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Canon 3508B001 - PowerShot D10 Digital Camera Software Starter Manual

Digital camera solution disk
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See also: Software User Manual , User Manual
Software Starter Guide
••• DIGITAL CAMERA Solution Disk •••
Install the bundled software programs,
and download images to the computer.
• This guide explains how to install the software programs and
briefly introduces their functions and operating procedures.
• You may download images without installing this software.
However, there are several limitations (p. 62).
ENGLISH
[40-46]
CDP-E074-030
© CANON INC. 2009

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Summary of Contents for Canon 3508B001 - PowerShot D10 Digital Camera

  • Page 1 • This guide explains how to install the software programs and briefly introduces their functions and operating procedures. • You may download images without installing this software. However, there are several limitations (p. 62). ENGLISH [40-46] CDP-E074-030 © CANON INC. 2009...

  • Page 2: Table Of Contents

    It’s so Simple! Make Prints Right at Home Like a Pro ...... 5 Unbounded Possibilities with Entertaining Software ..... 6 Enjoy Using CANON iMAGE GATEWAY to Take Advantage of the Internet ..........8 Using the Software on the Windows Platform –...
  • Page 3 Using the PDF Manuals The following PDF manuals are provided to explain the features and procedures for using  ZoomBrowser EX and ImageBrowser. • ZoomBrowser EX Software User Guide (Windows) • ImageBrowser Software User Guide (Macintosh) Adobe Reader must be installed to read the aforementioned manuals. These manuals are available on the Canon website.  Use your browser program to download these manuals from the following URL: http://web.canon.jp/imaging/information-e.html Disclaimer • While every effort has been made to ensure that the information contained in this guide  is accurate and complete, no liability can be accepted for any errors or omissions. Canon  reserves the right to change the specifications of the hardware and software described  herein at any time without prior notice. • No part of this guide may be reproduced, transmitted, transcribed, stored in a retrieval  system, or translated into any language in any form, by any means, without the prior  written permission of Canon. • Canon makes no warranties for damages resulting from corrupted or lost data due to a  mistaken operation or malfunction of the camera, the software, the memory cards,  personal computers, peripheral devices, or use of non-Canon memory cards. Canon Customer Support For Canon Customer Support contacts, please see the customer support list supplied with your  camera.

  • Page 4: Read This First

    Read This First This chapter explains what you can accomplish using the camera with the software contained  on the DIGITAL CAMERA Solution Disk.  About this Guide • The explanations in this guide are based on Windows XP and Mac OS X v10.4. If you are  using another version of these operating systems, the actual screen contents and  procedures may vary slightly from those shown. • The following terms are used in this guide. Mac OS X is used for Mac OS X (v10.4-v10.5)  Precautions • Install the software from the supplied DIGITAL CAMERA Solution Disk before you connect the camera to the computer. • Depending on its capabilities, the computer may drop frames, or the audio may cut out, when playing movies.

  • Page 5: It's So Simple! Make Prints Right At Home Like A Pro

    Read This First It’s so Simple! Make Prints Right at Home Like a Pro Shoot the images See your Camera User Guide for  shooting instructions. Install the software on the computer Just install the software once at the  beginning. Windows (p. 10) Macintosh (p. 34) Connect the camera to the computer See your Camera User Guide for  connecting instructions.

  • Page 6: Unbounded Possibilities With Entertaining Software

    Read This First Unbounded Possibilities with Entertaining Software ZoomBrowser EX (Windows)/ImageBrowser (Macintosh) Versatile image management software for downloading images, editing still images and  movies, and printing.  Experiment with diverse printing techniques Print a variety of layouts. Change paper sizes and print your photos with date stamps and  comments to enjoy an expanded range of possibilities. Windows (p. 18)     Macintosh (p. 40) Printing images is easy Print date stamps with your photos Print comments on your postcards and invitations Check multiple photos at a glance with index printing.
  • Page 7 Read This First Enjoy Customizing Your Camera (My Camera) Set your favorite images and sounds as the camera’s start-up image or shutter sound. (Certain  models only) Windows  (p. 32)    Macintosh (p. 54) PhotoStitch (Windows/Macintosh) A program for merging multiple images into dramatic panoramas. Stitch a Panorama Together Windows (p. 31)     Macintosh (p. 53)

  • Page 8: Enjoy Using Canon Image Gateway To Take Advantage Of The Internet

    • See the homepage for information regarding browser versions (Microsoft Internet Explorer, etc.) and settings to best connect to CANON iMAGE GATEWAY online photo services. • Internet access is required (you must already have an account with an Internet service provider (ISP), browser software installed and an Internet connection).
  • Page 9 Supplied CD-ROM Connect to the internet Even if you have previously registered, registering additional information about this product on CANON iMAGE GATEWAY allows you to access the latest support information. Use CANON iMAGE GATEWAY with the Supplied Software You can upload images to online albums or download My Camera Settings Files (certain  models only) using the supplied software.

