930 User’s Guide> 7...

  • Page 8: Introduction

    Powerpoint presentations and double-sided documents This user’s guide describes the pro930. This is an ‘hdn’ model, where h denoted hard disk installed, d denotes duplex unit installed, and n denotes networking capability.

  • Page 9: Features

    Hard Disk Drive enables spooled and verified printing > USB 2.0 interface > PCL, PS, emulations and PDF Direct Printing > EFI Fiery controller and software > Graphics Arts capability with full suite of EFI utilities including Spot-On and Hot Folder support pro930 User’s Guide> 9...

  • Page 10: About This Guide

    Additionally, information is provided for adding optional accessories as your printing needs evolve. This is an electronic document stored on the printer driver CD. pro930 User’s Guide> 10...
  • Page 11 > EFI Workflow Examples: explains complicated printing scenarios and provides cross-references to relevant information in the documentation set. > EFI Variable Data Printing: supplements information in workflow examples with reference information about pro930 User’s Guide> 11...
  • Page 12 Installation Guides: accompany consumable items and optional accessories to describe how to install them. These are paper documents that are packaged with the consumables and optional accessories. > Online Help: online information accessible from the printer driver and utility software. pro930 User’s Guide> 12...

  • Page 13: Online Usage

    (If the bookmarks are not available, use the “Contents” on page 3.) Find the term of interest in the alphabetically arranged index and click on the associated page number to jump to the page containing the term. pro930 User’s Guide> 13...

  • Page 14: Printing

    [All pages], (1), for the entire manual. [Current page], (2), for the page at which you are looking. [Pages from] and [to], (3), for the range of pages you specify by entering their page numbers. Click on [OK]. pro930 User’s Guide> 14...

  • Page 15: Printer And Paper Overview

    To close the top cover, push gently (1) until the cover stops midway and then push harder (2) to close the cover completely. Ensure that the cover is securely closed. pro930 User’s Guide> 15...

  • Page 16: Identifying Major Components

    The major components of your printer are identified in the graphics below. Paper holding arm Top cover (face-down stacker) MP Tray (multi-purpose tray) Tray 1 side cover Paper size label Paper gauge Tray 1 (paper tray) Control panel Top cover handle pro930 User’s Guide> 16...
  • Page 17 Face-down stacker Power (on/off) switch Face-up stacker Duplex unit pro930 User’s Guide> 17...
  • Page 18 Interface unit Network interface connector USB interface connector Power connector Ventilation openings pro930 User’s Guide> 18...
  • Page 19 Image drum cartridge and toner cartridge (Cyan) Image drum cartridge and toner cartridge (Magenta) Image drum cartridge and toner cartridge (Yellow) Image drum cartridge and toner cartridge (Black) Toner cartridge Image drum cartridge Fuser unit LED heads pro930 User’s Guide> 19...
  • Page 20 Belt unit Drum basket handle Drum basket pro930 User’s Guide> 20...

  • Page 21: Software Supplied

    High capacity Feeder (HCF) 3 trays (Optional). OFTWARE SUPPLIED CDs: > Printer Drivers Contains PCL and PS drivers, utilities and productivity software for the PCL driver. > EFI Utilities Contains utilities for use with the EFI Fiery driver pro930 User’s Guide> 21...

  • Page 22: Paper Recommendations

    Print speed and media paths can vary when using thick and specialty media. Suitable types for all media paths are: > OKI® Bright White, 32 lb US Bond > HammerMill® Laser Print Radiant, White, 24 lb US Bond >...

  • Page 23: Paper Input And Output Information

    12.76 x 9.02 in 9.02 x 6.38 in 8.66 x 4.33 in 8.88 x 3.88 in 9.5 x 4.13 in 7.5 x 3.88 in Labels A4, Letter, B5 0.004 – MP Tray 0.008 in Face-up Stacker pro930 User’s Guide> 23...

  • Page 24: Trays And Stackers

    1 in. Paper or transparencies should be loaded print side up and top edge into the printer. Do not use the duplex (two-sided printing) function for transparencies. pro930 User’s Guide> 24...

  • Page 25: Face-Down Stacker

    Legal 13.5 in, Legal 14 in, B4, Tabloid, Tabloid Extra, A3, A3 Wide, A3 Nobi, Custom size (3.9 – 12.9 in wide, 5.8 –18 in long), using paper stocks in the range 64 - 188 g/m². pro930 User’s Guide> 25...

