Solving Display Problems - HP Xw4400 - Workstation - 2 GB RAM Reference Manual

Table 5-6 Hard drive problems (continued)
Problem
Disk transaction problem.
Drive not found (identified).
Non-system disk/NTLDR missing
message.
Non-system disk/NTLDR missing
message.
Second Ultra ATA hard drive does
not perform optimally.
Workstation will not start.

Solving display problems

Table 5-7 Display problems
Problem
Blank screen (no video).
ENWW
Cause
The directory structure is bad,
or there is a problem with a file.
Loose cable.
The system might not have
automatically recognized a
newly installed device.
Drive jumper settings might be
incorrect.
Drive responds slowly
immediately after power-up.
System is trying to start from a
non-bootable diskette.
System is trying to start from a
damaged hard drive.
System files missing or not
properly installed.
Hard drive boot disabled in
Computer Setup.
Using the wrong cable for the
drive type.
Both slow and fast UATA
devices are on the same data
cable.
Hard drive is damaged.
Cause
The cable connections are not
correct.
Solution
Right-click Start, click Explore, and select a drive.
Select File>Properties>Tools. Under Error-checking,
click Check Now.
Verify cable connections.
1. Run Computer Setup.
2. If the system still does not recognize the new device,
verify to see if the device is listed within Computer
Setup. If it is listed, the probable cause is a driver
problem. If it is not listed, the probable cause is a
hardware problem.
3. If this drive is newly installed, enter Setup and try
adding a POST delay under Advanced>Power-On.
If the drive is a secondary drive that has just been installed
on the same cable as the primary drive, verify that the
jumpers for both drives are set correctly.
Run Computer Setup and increase the POST Delay in
Advanced>Power-On Options.
Remove the diskette from the diskette drive.
1. Insert a bootable diskette into the diskette drive and
restart the workstation.
2. If the hard drive is still inaccessible and MBR Security
is enabled, try restoring the previously saved
MBR image by entering Setup and selecting
Security>Restore Master Boot Record.
1. Insert a bootable system diskette and restart.
2. Verify that the hard drive is partitioned and formatted.
3. Install system files for the appropriate operating
system if necessary.
Run Computer Setup and enable the hard drive entry in
the Storage>Boot Order list.
Reinstall the second Ultra ATA hard drive using an 80-
conductor cable (standard on select models.)
Connect slower UATA devices to a separate data cable
connected to the secondary IDE (ATA) controller.
Observe the beeps and LEDs on the front of the
workstation. Refer to POST and error messages
on page 124.
Solution
Verify the cable connections from the monitor to the
workstation and to a working electrical outlet.
Troubleshooting scenarios and solutions 113