  • Page 10: Preparations

    Using the Software on the Windows Platform – Preparations This chapter explains how to install the software. Read this before connecting the camera to  the computer for the first time. Installing the Software Start by installing the software from the DIGITAL CAMERA Solution Disk. • Install the software before you connect the camera to the computer. • You must have authorization as a Computer System Administrator to install programs. •...
  • Page 11 Using the Software on the Windows Platform – Preparations Place the DIGITAL CAMERA Solution Disk in the computer’s CD-ROM drive. If the [User Account Control] window appears, follow the  on-screen instructions to proceed. If the installer panel does not appear automatically, use the  following procedures.  How to Display the Installer Panel Use the following procedures to display the installer panel if it does not appear  automatically. 1. Select [Computer] or [My Computer] from the [Start] menu. 2. Right-click the CD-ROM icon and select [Open]. 3. Double-click the [SETUP.EXE]*   icon. 4. When [User Account Control] window displays, follow the on-screen instructions to  proceed.
  • Page 12 Using the Software on the Windows Platform – Preparations Review the installation settings and click [Install]. The items in the list may differ from those illustrated depending on the software installed on your computer. Click [Yes] if you agree to all of the terms of the software license agreement.
  • Page 13 Using the Software on the Windows Platform – Preparations Remove the disk from the CD-ROM drive when your normal desktop screen appears after restarting. This concludes the software installation.  See Uninstalling the Software (p. 56) to delete the installed programs. To ensure security on computers with Microsoft .NET Framework installed, it will be necessary to update the computer using Windows Update.

  • Page 14: Using The Software On The Windows Platform - The Basics

    Using the Software on the Windows Platform – The Basics This chapter explains the procedures for using ZoomBrowser EX to download the camera's  images to the computer and print them. Proceed to this chapter after completing the preparations in the Using the Software on the – Windows Platform Preparations section.  Downloading Images to the Computer Begin by downloading the images to your computer. The downloading procedure is slightly  different depending on whether you are using a camera to computer connection (see below) or  a memory card reader (p. 16).  • You may not be able to download images when the camera is connected to a computer if there are a large number of images (approximately 1000) on the memory card.
  • Page 15 [Canon Camera] will appear here. Different programs may display depending on your computer setup. If this Events dialog does not appear, click the [Start] menu and select [All Programs] or [Programs], followed by [Canon Utilities], [CameraWindow], [CameraWindow] and [CameraWindow]. CameraWindow displays when the camera and computer are set to the mode to  communicate. (Images are not downloaded at this point.) Click [Transfer Untransferred Images].
  • Page 16 [OK]. If the dialog above fails to appear, click the [Start] menu and select [All Programs] or [Programs], followed by [Canon Utilities], [ZoomBrowser EX Memory Card Utility], [ZoomBrowser EX Memory Card Utility], and proceed to Step 3.
  • Page 17 Using the Software on the Windows Platform – The Basics Click [Download Images]. You can adjust the settings, such as the type of image downloaded and the destination folder, by clicking [Preferences]. • By default, all the images that have yet to be downloaded will download to the [Pictures] or [My Pictures] folder.

  • Page 18: Printing Images

    Using the Software on the Windows Platform – The Basics Printing Images There are three methods for using ZoomBrowser EX to print images: [Photo Print], [Index Print]  and [Print Using Other Software]. This section explains how to use the [Photo Print] option.  • Movies cannot be printed, but you can print still images saved from movies. • To use the Index Print option, click [Print & Email] in the Main Window, followed by [Index Print].
  • Page 19 Using the Software on the Windows Platform – The Basics Click [2. Printer and Layout Settings] and adjust the categories as you feel necessary. Text can be inserted here to print with this photo. Selects the printer and the paper size etc.