  • Page 26: Tray And Stacker Examples

    Load the paper (face down and top edge towards the right for letterhead paper), press the tab (2) on the paper guide and adjust the guides (3) for a snug fit to the paper. pro930 User’s Guide> 26...
  • Page 27 Do not overfill the paper tray. Capacity depends on the paper type. > Do not load damaged paper. > Do not load paper of different sizes or types at the same time. Gently push the tray back into the printer. pro930 User’s Guide> 27...

  • Page 28: Using The Mp Tray

    SING THE Squeeze the handle (1) and open the multi-purpose tray. Fold out the paper support section and swivel out the extension supports (2). Adjust the paper guides (3) to the size of the paper being used. pro930 User’s Guide> 28...
  • Page 29 Do not select duplex printing on envelopes. > Do not leave space between the paper and the guides. > Do not exceed the paper capacity of approximately 230 sheets, 100 transparencies or 25 envelopes. Maximum stacking depth is 1in. pro930 User’s Guide> 29...

  • Page 30: Using The Stackers

    (its normal position), paper is ejected to the face-down stacker on the top of the printer. Face-up stacker The face-up exit path is used for heavy paper (cardstock etc.), envelopes, transparencies, and labels. Open the stacker (1). pro930 User’s Guide> 30...
  • Page 31 Flip out the paper support (2). Swivel out the paper support extension (3). pro930 User’s Guide> 31...

  • Page 32: Control Panel

    The parts of the control panel are identified and briefly explained below: Shutdown/Restart button Hold down for more than 2 seconds for a soft shutdown. You can then press this button again for a restart or use the Power switch to turn off the printer completely. pro930 User’s Guide> 32...

  • Page 33: Ready Light

    Switches between online (printer ready to receive data) and offline (printer not ready to receive data) Cancel button Cancels current print job Help button Provides additional textual or image data to supplement what is displayed on the display panel pro930 User’s Guide> 33...

  • Page 34: Display Panel Messages

    Restricts the changes that general users can make via the user menus. System maintenance menu: accessed by pressing the Up- arrow and Down-arrow buttons together for more than 2 seconds while turning on the printer power supply (including pro930 User’s Guide> 34...

  • Page 35: Configuration Information

    Many of these menu settings can be, and often are, overridden by settings in the Windows printer drivers. However, several of the driver settings can be left at "Printer Setting," which will then default to the settings entered in these printer menus. pro930 User’s Guide> 35...
  • Page 36 Value.) Press the Online button to exit menu mode and return to the ready to print status. Refer to the section entitled “Getting started” “Appendix B – Menu system” for examples of using the menus. pro930 User’s Guide> 36...

  • Page 37: Getting Started

    ETTING STARTED This section provides information to help you get started with using your printer. RINTER LOCATION Check that you have sufficient space for access: > around your printer: 20cm 8in 60cm 60cm 24in 24in 100cm 40in pro930 User’s Guide> 37...

  • Page 38: Turning Off/On

    > above your printer: 70cm 28in URNING URNING Hold down the Shutdown/Restart button (1) on the control panel for more than 2 seconds to start the shutdown process. pro930 User’s Guide> 38...

  • Page 39: Turning On

    If the display panel shows that you can either turn off or restart the printer, press Shutdown/Restart to turn on the printer. If the printer is turned off (no power), use the On/Off switch to turn on the printer. Please wait as this may take a short time. pro930 User’s Guide> 39...

  • Page 40: Checking Current Settings

    USB-compatible machines. When connecting multiple printers of the same type, they appear as *****, ***** (2), ***** (3), etc. These numbers depend on the order of connecting or turning on each printer. pro930 User’s Guide> 40...

  • Page 41: Connecting The Usb Interface

    If you are connecting your printer directly to a stand alone computer proceed to the section entitled “Printer Drivers”. ONNECTING THE NETWORK INTERFACE Turn off the printer and the computer. Remove the protective cover from the network connector on the printer. pro930 User’s Guide> 41...

  • Page 42: Using The Drivers Cd

    Administrator’s authority is required when installing a network connection. SING THE RIVERS For instructions on installing the drivers and other software, refer to the Setup Guide. This is a paper document that is packaged with the printer. pro930 User’s Guide> 42...

