Pc Stuck In Sleep Mode - HP Brio ba600 User Manual

Troubleshooting Help Zone

PC Stuck in Sleep Mode

Problem
Moving the mouse or pressing a key on the keyboard
is not enough to wake your PC from its sleep state
PC Freezes
Problem
While you are using a program on your PC, it
suddenly freezes (hangs).
The PC keeps locking up.
Forgotten Your PC's Password
Problem
You have forgotten the password that has been set in
the Setup program to prevent unauthorized users
from starting your PC (see page 20).
Can't Shut Down Your PC
Problem
PC hangs when you try to shut it down
PC will not shut down when you press the power
button.
26
To try and fix this ...
1 Press in the power button for 5 seconds. The PC will shut down.
Note that any unsaved data will be lost.
2 Unplug the power cord from your PC, wait for a few seconds
and then plug it in again. Your PC will restart automatically.
To try and fix this ...
1 Try pressing the CTRL + ALT + DEL keys
simultaneously. A window appears showing the applications
currently running. One of these may be marked as n n n n o o o o t t t t
r r r r e e e e s s s s pond pondi i i i ng ng ng ng.
pond pond
2 Select the application and click on the End Task button.
3 Restart the program to see if it is working normally.
4 If it does not work normally, restart the PC and try again.
1 Run DiagTools (refer to page 18).
2 If the problem persists, try removing any added memory or
expansion cards.
To try and fix this ...
1 Ask your system administrator, if you have one, to remind you
of the password.
2 If you cannot find out the password, clear passwords (see page
77). This will allow the PC to start without a password.
To try and fix this ...
1 Press in the power button for 5 seconds. The PC will shut down.
Note that any unsaved data will be lost.
2 Unplug the power cord from your PC, wait for a few seconds and
then plug it in again. Your PC will restart automatically.
1 Save all data and exit all programs (if you can).
2 Press the power button and keep it pressed for 5 seconds. The PC
will turn off.