  • Page 20: Using The Software On The Windows Platform - Advanced Techniques

    Using the Software on the Windows Platform – Advanced Techniques This chapter explains various ZoomBrowser EX features.  Proceed to this chapter once you have mastered the basic ZoomBrowser EX procedures in the  – Using the Software on the Windows Platform The Basics chapter. The ZoomBrowser EX Windows This section describes the principal ZoomBrowser EX windows: the Main Window, Viewer  Window and Properties Window. Main Window This window is for displaying and organizing images downloaded to the computer. Task Buttons (p. 21) Function Buttons (p. 23) Display Mode (p.
  • Page 21 Using the Software on the Windows Platform – Advanced Techniques Task Buttons • ZoomBrowser EX's tasks are arranged here like an index. • Click a Task button to carry out the desired task. These features are described in ZoomBrowser EX Features (p. 26) Folders Area • Use this area to select folders. The selected folders and the images within the selected folders  display in the Browser Area. If you select a network drive in advance with Windows Explorer, you can display network  folders, but you cannot add, change or delete those folders in the Browser Area. • If you selected Favorite Folders, only the folders registered in advance as Favorite Folders will  display. You are recommended to register a folder that you use frequently as one of the  Favorite Folders. If you selected All Folders, all the folders will display.  Methods for Registering a Favorite Folder • If [Favorite Folders] is displayed: click [Add] and select a folder.  • If [All Folders] is displayed: select a folder and click [Add to Favorites]. •...

  • Page 22: Display Mode

    Using the Software on the Windows Platform – Advanced Techniques Display Mode • Selects the display style for the Browser Area. Zoom Mode Displays all the images in a folder as thumbnail  images. This mode is convenient for searching  for images since many can be displayed at  once.  If additional folders are nested within a folder, their images are displayed as thumbnails as well. If you move the mouse cursor over a folder, will display on the upper right.

  • Page 23: Display Control Panel

    Using the Software on the Windows Platform – Advanced Techniques Display Control Panel • This panel adjusts the display settings for the Browser Area. Selection Menu Fit to Window Display Size Click this to select/deselect all Changes the thumbnail size to Changes the size of the images in the Browser Area. fit them into the window.
  • Page 24 Using the Software on the Windows Platform – Advanced Techniques Viewer Window Double-click an image in the Browser Area to display it in the Viewer Window. Edit Menu You can edit, eliminating red eyes, adjusting colors and brightness, cropping and inputting titles. You can Shooting also use it to start up other programs Synchronize Button...
  • Page 25 Using the Software on the Windows Platform – Advanced Techniques Properties Window The Properties Window displays when you select an image in the Browser Area and click the  Properties button. The Properties Window does not display in the Preview Mode. Shows or hides categories. Protect Prevents an image from being File Name overwritten or deleted. The file name can be changed. Star Rating and My Category Comment Sets the rating You can type a comment here.

  • Page 26: Zoombrowser Ex Features

    Using the Software on the Windows Platform – Advanced Techniques ZoomBrowser EX Features This section briefly introduces the ZoomBrowser EX features. Some ZoomBrowser EX functions may not be available with certain camera models. Check the Specifications section of your Camera User Guide to see if your model supports them. Workflow The following workflow is used in ZoomBrowser EX. ...
  • Page 27 Using the Software on the Windows Platform – Advanced Techniques Task Button Functions Acquire & Camera Settings Connect to Camera You can do the following when you connect  the camera and display CameraWindow.  Acquire Images Downloads images from the camera (p. 14). Print Images Selects and prints the images in the camera. Write to Camera Images transferred once to a computer can be transferred back to the camera.  Cameras that use the "MOV" data type can play back movies transferred back to the  camera if movies were taken with that camera. Refer to the "Data Type" item in  "Specifications" near the end of the Camera User Guide to see if the camera uses the  "MOV" data type. You may not be able to play back movies taken with another  camera. Set to Camera Sets the camera owner’s name.
  • Page 28 Using the Software on the Windows Platform – Advanced Techniques Edit Edit Image Allows you to perform image editing, such as  cropping, image correction, inserting comments, and red-eye correction. You can also use it  to start other image editing programs.  Stitch Photos Merges multiple images and creates a single large panoramic image (p. 31). Edit Movie Edits movies or still images strung together. You can add text as titles, or background music,  and apply various effects (p. 30). Export Export Still Images Allows you to change the image size or type,  and export it as a new image.  Export Movies Allows you to change the movie size or type, and export it as a new movie. Exporting movies may take a considerable amount of time (p. 30). Extract frames from a movie Extracts still images from movies over a specified interval and saves them as image files.
  • Page 29 Using the Software on the Windows Platform – Advanced Techniques Print & Email Photo Print Prints one image per page (p. 18). You can print "photos" easily. Index Print Lines up small versions of the images in rows and prints. Print Using Other Software Select the software to use and then print. Email Images Converts the selected images to the appropriate size for transmission by e-mail. You can also  use it to automatically start an e-mail program after conversion. Other Features ZoomBrowser EX has the following feature as well. [My Camera Settings] (certain models only) You can set the camera’s settings such as the start-up image or shutter sound (p. 32).