  • Page 43: Operation

    The driver defaults override the printer defaults. Application Print settings override both the printer defaults and the driver defaults. HANGING THE DRIVER DEFAULTS XP/2000 INDOWS Click [Start] → [Settings] → [Printers and Faxes] to open the Printers and Faxes window. pro930 User’s Guide> 43...

  • Page 44: Windows Vista

    Recalling saved settings is a simple task that must be done first, before any job-specific changes are made. Rather than repeat the procedure throughout this manual, it is described here. pro930 User’s Guide> 44...

  • Page 45: Saving A Set Of Driver Settings

    [OK]. ECALLING SAVED DRIVER SETTINGS In the driver’s [Setup] tab, choose any previously saved [Driver Settings] you need. Proceed to make any other adjustments for this job, as described in the relevant section in this manual. pro930 User’s Guide> 45...

  • Page 46: Setting The Driver Device Options

    Access the driver’s [Properties] window. Select the [Device Options] tab. Set the options for any devices you have installed, including the correct number of paper trays, finisher, duplex unit, etc. Click [OK] to close the window and save your changes. pro930 User’s Guide> 46...

  • Page 47: Printing Black

    This will sometimes give a glossier finish due to the increased amount of toner. It can also appear as a slightly brownish black. URE BLACK Only black toner is used to print pure black. pro930 User’s Guide> 47...

  • Page 48: How To Choose Composite Black Or Pure Black

    Graphics is not selected, prints will use composite black. PCL 6 On the [color] tab select [Manual Settings] and click [Options...]. From the [Pure Black Graphics] drop-down list, select [On] or [Off]. If Pure Black Graphics is [Off], prints will use composite black. pro930 User’s Guide> 48...

  • Page 49: Color Matching

    Each device is limited to a certain range of colors. > A printer cannot reproduce all of the colors displayed on a monitor. > A monitor cannot reproduce all of the colors printed by a printer. pro930 User’s Guide> 49...

  • Page 50: Monitor Settings

    5000k or D50 Warmest, yellowish Typically used in graphics arts lighting environments. 6500k or D65 Cooler Approximates daylight conditions. 9300k Cool The default setting for many monitors and television sets. k=degrees Kelvin, a measurement of temperature pro930 User’s Guide> 50...

  • Page 51: Software Settings

    APER TYPE The type of paper used can also significantly affect the printed color. For example, a printout on recycled paper can look duller than one on specially formulated glossy paper. pro930 User’s Guide> 51...

  • Page 52: How To Perform Color Matching

    No color Matching Use this option to turn off all printer color matching. No color correction occurs when selected. OW TO USE You can change these settings on the [color] tab. pro930 User’s Guide> 52...

  • Page 53: Rendering Intents

    Click the [color] tab. Select [Manual Settings] and click [Options...]. Select [Printer color Matching] and choose the desired rendering intent from the drop-down list. RIGHTNESS AND SATURATION Note This feature is available with PCL 6 only. pro930 User’s Guide> 53...

  • Page 54: Matching Specific Colors

    Use the color Swatch Utility to print out a chart of RGB swatches. Select your desired RGB values from the swatches and enter the values in your application's color picker. See the Utilites guide for more information. pro930 User’s Guide> 54...

  • Page 55: Print Resolution

    On the [Job Options] tab select the desired [Quality] level. The available options are: > Photo (1200 Multilevel) best possible > Fine/Detail (1200 x 1200) > Normal (600 x 600) > Draft (600 x 600) Click [OK]. pro930 User’s Guide> 55...

  • Page 56: Finishing Options

    > “Duplex (double-sided) printing” on page 65 > “Printing multiple pages on one sheet (N-up)” on page 67 > “Poster printing” on page 69 > “Fit to page” on page 71 > “Watermarks” on page 72 pro930 User’s Guide> 56...

  • Page 57: Booklet Printing

    If your document is not a multiple of four pages long, the last one, two or three pages in your folded booklet will be blank. CTIVATING OOKLET RINTING On the driver’s [Setup] tab, choose [Booklet] from the [Finishing Mode] drop-down list. Click [Options...]. pro930 User’s Guide> 57...
  • Page 58 The graphic in this window shows the effect of each choice you make. Click [Help] for more information Click [OK]. If you do not have the [Booklet] option on the [Setup] tab, check that Duplex is enabled in the driver. (See “Setting the driver device options”.) pro930 User’s Guide> 58...

