Evaluate Reliability - Xerox 5550N - Phaser B/W Laser Printer Evaluator Manual

Section 2: Evaluating Black-and-White Laser Printers

Evaluate Reliability

Office productivity is tied directly to the reliability of the devices upon which
users depend.
Consider whether the printer helps proactively avoid disruptions in opera-
tions. If a disruption occurs, will the printer help users diagnose and address the issue?
How the Phaser 5550 exceeds
®
the reliability requirement
Day-to-day operation
With a rated duty cycle of up to 300,000 pages*
per month, the Phaser 5550 laser printer is
adept at handling normal daily workloads as
well as the heaviest peak-period workloads.
The Phaser 5550 laser printer also helps avoid
interruptions thanks to its standard 1,100-sheet
paper capacity, and the ability to increase
paper capacity to 4,100 sheets. Plus, proactive
reporting of current toner levels ensures you'll
have replacement cartridges on hand when you
need them.
*Print volume uniformly distributed over 30 days.
Troubleshooting
The Phaser 5550 laser printer helps users avoid
unnecessary downtime and backups at the
device. If the printer requires intervention dur-
ing a print job, Xerox PrintingScout
will alert the user at his or her desk with specific
instructions for how to get the printer back
up and running. Clicking on the PrintingScout
notification will provide graphical instructions as
to what action the printer requires, and similar
graphical instructions will be available at the
printer's front panel as well.
10 Xerox Phaser 5550 Evaluator Guide
Automated support
The Phaser 5550 laser printer includes the
Xerox-exclusive PhaserSMART
automated, internet-based support and service
delivery tool. PhaserSMART leverages informa-
tion from your printer to diagnose and deliver
self-support solutions. Available 24 hours a
day, seven days a week, PhaserSMART is only a
mouse-click away.
Service/support
Building on the reliability engineered into the
Phaser 5550 laser printer, Xerox has imple-
mented a sophisticated service-delivery network
capable of maintaining your equipment,
addressing issues, and training IT staff and
users on how to get the most out of your Xerox
purchase.
notification
®
utility, an
®
PhaserSMART
provides 24/7 access to the online Xerox
Knowledge Base, delivering fast solutions
so users get back to work quickly.
online troubleshooting
®