  • Page 30: Editing Movies

    Using the Software on the Windows Platform – Advanced Techniques Editing Movies You can create and edit movies: link movies and stills that have been downloaded to your  computer, add background music, superimpose titles and other text, and apply various effects  to the movies.  Movies edited with this function cannot be transferred back to the camera. Click [Edit] in ZoomBrowser EX’s Main Window, followed by [Edit Movie]. Click [1. Add Images] and select the image (movie or still) you wish to edit. You can select approximately 15 1280x720 MOV type movies.

  • Page 31: Merging Panoramic Images - Photostitch

    Using the Software on the Windows Platform – Advanced Techniques Merging Panoramic Images – PhotoStitch You can create a wide panoramic image by merging images of a scene shot separately.  PhotoStitch automatically detects the overlapping areas of adjacent images and corrects for the  size and orientation. You can also manually specify the overlapping areas.  Click [Edit] in the ZoomBrowser EX’s Main Window and click [Stitch Photos]. Click [1. Select Images] and select several images in the Browser Area. Click [2.

  • Page 32: Enjoy Customizing Your Camera With The My Camera Settings

    Using the Software on the Windows Platform – Advanced Techniques Enjoy Customizing Your Camera with the My Camera Settings You can select from dedicated screens to register to the start-up screen that appears when turning the camera on, and dedicated sounds to register to various camera operation sounds (My Camera Settings).
  • Page 33 Using the Software on the Windows Platform – Advanced Techniques In the [Start] menu, select [All Programs] or [Programs], followed by [Canon Utilities], [CameraWindow], [MyCamera] and [MyCamera]. The My Camera window will display. Click [Connect to camera]. The My Camera window showing  images in the camera will display.  Select the [Setup as a theme] tab.

  • Page 34: Preparations

    Installation Procedures Close any programs that are running. Place the DIGITAL CAMERA Solution Disk in the computer’s CD-ROM drive. Double-click the [Canon Digital Camera Installer] icon in the CD-ROM window. Click the Digital Camera Software [Install] button.   Installer Panel...
  • Page 35 Using the Software on the Macintosh Platform – Preparations Select [Easy Installation] and click [Next]. Select [Custom Installation] to select  programs individually for installation.  Click [Agree] if you agree to all of the terms of the software license agreement. Review the installation settings and click [Next]. Follow the on-screen instructions to  proceed with the installation.

  • Page 36: Using The Software On The Macintosh Platform - The Basics

    Using the Software on the Macintosh Platform – The Basics This chapter explains the procedures for using ImageBrowser to download the camera's images  to the computer and print them. Proceed to this chapter after completing the preparations in the Using the Software on the – Macintosh Platform Preparations section.  Downloading Images to the Computer Begin by downloading the images to your computer. The downloading procedure is slightly  different depending on whether you are using a camera to computer connection (see below) or  a memory card reader (p. 39). • You may not be able to download images when the camera is connected to a computer if there are a large number of images (approximately 1000) on the memory card.
  • Page 37 Using the Software on the Macintosh Platform – The Basics Click [Transfer Untransferred Images]. CameraWindow Click this button to close the start screen. Thumbnail Window View Window If CameraWindow does not open, click the [CameraWindow] icon in the Dock (the bar at the bottom of the desktop).
  • Page 38 Using the Software on the Macintosh Platform – The Basics • To check images in the camera or to download only a portion of the images, click [Operate Images on Camera]. • You can also click in the View Window to upload images to the camera that were downloaded to the computer.
  • Page 39 Using the Software on the Macintosh Platform – The Basics Memory Card Reader Connection Insert the memory card into the reader. Use a separately sold card adapter if required. See the manual for the memory card reader for details on how to connect and use the  reader. Click [Download Images]. You can adjust the settings, such as the type of image downloaded and the destination folder, by clicking [Preferences].