  • Page 59: Collating

    (if installed), and the printer performs collation. This method is normally faster, but may not work from all applications. If you experience problems using printer collate, use the collate option in your application’s print options instead. pro930 User’s Guide> 59...

  • Page 60: Printing Collated Documents

    RINTING COLLATED DOCUMENTS On the [Job Options] tab, choose how many [Copies] you want to print from the scrolling list. Click the [Collate] checkbox (a checkmark appears). Click [OK]. pro930 User’s Guide> 60...

  • Page 61: Separating Queued Print Jobs

    See “Changing the driver defaults”. In the driver’s Advanced tab click the [Separator Page…] button. Click [Browse...] and navigate to a file containing an image of the separator page you wish to use, then click [OK]. pro930 User’s Guide> 61...

  • Page 62: Cover Print

    Under [Cover Printing], select [Use different source for first page]. Choose the tray you want to feed the cover page from and the paper type in the [Source] and [Weight] drop-down lists. Click [OK] to close the Paper feed options window. pro930 User’s Guide> 62...

  • Page 63: Custom

    To create a new custom size: a. Enter the desired dimensions in the Width and Length boxes. b. Enter a name for the new size in the Name box, and click [Add>>] to save it in the list. pro930 User’s Guide> 63...

  • Page 64: Selecting A Custom

    Click [Resize document to fit printer page] and choose the printer’s actual paper size from the [Conversion] drop-down list. It is also possible to select the page size within your software application. See the documentation supplied with your software application for more information. pro930 User’s Guide> 64...

  • Page 65: Duplex (Double-Sided) Printing

    > Paper can be fed from standard paper trays, including the high capacity feeder if you have one, but not from the multipurpose tray. > Do not set the paper weight to Ultra Heavy. > Do not enable the White Page Skip function. pro930 User’s Guide> 65...

  • Page 66: Activating Duplex Printing

    If you have a duplex unit installed, but do not have the [2-sided printing] option on the [Setup] tab, check that the Duplex option is enabled in the driver. (See “Setting the driver device options”.) pro930 User’s Guide> 66...

  • Page 67: Printing Multiple Pages On One Sheet (N-Up)

    This is useful when you simply want to proof your page layout, or distribute your document in a more compact format. It saves paper, bulk, weight and cost. If you have a duplex unit installed, you can even combine this feature with duplex printing to save even more. pro930 User’s Guide> 67...

  • Page 68: How To Print Multiple Pages On One Sheet

    Click [Options...] to choose from the available options for this feature. From here you can choose the page printing order, the page layout, whether you want printed page borders, and a binding margin if you need it. Click [OK]. pro930 User’s Guide> 68...

  • Page 69: Poster Printing

    RINTING OSTERS In the driver’s [Setup] tab, under [Finishing Mode] choose [Poster Print]. Click [Options...] to open the Poster Print window. a. Choose the [enlargement] required for your document to fill the poster. pro930 User’s Guide> 69...
  • Page 70 (tiles) can be trimmed exactly to the edge of the image. c. An [overlap] may help you to match adjacent tiles when making up your final poster. Click [OK] to close the Paper Feed Options window. pro930 User’s Guide> 70...

  • Page 71: Fit To Page

    On the [Setup] tab, click [Paper Feed Options...]. Click [Resize document to fit printer page]. A checkmark appears in the box. Choose the scaling factor you need from the [Conversion] drop-down list. Click [OK] to close the Options window. pro930 User’s Guide> 71...

  • Page 72: Watermarks

    OW TO CHOOSE A PREVIOUSLY CREATED WATERMARK On the [Job Options] tab click [Watermarks...]. On the Watermarks window, select the watermark in the list. A preview of the watermark is shown. Select the [First page only] checkbox if required. pro930 User’s Guide> 72...

  • Page 73: How To Edit An Existing Watermark

    On the [Job Options] tab click [Watermarks...]. Select the watermark you want to edit, then click [Edit...]. Modify the text for your watermark. Modify the attributes (font, color, size, angle) for your watermark and click [OK] to accept your changes. pro930 User’s Guide> 73...

  • Page 74: Secure Printing

    If your application software has a collate print option, turn it off. Otherwise secure printing will not work. There are three parts in secure printing: “Sending the document” on page 75 “Printing the document” on page 77 “Deleting a secure print document” on page 78 pro930 User’s Guide> 74...

