Helpful Hints - HP Rp3000 - Point of Sale System Getting Started Manual

●
Remove any software that was recently installed.
●
Restore the system from the Recovery Disc Set or restore the system
to its original factory condition in HP Backup and Recovery Manager.
CAUTION:
sure to back up all data files before running the restore process.
NOTE:
your local authorized service provider or dealer.

Helpful Hints

If you encounter problems with the computer, monitor, or software, see the
following list of general suggestions before taking further action:
●
Check that the computer and monitor are plugged into a working
electrical outlet.
●
Check to see that the voltage select switch (some models) is set to the
appropriate voltage for your region (115V or 230V).
●
Check to see that the computer is turned on and the green power light
is on.
●
Check to see that the monitor is turned on and the green monitor light
is on.
●
Check the Power LED on the front of the computer to see if it is
flashing. The flashing lights are error codes that will help you diagnose
the problem. Refer to
and Audible Codes on page 11
●
Turn up the brightness and contrast controls of the monitor if the
monitor is dim.
●
Press and hold any key. If the system beeps, then the keyboard should
be operating correctly.
●
Check all cable connections for loose connections or incorrect
connections.
●
Wake the computer by pressing any key on the keyboard or pressing
the power button. If the system remains in suspend mode, shut down
the computer by pressing and holding the power button for at least four
seconds. Then press the power button again to restart the computer.
If the system will not shut down, unplug the power cord, wait a few
10 Quick Setup & Getting Started
Restoring the system will erase all data on the hard drive. Be
For sales information and warranty upgrades (HP Care Pack), call
Interpreting POST Diagnostic Front Panel LEDs
in this guide for details.
ENWW