  • Page 40: Printing Images

    Using the Software on the Macintosh Platform – The Basics Printing Images There are three methods for using ImageBrowser to print images: [Photo Print], [Index Print]  and [Layout Print]. This section explains how to use the [Photo Print] option.  Macintosh software can only be used on disks formatted in the Mac OS Extended (journaled) format. Photo Print Prints one image on each page.  Select the images to print. Clicking on an image selects it and displays a blue frame around it. To select multiple  images, hold down the [shift] or [ ] (command) key while clicking on images.
  • Page 41 Using the Software on the Macintosh Platform – The Basics Set the categories as you feel necessary. Selects a printer. Selects options such as the paper size and orientation when you click [Page Setup]. Selects a printing method for the shooting date/time information.

  • Page 42: Using The Software On The Macintosh Platform - Advanced Techniques

    Using the Software on the Macintosh Platform – Advanced Techniques This chapter explains various ImageBrowser features.  Proceed to this chapter once you have mastered the basic ImageBrowser procedures in the  – Using the Software on the Macintosh Platform The Basics chapter. The ImageBrowser Windows This section describes the principal ImageBrowser windows: the Browser Window, Viewer  Window and File Information Window. Browser Window This window is for displaying and organizing images downloaded to the computer. Last Acquired Display Mode Browser Area Images (p. 43) (p. 44) (p.
  • Page 43 Using the Software on the Macintosh Platform – Advanced Techniques Folders Area • Use this area to select folders. The selected folders and the images within the selected folders  display in the Browser Area. • If you selected Favorite Folders, only the folders registered in advance as Favorite Folders will  display. You are recommended to register a folder that you use frequently as one of the  Favorite Folders. If you selected All Folders, all the folders will display.  Methods for Registering a Favorite Folder • If [Favorite Folders] is displayed: click [Add] and select a folder.  • If [All Folders] is displayed: select a folder and click [Add to Favorites]. Last Acquired Images • You can check images grouped according to the shooting date or My Category (certain  models only). Browser Area • The folders and the images within the folders selected in the Last Acquired Images section or  Folders Area display here. The display style will vary according to your Display Mode selection. ...
  • Page 44 Using the Software on the Macintosh Platform – Advanced Techniques Display Mode • Selects the display style for the Browser Area. Preview Mode This mode displays the image at a larger size as  well as the image information.  List Mode Displays the images in the folder selected in  the Explorer Panel section in rows and  columns.

  • Page 45: Control Panel

    Using the Software on the Macintosh Platform – Advanced Techniques Display Control Panel • This panel adjusts the display settings for the Browser Area. Display Size Selection Menu Changes the size of the thumbnail in Click this to select/deselect all the Browser Area. images in the Browser Area. Filter Tool Menu Hide Buttons Displays only images that correspond to the Left:...
  • Page 46 Using the Software on the Macintosh Platform – Advanced Techniques Viewer Window Double-click an image in the Browser Area to display it in the Viewer Window. Zoom Changes the image zoom setting. Star Ratings Menu Sets the Star Rating for an image. Image Selector Button Switches between Show Information Menu images. Displays shooting information. Save Button Print Button Saves the edited image.
  • Page 47 Using the Software on the Macintosh Platform – Advanced Techniques File Information Window The File Information Window displays when you select an image in the Browser Area, select  [List Mode], and then click the [File] menu and select [Get Info]. Star Rating / My Category Switches between showing and hiding Sets the rating for an detailed information for the category. image. An icon will display if a My Category is set (certain models only).