  • Page 75: Sending The Document

    Enter a number from 0000 to 9999 in the [PIN] box. Your PIN must be unique on this printer. Each user should be allocated a PIN by the system administrator. Click [OK] to accept your changes. Click [OK] to close the Printer Properties window. pro930 User’s Guide> 75...
  • Page 76 Print your document. The print job will be sent to the printer, but will not print at this time. pro930 User’s Guide> 76...

  • Page 77: Printing The Document

    When all required copies have been printed your document is automatically deleted from the printer’s hard disk. It is also possible to print and delete secure documents remotely from your PC using the Storage Device Manager utility. pro930 User’s Guide> 77...

  • Page 78: Deleting A Secure Print Document

    Use the <Click>▲<Click>▼ buttons to highlight the DELETE option and press [ENTER]. If necessary, use the <Click>▲<Click>▼ buttons to highlight the YES choice, and press [ENTER] to confirm the deletion. Your document is deleted from the printer’s hard disk without printing. pro930 User’s Guide> 78...

  • Page 79: Font Substitution

    If you click on one of the TrueType fonts in the list, its associated printer font will be highlighted. You can change this if you wish by clicking on a different printer font. Click [Default] to restore the default settings. Click [OK] to confirm your changes. pro930 User’s Guide> 79...

  • Page 80: Consumables And Maintenance

    The paper feed rollers and the multi-purpose (MP) tray feed rollers do not have any replacement warning messages. Recommended replacement: after approximately 120,000 Letter sheets. pro930 User’s Guide> 80...

  • Page 81: Consumable Item Order Information

    AINTENANCE ITEM ORDER DETAILS ITEM LIFE ORDER NUMBER Fuser unit 100,000 Letter pages 120V / 230V see Support guide Belt unit 100,000 Letter pages see Support guide Waste toner bottle 20,000 Letter pages avg see Support guide pro930 User’s Guide> 81...

  • Page 82: Replacing Consumables/Maintenance Items

    You are advised to follow these instructions carefully. CAUTION! Only use genuine Oki Original consumables to ensure the best quality and performance from your hardware. Non-Oki Original products may damage your printer’s performance and invalidate your warranty.
  • Page 83 With an LED lens cleaner or soft cloth, gently wipe each of the four heads (1). Move the cleaner as shown, using a clean section of the cleaner with each pass. Be careful not to damage the guards (2). Close the top cover. pro930 User’s Guide> 83...

  • Page 84: Cleaning The Paper Feed Rollers

    Remove items like a wrist watch or bracelet then use the Shutdown/Restart button followed by the On/Off switch to turn the printer off. Open Tray 1 side cover and pull out the paper guide plate (1). pro930 User’s Guide> 84...
  • Page 85 Remove Tray 1 completely from the printer. Gaining access through the gap left by Tray 1, wipe the 3 paper feed rollers (2) with a soft cloth lightly moistened with water. Replace Tray 1. pro930 User’s Guide> 85...
  • Page 86 Return the paper guide plate to its original position and close Tray 1 side cover. Turn on the printer. pro930 User’s Guide> 86...

  • Page 87: Cleaning The Printer Casing

    Turn the printer off by using the Shutdown/Restart button followed by the On/Off switch. Wipe the printer surface with a soft cloth moistened sparingly with water or neutral detergent. Use a soft dry cloth to dry the printer surface. pro930 User’s Guide> 87...

  • Page 88: Emptying The Punch Chip Box (Punch Unit Optional Accessory)

    MPTYING THE PUNCH CHIP BOX UNCH UNIT OPTIONAL ACCESSORY When the display panel indicates that the punch chip box is full, empty the box as follows: Operate the Finisher lever and move the Finisher away from the printer. pro930 User’s Guide> 88...
  • Page 89 Pull out the punch chip box, being careful to keep it level so as not to spill any chips. Discard the chips in an appropriate place. Replace the punch chip box carefully into the Finisher. pro930 User’s Guide> 89...
  • Page 90 Check that the punch chip box has been replaced correctly then move the Finisher back into position, being careful not to trap your fingers. pro930 User’s Guide> 90...

  • Page 91: Optional Accessories

    NOTE The Finisher and Punch unit must be installed by an authorized engineer. For the following accessories, you have to make the appropriate setting in your printer driver(s): > paper tray(s) > Finisher pro930 User’s Guide> 91...

