Getting Help - HP Jetdirect 70x - Home Print Server User Manual

Home print server
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There is one indicator light (LED) o
Home Print Server. It is the Link Valid LED.
If the Link Valid LED
is...
On
Off

Getting Help

If the solutions described in this chapter don't work, contact HP:
• On the World Wide Web, point your browser to
http://www.hp.com/support/net_printing.
• Via phone, call HP Customer Care at (208) 323-2551, M-F 6:00
am – 6:00 pm MST.
24 Troubleshooting
n the back of the JetDirect 70X
Then the HP JetDirect 70X is...
The HP JetDirect 70X has detected the presence
of at least one home phoneline network device.
The HP JetDirect 70X is not connected to the
network. Try the following:
Turn off printer and HP JetDirect 70X; then turn
on the devices in this order: HP JetDirect 70X,
then the printer.
Verify that the HP JetDirect 70X is plugged into
the same phoneline as the other home
phoneline products.
Verify that the network is working, as described
in the documentation for the home phoneline
networking device.
Verify that your home phone wiring is working
properly. To do this, connect your HP JetDirect
70X directly to a powered-up home phoneline
network interface device. If the Link Valid LED
illuminates, the HP JetDirect 70X is working
properly and there could be a problem with the
home wiring.
If you have verified your network is working
properly and is on the same phoneline as the
HP JetDirect 70X and the Link Valid LED is still
off, contact HP.

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J4155a

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