  • Page 48: Imagebrowser Features

    Using the Software on the Macintosh Platform – Advanced Techniques ImageBrowser Features This section provides a brief introduction to ImageBrowser features. Some ImageBrowser functions may not be available with certain camera models. Check the Specifications section of your Camera User Guide to see if your model supports them. Workflow The following workflow is used in ImageBrowser. ...
  • Page 49 Using the Software on the Macintosh Platform – Advanced Techniques Control Panel Features Canon Camera CameraWindow will display if the camera is connected, and you will be able to perform the  following actions. Acquire Images Downloads images from the camera (p. 36) . Print Selects and prints the images in a camera.  Write to Camera Images transferred once to a computer can be transferred back to the camera.  Cameras that use the "MOV" data type, can play back movies transferred back to the  camera if movies were taken with that camera. Refer to the "Data Type" item in  "Specifications" near the end of the Camera User Guide to see if the camera uses the  "MOV" data type. You may not be able to play back movies taken with another  camera. Set to Camera Sets the camera owner’s name. You can perform the following actions if a memory card reader is connected.  •Download images from the memory card Downloads images from a memory card (p.

  • Page 50: Layout Print

    Using the Software on the Macintosh Platform – Advanced Techniques Print & Email Photo Print Prints one image per page (p. 40). You can print "photos" easily. Index Print Lines up small versions of the images in rows and prints. Layout Print Allows you to freely arrange multiple images on a single page and print. You can also insert  captions and titles.  Create Image for Email Converts the selected images to the appropriate size for transmission by e-mail. You can also  use it to automatically start an e-mail program after conversion.  Send to Trash Sends the selected images or folders to the Trash. Functions Selected from Menus Search Images: [File] menu, [Search] Searches for images based on such criteria as Star Ratings, dates, keywords or captions. ...
  • Page 51 Using the Software on the Macintosh Platform – Advanced Techniques Display Settings: [View] menu, [View Settings] Hides or shows image information beneath the thumbnail, such as the file name or the  shooting date and time. Sort Images: [View] menu, [Sort] Arranges image order in the Browser Area according to criteria such as the filename, file  modification date, file size or shooting date. Other Features ImageBrowser has the following feature as well. [My Camera Settings] (certain models only) You can set the camera’s settings such as the start-up image or shutter sound (p. 54).

  • Page 52: Editing Movies

    Using the Software on the Macintosh Platform – Advanced Techniques Editing Movies You can create and edit movies: link movies and stills that have been downloaded to your  computer, add background music, superimpose titles and other text, and apply various effects  to the movies.  Movies edited with this function cannot be transferred back to the camera. Select the image(s) to edit in ImageBrowser’s Browser Area (movies or stills). You can select multiple movies or stills. Click the [Edit] menu and select [Movie Edit].

  • Page 53: Merging Panoramic Images - Photostitch

    Using the Software on the Macintosh Platform – Advanced Techniques Merging Panoramic Images – PhotoStitch You can create a wide panoramic image by merging images of a scene shot separately.  PhotoStitch automatically detects the overlapping areas of adjacent images and corrects for the  size and orientation. You can also manually specify the overlapping areas.   Select a series of images in the ImageBrowser’s Browser Area. Click the [Edit] menu and select [PhotoStitch]. Instructions Merge the images following the instructions in the guidance panel at the top of the PhotoStitch window.

  • Page 54: Enjoy Customizing Your Camera With The My Camera Settings

    Using the Software on the Macintosh Platform – Advanced Techniques Enjoy Customizing Your Camera with the My Camera Settings You can select from dedicated screens to register to the start-up screen that appears when turning the camera on, and dedicated sounds to register to various camera operation sounds (My Camera Settings).
  • Page 55 Using the Software on the Macintosh Platform – Advanced Techniques Double-click the [Applications] folder, followed by the [Canon Utilities] folder, [CameraWindow] folder and the [MyCamera DC] icon. The My Camera window will display.  Select the type of setting in the Type list box that you wish to save to the camera.

  • Page 56: Appendices

    Authorization as a computer Administrator is required to uninstall software. Windows This explanation uses ZoomBrowser EX to demonstrate how to uninstall a program. You can  remove other programs with the same procedures.  Click the Windows [Start] menu and select [All Programs] or [Programs], followed by [Canon Utilities], [ZoomBrowser EX] and [ZoomBrowser EX Uninstall]. The uninstall utility will start and remove  ZoomBrowser EX. Macintosh Uninstall the programs by dragging the application’s folder (the folder in which it was installed)  into the Trash, and then empty the Trash.