  • Page 92: Troubleshooting

    In this example Tray 1 is used, the procedure being similar for all other trays. Squeeze the catch (1) on Tray 1 side cover and open the cover. pro930 User’s Guide> 92...
  • Page 93 Holding it by the tab (2), turn the paper guide outward. Carefully remove the jammed paper. Put the paper guide back into position and close Tray 1 side cover. pro930 User’s Guide> 93...

  • Page 94: Open Cover, Paper Jam, Side Cover

    PEN COVER PAPER JAM SIDE COVER If the MP Tray is open, close it so that the side cover (1) is visible. Pull the release lever (2) and pull open the side cover. pro930 User’s Guide> 94...
  • Page 95 Carefully remove the jammed paper. Close the side cover. pro930 User’s Guide> 95...

  • Page 96: Open Cover, Paper Jam, Top Cover

    TOP COVER Squeeze the top cover handle (1) and open the top cover. WARNING! Be careful not to touch the fuser unit which is hot after printing. Squeeze the basket handle (2) and raise the drum basket. pro930 User’s Guide> 96...
  • Page 97 If the fuser unit is hot, wait until it cools before attempting to remove any jammed paper. Holding the fuser unit (4) by the handle, lift it out of the printer and place it on a flat surface. pro930 User’s Guide> 97...
  • Page 98 Pull up the jam release levers (5) and remove the jammed paper. Carefully replace the fuser unit into the printer and turn the lock lever (6) in the direction shown to lock the fuser unit. pro930 User’s Guide> 98...
  • Page 99 If paper is jammed near the paper exit, open the face-up stacker (7). Open the side cover (paper exit) (8) and remove the jammed paper. pro930 User’s Guide> 99...
  • Page 100 Close the side cover (paper exit) and then the face-up stacker. Return the image drum basket (9) into position and check it is locked. pro930 User’s Guide> 100...

  • Page 101: Paper Jams - Duplex Unit

    Close the top cover and ensure it is latched. – APER JAMS DUPLEX UNIT HECK DUPLEX UNIT PAPER JAM If a Finisher unit is attached to your printer, operate the lever (1) of the Inverter unit to separate the Inverter from the printer. pro930 User’s Guide> 101...
  • Page 102 Operate the duplex cover release button (2) and open the cover. Carefully remove any jammed paper. pro930 User’s Guide> 102...
  • Page 103 Operate the levers (3) and pull out the duplex unit. Holding the front top cover by the grip (4), push it gently inwards and raise it. pro930 User’s Guide> 103...
  • Page 104 Remove any jammed paper. In similar manner, check for and clear any paper jammed under the rear top cover. pro930 User’s Guide> 104...
  • Page 105 Replace the two top covers. Raise the front cover of the duplex unit. pro930 User’s Guide> 105...
  • Page 106 Push the duplex unit back into position. If you detached a Finisher unit to gain access to the duplex unit, replace the Finisher unit. pro930 User’s Guide> 106...

  • Page 107: Paper Jams - Finisher (Optional Accessory)

    591, 592, 593, 599/ 643, 645 ( PAPER JAM AROUND INISHER Remove any paper at the Finisher paper exit. Operate the Finisher lever (1) and move the Finisher away from the Inverter. pro930 User’s Guide> 107...
  • Page 108 Open the Finisher top cover. Carefully remove any jammed paper. Close the Finisher top cover. pro930 User’s Guide> 108...
  • Page 109 Move the Finisher back into position and connect it to the Inverter. 594, 597, 598/ 644, 646 ( PAPER JAM IN INISHER Operate the Finisher lever (1) and move the Finisher away from the Inverter. pro930 User’s Guide> 109...
  • Page 110 Open the Finisher front cover (2). Continue to turn the lower knob (3) clockwise until any jammed paper is completely ejected. pro930 User’s Guide> 110...
  • Page 111 Remove the ejected paper. Close the Finisher front cover. pro930 User’s Guide> 111...
  • Page 112 Open the Finisher right side cover. Carefully remove any jammed paper. pro930 User’s Guide> 112...
  • Page 113 Close the Finisher right side cover. Move the Finisher back into position and connect it to the Inverter. pro930 User’s Guide> 113...

  • Page 114: Paper Jam In Finisher/Punch Unit)

    PAPER JAM IN INISHER UNCH UNIT Operate the Finisher lever (1) and move the Finisher away from the Inverter. Move the tab (2) on the right side of the Finisher to align it with the mark (3). pro930 User’s Guide> 114...
  • Page 115 Open the Finisher top cover. Carefully remove any jammed paper. Close the Finisher top cover. pro930 User’s Guide> 115...

  • Page 116: Check Inverter, Paper Jam

    Move the Finisher back into position and connect it to the Inverter. HECK NVERTER PAPER JAM Operate the Finisher lever (1) and move the Finisher away from the Inverter. pro930 User’s Guide> 116...
  • Page 117 Squeeze the recessed handle (2) and open the left side cover of the Inverter. Carefully remove any jammed paper. pro930 User’s Guide> 117...
  • Page 118 Close the Inverter left side cover. Move the Finisher back into position and connect it to the Inverter. pro930 User’s Guide> 118...
  • Page 119 Operate the Inverter lever (3) and separate the Inverter from the printer. Open the right side door (4) of the Inverter. pro930 User’s Guide> 119...
  • Page 120 Remove any jammed paper. Close the right side door. pro930 User’s Guide> 120...

  • Page 121: Avoiding Paper Jams

    Adjust the paper stop and paper guides of properly in the paper tray. the tray, or the manual feed guide on the MP Tray to align the media properly. Your envelopes to be printed Adjust the orientation as required. are not oriented properly. pro930 User’s Guide> 121...

  • Page 122: Dealing With Unsatisfactory Printing

    The LED head is dirty. Wipe the LED head with a fading vertically. LED lens cleaner or with a soft cloth. The toner is low. Replace the toner cartridge. The paper is not Use recommended paper. suitable for the printer. pro930 User’s Guide> 122...
  • Page 123 When the interval is Replace the fuser unit. about 87mm (3.5in), the fuser unit is damaged. The image drum Replace the image drum cartridge has been cartridge if the problem is exposed to light. not resolved. pro930 User’s Guide> 123...

  • Page 124: Staple Jams - Finisher (Optional Accessory)

    [Media Weight]. – F TAPLE JAMS INISHER OPTIONAL ACCESSORY HECK INISHER TAPLE When the display indicates a staple jam has occurred, clear the jam as follows: Open the Finisher front cover. pro930 User’s Guide> 124...
  • Page 125 Turn the knob in the direction indicated until the colored indicator appears. Remove any paper that awaits stapling in the paper ejection area. Pull out the staple unit. pro930 User’s Guide> 125...
  • Page 126 Turn the knob in the direction indicated to move the stapler to the front. Grip both sides of the staple cartridge, pull it up and remove Raise the staple cartridge gate. pro930 User’s Guide> 126...
  • Page 127 Remove all staples that are emerging from the staple case. Return the staple cartridge gate to its original position. Replace the staple cartridge. pro930 User’s Guide> 127...
  • Page 128 Ensure that the staple cartridge is securely installed back into the staple unit then push the staple unit fully home. Close the Finisher front cover, being careful not to trap your fingers. pro930 User’s Guide> 128...

  • Page 129: Specifications

    230 VAC, 50 Hz +/- 2Hz Power consumption Operating: 1,500 W maximum, 750 W typical Standby: 1,300 W maximum, 200 W typical Power save: <45 W Operating environment Operating: 50 – 90°F/20 – 80%RH Off: 32 – 110°F/10 – 90%RH pro930 User’s Guide> 129...
  • Page 130 ITEM SPECIFICATION Noise level Operating: 53dBA maximum Standby: 40dBA maximum Power save: 40dBA maximum after 30 mins background level pro930 User’s Guide> 130...

  • Page 131: Appendix A - Display Panel Messages

    Install Tray The printer has tried to take paper from a tray that tttttt has been removed. Ensure that tray tttttt is correctly located or put tray tttttt loaded with paper back into the printer. pro930 User’s Guide> 131...
  • Page 132 You can access help details by pressing the HELP details button. Check Image Drum Check that the image drum of color cccccc is cccccc correctly installed. Please see HELP for You can access help details by pressing the HELP details button. pro930 User’s Guide> 132...

  • Page 133: Appendixb - Menu System

    Certain menus and items associated with, for example, the Finisher appear only if the associated hardware is installed or under certain conditions. The remainder of the menus above are intended for more specialized usage and are not described further here. pro930 User’s Guide> 133...