  • Page 57: Memory Card Folder Structure

    Appendices Memory Card Folder Structure The images on a memory card are placed in subfolders of the [DCIM] folder labeled  [xxxCANON], where the “xxx” represents a number in the range 100 - 999.  IMG_xxxx.JPG (JPEG images) _MG_xxxx.JPG (JPEG images recorded in the Adobe RGB color space) DCIM xxxCANON IMG_xxxx.CR2 (RAW images) _MG_xxxx.CR2 (RAW images recorded in the Adobe RGB color space) STx_xxxx.JPG** (Stitch Assist mode images) MVI_xxxx.MOV, MVI_xxxx.THM* (Movies) MVI_xxxx.AVI, MVI_xxxx.THM*...

  • Page 58: Troubleshooting

    Appendices Troubleshooting Please read this section if you encounter a problem using the software. Start by Checking This Investigate the following points first if you encounter a problem. Does your computer satisfy the requirements listed in the System Requirements section? See "System Requirements" in the Camera User Guide. Is the camera correctly connected to the computer? See the Camera User Guide for the correct connection procedures. Also check to ensure that you are using the correct cable and that it is securely attached at both ends.
  • Page 59 (Windows)). The camera may have been recognized as another device under the following circumstances (Windows only). • The [Scanners and Cameras] icon cannot be found in the [Hardware and  Sound] within the [Control Panel] or the [Printers and Other Hardware]  window. • Your camera model name, [Canon Camera] or a camera icon does not display  when [Scanners and Cameras] icon is clicked. Solution: Delete the device with the following procedures.    You must be authorized as a Computer System Administrator to delete devices.
  • Page 60 There are other potential reasons for the problem if the “Other devices”, “Portable Devices” or “Imaging devices” categories do not appear or your camera model name or [Canon Camera] does not appear. Proceed to Step 5, and temporarily quit the procedures.
  • Page 61 Appendices Zooming Images in ZoomBrowser EX is Slow or Not Working Some graphics cards or settings may cause the display of zoomed images in ZoomBrowser EX  to slow down or malfunction. If this occurs, set your computer display's Hardware acceleration  setting to a lower setting.  1. Click the Windows [Start] menu, followed by [Control Panel]. 2. Display the [Hardware acceleration] setting window. Windows Vista: Click [Appearance and Personalization], followed by [Adjust  screen Resolution], [Advanced Settings] button and [Troubleshoot] tab. Windows XP: Click the [Appearance and Theme] icon, followed by the  [Display] icon, [Settings] tab, [Advanced] button and [Troubleshoot] tab. 3. Set the [Hardware acceleration] to a setting below [Full] and click [OK]. 4. Restart the computer if prompted. An error message "Insufficient free memory" displays when using PhotoStitch Please try one of the following methods. •...

  • Page 62: Downloading Images Without Installing The Software

    Appendices Downloading Images without Installing the Software You can download images by simply connecting the camera to a computer, without installing  the software bundled on the DIGITAL CAMERA Solution Disk. However, please note that there are several limitations. If you use the bundled software, the following limitations do not apply. • It may take a few minutes, after connecting to the camera, until you can download images. • The camera information (firmware version, etc.) may not display correctly. In this case, use the  software from the DIGITAL CAMERA Solution Disk. • RAW images or JPEG images recorded at the same time as RAW images may not be  downloadable with some software programs or operating systems.  • Movies will not download correctly.  • Images shot in the vertical orientation may be downloaded in the horizontal position. • The protection setting for images protected in the camera may be lost when transferred to  the computer.  • In addition, there may be problems with downloading images or image information correctly  depending upon the version of the operating system in use, the file size or the software in  use.

  • Page 63: Index

    Browser Window Image Icon Attribute ........43 CameraWindow Macintosh ........21 ........ 37 Windows Macintosh ......6 ......... 15 ImageBrowser Windows ...... 8 CANON iMAGE GATEWAY Index Print ........40 Comment Macintosh ........18 ........47 Windows Macintosh ........25 Insert Text Windows ....... 4 ........41 Connecting to a computer...
  • Page 64 ........20 Main Window Searching Images ....57 ........50 Memory Card Folder Structure Macintosh ........27 Windows Memory Card Reader Sharing Images  ........39 Macintosh ....8 (CANON iMAGE GATEWAY) ........16 Windows ...... 7 Merging Panoramic Images Shooting Date/Time ........53 ........41 Macintosh Macintosh ........31 ........19 Windows Windows ...........

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