  • Page 134: Configuration

    MP Tray nnnnnn Displays total printed pages from MP tray. INISHER OUNT ITEM VALUE DESCRIPTION Staple nnnnnn Displays total pages stapled. Punch nnnnnn Displays total pages punched. Finisher nnnnnn Displays total pages ejected into the Finisher. pro930 User’s Guide> 134...

  • Page 135: Supplies Life

    Toner Remaining nnn% Displays the remaining (n.nK) life span of xxxx toner as a percentage, where xxxx can be Cyan, Magenta, Yellow, Black. (n.nK) indicates the capacity of the toner cartridge being used. pro930 User’s Guide> 135...

  • Page 136: Paper Size In Tray

    CU Version xx.xx Displays version no. of CU (Control Unit) firmware. Same as CU version of Menu Map. PU Version xx.xx.xx Displays version no. of PU (Print Unit) firmware. Same as PU version of Menu Map. pro930 User’s Guide> 136...

  • Page 137: Print Page Count

    Press the Up-arrow or Down-arrow buttons repeatedly until Monochrome Page is highlighted. Press the Enter button and the monochrome page count is displayed. Press the Online button to exit menu mode and return to the ready to print status. pro930 User’s Guide> 137...

  • Page 138: Print

    Ensure that the display panel indicates that the printer is ready to print. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Print Pages menu is highlighted. pro930 User’s Guide> 138...

  • Page 139: Print Secure Job

    Enter to print all jobs with the specified number of copies. Delete: When you select Delete, you are prompted to recheck by Yes/No display, and selecting Yes deletes all jobs. pro930 User’s Guide> 139...

  • Page 140: Menus

    Plain Letterhead Traym. Transparency User Type1 to User Bond Type5 are reserved for Recycled custom paper sizes set Card stock in the printer driver. Rough Glossy User Type1 User Type2 User Type3 User Type4 User Type5 pro930 User’s Guide> 140...
  • Page 141 A5/A6 Paper A5/A6 The printer detects A5, Postcard A6 and Postcard sizes as the same. Use this setting to tell the printer which of the three sizes is loaded in Traym. pro930 User’s Guide> 141...
  • Page 142 Y Dimension 3.5 – 11.0 (L) Sets Custom paper – 11.7 (A) – length for MP Tray. Sets 47.2 inch for the same direction 90 – 279 (L) – as paper movement. 297 (A) – 1200 pro930 User’s Guide> 142...
  • Page 143 If a paper size or type Mismatching in a tray is not matched to that of the print data, use paper from this tray instead of the specified tray. Do Not Use Makes the MP tray unavailable in auto tray selection/switching. pro930 User’s Guide> 143...

  • Page 144: System Adjust

    30 sec For PS, printing is not 40 sec carried out and the 50 sec job is cancelled. 60 sec 90 sec 120 sec 150 sec 180 sec 210 sec 240 sec 270 sec 300 sec pro930 User’s Guide> 144...
  • Page 145 0.00 Adjusts the position +0.25 – +2.00 of the whole printing -2.00 – -0.25 image (0.25 mm, 0.01 in interval) parallel to the 0.00 direction of paper +0.01 – +0.08 movement (i.e. -0.08 – -0.01 vertically). pro930 User’s Guide> 145...
  • Page 146 Black in the horizontal direction, where xxxx is one of Cyan, Magenta, Yellow. If the paper movement direction is upward, a value set on the plus side, means the image relatively moves downward. pro930 User’s Guide> 146...
  • Page 147 Set to produce idling of a drum before printing in order to reduce horizontal white lines. This shortens image drum life. Hex Dump Execute Prints out the data received from the host PC in hexadecimal code. pro930 User’s Guide> 147...

  • Page 148: Menus Example 1 - Tray 1 Transparencies

    Transparency is highlighted. Press the Enter button to select this value. Check that an asterisk (*) appears beside Transparency. Press the Online button to exit menu mode and return to the ready to print status. pro930 User’s Guide> 148...

  • Page 149: Menus Example 2 - Mp Tray Paper Size

    Press the Enter button to select this value. Check that an asterisk (*) appears beside the chosen size. Press the Online button to exit menu mode and return to the ready to print status. pro930 User’s Guide> 149...

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